Baristas, Waiting and Bar staff | Job in East Riding Of Yorkshire

In the heart of Yorkshire and the Humber region we are seeking passionate and dedicated individuals to join our vibrant hospitality team as Baristas, Waiting Staff, and Bar Staff. This is an exciting opportunity for those with a genuine enthusiasm for exceptional customer service and a keen eye for detail in a fast-paced, ever-evolving environment.

• Preparing and serving a variety of hot and cold beverages to the highest standards, ensuring consistency in taste and quality.
• Maintaining a clean and organised workspace to ensure efficient service and a positive customer experience.
• Greeting customers warmly, answering queries about our menu, and making recommendations based on their preferences.
• Taking orders accurately, processing transactions swiftly and efficiently, and ensuring prompt delivery of food and drinks.
• Collaborating with the waiting and bar staff to ensure smooth service during peak hours and busy periods.
• Adhering to all health, safety, and hygiene regulations to maintain a safe and clean working environment.
• Continuously striving for improvement in service quality, menu innovation, and customer satisfaction.
• Previous experience as a Barista, Waiter/Waitress, or similar role in the hospitality industry is preferred but not essential, as we are equally keen to invest in developing talent from the ground up.
• A positive attitude, excellent communication skills, and a genuine desire to provide exceptional customer service.
• Ability to work effectively under pressure, manage multiple tasks simultaneously, and remain calm and composed during busy periods.
• Flexibility to work varied shifts, including weekends and evenings, as part of our commitment to serving customers around the clock.
• A strong team player with a willingness to support colleagues and contribute to a positive working environment.
• Knowledge of relevant health, safety, and hygiene regulations is beneficial but not essential, as training will be provided where necessary. Joining our dynamic team, you'll have the opportunity to learn from industry professionals, develop your skills, and grow with us. We offer competitive pay, attractive benefits, and a supportive working environment that fosters personal growth and career progression. If you share our passion for exceptional service, outstanding food, and vibrant hospitality we invite you to apply for this exciting role today!

Brief Summary

Are you a passionate and dedicated individual looking to grow your career in the vibrant hospitality industry? Our organisation is seeking talented Baristas, Waiting Staff, and Bar Staff to join our dynamic team based in Yorkshire & The Humber. In this role, you will be responsible for delivering exceptional customer service, preparing high-quality beverages, managing the bar area, and ensuring a smooth running of service in our bustling cafes and bars. We are looking for individuals who can work effectively as part of a team, have excellent communication skills, and possess a keen eye for detail to ensure every drink and dish is prepared to perfection. Joining our team means becoming part of an exciting and supportive environment where your unique talents will be valued and nurtured. We offer competitive compensation, ongoing training and development opportunities, and the chance to work with a diverse group of dedicated professionals who are passionate about their craft. If you thrive in fast-paced environments, enjoy interacting with people, and take pride in delivering exceptional service we encourage you to apply for this rewarding opportunity to join our team in Yorkshire & The Humber. Please submit your application along with a cover letter detailing your relevant experience and why you believe you would be an excellent fit for our team. We look forward to reviewing your application!

• Submit your application through the online portal on our website
• Include a cover letter and updated resume outlining your relevant experience and qualifications
• Deadline for applications:

Skill Requirements

*Barista Skills: *

• *Excellent Coffee Making Skills

• : You should have a thorough understanding of different coffee blends, brewing methods (espresso, pour-over, etc.), and the ability to create high-quality beverages consistently.

• *Customer Service

• : Excellent interpersonal skills are essential. You'll interact with our customers daily, so providing friendly, efficient service is crucial.

• *Sanitation and Cleanliness

• : A clean and safe work environment is important for both our team and our customers. You should be able to maintain a clean workspace, follow proper food safety protocols, and ensure all equipment is clean and sanitized.

• *Multitasking and Organization

• : In a fast-paced environment, you'll need to prioritize tasks effectively, manage multiple orders at once, and maintain a neat and tidy work station.

• *Product Knowledge

• : Understanding our menu offerings, including coffee, tea, and food items, is essential. You should be able to explain ingredients, special preparation methods, and make recommendations based on customer preferences.

*Waiting Staff Skills: *

• *Customer Service Excellence

• : Providing exceptional customer service is key. This includes greeting customers warmly, listening attentively to their needs, and ensuring they have a positive dining experience.

• *Table Management

• : Efficiently managing tables, taking orders accurately, and maintaining a tidy table throughout the meal.

• *Food and Beverage Knowledge

• : A thorough understanding of our menu offerings, including food preparation, cooking techniques, and beverages is essential.

• *Teamwork

• : Working collaboratively with our kitchen staff to ensure orders are prepared accurately and promptly is crucial. You should also be able to assist other waiting staff during busy periods.

• *Problem-Solving Skills

• : If issues arise, such as incorrect orders or food allergies, you'll need to handle them professionally and find solutions quickly.

*Bar Staff Skills: *

• *Mixology Knowledge

• : A solid understanding of different cocktail recipes, spirits, liqueurs, and wine pairings is essential.

• *Customer Service

• : Just like our baristas and waiting staff, you'll interact with customers daily. Providing friendly, efficient service is crucial for a positive customer experience.

• *Sanitation and Cleanliness

• : Ensuring the bar area is clean, safe, and compliant with all food safety regulations is vital.

• *Multitasking and Organization

• : Managing multiple drink orders at once, while ensuring prompt service and maintaining a tidy workspace, is essential in a fast-paced environment.

• *Product Knowledge

• : Understanding our bar offerings, including beer, wine, and non-alcoholic beverages, is essential. You should be able to explain ingredients, special preparation methods, and make recommendations based on customer preferences.

Applicant Requirements

Thank you for your interest in joining our dynamic and vibrant team as a Barista, Waiting Staff, or Bar Staff at our locations across Yorkshire and The Humber. In this section we outline the essential requirements for the role to help you determine if it aligns with your career aspirations.

• *Experience

• : Previous experience in a similar role is highly desirable but not essential as comprehensive training will be provided. We welcome applications from enthusiastic individuals who are passionate about customer service and coffee.

• *Customer Service Skills

• : Exceptional customer service skills an ability to work collaboratively with the team, and a keen attention to detail are crucial for this role.

• *Flexibility

• : Flexibility to work weekends, evenings, and public holidays is necessary as our establishments operate extended hours.

• *Patience and Teamwork

• : The ability to remain patient and calm under pressure, especially during peak periods, is essential. A collaborative approach to working with the team is highly valued.

• *Hygiene and Cleanliness

• : A strong commitment to maintaining a clean and hygienic work environment is vital for this role. Previous experience in a kitchen or similar setting may be beneficial.

• *Communication Skills

• : Excellent verbal and written communication skills are essential for effective teamwork, liaising with customers, and ensuring orders are accurately communicated to the kitchen staff.

• *Attention to Detail

• : An eye for detail is crucial in preparing and serving beverages and food that meet our high standards of quality.

• *Physical Requirements

• : The ability to stand for extended periods, lift and carry heavy trays, and work in a fast-paced environment is essential for this role.

• *Certifications

• : While not essential, having a Food Safety certificate or equivalent qualification will be advantageous. We encourage applicants who do not have such qualifications to consider obtaining them as part of their professional development. We welcome applications from candidates who share our passion for exceptional customer service and delicious food and drink. If you believe you meet the above requirements we'd love to hear from you!

Routine Tasks

As a valued member of our team in Yorkshire and The Humber, your primary role as a Barista, Waiting, and Bar Staff will involve a variety of routine tasks that ensure the smooth operation of our establishment while providing an exceptional customer experience. Here is an overview of some of the daily responsibilities you can expect:

• Begin each shift by thoroughly cleaning and sanitizing your work station, adhering to all food safety regulations and guidelines.
• Keep the bar area tidy, clean, and organized throughout your shift.
• Maintain an inventory of supplies such as coffee beans, milk, syrups, and other essentials, ensuring that they are replenished as needed.
• Perform routine cleaning tasks, including emptying trash, washing dishes, sweeping floors, and restocking supplies in designated areas.
• Prepare a wide variety of hot and cold beverages, adhering to each drink's specific recipe while offering customizations based on customer preferences.
• Maintain a consistent quality for each drink prepared, ensuring that they meet the high standards set by our organization.
• Grind coffee beans fresh for each batch, adjusting the grinder as needed based on the desired brew strength.
• Properly pull espresso shots and steam milk for lattes, cappuccinos, and other beverages that require this skill.
• Maintain an understanding of the flavors, textures, and nuances of different coffee origins to make recommendations to customers based on their preferences.
• Greet customers with a friendly and welcoming demeanor, creating a positive and inviting atmosphere for all patrons.
• Listen actively to customer requests, ensuring that you understand their order correctly before beginning the preparation process.
• Offer recommendations on menu items based on customer preferences and dietary restrictions, as well as provide information about our organization's values and mission.
• Maintain a professional demeanor at all times, addressing any customer concerns or complaints with empathy, patience, and understanding.
• Engage in friendly and respectful conversation with customers, making them feel valued and appreciated during their visit.
• Operate the point of sale system efficiently and accurately, processing customer orders and transactions quickly while minimizing errors.
• Maintain an understanding of our organization's pricing structure for all menu items, including any discounts or promotions that may apply.
• Properly handle cash, credit cards, and mobile payments in a secure manner, ensuring that all transactions are accurately recorded and accounted for.
• Reconcile your register at the end of each shift, ensuring that the daily sales match the recorded totals and any discrepancies are addressed promptly.
• Work collaboratively with other team members to ensure a smooth operation during busy periods and throughout the day.
• Assist colleagues in completing tasks as needed offering support and assistance wherever possible.
• Communicate effectively with your team, sharing any issues or concerns that may arise and working together to find solutions.
• Contribute ideas for menu development, service improvements, and other ways to enhance the customer experience at our establishment. By consistently performing these tasks with a positive attitude and a commitment to excellence, you will play a vital role in our organization's success as a Barista, Waiting, and Bar Staff member in Yorkshire and The Humber. We look forward to having you join our team!

Organization Info

*Organization Info *

Welcome to a dynamic and vibrant hospitality group in Yorkshire and The Humber where exceptional culinary experiences meet warm, inviting atmospheres. Our venues are more than just restaurants; they are gathering spots for locals and visitors alike offering a sense of community and memorable moments through our food, drink, and service. We pride ourselves on being an equal opportunity employer where each team member plays an integral role in delivering outstanding experiences to every guest who walks through our doors. We believe in nurturing talent, promoting from within, and creating opportunities for personal and professional growth. In the role of Barista, Waiting, or Bar Staff, you will be at the heart of our operation. You'll have the opportunity to showcase your passion for great coffee and food, your attention to detail, and your ability to connect with people. This is an exciting opportunity to join a close-knit team where every day brings new challenges and rewards. We offer competitive salary packages, comprehensive training programs, and flexible working hours to accommodate your lifestyle. If you're ready to take the next step in your career we invite you to apply for our Barista, Waiting, or Bar Staff position. Join us today and be a part of something special!

*Key Responsibilities: *

• Prepare and serve high-quality drinks and food items in accordance with our menu
• Maintain a clean and safe work environment, ensuring adherence to food safety regulations
• Provide exceptional customer service, engaging with guests effectively and efficiently
• Collaborate with the team to ensure smooth operation of shifts and seamless guest experiences
• Continuously develop your knowledge and skills through ongoing training and development opportunities.

*Qualifications: *

• Proven experience as a Barista, Waiter/Waitress, or Bar Staff
• Excellent communication and interpersonal skills
• Strong understanding of coffee brewing techniques and customer preferences
• Familiarity with food safety regulations and safe food handling practices
• Ability to work in a fast-paced environment and manage multiple tasks effectively.