Catering Supervisor | Job in Somerset

Welcome to an exciting opportunity with our esteemed organization in the South West region! We are currently seeking a dynamic and passionate Catering Supervisor to join our dedicated team. In this role, you will be instrumental in ensuring the smooth running of our catering operations while delivering exceptional customer service. As a Catering Supervisor, you will be responsible for overseeing day-to-day catering activities, managing staff, and maintaining high standards of food hygiene and safety. You will work closely with the management team to develop menus, plan events, and ensure that all catering services meet the specific needs of our diverse clientele. Key Responsibilities:

• Supervise catering staff and delegate tasks effectively.
• Ensure all food and beverage services are delivered efficiently and to a high standard.
• Manage inventory, order supplies, and maintain accurate records.
• Collaborate with the management team to develop menus and plan events.
• Maintain a clean and safe working environment in accordance with health and safety regulations.
• Provide excellent customer service and respond promptly to any feedback or complaints.
• Stay up-to-date with catering industry trends and implement best practices within the organization. We are looking for candidates who possess strong leadership skills, excellent organizational abilities, and a passion for delivering exceptional culinary experiences. Previous experience in a similar role is essential, along with a relevant qualification in catering or hospitality management. Join our team and contribute to creating memorable moments for our clients while expanding your career in the dynamic world of catering! We look forward to receiving your application.

Company Culture

CULTURE Welcome to a vibrant and inclusive work environment where we foster the passion for culinary excellence and nurture growth in our team members. As a Catering Supervisor at our organisation, you'll be part of an eclectic group that values collaboration, innovation, and creativity. We pride ourselves on being a diverse and welcoming workplace where everyone feels valued, appreciated, and empowered to make a difference. Our core values are ingrained in everything we do:

*Collaboration

• : We understand the importance of teamwork in achieving our goals. As a Catering Supervisor, you'll work closely with your colleagues to create exceptional culinary experiences for our clients and guests.

• *Innovation

• : In an ever-evolving industry, staying ahead is essential. We encourage our team members to think outside the box and bring forward new ideas that can help us continue to deliver unparalleled service.

• *Quality

• : At the heart of everything we do is a commitment to quality. Our team members are dedicated to producing the finest food using fresh, locally-sourced ingredients.

• *Growth

• : We believe in the power of personal and professional development. As a Catering Supervisor, you'll have access to ongoing training opportunities to help you expand your skillset and advance your career.

• *Community

• : Beyond our work we are committed to giving back to the communities where we operate. We offer volunteer opportunities for our team members who wish to make a difference locally. Join us, and become an integral part of a dynamic and supportive team that values excellence, collaboration, and personal growth. Together we'll continue to shape the future of culinary experiences in the South West region.

Competencies

In the role of Catering Supervisor with our team in South West we are seeking a dedicated and experienced professional who can contribute to the success of our organization through exceptional catering management skills. The ideal candidate will demonstrate a strong understanding of the hospitality industry, excellent leadership qualities, and a commitment to providing outstanding customer service.

• *Leadership and Management

• Able to lead and motivate a team effectively, delegate tasks efficiently, and manage resources wisely. Demonstrates the ability to handle crisis situations calmly and make informed decisions.

• *Customer Service Excellence

• Provides exceptional customer service by understanding individual needs and exceeding expectations. Fosters positive relationships with customers and ensures their satisfaction.

• *Health, Safety, and Hygiene Awareness

• Maintains a clean and safe working environment for the team and customers. Ensures all catering operations comply with health, safety, and hygiene regulations.

• *Menu Planning and Cost Control

• Develops creative and cost-effective menus that cater to various dietary requirements and preferences while considering budget constraints. Monitors food costs and takes appropriate measures to minimize wastage.

• *Staff Development

• Provides guidance, training, and support to the catering team members to help them grow professionally and personally. Encourages a positive work culture that promotes teamwork and continuous improvement.

• *Communication Skills

• Effectively communicates with the management team, customers, and staff in a clear, concise, and polite manner. Listens actively to feedback and uses it constructively for continuous improvement.

• *Organizational Skills

• Manages time effectively and prioritizes tasks efficiently to ensure smooth catering operations. Maintains accurate records and reports as required.

• *Innovation and Creativity

• Constantly looks for opportunities to improve catering services by introducing new ideas, menus, and practices that enhance the customer experience.

• *Flexibility and Adaptability

• Willing to work flexibly according to business needs and adapt quickly to changing circumstances. Maintains a positive attitude in the face of challenges and adversity.

• *Problem-Solving Abilities

• Identifies problems promptly, evaluates potential solutions, and implements effective strategies to resolve issues efficiently. By demonstrating these competencies, you will contribute to our organization's mission of delivering exceptional catering services that exceed customer expectations while fostering a positive work environment for the team. We look forward to receiving your application!

Candidate Expectations

Thank you for considering the opportunity to join our team as a Catering Supervisor in South West. In this role, you will be responsible for overseeing and managing all aspects of our catering operations, ensuring we deliver exceptional service to our clients while maintaining a profitable business.

• Lead and manage a team of catering staff, providing training, guidance, and support to ensure the efficient operation of our catering services.
• Develop and implement catering menus that align with client preferences, dietary requirements, and seasonal availability of ingredients.
• Oversee the preparation, presentation, and serving of food and beverages in a timely and professional manner.
• Maintain high standards of cleanliness, hygiene, and safety across all catering facilities to comply with relevant regulations and industry standards.
• Collaborate with event coordinators and clients to understand their needs and preferences, ensuring that every aspect of the catering service exceeds expectations.
• Manage inventory, order supplies, and maintain accurate records to minimize waste and ensure cost-effectiveness.
• Conduct regular quality checks on all aspects of the catering operation, identifying areas for improvement and implementing solutions accordingly.
• Maintain strong relationships with suppliers, negotiating contracts and ensuring the best possible prices and service levels.
• Work collaboratively with other teams within the organisation to ensure seamless delivery of services across departments.
• Stay up-to-date with industry trends, best practices, and regulations, continuously striving to improve the catering operation and contribute to its growth and success.
• Proven experience in a similar role within the catering or hospitality industry.
• Strong leadership and management skills with the ability to motivate and guide a team effectively.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients, suppliers, and colleagues.
• A passion for food, creativity in menu development, and an understanding of dietary requirements and allergen management.
• Strong organizational and time-management skills with the ability to prioritize tasks effectively and work well under pressure.
• Proficiency in using catering management systems and Microsoft Office Suite.
• A strong commitment to delivering exceptional customer service and maintaining high standards of cleanliness and safety.
• Flexibility to work a variety of shifts, including weekends and evenings as required by the business needs.
• A positive, proactive attitude and a willingness to learn and adapt to new situations and challenges.
• A valid food handling certificate or be willing to obtain one upon employment. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status. If you are passionate about catering, have a strong leadership background, and are ready to join a dynamic team we would love to hear from you!

Job Routine

In this role as a Catering Supervisor with our esteemed organisation in the South West region, your typical workday is filled with dynamic and fulfilling activities that contribute significantly to the success of our food service operations.

• Arrive at the premises before the break of dawn, ensuring a well-organised start to the day
• Oversee the preparation of fresh produce and ingredients for the breakfast service, following strict food safety guidelines
• Coordinate with the kitchen team to ensure all stations are set up and ready for the morning service
• Monitor the cleaning schedule, ensuring that all areas are cleaned and sanitised according to our high standards before the start of operations
• Carry out any necessary equipment checks and maintenance tasks to prevent potential issues during service
• Lead and motivate your team throughout the service period, ensuring efficient and friendly service to our valued customers
• Collaborate with the kitchen team to ensure a steady flow of meals are prepared in a timely manner and at the highest quality
• Handle any customer inquiries or complaints promptly and professionally, striving for complete customer satisfaction
• Monitor food stock levels throughout the service period, ensuring that we have enough inventory to meet demand while maintaining waste control
• Conduct regular health and safety checks during service to ensure a safe environment for our team members and customers alike
• Oversee the preparation of produce and ingredients for the evening meal service, while taking into account any dietary requirements or preferences of our guests
• Ensure that the kitchen is clean and organised for the smooth transition to the evening service
• Coordinate with your team to create an inviting atmosphere that caters to the preferences of our customers during the evening period
• Carry out any necessary equipment checks and maintenance tasks before the start of the evening service
• Supervise the cleaning, sanitising, and organisation of the kitchen and dining areas after the end of service
• Conduct a thorough inventory check to ensure that we have an accurate record of our stock levels for effective ordering and waste management
• Complete any necessary paperwork, such as duty reports or staff rotas, to maintain a well-organised workflow for the following day
• Collaborate with your team to ensure all equipment is securely stored and the premises are left in a locked and safe condition at the end of the working day

About the Company

*About the Company *

Join our dynamic and passionate team in the South West region as a Catering Supervisor. Our organisation is renowned for its dedication to exceptional culinary experiences, and we are seeking an individual who shares our commitment to quality and service. With a strong focus on innovation, sustainability, and community engagement, our company caters to a wide range of clients, from corporate events to private functions, ensuring each experience is memorable and unique. Our team values collaboration, continuous learning, and growth, and we are eager to welcome a like-minded individual who embodies these qualities. As a Catering Supervisor, you will play a pivotal role in the successful execution of our culinary vision. You will oversee daily operations, manage a dedicated team of catering staff, and collaborate with our chefs to create mouthwatering menus tailored to each client's specific needs. Our company offers competitive remuneration, flexible working hours, ongoing professional development opportunities, and the chance to be part of an organisation that truly values its employees and the work they do. If you are ready to take your career to the next level we invite you to apply for this exciting opportunity. We welcome applications from individuals with relevant experience in catering management a proven track record of delivering exceptional service, and a genuine passion for food and hospitality. If you are eager to grow professionally, contribute to our ongoing success, and be part of an inspiring team we would love to hear from you! Please note that this position requires the successful candidate to have a valid food handling certificate, excellent communication skills, and the ability to work flexible hours, including weekends. We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, age, national origin, marital status, or disability status. We celebrate diversity and are committed to creating an inclusive environment for all team members. To apply, please submit your resume, cover letter, and relevant work samples through our online application portal. Applications will be reviewed on a rolling basis until the position is filled. We look forward to hearing from you!

Growth Opportunities

In our dynamic and progressive organization we continually seek talented individuals who are eager to grow with us. As a Catering Supervisor joining our team in the South West, you'll be part of an environment that encourages professional development, promotes teamwork, and values innovation. Here are some exciting growth opportunities that await you:

*Leadership Development

• : As a Catering Supervisor, you'll have the opportunity to lead and mentor our dedicated catering team. This role will provide you with the platform to refine your leadership skills, develop effective communication strategies, and inspire your team to deliver exceptional culinary experiences.

• *Culinary Mastery

• : Our organization is committed to fostering a culture of continuous learning. As a Catering Supervisor, you'll have access to industry-leading training programs designed to enhance your culinary skills, expand your knowledge about food trends, and help you master new techniques.

• *Business Acumen

• : You'll gain insights into the business side of catering operations, enabling you to make informed decisions that drive success. This could involve analyzing sales data, managing budgets, or developing strategic plans for menu development and staffing needs.

• *Networking Opportunities

• : Being part of our team will provide you with numerous opportunities to network with other industry professionals, attend catering events, and collaborate on exciting projects. This will broaden your horizons, expose you to new ideas, and open doors for future career advancement.

• *Career Progression

• : We believe in promoting from within whenever possible. As a dedicated and high-performing Catering Supervisor, you'll have the chance to advance your career within our organization. This could mean taking on more responsibilities, managing larger teams, or even moving into senior leadership roles.

• *Work-Life Balance

• : We understand that a healthy work-life balance is crucial for job satisfaction and personal growth. Our flexible scheduling options and commitment to work-life harmony will ensure you have the time and energy to pursue your passions outside of work. Join our team as a Catering Supervisor in the South West, and embark on a rewarding journey of professional development, leadership, and career advancement. We look forward to welcoming you to our organization!