Customer Sales Assistant - Immediate Start | Job in Wandsworth

We are seeking a dynamic and customer-focused individual to join our team as a Customer Sales Assistant in London. This is an exciting opportunity for someone who thrives in a fast-paced sales environment and enjoys interacting with people.

*Responsibilities: *

• Greet customers warmly, creating a positive and welcoming environment.
• Provide product information and demonstrate products to customers effectively, ensuring they make informed decisions.
• Handle sales transactions accurately, ensuring all necessary documentation is completed correctly.
• Maintain a high level of product knowledge and stay updated on new products and promotions.
• Assist in the organization and maintenance of the sales floor to ensure it is always presentable and clean.
• Collaborate with team members to achieve daily, weekly, and monthly sales targets.
• Provide excellent customer service, resolving any issues or concerns promptly and professionally.
• Contribute ideas for improving the sales process and customer experience.

*Requirements: *

• Proven experience in a customer-facing role, preferably in retail sales.
• Excellent communication skills, both written and verbal.
• Strong product knowledge and ability to learn quickly.
• Aptitude for working in a fast-paced environment and handling multiple tasks simultaneously.
• Ability to work flexible hours, including weekends and holidays when necessary.
• Strong problem-solving skills and a customer-centric approach.
• Positive attitude, strong work ethic, and team player mentality.
• Eligibility to work in the UK. We offer a competitive salary, employee benefits, and opportunities for career progression within our organisation. If you are passionate about sales, dedicated to customer service, and ready to grow with us we would love to hear from you! To apply, please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role. We review applications on a rolling basis, so don't wait - start your journey with us today!

Company Overview

*Company Overview *

Join our dynamic and fast-growing organisation based in the heart of London where we are dedicated to providing exceptional customer experiences across a wide range of products and services. Our team is passionate about delivering top-notch service, fostering a culture of collaboration, learning, and growth for all our employees. In this exciting role as a Customer Sales Assistant, you will have the opportunity to be part of an energetic sales floor, interacting with customers face-to-face, phone calls, and emails, to understand their needs and guide them towards the best solutions we offer. This position is ideal for someone who thrives in a customer-facing role, enjoys problem-solving, and values building long-lasting relationships with people from diverse backgrounds. Key Responsibilities:

• Provide outstanding customer service to maintain high levels of customer satisfaction and loyalty.
• Consistently achieve sales targets through effective communication and persuasive selling techniques.
• Maintain accurate records and reports related to customer interactions, sales, and product inventory.
• Collaborate with the team to ensure smooth day-to-day operations.
• Continuously educate yourself on our product range, features, benefits, and promotions to provide accurate information to customers.
• Offer suggestions for process improvements that enhance customer service and sales efficiency.
• Actively participate in ongoing training programs to expand your knowledge and skills.
• Assist in organizing promotional events and marketing campaigns when needed. To be successful in this role, you should have:
• Proven experience as a Sales Associate or Customer Service Representative within a retail environment.
• Strong communication and interpersonal skills with the ability to effectively engage customers and build rapport.
• Excellent sales and negotiation abilities with a customer-centric approach.
• High level of computer literacy, including proficiency in MS Office Suite.
• Ability to work flexible hours according to our opening times.
• Strong problem-solving skills with the ability to think on your feet.
• Positive attitude and adaptability to rapidly changing priorities.
• Demonstrated ability to maintain a high level of professionalism under pressure.
• A genuine passion for delivering excellent customer service and contributing to a team-oriented environment.
• Eligibility to work in the United Kingdom without sponsorship. Our organisation offers competitive salary packages, opportunities for career advancement, and a supportive working environment where your ideas are valued and encouraged. If you are excited about joining our team and taking on this new challenge we look forward to hearing from you!

*Application Process: *

To apply, please submit your cover letter, resume, and any additional relevant documents through the provided online portal. Please note that due to the high volume of applications, only shortlisted candidates will be contacted for an interview. We aim to review applications on a rolling basis, so we encourage you to submit yours as soon as possible to maximize your chances of being considered.

Career Opportunities

Join our dynamic and forward-thinking team in London as a Customer Sales Assistant! We are an innovative and customer-centric organisation that values exceptional service, continuous learning, and mutual growth.

*Role Overview: *

As a Customer Sales Assistant, you will be the face of our company, providing outstanding customer service to our diverse clientele. Your role is integral in ensuring seamless sales transactions, fostering strong relationships with customers, and promoting our products and services effectively.

*Key Responsibilities: *

• Deliver exceptional customer service to maintain high levels of customer satisfaction.
• Handle cash and card transactions accurately, securely, and efficiently.
• Build and maintain effective working relationships with clients and colleagues.
• Maintain an in-depth understanding of our products and services to facilitate informed sales conversations.
• Resolve customer queries or complaints in a professional, courteous, and prompt manner.
• Collaborate with the wider team to contribute ideas for continuous improvement.
• Adhere strictly to company policies and procedures at all times.

*Skills & Qualifications: *

• Excellent verbal and written communication skills.
• Strong numerical skills, including proficiency in cash handling and card transactions.
• Ability to work effectively under pressure and adapt to a fast-paced environment.
• Demonstrated customer service experience within a sales or retail setting.
• A positive, proactive approach to problem-solving.
• Flexibility to work during peak business hours, including weekends.

*What We Offer: *

• Competitive salary and benefits package.
• Comprehensive training programme for ongoing personal development.
• A supportive and inclusive team environment that encourages creativity and innovation.
• Opportunities for career progression within our growing organisation.
• Exclusive discounts on our products and services for you and your family.
• The chance to make a genuine impact in the lives of our customers every day. If you're passionate about customer service, sales, and ready to join an exciting and expanding company we'd love to hear from you! Apply today and take your career to new heights with us!