Bank Admin Assistant | Job in North Yorkshire
*Job Title: *
Bank Admin Assistant
*Location: *
Yorkshire and The Humber Join our dynamic team in the heart of Yorkshire and The Humber as a Bank Admin Assistant! In this role, you will provide essential administrative support to our various departments on an as-needed basis. This is an exciting opportunity for an organised, adaptable individual with strong communication skills, who thrives in a fast-paced environment. In this position, you will:
- Maintain accurate and up-to-date records, files and documentation.
- Assist with general administrative tasks such as typing, filing, photocopying and faxing.
- Support the smooth running of our operations by answering incoming queries, managing phone calls, and directing visitors appropriately.
- Collaborate with various teams to ensure efficient service delivery offering administrative support where required.
- Maintain a high level of confidentiality at all times when handling sensitive information. To excel in this role, you should possess:
- Strong organisational skills and the ability to manage multiple tasks simultaneously.
- Excellent communication skills (both written and verbal).
- Proficiency in using Microsoft Office Suite or equivalent software.
- Flexibility to work during peak periods and be available on short notice when needed.
- A proactive approach with a focus on delivering high-quality customer service.
- Experience working within an administrative role would be highly beneficial but is not essential for the right candidate. We are committed to creating a diverse and inclusive workplace where we can all learn from each other. We welcome applications from every qualified candidate, regardless of their race, colour, nationality, ethnic or national origin, gender, gender identity, sexual orientation, age, religion, belief, or disability status. By joining our team, you will become part of a supportive and collaborative work environment where your contributions are valued. If you are seeking a challenging role that offers growth opportunities within a forward-thinking organisation we invite you to apply for this Bank Admin Assistant position today!
Role Insights
Join our dynamic and supportive team in the Yorkshire and Humber region as a Bank Admin Assistant! This role provides an excellent opportunity for individuals who are looking to gain valuable administrative experience within the banking sector on a flexible, part-time basis.
- Supporting various administrative tasks, including data entry, filing, and maintaining records
- Assisting in the coordination of meetings and appointments
- Greeting and directing visitors, answering telephone calls, and handling correspondence
- Collaborating with internal teams to ensure smooth operation of day-to-day activities
- Performing other administrative tasks as assigned by management
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent communication and interpersonal skills, both written and verbal
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Flexibility to work on an as-needed basis during business hours
- Ability to maintain confidentiality and discretion with sensitive information
- Customer service orientation and a positive attitude towards teamwork
- Competitive hourly rates for flexible working arrangements
- Opportunities for professional growth and development within the banking sector
- Collaborative work environment that values each team member's contributions
- Convenient location in Yorkshire and Humber with easy access to public transportation If you are an organized individual who enjoys working collaboratively and is passionate about making a positive impact we would love to hear from you! Apply today and become a valuable part of our exceptional team.
Skill Set
The ideal Bank Admin Assistant for our team in Yorkshire and The Humber should possess the following key skills:
*Administrative Skills
- : Exceptional organizational and multitasking abilities are essential for managing daily administrative tasks effectively. This includes maintaining accurate records, handling correspondence, scheduling appointments, and ensuring the smooth operation of our office.
- *Communication Skills
- : Strong verbal and written communication skills are vital for dealing with internal team members, external clients, and other stakeholders. You should be able to communicate clearly, professionally, and tactfully in all situations.
- *IT Proficiency
- : Familiarity with standard office software such as Microsoft Office Suite (Word, Excel, PowerPoint), email management systems, and online banking platforms is required. Basic knowledge of database management would be advantageous.
- *Customer Service Orientation
- : A friendly and approachable demeanor is essential for providing excellent customer service to both internal and external clients. You should be able to handle inquiries and complaints professionally and courteously.
- *Banking Knowledge
- : A basic understanding of banking operations, processes, and regulations is beneficial. This knowledge will help you carry out your duties efficiently and effectively.
- *Attention to Detail
- : High levels of accuracy and attention to detail are crucial in a banking environment where errors can have significant consequences. You should be able to work meticulously and double-check your work regularly.
- *Problem-Solving Skills
- : The ability to identify, analyze, and solve problems effectively is important for this role. You may often need to find solutions to issues that arise in the course of day-to-day operations.
- *Confidentiality
- : Given the sensitive nature of banking data, maintaining strict confidentiality is essential. You should be able to handle sensitive information with discretion and professionalism.
- *Teamwork
- : The ability to work well as part of a team is crucial. You will need to collaborate effectively with colleagues, share information, and support one another to ensure the smooth functioning of our operations.
- *Flexibility
- : The banking industry often requires adaptability and flexibility. You should be able to handle changing priorities, work overtime when necessary, and learn new skills as required by the role.
Applicant Requirements
Thank you for considering a career with our esteemed organization based in Yorkshire and the Humber. We are currently seeking a talented and dedicated individual to join our team as a Bank Admin Assistant.
*Role Overview: *
As a Bank Admin Assistant, you will play a crucial role in ensuring the smooth operation of our banking services. You will be responsible for maintaining accurate and up-to-date records, providing administrative support to the banking staff, and dealing with customer enquiries in a professional and courteous manner.
*Key Responsibilities: *
- Maintain accurate and up-to-date account records, including filing and retrieving documents as necessary.
- Assist in the day-to-day administrative tasks such as opening and closing of accounts, processing transactions, and preparing reports.
- Handle customer enquiries, either over the phone or in person, providing clear and helpful responses.
- Support the banking team with various ad hoc tasks as required.
- Contribute to maintaining a clean, safe, and secure work environment.
*Essential Skills and Qualifications: *
- Excellent organizational skills and ability to multitask effectively.
- Strong communication skills, both written and verbal with the ability to communicate effectively with customers and colleagues alike.
- Proficiency in using Microsoft Office Suite (Word, Excel, and Outlook).
- Ability to work flexible hours as required, including weekends and bank holidays.
- Demonstrable experience in a customer service role is desirable but not essential.
- A positive attitude and the ability to work as part of a team are essential.
- A commitment to providing excellent customer service is non-negotiable.
*How to Apply: *
We value diversity and are an equal opportunities employer. We welcome applications from all sections of the community. We look forward to receiving your application and learning more about how you can contribute to our team as a Bank Admin Assistant. Best of luck with your application!
Company Information
*About Us *
Join our dynamic and growing organization based in the heart of Yorkshire and The Humber! We are a forward-thinking financial institution committed to delivering exceptional customer service, fostering innovation, and embracing diversity and inclusion in all aspects of our business. Our mission is to provide a secure, reliable, and efficient banking experience for our customers, while maintaining a collaborative and supportive work environment for our team members.
*Our Values *
- Customer First: We prioritize the needs and satisfaction of our customers above all else.
- Integrity: We uphold the highest ethical standards in everything we do.
- Innovation: We continuously seek new and better ways to meet the evolving needs of our customers.
- Collaboration: We value teamwork, open communication, and mutual respect among our employees.
- Community: We are dedicated to giving back to the communities where we live and work.
*Opportunities with Us *
We offer a comprehensive benefits package, including competitive salary, generous holiday allowance, pension contributions, and ongoing professional development opportunities. As a Bank Admin Assistant, you will have the chance to contribute to the smooth operation of our banking services while gaining valuable experience in a supportive and encouraging environment. If you are passionate about customer service, enjoy working in a fast-paced setting, and are eager to grow your career with an organization that values its employees we invite you to apply for this exciting opportunity!
Career Growth
Joining our team as a Bank Admin Assistant in Yorkshire and The Humber offers a unique opportunity for career advancement within the financial sector. Our organization values and invests in the growth of our employees, providing them with ample opportunities to develop their skills and build rewarding careers. We understand that continuous learning is essential for success in today's fast-paced business environment. That's why we offer comprehensive training programs tailored to the needs of each team member, allowing them to expand their knowledge and sharpen their skills. This investment in our staff ensures they are well-equipped to take on new challenges and responsibilities as they arise within the organization. As a Bank Admin Assistant, you will be working closely with experienced professionals who can provide guidance and mentorship throughout your tenure. With dedication and hard work, there are numerous opportunities for career progression within our organisation, including roles such as Customer Service Officer, Credit Control Officer, and even Management positions. At our bank we foster a supportive and collaborative work environment where everyone is encouraged to contribute their ideas and insights. We recognize that teamwork is crucial for achieving success, and we take great pride in celebrating the accomplishments of our employees. As part of our team, you can expect regular feedback on your performance and opportunities to collaborate with colleagues from various departments. In addition to traditional career progression paths we also encourage our employees to explore new areas of interest within the organisation. Whether it's learning a new skill, working on an innovative project, or participating in cross-functional teams, there are countless ways to expand your horizons and grow as a professional at our bank. Joining our team as a Bank Admin Assistant in Yorkshire and The Humber is not just about starting a job - it's about embarking on a career journey filled with opportunities for growth, development, and success. We look forward to welcoming you to our organisation and helping you achieve your professional goals.
Organizational Culture
*Organizational Culture *
Joining our dynamic and inclusive team as a Bank Admin Assistant in the Yorkshire and Humber region offers you an extraordinary opportunity to grow both professionally and personally. Our organizational culture is built on collaboration, innovation, and a strong commitment to excellence. We foster an environment where every team member feels valued and empowered to contribute their unique skills and ideas. We believe that diverse perspectives drive creativity, enhance our decision-making processes, and ultimately help us achieve our mission more effectively. Our work is guided by a strong set of core values: integrity, respect, accountability, collaboration, and continuous learning. These principles are not just words on a wall; they shape everything we do and are at the heart of every interaction within our organization. We are passionate about creating a positive work-life balance for all our employees. We understand that personal wellbeing is crucial to professional success, and we strive to provide flexible working arrangements that accommodate individual needs while maintaining our high standards of service. In addition to a competitive salary we offer a comprehensive benefits package, including healthcare coverage, pension plans, and generous holiday entitlements. We also invest in the development of our team members, providing ample opportunities for training, growth, and career progression. If you are a proactive, dedicated individual who thrives in a dynamic, collaborative environment we would love to hear from you. Join us and contribute your talents to an organization that values your unique perspective and is committed to helping you achieve your full potential.
Additional Information
Job Designation: Bank Admin Assistant
Experience Requirements: 1 years experience required
Work Hours: 32
Qualifications: Microsoft Office Suite, Data Entry, Filing, Database Management, Meeting Coordination, Appointment Scheduling, Customer Service Orientation, It Proficiency