Clinical Coordinator - Apprentice Administrator | Job in Warwickshire

Title: Clinical Coordinator - Apprentice Administrator Location: West Midlands, United Kingdom Sector: Healthcare Administration Job Type: Full-time Apprenticeship (Level 3/4) About the Role: We are seeking a passionate and dedicated individual to join our team as a Clinical Coordinator - Apprentice Administrator. This is an exciting opportunity for someone who wants to start or advance their career in healthcare administration, while gaining a nationally recognized qualification through an apprenticeship program. Key Responsibilities:

• Assist the clinical team with administrative tasks, ensuring smooth and efficient service delivery.
• Maintain accurate and up-to-date patient records, following relevant data protection guidelines.
• Schedule appointments, manage waiting lists, and liaise with patients regarding their appointments.
• Provide general administrative support, including answering phone calls, handling correspondence, and managing files.
• Collaborate with other departments to ensure seamless service delivery across the organisation.
• Contribute to continuous improvement initiatives, suggesting ways to optimize administrative processes.
• Participate in an apprenticeship program, receiving on-the-job training and completing relevant coursework towards a Level 3/4 qualification in Healthcare Administration. Skills & Qualifications:
• Excellent communication skills, both written and verbal.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Proficient in using Microsoft Office Suite or equivalent software.
• A keen interest in healthcare administration.
• Eligibility for an apprenticeship program (usually aged 16-24 and living in England). We offer a supportive working environment, opportunities for professional development, and competitive benefits. If you are passionate about making a difference in the healthcare sector and eager to start or advance your career as a Clinical Coordinator - Apprentice Administrator we would love to hear from you!

Hiring Purpose

In our commitment to delivering exceptional healthcare services in the West Midlands we are seeking a dynamic and dedicated Clinical Coordinator - Apprentice Administrator to join our team. This role offers a unique opportunity for an individual with a passion for administration and a desire to grow within the healthcare sector to develop their skills while contributing significantly to patient care. The ideal candidate will play a vital role in supporting our clinical teams, ensuring smooth operational flow, maintaining accurate records, and assisting in various administrative tasks. As part of our apprenticeship program, the successful applicant will also have the chance to gain a nationally recognized qualification while gaining valuable on-the-job experience. Key Responsibilities:

• Assist clinical teams with administrative duties, such as scheduling appointments, maintaining patient records, and handling correspondence.
• Support the smooth operation of our services by answering inquiries, responding to emails, and managing phone calls.
• Maintain accurate and up-to-date records, ensuring confidentiality is maintained at all times.
• Collaborate with other departments as required to ensure effective service delivery.
• Contribute to a positive work environment by demonstrating professionalism, respect, and cooperation.
• Continuously develop skills and knowledge through the apprenticeship program, ensuring you stay abreast of best practices and industry developments. Required Qualifications:
• GCSEs (or equivalent) in English and Maths at grades A-C or 9-4.
• Proven administrative experience, preferably within a healthcare setting.
• Excellent communication skills, both verbal and written.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office suite.
• A commitment to delivering high-quality patient care and customer service.
• Enthusiasm for learning and development opportunities provided by the apprenticeship program. If you are a dedicated, organized individual looking to begin or further your career within healthcare administration we would love to hear from you. Join our team and make a meaningful impact on patient care while advancing your career through our apprenticeship program. Apply today!

Skill Requirements

In this exciting role as a Clinical Coordinator - Apprentice Administrator with our dynamic organization we seek an individual who is passionate about healthcare administration and eager to grow professionally in a supportive and collaborative environment. The successful candidate will play a vital role in ensuring the smooth operation of clinical services, supporting patients, and enhancing the overall administrative efficiency within our team.

*Key Skills & Qualifications: *

• *Education:

A minimum of 5 GCSEs at grades 9-4 (A*-C), including English Language and Mathematics or equivalent qualifications are required. Additionally a Level 2 qualification in Healthcare Administration, Business Administration, or a related field is advantageous.

• *Training & Development:

As an apprentice administrator, you will be enrolled in a Level 3 Apprenticeship program in Health Administrator or a related field. The organization will provide full support and guidance throughout the apprenticeship period to help you achieve your qualification.

• *Clinical Knowledge:

Basic understanding of clinical terminology, procedures, and medical records management is desirable for this role. A keen interest in healthcare and a willingness to learn more about the clinical environment are essential.

• *Administrative Skills:

Excellent organizational skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with electronic health records systems are necessary for effective administration within our team.

• *Communication Skills:

Strong verbal and written communication skills are essential to liaise effectively with patients, colleagues, and other healthcare professionals. You should be able to communicate complex information clearly and concisely.

• *Customer Service Orientation:

Demonstrated ability to provide outstanding customer service and support is crucial in this role. Empathy, patience, and a strong desire to help others are key attributes that our ideal candidate will possess.

• *Teamwork & Collaboration:

The Clinical Coordinator - Apprentice Administrator will work closely with various departments within the organization. A team player who can collaborate effectively and contribute positively to the overall success of the team is highly desirable.

• *Adaptability:

Healthcare environments can be fast-paced and ever-changing. The successful candidate should be adaptable, flexible, and able to handle multiple tasks concurrently while maintaining a positive attitude.

• *Confidentiality & Discretion:

Given the sensitive nature of our work, it is crucial that our Clinical Coordinator - Apprentice Administrator maintains strict confidentiality and discretion at all times. We actively encourage applications from candidates of diverse backgrounds, experiences, abilities, and perspectives to contribute to a vibrant and inclusive work culture within our organization. If you are excited about this opportunity and believe that you have the skills and qualifications we are seeking, please submit your application for further consideration. We look forward to hearing from you!

Candidate Profile

We are seeking a dedicated and dynamic individual to join our team as a Clinical Coordinator - Apprentice Administrator based in the West Midlands. This is an exceptional opportunity for a candidate with a passion for healthcare administration, eager to embark on an apprenticeship program and grow professionally within our organisation.

• Assist the clinical team by organising appointments, maintaining patient records, and scheduling treatments or procedures as required.
• Collaborate closely with other administrative staff members to ensure efficient day-to-day operations in the department.
• Contribute to the effective running of our clinical services through accurate data entry, filing, and organisation of documents.
• Provide excellent customer service to patients, answering queries, and offering guidance where necessary.
• Support the administration of any relevant clinical projects or initiatives as required.
• Continuously seek opportunities for improvement in clinical administrative processes.
• GCSEs (or equivalent) in Maths and English at grades A*-C/9-4 or a Level 2 Functional Skills qualification.
• An enthusiasm for healthcare administration with a genuine desire to further your skills through an apprenticeship program.
• Excellent organisational skills with the ability to manage multiple tasks simultaneously.
• Strong communication skills, both verbal and written with experience in dealing with patients or clients.
• Proficiency in using Microsoft Office applications, particularly Word and Excel.
• Ability to work as part of a team and maintain professionalism at all times.
• Experience within a healthcare setting would be advantageous but is not essential for this role.
• A Level 2 or higher qualification in Business Administration, Healthcare Administration, or a relevant field would also be beneficial. This role provides an excellent platform for a motivated individual to grow their career within the healthcare sector while gaining valuable practical experience and achieving a nationally recognised apprenticeship qualification. We welcome applications from candidates who are passionate about improving patient care and contributing positively to our organisation. To apply, please submit your CV and a covering letter detailing why you believe you would be suitable for this role. Applications will be reviewed on a rolling basis until the position is filled. We embrace diversity in all its forms and are committed to creating an inclusive environment for all employees. We welcome applications from everyone, regardless of race, colour, national origin, religion, gender identity, sexual orientation, age, citizenship, marital status, pregnancy status, veteran status, or disability status.

Job Role

In this exciting opportunity within our dynamic and compassionate healthcare organization we are seeking a dedicated and motivated individual to fill the role of Clinical Coordinator - Apprentice Administrator in the West Midlands region.

*Job Overview: *

The Clinical Coordinator - Apprentice Administrator will play a crucial role in supporting the efficient operation of our clinical services, ensuring seamless coordination between various departments and external partners. This is an ideal position for a self-motivated individual seeking to grow professionally while contributing significantly to patient care.

*Key Responsibilities: *

• Assist with the day-to-day administrative tasks, including scheduling appointments, managing patient records, and maintaining accurate and up-to-date files.
• Liaise with external parties such as GPs, consultants, and hospitals to ensure smooth communication and effective coordination of patient care.
• Provide administrative support for various clinical projects, working closely with the Clinical Team Leads to deliver high-quality outcomes.
• Maintain a clean, organized, and professional environment in the administrative areas.
• Contribute to the continuous improvement of our administrative processes by suggesting efficiencies and implementing new systems as needed.
• Provide excellent customer service to patients, families, and colleagues, embodying our values of compassion, respect, and collaboration.
• Undertake apprenticeship training to develop a strong foundation in healthcare administration, gaining practical experience while working towards a recognized qualification.

*Qualifications & Skills: *

• A strong commitment to delivering high-quality patient care.
• Excellent organizational and communication skills with the ability to multitask effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential.
• Ability to work collaboratively as part of a team, as well as independently when required.
• Strong attention to detail and the ability to maintain confidentiality at all times.
• A positive, proactive attitude with a willingness to learn and grow professionally.
• Eligibility for an apprenticeship program is essential; relevant experience in a healthcare setting would be advantageous but is not required.

*Why Join Us? *

By joining our team, you'll have the opportunity to work alongside some of the most dedicated and skilled professionals in the healthcare sector. We offer competitive salaries, comprehensive benefits, and ongoing professional development opportunities. If you're passionate about making a difference in people's lives and want to grow your career within a supportive and dynamic environment we encourage you to apply for this exciting role today!

What We Offer

Welcome to an exciting opportunity within our dynamic healthcare organisation! As a Clinical Coordinator - Apprentice Administrator, you will be joining a committed team dedicated to delivering exceptional patient care and driving innovative solutions in the West Midlands region.

*Role Overview: *

As a Clinical Coordinator - Apprentice Administrator, you will play a vital role in our organisation's daily operations. You will work closely with our clinical teams, ensuring smooth and efficient administrative support for patient care services. This is an exceptional chance to kick-start your career while gaining valuable practical experience through an apprenticeship program.

*Key Responsibilities: *

• Provide administrative support to the clinical team, including scheduling appointments, managing patient records, and coordinating referrals.
• Assist in maintaining accurate and up-to-date records for both patients and staff members.
• Greet and assist patients, family members, and visitors in a friendly, professional manner.
• Support the administrative functions of the department as needed, such as filing, photocopying, faxing, and mail distribution.
• Collaborate with other departments to ensure seamless communication and service delivery.
• Participate in an apprenticeship program to gain practical skills and knowledge in healthcare administration.
• Contribute to the continuous improvement of departmental processes and procedures.

*What We Offer: *

• A unique opportunity to grow your career within a leading healthcare organisation.
• A comprehensive apprenticeship program, providing structured training and on-the-job learning.
• The chance to work alongside experienced professionals in the healthcare field.
• A competitive salary with regular reviews during the apprenticeship period.
• A supportive and inclusive working environment that values diversity and fosters personal growth.
• Opportunities for career advancement within our organisation.
• Generous annual leave entitlement and a range of employee benefits.

*How to Apply: *

If you are passionate about healthcare administration, thrive in a team-oriented environment, and are eager to learn and grow we would love to hear from you! Please submit your application, including a cover letter and CV, through our online portal by the specified closing date. Join us in making a difference within the West Midlands community and embark on an exciting journey as a Clinical Coordinator - Apprentice Administrator with us! We look forward to reviewing your application.

About Us

Join our dynamic and dedicated team in the heart of the West Midlands as a Clinical Coordinator - Apprentice Administrator! We are an innovative healthcare organisation, committed to delivering exceptional care and improving patient outcomes. Our team is at the forefront of the latest developments in medical technology and treatment methods. We foster an inclusive, supportive environment that encourages growth, learning, and collaboration. In this role, you will be a vital part of our administrative team, providing crucial support for our clinical operations. As an apprentice, you'll gain practical experience while furthering your education, making this an unparalleled opportunity to launch a rewarding career in healthcare administration.

• Assist with day-to-day administrative tasks, including managing correspondence, scheduling appointments, and maintaining accurate patient records.
• Coordinate clinic operations, ensuring smooth running of the clinical environment.
• Provide exceptional customer service to patients, visitors, and colleagues.
• Support the wider team in various administrative duties as required.
• Contribute to ongoing apprenticeship training and development, working towards a recognised qualification in Healthcare Administration.
• Adhere to strict confidentiality and data protection regulations at all times.
• Excellent communication skills, both written and verbal
• Strong organisational abilities with the ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• A genuine interest in healthcare administration and a willingness to learn
• Flexibility to work during peak clinical hours as required
• Eligibility for apprenticeship training programme
• Competitive salary and benefits package
• Structured apprenticeship training with ongoing support from experienced mentors
• Opportunities for professional development and career progression
• A dynamic, inclusive work environment that encourages collaboration and growth
• The chance to make a real difference in the lives of our patients If you're eager to kickstart your healthcare administration career with an innovative organisation dedicated to excellence and patient care we would love to hear from you! Apply today and join our team in making a positive impact on healthcare in the West Midlands.