Clinical Healthcare Support Worker, Band 3-General Outpatients | Job in Hounslow

*Job Title: Clinical Healthcare Support Worker (Band 3), General Outpatients *

London, United Kingdom We are seeking a dynamic and compassionate Clinical Healthcare Support Worker to join our dedicated team in the General Outpatients department of our organization. This is an excellent opportunity for those who wish to make a tangible difference in the lives of patients while furthering their career in healthcare.

*Key Responsibilities: *

• Provide high-quality support to qualified healthcare professionals and unqualified staff in the delivery of direct care to patients.
• Assist in maintaining a clean, safe, and therapeutic environment for all patients.
• Participate in the admission process, collecting necessary information from patients and their families, and preparing patients for examinations or procedures.
• Collaborate with healthcare professionals to monitor patient's vital signs, administer medication, and perform basic clinical procedures as directed.
• Assist in the development, implementation, and evaluation of care plans for individual patients.
• Maintain accurate records and reports related to patients' physical and emotional well-being.
• Participate in staff meetings and in-service training sessions to maintain up-to-date knowledge of patient care procedures and practices.
• Demonstrate a commitment to the principles of confidentiality, empathy, and respect towards all patients, their families, and colleagues.

*Qualifications: *

• A minimum of 2 years' experience in a healthcare setting, preferably within an outpatient department.
• Proven ability to work effectively as part of a team and independently when necessary.
• Excellent communication skills, both written and verbal.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• A basic understanding of clinical procedures and care practices.
• Willingness to undergo relevant training and development programs.
• Empathy, patience, and a genuine desire to improve patients' lives.

*Why Join Us? *

By choosing to join our organization, you will become part of an inclusive, supportive, and innovative community that values professional growth and personal well-being. We offer competitive salaries a generous benefits package, and numerous opportunities for career advancement. If you share our passion for delivering outstanding care and are ready to take the next step in your healthcare career we encourage you to apply today! To apply, please submit your CV and cover letter detailing your relevant experience and skills through our online application system. We look forward to reviewing your application and exploring the possibility of welcoming you to our team.

**The Organization is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Workplace Culture

Welcome to an inclusive and dynamic healthcare environment in the heart of London. As a Clinical Healthcare Support Worker, Band 3-General Outpatients, you will join a diverse and dedicated team, who all share a passion for delivering exceptional patient care. Our organisation is committed to fostering a collaborative and supportive work culture where every member of staff feels valued and empowered. We believe in open communication, continuous learning, and mutual respect. Your colleagues, from doctors and nurses to therapists and administrators, will be an essential part of your professional growth and personal development. We prioritize the well-being of our team members, understanding that a happy workforce leads to better patient care. Our organisation offers various employee benefits, including competitive salaries, flexible working hours, comprehensive training programs, and access to wellness resources such as counselling services and fitness facilities. In our General Outpatients department, you will find a busy and vibrant atmosphere where the focus is always on patient-centred care. We encourage innovation, adaptability, and flexibility in our staff, ensuring that we can provide the best possible service to our patients in an ever-changing healthcare landscape. We are an equal opportunity employer and welcome applications from individuals of all backgrounds. Our organisation values diversity and inclusivity and is committed to creating a workplace where everyone feels valued, respected, and able to thrive. Join us as a Clinical Healthcare Support Worker, Band 3-General Outpatients, and be part of a dynamic and supportive team that makes a real difference in the lives of our patients every day. We look forward to your application!

Required Skills

*Required Skills *

As a Clinical Healthcare Support Worker in our General Outpatients department, you will be an integral part of our multidisciplinary team dedicated to delivering high-quality patient care. The following skills and qualifications are essential for this role:

*Formal Qualification: *

Possess a relevant Level 2 or Level 3 Healthcare Support Worker qualification, such as the QCF Diploma in Health (Healthcare Support Services) or equivalent.

• *Experience:

Previous experience working in a healthcare setting is desirable with a focus on outpatient care. You should be familiar with a variety of clinical procedures and be able to work effectively within a busy healthcare environment.

• *Communication Skills:

Excellent verbal and written communication skills are essential. You will interact regularly with patients, their families, and other members of the healthcare team, so being able to convey information clearly and compassionately is crucial.

• *Patient Care:

Demonstrate a commitment to delivering high-quality patient care at all times. This includes understanding patient needs, respecting their dignity, and working collaboratively with the wider healthcare team to ensure their wellbeing.

• *Organizational Skills:

Strong organizational skills are required to manage your workload effectively and prioritize tasks appropriately in a fast-paced environment.

• *Adaptability:

The ability to adapt quickly to changes and unpredictable situations is essential. You should be able to work flexibly, often under pressure, and maintain a positive attitude at all times.

• *IT Literacy:

Proficiency in using electronic patient records systems is desirable, as you will need to document patient information accurately and efficiently.

• *Physical Stamina:

The role requires a good level of physical fitness due to the active nature of the work. You should be able to stand for extended periods, lift and move patients safely, and perform other physically demanding tasks as necessary.

• *Empathy and Compassion:

A genuine empathy towards patients and their families is vital. You will often encounter individuals who are anxious or distressed, so the ability to provide comfort and support is crucial.

• *Continuous Professional Development (CPD):

A commitment to ongoing professional development is expected. This includes attending training sessions, keeping up-to-date with best practices, and seeking opportunities to expand your knowledge and skills.

Applicant Profile

Dear Hiring Manager, I am writing to express my strong interest in the Clinical Healthcare Support Worker, Band 3 - General Outpatients position within your esteemed organization. With a robust background in healthcare and a steadfast commitment to providing exceptional patient care, I believe that I would make a valuable addition to your dynamic team. My core strengths lie in:

*Patient Care

• : I am deeply passionate about delivering high-quality care to patients, ensuring their comfort and safety at all times. My empathetic nature allows me to connect with patients effectively, providing them with the support they need during their healthcare journey.

• *Teamwork

• : I thrive in collaborative environments and understand the importance of effective communication in a healthcare setting. I am adept at working closely with other professionals to ensure seamless patient care.

• *Clinical Skills

• : I possess strong technical skills, including administering medications, taking vital signs, and performing basic clinical procedures. I am committed to maintaining my clinical knowledge through ongoing professional development.

• *Organizational Skills

• : In fast-paced environments, I excel at managing multiple tasks efficiently and prioritizing my workload effectively. This allows me to provide consistent, high-quality care to all patients.

• *Professionalism

• : I always strive to maintain the highest standards of professionalism in my interactions with colleagues, patients, and their families. I am respectful, compassionate, and committed to upholding the values of our profession at all times. I am confident that my blend of clinical skills, passion for patient care, and adaptable nature would make me an excellent fit for your General Outpatients team. I look forward to discussing my application with you further and exploring how I can contribute to the continued success of your organization. Thank you for considering my application. I am eagerly awaiting your response. Yours sincerely,

Day-to-Day Tasks

In this vital role as a Clinical Healthcare Support Worker within our General Outpatients department in London, you will be an integral part of our multidisciplinary team dedicated to delivering high-quality patient care. Your day-to-day tasks will include:

*Patient Care and Support: *

You will provide direct care and support to patients under the supervision of registered healthcare professionals. This may involve taking blood samples, administering medication, or assisting with routine clinical procedures.

• *Clinical Observations:

Regularly monitor and record patients' vital signs such as temperature, pulse rate, respiratory rate, blood pressure, and oxygen saturation levels.

• *Preparation for Clinical Procedures:

You will prepare equipment and rooms for clinical procedures, ensuring they are sterile and ready for use. This may involve setting up intravenous lines, preparing medications, or assisting with minor surgical procedures.

• *Documentation:

Accurately record all patient observations, treatments, and interventions in the patients' medical records, maintaining confidentiality at all times.

• *Communication:

Liaise effectively with healthcare professionals from various disciplines, as well as with patients and their families, providing updates on care plans and treatment progress.

• *Stock Management:

You will be responsible for managing the stock levels of clinical supplies, ensuring that they are readily available when needed.

• *Continuing Professional Development:

Actively participate in ongoing training and development opportunities to broaden your skills and keep up-to-date with current best practices in healthcare support work.

• *Adherence to Policies and Procedures:

At all times, you will adhere to our organisation's policies and procedures regarding patient care, health and safety, infection control, and data protection.

• *Contribution to a Positive Work Environment:

Collaborate with your colleagues to create a supportive, respectful, and inclusive work environment that values diversity and fosters continuous improvement in the quality of care we provide.

Organization Info

*Role Title: *

Clinical Healthcare Support Worker, Band 3 - General Outpatients

*Location: *

London, United Kingdom

*About Us *

We are a leading healthcare provider committed to delivering exceptional care and improving the health and wellbeing of our diverse community in London. Our team is dedicated to creating a supportive, inclusive, and dynamic work environment where everyone feels valued and empowered to make a difference.

*Department Overview *

The General Outpatients department plays a crucial role in our healthcare service. Our team works tirelessly to provide high-quality, patient-centered care to a wide range of patients with various health conditions. We strive for excellence in everything we do and are always looking for talented individuals who share our passion for patient care.

*Job Description *

As a Clinical Healthcare Support Worker in our General Outpatients department, you will be an integral part of our multidisciplinary team. You will provide essential clinical support to registered healthcare professionals, ensuring that patients receive the best possible care during their outpatient appointments. Your responsibilities may include:

• Assisting with patient observations, tests, and treatments under the supervision of qualified staff.
• Preparing equipment for procedures, ensuring it is functioning correctly.
• Maintaining accurate and up-to-date records of patient care.
• Communicating effectively with patients, their families, and healthcare professionals.
• Participating in departmental training programs to expand your knowledge and skills.
• Adhering to all relevant policies, procedures, and guidelines to ensure the safety and wellbeing of our patients.

*Requirements *

• Relevant vocational or academic qualifications in Healthcare Support Work.
• Proven experience working in a healthcare setting.
• Excellent communication skills, both verbal and written.
• Strong organizational skills with the ability to prioritize tasks effectively.
• A compassionate and empathetic approach towards patients.
• Ability to work flexible hours, including weekends and evenings when required.
• Willingness to undergo regular training and development opportunities to expand your skillset. We are an equal opportunity employer and welcome applications from all sections of the community. If you share our passion for providing exceptional patient care we would love to hear from you!

Advancement Opportunities

Advancement Opportunities As a Clinical Healthcare Support Worker in our General Outpatients department, you will have the opportunity to grow and develop both personally and professionally within our dynamic and supportive organization. We believe that every member of our team plays a crucial role in delivering high-quality healthcare services, and we strive to provide ample opportunities for advancement and career progression.

• Continuing Professional Development (CPD): We encourage all our staff to engage in CPD activities to enhance their knowledge, skills, and competencies. This may include attending conferences, workshops, or webinars, or pursuing additional qualifications relevant to your role.
• Career Progression: As you gain experience and demonstrate your commitment and abilities, there will be opportunities for career progression within the General Outpatients department. You may be considered for more senior roles, such as a Senior Healthcare Support Worker or Team Leader, which will allow you to take on additional responsibilities and develop your leadership skills.
• Specialist Training: Depending on your interests and the needs of our organization, you might have the chance to receive specialist training in areas such as wound care, mental health, or diabetic care. This can help you become more proficient in specific areas and could open up new opportunities within the department.
• Cross-Departmental Opportunities: Our organization offers a wide range of roles across various departments, so there may be opportunities for you to transfer to another area if you wish to broaden your experience or specialize in a particular field.
• Mentorship and Coaching: We provide mentoring and coaching programs to support our staff members in their career growth. You'll have the opportunity to work with experienced professionals who can offer guidance, advice, and support as you progress through your career.
• Professional Recognition: Our organization values the contributions of our staff and recognizes achievements through various means, such as awards, certificates, or public acknowledgment. This recognition not only boosts morale but also encourages continued professional development and excellence in patient care.
• Education Support: We understand that furthering your education can lead to greater opportunities within our organization. As a result we offer support for staff members who wish to pursue additional qualifications or degrees, such as higher apprenticeships, foundation degrees, or full degrees, through sponsorship or flexible working arrangements. By joining our team as a Clinical Healthcare Support Worker in the General Outpatients department, you'll have access to a wealth of opportunities for advancement and growth. We look forward to supporting your career journey with us and helping you reach your full potential.