Catering Supervisor | Job in Flintshire

We are seeking a dedicated and experienced Catering Supervisor to join our dynamic and professional team in Wales. As the successful candidate for this position, you will play a vital role in ensuring exceptional catering services that meet the diverse needs of our clientele while maintaining high standards of food safety and quality.

• Oversee daily catering operations, including menu planning, staff scheduling, and inventory management.
• Supervise the catering team, providing guidance, support, and ensuring adherence to company policies and procedures.
• Collaborate with clients to understand their specific needs and preferences for events or functions, and develop customized menus and service plans accordingly.
• Ensure timely and efficient delivery of services, maintaining a high level of professionalism at all times.
• Maintain accurate records related to catering activities, including inventory levels, client interactions, and staff performance evaluations.
• Oversee the cleanliness and maintenance of catering equipment and facilities to ensure a safe and hygienic environment.
• Address any issues or concerns that arise during catering events in a prompt and effective manner, ensuring guest satisfaction at all times.
• Proven experience as a Catering Supervisor, Events Manager, or similar role within the hospitality industry.
• Demonstrated ability to plan menus, manage staff, and oversee inventory.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients and team members.
• Familiarity with food safety regulations and best practices.
• Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proficiency in Microsoft Office or equivalent software, particularly Excel for inventory management.
• Ability to work flexible hours, including evenings and weekends as needed. We offer a competitive salary, opportunities for professional development, and the chance to be part of an inspiring team dedicated to creating exceptional catering experiences for our clients. If you are passionate about food, people, and delivering exceptional service we would love to hear from you! To apply, please submit your resume and cover letter detailing your relevant experience and why you believe you would make an excellent addition to our team. We look forward to reviewing your application!

Job Responsibilities

In this pivotal role as a Catering Supervisor within our organization, you will be responsible for overseeing the daily operations of our catering services, ensuring seamless delivery of high-quality food and exceptional customer service. Your key responsibilities include:

*Leadership and Management

• : Lead and motivate your team, guiding them to deliver outstanding results in a timely and efficient manner. Provide on-the-job training and performance feedback to help team members develop their skills and grow professionally.

• *Service Delivery

• : Oversee the preparation, presentation, and delivery of food and beverages to meet the unique needs and preferences of our diverse clientele. Ensure the highest standards of quality, safety, and cleanliness are consistently met in all aspects of food service.

• *Stock Management

• : Manage inventory levels for kitchen supplies, food, and beverages to minimize waste and ensure availability. Collaborate with other departments as necessary to order and receive stock, and implement efficient storage solutions.

• *Health, Safety, and Sanitation

• : Adhere strictly to all relevant health, safety, and sanitation regulations, ensuring a safe and hygienic work environment for team members and clients alike. Conduct regular inspections of the kitchen and dining areas to identify and rectify any issues promptly.

• *Budgeting and Cost Control

• : Monitor and manage food costs, identifying opportunities to minimize waste and increase efficiency. Collaborate with senior management to develop and implement budget plans that align with organizational goals.

• *Client Relationship Management

• : Build and maintain strong relationships with clients, understanding their unique needs and expectations. Respond promptly and effectively to any feedback or concerns raised by clients, ensuring their satisfaction at all times.

• *Continuous Improvement

• : Actively seek opportunities for process improvements within the catering department, implementing best practices and innovation where appropriate to enhance efficiency and overall service quality.

• *Compliance and Reporting

• : Ensure compliance with all relevant policies and procedures, and maintain accurate records related to food safety, inventory, and financial transactions. Provide regular reports on key performance indicators (KPIs) to senior management as required. By excelling in these responsibilities, you will play a crucial role in upholding our organization's reputation for exceptional catering services while fostering an inclusive, collaborative, and high-performing team environment.

Professional Skills

In this role as a Catering Supervisor, you will be expected to demonstrate the following key skills:

*Leadership and Management

• : Ability to lead and manage a team effectively, ensuring high-quality service, adherence to food safety regulations, and smooth operation of our catering facilities.

• *Food Preparation and Service

• : Extensive knowledge of food preparation and presentation with the ability to create nutritious, delicious meals consistently. Proficiency in a variety of cooking techniques is essential.

• *Stock Control and Inventory Management

• : Capability to manage inventory levels effectively, ensuring we have the necessary supplies for daily operations while minimizing waste and cost.

• *Health and Safety Compliance

• : Knowledge of food hygiene regulations, including HACCP, COSHH, and other relevant legislation. Ability to maintain a clean and safe working environment at all times.

• *Customer Service

• : Excellent interpersonal skills with a focus on providing excellent customer service. Able to handle inquiries and complaints professionally and resolve them effectively.

• *Budgeting and Financial Management

• : Ability to create and manage budgets for catering operations, ensuring cost-effectiveness without compromising quality.

• *Planning and Organization

• : Strong planning and organizational skills with the ability to schedule and rota staff effectively, plan menus based on customer demand, and coordinate events as required.

• *Continuous Improvement

• : Commitment to continuous improvement, seeking out innovative ways to improve catering services, increase efficiency, and enhance the customer experience.

• *Training and Development

• : Experience in training and developing team members, ensuring they have the skills and knowledge needed to perform their roles effectively.

• *Problem-Solving and Decision Making

• : Strong problem-solving abilities with the capacity to make sound decisions under pressure when necessary. Success in this role requires a proactive, detail-oriented individual who is comfortable working in a fast-paced environment. The successful candidate will be an integral part of our team, contributing to the delivery of exceptional catering services that meet and exceed customer expectations.

Candidate Expectations

Thank you for considering the opportunity to join our team as a Catering Supervisor in Wales. We are seeking an experienced and enthusiastic individual who can lead our catering operations, ensuring high-quality food and service for our valued customers.

*Role Description: *

As a Catering Supervisor, you will be responsible for the day-to-day running of our catering services. This includes managing staff, overseeing food preparation, maintaining inventory levels, and ensuring a clean and safe working environment. You will also liaise with clients to understand their specific needs and requirements.

*Key Responsibilities: *

• Lead, motivate, and manage a team of catering staff to deliver excellent service.
• Plan menus, order food supplies, and ensure cost-effective operations.
• Maintain high standards of cleanliness and safety in the kitchen and dining areas.
• Respond promptly and professionally to customer queries or complaints.
• Collaborate with the wider team to support the smooth running of events and services.

*Required Skills and Experience: *

• Proven experience in a similar catering supervisor role.
• Strong leadership and management skills with the ability to motivate a team.
• Excellent organizational and time management skills.
• Proficiency in food safety and hygiene practices.
• A passion for delivering high-quality customer service.
• Ability to work flexible hours, including weekends and evenings as required.
• Good communication skills, both written and verbal.

*What We Offer: *

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• A supportive and inclusive work environment.
• The chance to be part of a dynamic team delivering exceptional catering services. If you are passionate about catering, have excellent leadership skills, and want to join an organisation that values its staff we would love to hear from you. Please submit your application with a covering letter and CV detailing your relevant experience and qualifications. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, gender, religion, age, sexual orientation, or any other protected characteristic. Good luck with your application! We look forward to the possibility of working together.

Our Company

Welcome to a vibrant and dynamic culinary establishment based in Wales. We are a dedicated team of food enthusiasts who pride ourselves on delivering exceptional dining experiences to our valued guests. Our mission is to create an environment where delicious, high-quality cuisine meets warm, inviting service, resulting in unforgettable moments for all who dine with us. Our organisation offers an exciting opportunity for a talented and passionate Catering Supervisor to join our family. As a Catering Supervisor, you will play a crucial role in ensuring the smooth running of our kitchen operations, maintaining the highest standards of food safety and hygiene, and leading a dedicated team of chefs to deliver outstanding dishes day after day. In this role, you will be responsible for:

• Overseeing the daily operation of the kitchen, managing staff schedules, and delegating tasks effectively.
• Ensuring that all food is prepared in accordance with our established recipes and safety guidelines.
• Collaborating with the management team to develop seasonal menus, ensuring they are inventive, delicious, and appealing to our diverse clientele.
• Training and mentoring junior staff members to help them grow and excel in their roles.
• Conducting regular quality checks on food preparation, presentation, and taste, ensuring that our high standards are consistently met.
• Managing inventory levels, placing orders for supplies, and maintaining the cleanliness and organization of the kitchen.
• Working closely with the front-of-house team to ensure seamless service, communication, and coordination between the kitchen and dining areas. To be successful in this role, you will need:
• Proven experience as a Catering Supervisor or similar role within the hospitality industry.
• Strong leadership skills with the ability to manage and motivate a team effectively.
• A passion for food preparation and presentation with excellent knowledge of various cuisines.
• Excellent organizational and multitasking abilities with the ability to work well under pressure.
• Strong understanding of food safety regulations and best practices.
• Exceptional communication skills, both written and verbal.
• Flexibility to work evenings, weekends, and holidays as needed. Join our dynamic team and contribute to creating unforgettable dining experiences for our guests while growing your career in the hospitality industry. We offer competitive salaries, comprehensive benefits packages, and opportunities for professional growth and development. If you are ready to take your culinary skills to new heights and join a team that values innovation, quality, and service we would love to hear from you! Please submit your application, including a cover letter outlining your experience and qualifications, along with your resume. We look forward to reviewing your application and discussing this exciting opportunity with you further.

Career Opportunities

In the heart of Wales we invite you to join our dynamic and passionate team as a Catering Supervisor. This is an exciting opportunity for a dedicated professional looking to take the next step in their catering career within a vibrant organization that prioritizes exceptional customer service and culinary excellence.

• Lead, guide, and motivate the catering team to deliver high-quality food and beverage services that exceed our customers' expectations.
• Manage day-to-day operations of the catering department, ensuring smooth and efficient service.
• Oversee food preparation, presentation, and serving, maintaining strict adherence to safety standards and hygiene regulations.
• Collaborate with the kitchen team to develop creative and innovative menus that cater to various dietary requirements and preferences.
• Maintain inventory levels of supplies and equipment, ensuring cost-effectiveness and timely replenishment where necessary.
• Respond promptly to customer inquiries and feedback, demonstrating excellent communication skills and a commitment to outstanding service.
• Work closely with the management team to identify areas for improvement and implement strategies for growth and development within the catering department.
• Proven experience as a Catering Supervisor or similar role in a hospitality setting.
• Excellent leadership and team management skills with the ability to inspire and motivate a diverse team.
• Strong understanding of food preparation, presentation, and safety regulations.
• Exceptional communication skills, both written and verbal.
• Ability to work effectively under pressure and adapt to changing circumstances.
• Flexibility to work during peak periods, including weekends and evenings.
• Passion for delivering exceptional customer service and dedication to maintaining high standards of quality. If you are a dedicated and ambitious individual with a passion for food and service we would love to hear from you. Join us in creating unforgettable culinary experiences as part of our vibrant team in Wales. Apply today!

Company Culture

Join our dynamic and inclusive team at the heart of Wales where we celebrate local traditions and foster a vibrant work environment. As a Catering Supervisor with us, you will be part of an organisation that values collaboration, innovation, and a commitment to excellence in all aspects of our operations. Our company is dedicated to providing exceptional culinary experiences for both our team members and guests alike. We believe that great food is essential for a successful day, and we strive to make every meal memorable. Our team is passionate about cooking, service, and ensuring that each dining experience exceeds expectations. We foster an environment of learning and growth, encouraging our team members to develop their skills and talents. As a Catering Supervisor, you will have the opportunity to lead and inspire your team, driving them towards success in all aspects of catering operations. In addition to a strong focus on culinary excellence we place a high value on diversity, inclusivity, and equality. Our team is made up of individuals from various backgrounds, experiences, and perspectives, and we welcome anyone who shares our passion for good food and great service. We also prioritize the well-being of our team members. We offer competitive compensation packages, comprehensive benefits, and opportunities for work-life balance. Our company is committed to creating a safe, supportive, and enjoyable workplace for everyone. If you're looking for an opportunity to grow both personally and professionally while working in a welcoming and vibrant environment we invite you to join our team as a Catering Supervisor. We can't wait to see what you will bring to our table!