Customer Sales Assistant - Immediate Start | Job in Cardiff

*Summary/Opportunity *

Join our dynamic and customer-centric team as a Customer Sales Assistant in Wales, starting immediately! This is an exciting opportunity for a motivated individual to grow professionally while delivering exceptional service to our diverse clientele. In this role, you will be responsible for:

• Providing excellent customer service, both in-store and over the phone.
• Assisting customers with product selection and ensuring their needs are met effectively.
• Maintaining a clean and organized sales floor, enhancing the overall shopping experience.
• Processing transactions accurately and efficiently, promoting a smooth checkout process for our valued customers.
• Collaborating with your team to meet sales targets and contribute to the success of the organization.
• Continuously learning about our products and services to provide knowledgeable advice to customers. To succeed in this role, you should have:
• Excellent communication skills and the ability to build strong relationships with customers.
• A positive attitude and a commitment to delivering exceptional customer service.
• Strong organizational skills and the ability to work effectively in a fast-paced environment.
• Flexibility to work a variety of shifts, including weekends and holidays as needed.
• A passion for learning about our products and services with a focus on providing accurate information to customers.
• Previous experience in retail sales or customer service is preferred but not required, as we value the right attitude above all else. By joining our team, you will have the opportunity to:
• Work for an innovative organization that values its employees and encourages professional development.
• Contribute to a positive and supportive work environment where collaboration and teamwork are key.
• Receive competitive compensation, including opportunities for performance-based bonuses.
• Grow your skills and experience in retail sales and customer service, setting you up for future career advancement.
• Be part of an inclusive and diverse team that values each individual's unique contributions. If you are a motivated individual with a passion for customer service we encourage you to apply for this exciting opportunity today! We look forward to hearing from you.

Purpose of Role

In this dynamic and challenging role as a Customer Sales Assistant with our organization, you will play a vital part in delivering exceptional customer service experiences to our clients while contributing significantly to achieving sales targets and driving revenue growth. Key Responsibilities:

• Provide outstanding customer service by greeting customers warmly, answering their questions promptly and professionally, and addressing any concerns they may have.
• Actively engage with customers to understand their needs and offer suitable products or services that meet those requirements, while upselling when appropriate.
• Maintain a thorough understanding of our products and services, as well as the latest promotions and offers in order to effectively advise customers accordingly.
• Process sales transactions accurately and efficiently, ensuring all necessary documentation is completed and filed correctly.
• Collaborate closely with other team members to ensure smooth day-to-day operations and consistent service delivery across our organization.
• Contribute ideas for improving the customer experience or streamlining sales processes, fostering a culture of innovation within the team.
• Demonstrate flexibility in adapting to changing work schedules as needed, including weekends and holidays, to ensure optimal coverage during peak retail periods.
• Maintain a clean and organized workspace to promote a professional environment for both customers and colleagues alike. As a Customer Sales Assistant, you will have the opportunity to develop valuable skills in sales, customer service, and teamwork while contributing to the overall success of our organization. We offer a supportive work environment with ample opportunities for growth and development, making this role an excellent choice for those seeking a dynamic and rewarding career path. If you are passionate about delivering exceptional customer experiences, have a strong desire to excel in sales, and thrive in a fast-paced and collaborative setting we encourage you to apply for the Customer Sales Assistant position today!

Skills Required

In this dynamic and customer-centric role as a Customer Sales Assistant with our team, you will play a pivotal part in delivering exceptional service to our clients. Below are the key skills and qualifications required for this immediate start position:

*Exceptional Communication Skills

• : You will be the first point of contact for many customers, so it is essential that you can communicate effectively and professionally with a wide range of people. Excellent listening, speaking, and writing abilities are crucial to ensure both parties understand each other clearly.

• *Strong Sales Acumen

• : A successful Customer Sales Assistant has a solid understanding of sales techniques and strategies, enabling them to guide customers towards the products or services that best meet their needs.

• *Customer Service Orientation

• : Demonstrating empathy and patience are essential in this role as you will be expected to handle customer queries, complaints, and feedback effectively and efficiently. You should be able to work collaboratively with colleagues from various departments to ensure customer satisfaction.

• *Problem-Solving Skills

• : In the event of any issues arising during the sales process, you must be able to think on your feet, analyze situations, and come up with creative solutions to ensure a positive outcome for both parties.

• *Adaptability

• : The retail industry is constantly evolving, and it's essential that you are able to adapt quickly to new products, systems, or processes as they are introduced. Flexibility in your approach will help you excel in this role.

• *Organizational Skills

• : Efficient time management and strong organizational skills are necessary for juggling multiple tasks and ensuring all work is completed accurately and on schedule.

• *Computer Literacy

• : You should be proficient in using various software applications, including Microsoft Office Suite (Word, Excel, PowerPoint) as well as any proprietary systems that our organization may use.

• *Team Player

• : Collaboration is vital for success within our team. A positive attitude and willingness to work cooperatively with colleagues will help create a harmonious working environment and contribute to the overall growth of the organization.

• *Availability

• : This role requires flexibility in scheduling, as you may be expected to work during peak hours, weekends, or holidays to accommodate our customers' needs.

• *Professional Appearance and Demeanor

• : Representing our organization is essential, so a well-groomed appearance and friendly, approachable demeanor are necessary for maintaining a positive image among our clients and colleagues alike.

Applicant Profile

Dear Hiring Manager, I am writing to express my interest in the Customer Sales Assistant position at your organization, advertised for an immediate start. As a highly motivated and customer-focused professional with extensive experience in sales and customer service, I believe that I would be a valuable addition to your team.

*Experience *

In my previous roles as a Customer Sales Assistant, I have honed my skills in handling customer queries, resolving complaints, and closing sales effectively. My ability to build rapport quickly with customers has consistently resulted in increased sales and repeat business. I am adept at using various sales techniques, including upselling and cross-selling, to maximize revenue and customer satisfaction.

*Skills *

I possess excellent communication skills, both written and verbal, which enable me to effectively engage with customers and colleagues alike. My strong attention to detail ensures that I deliver accurate and timely responses to queries, while my problem-solving abilities allow me to resolve issues efficiently and professionally. I am also proficient in using various sales software and CRM systems, ensuring that I can manage my workload effectively and maintain a high level of organization.

*Personal Qualities *

I am a team player who thrives in a fast-paced and dynamic environment. My positive attitude and adaptability make me an asset to any team, as I am always eager to learn new skills and take on new challenges. I am also highly self-motivated with a strong work ethic that ensures I consistently meet and exceed expectations.

*Availability *

I am available for an immediate start and can work flexible hours to accommodate your business needs. I am confident that my skills, experience, and personal qualities make me an ideal candidate for the Customer Sales Assistant position at your organization. Thank you for considering my application. I look forward to the opportunity to further discuss how my background and abilities would be a great fit for your team. Sincerely,

Job Role

In this dynamic role as a Customer Sales Assistant, you will join our dedicated team in delivering exceptional service to our valued customers in Wales. This is an exciting opportunity for a passionate and ambitious individual seeking to grow their career within retail sales.

• Provide outstanding customer service by greeting customers warmly, addressing any queries they may have, and ensuring a positive shopping experience.
• Maintain a clean, well-stocked, and visually appealing sales floor that reflects our commitment to quality and professionalism.
• Assist in the processing of sales transactions using our point of sale system, ensuring accuracy at all times.
• Receive and handle merchandise shipments, verify deliveries, and report discrepancies promptly.
• Collaborate with your colleagues to achieve team sales targets while maintaining a positive work environment.
• Contribute ideas for product promotions, store events, and customer engagement strategies to enhance our brand's appeal in the local market.
• Stay informed about industry trends, new products, and competitor activity to provide customers with up-to-date advice and recommendations.
• Participate in training sessions to continually develop your skills and knowledge in sales, customer service, and product expertise.
• Maintain confidentiality regarding company information and adhere to all organizational policies and procedures.
• Proven experience within a retail sales environment, ideally with a focus on customer service.
• Strong interpersonal skills and the ability to build rapport with customers quickly and effectively.
• Excellent communication skills, both written and verbal with a keen attention to detail.
• Flexibility to work during peak shopping periods and ability to adapt to changing priorities as needed.
• A proactive approach to problem-solving and the capacity to work well within a team environment.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in using point of sale systems is desirable, but training will be provided if necessary. If you are an enthusiastic individual who enjoys working in a fast-paced and collaborative environment we encourage you to apply for this rewarding Customer Sales Assistant position with us. Join our team today and kickstart your career within the retail industry!

Employee Perks

Joining our dynamic team as a Customer Sales Assistant comes with a host of exciting perks designed to support your professional growth and personal wellbeing. Here's a snapshot:

*Competitive Salary

• : We offer a competitive salary package that reflects your skills, experience, and the value you bring to our organisation.

• *Comprehensive Training Program

• : Kickstart your journey with us through our comprehensive onboarding program, designed to equip you with the necessary skills to excel in your role. Ongoing training opportunities will be provided to help you grow and develop within the company.

• *Flexible Working Hours

• : Balance is key to a happy life. We offer flexible working hours, allowing you to maintain a healthy work-life balance.

• *Employee Benefits Package

• : Our benefits package includes pension contributions, life insurance, and access to an Employee Assistance Program (EAP), ensuring your wellbeing is taken care of.

• *Discounts and Rewards

• : Enjoy exclusive discounts on our products and services, as well as benefits from our partner businesses.

• *Career Progression Opportunities

• : We believe in promoting from within. As part of our team, you'll have the opportunity to progress your career with support from management every step of the way.

• *Social Events and Team Building Activities

• : Building strong relationships is essential to our success. Regular social events and team-building activities create a fun and engaging work environment that fosters camaraderie and collaboration.

• *Work in a Welcoming Environment

• : Join a diverse, inclusive, and welcoming team. We celebrate each other's unique backgrounds and strive for an environment where everyone feels valued and supported. By choosing to join our team as a Customer Sales Assistant, you're not just joining a company - you're becoming part of a community that values your contributions, supports your growth, and helps you thrive in both your personal and professional life. We look forward to welcoming you soon!

Company Background

Welcome to an exciting opportunity within our dynamic and growing organization based in Wales. Established with a vision to deliver exceptional customer experiences we pride ourselves on fostering a vibrant work environment that encourages innovation, collaboration, and personal growth. Our team is dedicated to providing top-tier products and services, ensuring our customers' needs are met efficiently and effectively. As part of our continued expansion we are seeking a talented and motivated Customer Sales Assistant to join our team on an immediate start basis. This role offers an exceptional opportunity to develop your sales skills while contributing to the success of our organization. With a strong commitment to customer satisfaction we prioritize the development of long-lasting relationships with our clients. Our customers are at the heart of everything we do, and we believe that by offering unparalleled service we can create a loyal customer base that grows alongside us. By joining our team, you'll have the chance to work alongside experienced professionals who are passionate about their roles, as well as gain valuable insights into various aspects of sales, customer service, and business development. We offer competitive compensation, comprehensive training programs, and opportunities for career advancement within our organization. If you're a driven individual with excellent communication skills a passion for exceeding customer expectations, and an eagerness to learn and grow we invite you to apply for the Customer Sales Assistant position today. Together we can create lasting connections, drive our business forward, and achieve remarkable success!