Beverage & Food Supervisor | Job in Staffordshire

Location: West Midlands We are seeking a dynamic and experienced Beverage & Food Supervisor to join our dedicated team in the West Midlands. This is an excellent opportunity for a passionate individual with a strong background in food service management, who wants to advance their career with an organization that values professional development and continuous learning.

*Key Responsibilities: *

• Overseeing the daily operations of food and beverage services, ensuring high-quality standards are consistently met.
• Managing staff schedules, conducting performance evaluations, and providing coaching and mentoring to team members.
• Collaborating with the leadership team to develop, implement, and improve menus, pricing strategies, and promotional initiatives.
• Ensuring food safety regulations and quality standards are adhered to in all aspects of our operations.
• Responding promptly to customer inquiries or complaints, striving for complete customer satisfaction.
• Working collaboratively with the events team to execute successful food and beverage functions for both internal and external clients.
• Monitoring costs and revenues, managing inventories effectively, and ensuring that all financial reports are accurate and up-to-date.

*Qualifications: *

• Proven experience as a Food & Beverage Supervisor or similar role in the hospitality industry.
• Strong leadership skills with the ability to motivate, train, and develop team members.
• Excellent understanding of food safety regulations and quality standards.
• Knowledge of inventory management and financial planning principles.
• Outstanding communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends. Join our team and take your career to the next level! We offer competitive salaries, ongoing training opportunities, and a supportive work environment that values creativity, collaboration, and professional growth. If you are passionate about food and beverages, and want to make an impact in an exciting industry we would love to hear from you! To apply, please submit your resume, cover letter, and relevant work samples through our online application portal. We look forward to reviewing your application and discussing this opportunity with you further.

Duties and Responsibilities

In this role as a Beverage & Food Supervisor within our dynamic organisation, you will be responsible for overseeing the daily operations of the food and beverage service area to ensure exceptional guest experiences and efficient team functioning. Here are some key duties and responsibilities you may encounter:

• Leadership: Oversee the day-to-day activities of your team in our food and beverage department, providing guidance, support, and constructive feedback as needed to maintain a positive and productive work environment.
• Quality Assurance: Ensure that all food and beverages served meet the high standards set by our organisation by regularly inspecting kitchen and service areas for cleanliness, quality control, and adherence to health and safety regulations.
• Staff Management: Recruit, hire, train, and schedule team members as needed to maintain appropriate staff levels during peak hours and busy periods. Conduct performance evaluations, address issues promptly, and offer guidance for professional development opportunities.
• Menu & Inventory Management: Collaborate with management to develop innovative menus that cater to a diverse range of tastes and dietary preferences while staying mindful of cost-effectiveness and ingredient availability. Maintain accurate inventory records for food and beverages, placing orders as needed to ensure we have the necessary supplies on hand.
• Customer Service: Interact with guests in a friendly, courteous, and professional manner to address their needs, handle complaints effectively, and contribute to an enjoyable dining experience. Encourage team members to prioritize customer satisfaction while following established procedures for resolving issues.
• Financial Management: Collaborate with management to establish budgets for food and beverage expenses, monitor spending to ensure adherence, and identify areas for cost savings.
• Event Coordination: Oversee the coordination of special events in the food and beverage area, including weddings, private functions, and themed dining experiences. Work closely with event planners, catering staff, and vendors to deliver seamless event execution.
• Safety & Compliance: Ensure that all food and beverage areas comply with local health and safety regulations by adhering to proper food handling procedures, sanitation practices, and storage guidelines. Maintain an awareness of changes in industry standards or legislation and take appropriate action to ensure compliance.
• Continuous Improvement: Actively participate in team meetings, brainstorming sessions, and professional development activities to identify areas for improvement and implement solutions that contribute to the overall success of our organisation. As a Beverage & Food Supervisor, you will play a crucial role in enhancing our guests' dining experiences while fostering a positive and productive work environment for your team members. Your leadership, organizational skills, and commitment to quality will help drive our food and beverage operations forward.

Skills Required

*Skills Required: Beverage & Food Supervisor *

In the role of Beverage & Food Supervisor with our team, you will be expected to possess a unique blend of leadership, culinary expertise, and exceptional customer service skills. The following are essential competencies for this position:

*Leadership

• : You will be responsible for managing a team, ensuring effective communication, motivating staff, and fostering a positive work environment that encourages growth and development. A proven track record in leadership roles is desirable.

• *Food & Beverage Knowledge

• : Extensive knowledge of food preparation, presentation, and safety standards is essential. You should be familiar with various cuisines, wine pairing, and beverage selection to ensure a high-quality dining experience for our customers.

• *Customer Service

• : Exceptional customer service skills are vital in this role. You will be expected to handle customer complaints effectively, provide recommendations based on customer preferences, and strive for customer satisfaction at all times.

• *Planning & Organizational Skills

• : As a supervisor, you will need to plan daily operations efficiently, manage inventory, ensure food safety, and maintain cleanliness standards in the kitchen and dining areas.

• *Problem-Solving Ability

• : In the event of unexpected issues, such as equipment malfunctions or customer complaints, you should be able to think critically and implement effective solutions promptly.

• *Time Management & Multi-Tasking

• : You will often need to juggle multiple tasks simultaneously, from managing staff, overseeing food preparation, ensuring quality control, to interacting with customers. Excellent time management skills are essential.

• *Training & Development

• : You may be required to train new team members and assist in the development of existing staff, passing on your knowledge and expertise to help them grow professionally.

• *Flexibility

• : Working hours can vary based on business needs, including evenings, weekends, and public holidays. The ability to work flexibly is therefore crucial.

• *Attention to Detail

• : From ensuring food safety standards are met to providing a polished dining experience for our customers, attention to detail is key in this role.

• *Communication Skills

• : Excellent verbal and written communication skills are essential to liaise effectively with staff, management, and customers. You should also be able to work well under pressure when dealing with challenging situations.

Who We Are Looking For

*Who We Are Looking For: Beverage & Food Supervisor *

We are a vibrant and dynamic hospitality organization based in the heart of West Midlands, committed to delivering exceptional dining experiences for our guests. Our success is built on the foundations of great teamwork, culinary creativity, and unwavering customer service. As we continue to grow and expand we are seeking an experienced and passionate Beverage & Food Supervisor to join our dedicated team.

*The Role: *

As a key member of our front-of-house team, the Beverage & Food Supervisor will be responsible for overseeing and managing the day-to-day operations of our restaurant's beverage and food service. This role requires a hands-on approach, ensuring that every guest's dining experience is memorable, while maintaining the highest standards of quality and consistency.

*Key Responsibilities: *

• Leading and mentoring the Food & Beverage team, fostering a positive working environment and promoting teamwork and continuous learning.
• Overseeing food and beverage service to ensure guest satisfaction, managing the flow of orders efficiently and effectively.
• Ensuring menu items are presented consistently and accurately, adhering to our high standards for quality and presentation.
• Collaborating with the kitchen team to maintain an optimal level of stock, ensuring minimal waste and maximizing profitability.
• Maintaining a deep understanding of our wine list, cocktail menu, and food offerings, providing expert recommendations to guests when needed.
• Managing opening and closing procedures, ensuring our restaurant is always ready to welcome guests and secure at the end of each day.
• Implementing and enforcing health, safety, and hygiene regulations, promoting a safe working environment for all team members.
• Conducting regular staff training sessions to improve skills and knowledge, driving the development of our team.
• Responding effectively to guest complaints or feedback, ensuring their concerns are addressed promptly and professionally.
• Collaborating with the management team to develop and implement strategies for continuous improvement, helping us maintain our position as a leading dining destination in West Midlands.

*Skills & Experience: *

• Proven experience in a similar supervisory role within the hospitality industry, preferably within a fine dining or high-volume setting.
• Strong leadership and team management skills with a demonstrated ability to motivate and develop staff.
• In-depth knowledge of food and beverage pairing, wine list management, and mixology techniques.
• Exceptional customer service skills with the ability to handle guest complaints effectively and professionally.
• Strong organizational and multitasking abilities with a proven ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Excellent communication and interpersonal skills with a strong command of written and spoken English.
• Ability to work flexible hours, including weekends and evenings, as required by the business needs.
• Strong understanding of health, safety, and hygiene regulations within a food service environment.
• Passion for the hospitality industry and a genuine commitment to providing exceptional dining experiences for our guests.
• Flexibility, adaptability, and resilience in the face of changing circumstances or challenges. If you are an experienced Beverage & Food Supervisor with a passion for delivering exceptional dining experiences we would love to hear from you. Join our team and help us continue to deliver unforgettable moments for our guests in West Midlands.

Routine Tasks

As a crucial member of our team in the West Midlands, your role as a Beverage & Food Supervisor will involve several key responsibilities to ensure the smooth operation and high quality of our food and beverage services. Below is a list of routine tasks you can expect on a daily basis:

*Staff Management: *

Overseeing your team, providing guidance, training, and support to ensure efficient and effective service delivery. This includes scheduling shifts, conducting performance evaluations, and addressing any issues that may arise.

• *Quality Assurance:

Ensuring all food and beverages meet the highest standards of quality and safety by regularly checking inventory, preparing dishes, and tasting samples. You will also oversee the cleanliness and maintenance of kitchen equipment, refrigeration units, and dining areas to maintain a high standard of hygiene.

• *Customer Service:

Providing excellent customer service by attending to guests' needs, addressing complaints or concerns in a timely and professional manner, and ensuring that all interactions reinforce our organization's values and brand image.

• *Beverage & Food Management:

Overseeing the ordering, receiving, storing, and rotation of food and beverage inventory to minimize waste and maximize profitability. You will also be responsible for creating menus, pricing, and promoting specials to drive sales.

• *Regulatory Compliance:

Ensuring that all food and beverage services adhere to relevant local, regional, and national regulations, including food safety standards and licensing requirements. This may involve working closely with health inspectors or other regulatory bodies as needed.

• *Event Coordination:

Assisting in the planning, organization, and execution of events such as weddings, private parties, or corporate functions by coordinating with event planners, managing staff, and overseeing food and beverage services.

• *Training & Development:

Staying current with industry trends, best practices, and new products by attending workshops, seminars, or other professional development opportunities, and sharing this knowledge with your team to enhance their skills and advance their careers.

• *Team Collaboration:

Working closely with the front-of-house and kitchen teams to ensure seamless communication and collaboration in service delivery. This may involve daily briefings, coordinating service flow, or addressing any issues that may arise between departments.

The Company

Welcome to an exciting opportunity with a renowned name in the hospitality industry where we take pride in delivering exceptional culinary experiences that cater to diverse tastes and preferences. Our establishment, nestled in the vibrant heart of the West Midlands, is more than just a place to dine; it's an experience that transcends borders, bridging cultures through the universal language of food and beverage. As part of our team, you will be joining a dynamic and passionate group of professionals who are committed to creating memorable moments for our valued guests. We foster an environment where creativity thrives, collaboration is encouraged, and growth is supported. Our commitment extends beyond the dining experience to encompass sustainability, ethical sourcing, and community engagement. We strive to make a positive impact on the local West Midlands area and are dedicated to promoting the rich tapestry of flavors and ingredients that the region has to offer. In this role as Beverage & Food Supervisor, you will be entrusted with overseeing the smooth operation of our food and beverage services, ensuring consistency in quality, safety, and guest satisfaction. If you possess a passion for exceptional service a knack for leadership, and an unyielding dedication to excellence we invite you to join us on this culinary journey. Together, let's write the next chapter in our shared story of flavor, hospitality, and commitment to creating truly remarkable experiences for our guests. We look forward to the possibility of welcoming you to our team.

Job Benefits

Join our dynamic and passionate team as a Beverage & Food Supervisor in the vibrant city of West Midlands! In this exciting role, you will not only contribute to an exceptional guest experience but also enjoy numerous benefits that make your journey with us rewarding. Here are some highlights:

*Competitive Salary

• : We value the hard work and dedication of our team members, and we offer a competitive salary package that reflects this.

• *Training & Development Opportunities

• : With us, you will have access to comprehensive training programs, designed to help you grow both personally and professionally.

• *Flexible Working Hours

• : Balance is key, and we understand the importance of a healthy work-life balance. We offer flexible working hours that cater to your lifestyle.

• *Meal Allowances

• : Enjoy delicious meals on duty, as part of our commitment to ensuring you're well-fed while you help us feed our guests!

*Discounts & Perks

• : As a valued team member, you will enjoy exclusive discounts at various outlets and attractions across the city, enhancing your leisure time in West Midlands.

• *Employee Recognition Programs

• : Your contributions matter to us, and we have programs in place to acknowledge and reward exceptional work.

• *Pension Scheme

• : We believe in investing in our team's future, which is why we offer a competitive pension scheme for eligible employees.

• *Health & Wellbeing Support

• : Looking after you is a top priority. Our health and wellbeing initiatives include access to employee assistance programs, mental health resources, and fitness classes.

• *Career Progression Opportunities

• : With our commitment to promoting from within, there are plenty of opportunities for career advancement within the organisation.