Commercial Account Handler | Job in East Riding Of Yorkshire

We are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team in the Yorkshire and Humber region. The successful candidate will be responsible for managing a portfolio of commercial accounts, ensuring customer satisfaction, and driving sales growth within those accounts.

• Develop and maintain strong relationships with key commercial account customers by providing excellent service and understanding their specific needs.
• Collaborate with internal teams to ensure timely delivery of products and services, meeting or exceeding customer expectations.
• Identify opportunities for upselling and cross-selling within the portfolio of accounts, driving revenue growth for the organisation.
• Prepare accurate quotations, sales orders, and other related documentation as required by our customers.
• Maintain comprehensive, up-to-date records of customer interactions and account status in our CRM system.
• Monitor market trends and competitive activities to gain a deep understanding of the industry and customer needs, enabling informed decision-making.
• Contribute to the continuous improvement of our processes and systems to enhance efficiency and effectiveness.
• Proven experience in a commercial account handling role, preferably within the Yorkshire and Humber region.
• Strong understanding of the factors influencing customer satisfaction and loyalty.
• Excellent communication skills, both written and verbal with the ability to build rapport quickly.
• Proficiency in using CRM systems and Microsoft Office Suite.
• Demonstrated analytical and problem-solving abilities.
• Strong organisational and time management skills with the ability to prioritise tasks effectively.
• Results-driven mindset with a focus on achieving sales targets and driving revenue growth.
• Collaborative team player who is willing to go above and beyond to ensure customer satisfaction.
• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• A dynamic, supportive, and inclusive work environment.
• A chance to make a real impact on our customers' businesses and contribute to the success of the organisation.
• The opportunity to be part of a team that values innovation, collaboration, and continuous improvement. Join us in our mission to deliver exceptional service and drive growth for our commercial accounts. Apply today!

Organization Info

We are a dynamic and forward-thinking organization based in Yorkshire and the Humber region. With a strong focus on delivering exceptional commercial services we pride ourselves on our innovative approach to business solutions and our commitment to customer satisfaction. Our team is made up of dedicated professionals who work collaboratively to achieve shared goals and drive our company's success. As a Commercial Account Handler, you will play a crucial role in maintaining and growing our client relationships. You will be responsible for managing a portfolio of commercial accounts, ensuring that they receive high-quality service, and identifying opportunities for upselling and cross-selling our products or services. This role requires excellent communication skills, attention to detail, and the ability to work effectively both independently and as part of a team.

• Maintain and develop relationships with key commercial accounts.
• Understand each client's unique business needs and tailor our services accordingly.
• Handle day-to-day account administration, including billing, renewals, and service changes.
• Identify opportunities for upselling and cross-selling our products or services to existing clients.
• Work closely with the sales team to pursue new business opportunities within your client base.
• Provide exceptional customer service to all clients, ensuring they are satisfied with our offerings.
• Collaborate with internal teams to resolve any account-related issues efficiently and effectively.
• Contribute to the continuous improvement of our account management processes.
• Proven experience in a commercial account handling role.
• Excellent communication skills, both written and verbal.
• Strong organizational abilities and attention to detail.
• Ability to build and maintain strong relationships with clients.
• A proactive approach to problem-solving and the ability to work effectively in a fast-paced environment.
• Strong understanding of sales techniques and account management best practices.
• Proficiency in using Microsoft Office, CRM systems, and other relevant software.
• Degree or equivalent qualification in business, marketing, or a related field is desirable but not essential. By joining our team, you will have the opportunity to grow professionally, work with a fantastic team, and make a real impact on our clients' businesses. If you are a motivated, proactive individual who thrives in a dynamic environment we would love to hear from you.

Rewards

***Rewards *

• Join our dynamic and forward-thinking organisation as a Commercial Account Handler in Yorkshire and the Humber and unlock a world of exciting benefits designed to enrich your personal and professional life.

Competitive Salary*

• : We offer a competitive salary package that reflects your skills, experience, and the value you bring to our team.

Bonus Structure*

• : Achieve company targets and reap the rewards with our attractive performance-based bonus structure.

Pension Scheme*

• : Secure your future with our generous pension scheme where we contribute alongside you towards your retirement fund.

Flexible Working Hours*

• : Balance your work and personal life effectively with flexible working hours that suit your lifestyle.

Healthcare Benefits*

• : Take care of your well-being with comprehensive healthcare benefits, including dental and optical cover.

Training & Development*

• : Embark on a journey of continuous learning and growth with our extensive training and development programs tailored to help you excel in your role.

Career Progression Opportunities*

• : Advance your career within our organisation by seizing the numerous opportunities for growth and progression that we offer.

Social Events*

• : Connect with your colleagues and build lasting relationships outside of work through a calendar filled with fun and engaging social events.

Employee Assistance Programme (EAP)*

• : Access professional support whenever you need it, 24/7, through our Employee Assistance Programme.

Wellness Initiatives*

• : Stay active, healthy, and happy with our wellness initiatives, such as gym membership discounts and wellness days off.

Employee Referral Scheme*

• : Earn extra rewards by referring outstanding candidates to join our team through our employee referral scheme. By joining us as a Commercial Account Handler in Yorkshire and the Humber, you'll not only be part of an innovative and successful organisation but also enjoy a host of rewards designed to help you thrive both personally and professionally. We look forward to your application!