Account Manager | Job in Dorset

We are seeking a dynamic and highly motivated individual for the role of Account Manager within our organization. This role is an excellent opportunity for someone who thrives in a fast-paced sales environment and has a proven track record in account management, customer service, and business development.

*Responsibilities: *

• Manage a portfolio of existing clients, ensuring their needs are met and expectations are exceeded.
• Identify opportunities for upselling and cross-selling to maximize revenue and client satisfaction.
• Collaborate with internal teams to provide exceptional customer service and solve complex issues efficiently.
• Develop and maintain strong, long-lasting relationships with key clients by understanding their businesses and their needs.
• Negotiate terms of agreements and contracts and work closely with the legal department to ensure a successful close.
• Forecast and manage account activity and growth, as well as prepare accurate reports on account statuses.
• Contribute to team efforts by collaborating and sharing knowledge to make our organization more efficient.
• Continuously research market conditions and competitors to stay informed and maintain our competitive position.
• Travel as needed to meet with clients or attend trade shows and conferences.

*Qualifications: *

• Bachelor's degree in Business, Marketing, Sales, or a related field. An advanced degree is preferred.
• Proven work experience as an Account Manager with a demonstrated track record of meeting or exceeding targets.
• Experience in sales, marketing, customer service, business development, or a related area.
• Strong knowledge of relevant industry standards and regulations.
• Excellent communication skills, both written and verbal.
• Strong negotiation skills and the ability to navigate difficult situations with tact and diplomacy.
• High level of organizational skills; ability to multitask and prioritize tasks accordingly.
• Strong analytical abilities and problem-solving skills.
• Proficient in MS Office Suite and CRM software.
• Ability to travel as needed (approx. 25%). The Account Manager is a key member of our team, responsible for driving revenue growth by expanding existing client relationships and identifying new business opportunities. If you are an energetic and driven professional with excellent interpersonal skills we invite you to apply for this exciting role today!

Candidate Expectations

Thank you for your interest in the Account Manager position with our organisation. In this role, you will be expected to lead and manage a portfolio of key accounts within a specific region, ensuring their satisfaction, loyalty, and growth. Here are some key expectations we have for our ideal candidate:

*Account Management

• : Develop and maintain strong relationships with key clients, understanding their unique needs and providing tailored solutions to meet those needs.

• *Business Development

• : Identify new opportunities within your client base and seek out ways to expand the business relationship with these accounts.

• *Strategic Planning

• : Collaborate with internal teams to create and execute account strategies that drive growth, retention, and profitability.

• *Performance Management

• : Monitor account performance and take corrective action as needed to ensure that targets are met or exceeded.

• *Relationship Building

• : Foster strong relationships with colleagues across various departments to support a collaborative approach to client management.

• *Reporting

• : Provide regular updates on account performance, opportunities, and risks to senior stakeholders.

• *Market Knowledge

• : Stay current on industry trends, competitor activity, and regulatory changes affecting your client base.

• Proven experience in an Account Management role within a relevant industry.
• Strong business acumen with the ability to understand complex client needs and develop effective solutions.
• Excellent communication and interpersonal skills with the ability to build and maintain strong relationships.
• Strong negotiation and closing skills with the ability to drive deals forward effectively.
• Ability to work independently and manage multiple accounts simultaneously.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in using CRM software for managing client information and opportunities.
• A valid driver's license and the ability to travel as needed to meet clients and attend industry events. As an Account Manager, you will be part of a dynamic and collaborative team that values innovation, accountability, and integrity. The role is based in the South West region with regular travel to client sites as required. Our organisation offers competitive compensation, benefits, and opportunities for professional development. We are an equal opportunity employer and welcome applications from candidates of all backgrounds and experiences. If you believe that your skills and experience make you a strong fit for this role we encourage you to apply. We look forward to learning more about you and the value you could bring to our team.

Application Procedure

Thank you for considering a career with our organization as an Account Manager in the South West region. We are excited about the potential that you could bring to our dynamic and innovative team. This section outlines the steps involved in the application process, ensuring a smooth journey for both parties.

Submitting Your Application To apply for the Account Manager position, please submit your application via our online careers portal. You will find all necessary instructions on how to proceed there. Ensure that you have prepared a comprehensive and tailored cover letter and resume that highlight your relevant experience, skills, and achievements in sales management or account management roles.

Screening Process Our Human Resources team will review all applications received within the designated timeframe. They will assess each candidate based on their suitability for the Account Manager role and eligibility to work in the South West region. Candidates who meet the initial criteria will be contacted for further consideration.

Assessment Stage Shortlisted candidates may be asked to participate in a combination of the following:

• Telephone interview - This is an opportunity for us to get to know you better, assess your communication skills, and discuss your career aspirations in more detail.
• Video interview - Depending on the stage of the process we may request that you complete a video interview. This will typically consist of behavioral questions designed to help us understand your problem-solving abilities, adaptability, and customer focus.
• Case study exercise - In certain cases, candidates may be asked to complete a case study relevant to the Account Manager role. This will help us evaluate your analytical skills, strategic thinking, and ability to handle complex situations.

Final Interview If you progress through the assessment stage, you'll be invited for a final in-person or virtual interview with key stakeholders from our team. This is an opportunity for both parties to discuss any outstanding questions and ensure that there's a strong fit between your skills, experience, and the requirements of the Account Manager role, as well as your cultural fit within our organization.

Job Offer Should we extend a job offer, it will include details regarding compensation, benefits, and start date. You will also have an opportunity to ask any questions and discuss any concerns before accepting the offer.

About the Company

*About the Company *

We are a dynamic and innovative organization with a rich history in the South West region. Our team is dedicated to delivering exceptional service and solutions across various industries, leveraging our extensive experience, industry insights, and cutting-edge technology. We pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. As an Account Manager, you will play a crucial role in maintaining and expanding our client relationships. You will be responsible for managing the entire sales cycle, from prospecting new clients to maintaining existing accounts. This role offers a unique opportunity to showcase your sales acumen, strategic thinking, and relationship-building skills while contributing to the continued success of our organization. Our company values integrity, collaboration, innovation, and excellence in all that we do. We are committed to providing our team with the resources, support, and opportunities needed to excel in their roles and make a meaningful impact on both our clients and the broader community. If you share these values and are passionate about sales we invite you to join our team as an Account Manager. We look forward to hearing from you!