Barista | Job in Lancashire
*Job Title: Barista *
*Location: North West *
Join our passionate and dynamic team as a Barista! We are seeking an individual who takes pride in crafting exceptional coffee and providing outstanding customer service. In this role, you will be responsible for preparing and serving hot and cold beverages to our valued customers. You will also ensure the cleanliness of the coffee station, maintain an inviting and welcoming environment, and contribute to a positive team dynamic.
*Key Responsibilities: *
- Prepare and serve high-quality beverages consistently while maintaining the highest standards of customer service.
- Maintain cleanliness of the coffee station, equipment, and work areas at all times.
- Handle cash transactions accurately and efficiently.
- Contribute to a positive team environment by collaborating effectively with other team members.
- Uphold our organisation's mission and values in all interactions with customers and colleagues.
*Requirements: *
- Previous barista experience is preferred but not essential as we are also open to training the right candidate.
- Excellent communication and customer service skills.
- Ability to work well under pressure, handle multiple tasks simultaneously, and adapt to a fast-paced environment.
- Knowledge of various coffee brewing methods and beverage preparation techniques is beneficial.
- Flexibility to work during our opening hours, including weekends. If you are a friendly, customer-focused individual who takes pride in their work we would love to hear from you! Apply today and join our team where every day starts with great coffee and even better people.
Job Responsibilities
In this dynamic and customer-centric role as a Barista within our organization, you will be responsible for providing excellent coffee service and maintaining the highest standards of quality and cleanliness in our cafés. Here's what your day-to-day responsibilities might look like:
*Preparing and Serving Beverages
- : Greet customers with a warm smile while skillfully preparing and serving a variety of hot and cold beverages, including espresso-based drinks, cappuccinos, lattes, and teas, according to each customer's specifications.
- *Maintaining Cleanliness and Organization
- : Keep the workstation clean, tidy, and well-stocked at all times, ensuring a pleasant environment for customers and colleagues alike. Maintain the coffee equipment in pristine condition by cleaning and sanitizing it regularly.
- *Inventory Management
- : Monitor inventory levels of coffee beans, syrups, milk, and other supplies, placing orders as needed to ensure that we never run out of essential items.
- *Customer Service
- : Deliver exceptional customer service at all times by being attentive, responsive, and friendly to our valued patrons. Address any concerns or complaints promptly and professionally, working diligently to ensure each customer leaves with a positive impression of our organization.
- *Quality Control
- : Taste coffee regularly to ensure that it meets the high standards we set for ourselves and our customers. Report any discrepancies to your supervisor immediately for resolution.
- *Teamwork
- : Collaborate effectively with your colleagues, helping one another to maintain a fast-paced, efficient, and friendly work environment in our cafés.
- *Continuous Learning
- : Stay up-to-date on the latest trends and developments in the coffee industry, continually refining your barista skills through practice and training provided by the organization. By excelling in this role as a Barista, you will contribute to the overall success of our organization while enjoying an engaging, rewarding, and tasty work experience!
Skill Set
In our vibrant coffee shop we seek a dedicated and passionate Barista who shares our passion for quality coffee and exceptional customer service. The ideal candidate will have the following skills:
*Coffee Preparation: *
Extensive knowledge of various coffee brewing methods (espresso, pour-over, French press, etc.) is essential. You should be able to produce consistently high-quality beverages with a focus on flavor, aroma, and presentation.
- *Customer Service:
Exceptional interpersonal skills are crucial for this role. You will be interacting with customers regularly, so the ability to communicate effectively and provide excellent customer service is key.
- *Milk Steaming and Art:
Proficiency in steaming milk to create rich, velvety textures for latte art is a must-have skill. Your latte art should not only be visually appealing but also indicate the quality of the coffee within.
- *Equipment Maintenance:
Familiarity with espresso machines, grinders, and other coffee shop equipment is essential. You will be responsible for cleaning, maintaining, and troubleshooting these tools to ensure they operate at optimal levels.
- *Coffee Knowledge:
A deep understanding of coffee types, origins, roasting processes, and brew methods will allow you to educate customers about their options and help them make informed choices.
- *Time Management & Multi-Tasking:
As a Barista, you will be required to work efficiently under pressure while juggling multiple tasks at once, from preparing drinks to maintaining a clean workspace.
- *Adaptability:
The ability to adapt to new situations and learn quickly is vital in a fast-paced environment like ours. You should be comfortable with change and open to feedback for continuous improvement.
- *Teamwork:
Collaboration with our team members is essential to ensure smooth operations, positive customer experiences, and overall success. If you possess these skills and are excited about joining a dynamic coffee shop where quality and customer service are paramount we would love to hear from you! Apply today and take your Barista career to the next level with us.
Applicant Requirements
Thank you for considering a position as a Barista on our vibrant team. We are seeking an enthusiastic, customer-focused individual who shares our passion for excellent coffee and exceptional service. If this sounds like you we invite you to apply!
- Preparing a range of high-quality hot and cold beverages for customers in a fast-paced environment.
- Maintaining a clean and organized workstation, adhering to food safety and hygiene regulations.
- Greeting customers warmly, providing exceptional customer service, and addressing any concerns or questions they may have.
- Collaborating with the team to ensure efficient workflow and seamless service delivery.
- Upholding our commitment to sustainability by adhering to waste management procedures and promoting eco-friendly practices.
- Previous barista or similar customer-facing experience, ideally in a high-volume coffee shop or café setting.
- Proficiency in using espresso machines, grinders, milk frothers, and other barista equipment.
- Strong knowledge of various coffee types, brewing methods, and ability to create custom drinks according to customer preferences.
- Excellent communication skills, both verbal and written with a knack for building positive relationships with customers and colleagues alike.
- A strong work ethic, adaptability, and the ability to handle peak periods in a calm and efficient manner.
- Flexibility to work during our operating hours, including weekends and holidays, as required by our schedule.
- Proof of eligibility to work in the UK.
- Barista certification or similar relevant training.
- Experience with point-of-sale (POS) systems and cash handling.
- Knowledge of roasting, blending, and other aspects of the coffee production process.
- Basic understanding of food hygiene and safety regulations.
- A passion for sustainability and commitment to promoting eco-friendly practices. If you are a dedicated barista with a commitment to quality and service we would love to hear from you! Please submit your application, including a cover letter detailing your relevant experience and why you believe you would be an asset to our team, along with your updated resume. We look forward to reviewing your application and the opportunity to welcome you to our team!
Company Background
Our mission is to foster an environment where coffee enthusiasts can gather, connect, and indulge in delicious, expertly crafted beverages. We take pride in our strong commitment to sustainability, ensuring that every step of our process - from sourcing ethical, fairly traded beans to minimizing waste in our cafes - has a positive impact on both the environment and the communities we work with. Our team is made up of passionate baristas, roasters, and coffee connoisseurs who share a common goal: to create unforgettable coffee moments for our customers. We believe that every cup should be more than just a drink; it should be an experience that transports you to the very heart of the coffee-growing regions we partner with. As we continue to grow we are seeking like-minded individuals who share our passion for exceptional coffee and excellent customer service. If you're looking for a job where you can develop your skills, nurture your creativity, and contribute to an organization that values its people, join us in our quest to bring the best coffee to the North West region. We can't wait to meet you!
Professional Growth
In our vibrant and dynamic coffeehouse we firmly believe in fostering the professional development of every team member. As a valued Barista within our team, you will have ample opportunities to grow and hone your skills, while contributing to the success of our organisation. Here's what you can expect:
*Expertise Enhancement
- : We offer ongoing training and workshops tailored for baristas. These sessions cover a range of topics from perfecting espresso extraction techniques, mastering latte art, to brewing pour-over coffee. Our goal is to ensure you are well-versed in the latest trends and techniques in the specialty coffee industry.
- *Leadership Opportunities
- : We believe in nurturing leaders from within our team. As you grow with us, there will be opportunities to step into leadership roles such as shift supervisor or assistant manager where you can guide and mentor your fellow baristas, and help drive the success of our coffeehouse.
- *Coffee Education
- : We partner with leading coffee roasters and industry experts to provide ongoing education about the origins of the beans we use, their flavor profiles, and how these factors impact the final cup. This knowledge will not only enrich your understanding of the craft but also enable you to provide exceptional customer service by offering personalized recommendations.
- *Career Advancement
- : Our organisation values growth and progression. With dedication, hard work, and a commitment to excellence, there are opportunities for advancement within our company, whether that's opening new locations, joining our training team, or even helping shape the future of specialty coffee with us.
- *Community Engagement
- : We actively participate in local events and collaborate with other businesses in the community. As a barista with us, you will have the chance to engage with customers, fellow coffee enthusiasts, and the wider community, fostering connections and cultivating a sense of belonging.
- *Recognition and Rewards
- : We believe in recognizing and rewarding our team members for their hard work and dedication. Our baristas are eligible for various incentives, including performance bonuses, recognition programs, and opportunities to attend industry events and conferences. Join our team today and embark on a journey of professional growth, fueled by the passion for coffee, camaraderie, and continuous learning. We can't wait to welcome you!
Cultural Values
In our organization we take pride in creating an environment that not only delivers exceptional coffee but also fosters a sense of camaraderie, growth, and mutual respect among our team members. As a Barista joining us, you will be part of a dynamic team dedicated to exceeding customer expectations while maintaining a strong commitment to our core values:
*Quality
- : We believe that the quality of our coffee is paramount. Every cup we serve should reflect our dedication to sourcing the finest beans and mastering the art of brewing. As a Barista, you will be responsible for consistently producing high-quality drinks that showcase your skills and uphold our standards.
- *Customer Service
- : We value each customer who walks through our doors. Our goal is to create a warm and welcoming atmosphere where every customer feels valued and appreciated. As a Barista, you will play an essential role in making this happen by engaging with customers, answering questions, and providing personalized service.
- *Teamwork
- : We recognize that we are stronger together than apart. Collaboration is key to our success. As a Barista, you will work closely with your colleagues to ensure smooth operation, share knowledge, and support one another in times of need.
- *Continuous Learning
- : The world of coffee is vast and ever-evolving. We encourage all team members to seek out new knowledge and skills to enrich their craft. As a Barista, you will have opportunities for training, workshops, and mentorship to help you grow both personally and professionally.
- *Inclusion & Diversity
- : We celebrate the unique backgrounds, experiences, and perspectives of our team members. By fostering an inclusive and diverse workplace we believe that we can create a more innovative and productive environment. As a Barista, you will be expected to treat everyone with respect and dignity, regardless of their race, gender, age, religion, or any other characteristic.
- *Community Engagement
- : We are committed to being good neighbors and giving back to the communities in which we operate. As a Barista, you will have opportunities to participate in various charitable events, collaborations with local businesses, and initiatives aimed at making our community a better place. By embodying these values we believe that we can create a truly exceptional coffee experience for our customers while fostering a rewarding and fulfilling work environment for our team members. We look forward to you joining us in this journey!
Additional Information
Job Designation: Barista
Experience Requirements: 1 years experience required
Work Hours: 32
Qualifications: Bachelor's In Engineering, Cad, Ce Marking, Cissp, City & Guilds