Flexi Bank Support Worker | Job in Northumberland

Flexi Bank Support Worker We are seeking a dynamic and compassionate individual to join our team as a Flexi Bank Support Worker. In this role, you will provide flexible, on-call coverage for various shifts across our services, ensuring the delivery of high-quality care and support to service users in need.

• *Care Delivery

• : Provide outstanding care and support to service users, demonstrating empathy, respect, and understanding at all times.

• *Flexibility

• : Work flexibly across various shifts, contributing to the smooth running of our services when required.

• *Collaboration

• : Collaborate effectively with our team, sharing knowledge and best practices to maintain a high standard of care for all service users.

• *Record Keeping

• : Accurately document care provided, ensuring that all necessary records are maintained in accordance with relevant policies and procedures.

• *Continuous Learning

• : Actively participate in ongoing training and development opportunities to enhance your skills and knowledge.

• Relevant qualification in Health and Social Care (e.g., NVQ Level 3 or equivalent).

• Proven experience working within a Health and Social Care setting.

• Strong communication skills with the ability to build positive relationships with service users, their families, and colleagues.

• A flexible and adaptable approach, willing to work various shifts as required.

• A commitment to upholding the values of dignity, respect, and independence for all service users.

• A valid DBS check or willingness to undergo one.

• *Competitive Pay

• : Competitive rates of pay for flexible work.

• *Continuous Learning

• : Regular training and development opportunities.

• *Flexible Working

• : Flexible working hours that suit your availability.

• *Supportive Environment

• : A supportive, inclusive, and welcoming team environment.

• *Make a Difference

• : The opportunity to make a real difference in the lives of service users. If you share our values and are passionate about making a positive impact on people's lives we would love to hear from you. Please apply with your updated CV and a cover letter detailing why you believe you would be an excellent addition to our team.

Overview

Welcome to an exciting opportunity with our esteemed organization! We are currently seeking a dedicated and compassionate Flexi Bank Support Worker to join our dynamic team in the North East region. The Flexi Bank Support Worker role is a vital part of our mission to provide exceptional care and support services to individuals who need it most. In this role, you will work flexibly across various locations within the North East, providing critical support to service users in their homes, ensuring they maintain their quality of life with dignity and independence. Your primary responsibilities as a Flexi Bank Support Worker will include:

• Delivering high-quality care and support services to our service users, tailoring your approach to meet their unique needs and preferences.
• Building positive relationships with service users, promoting their independence, and supporting them in daily living activities such as personal care, meal preparation, medication administration, and social interaction.
• Collaborating effectively with the wider healthcare team to ensure consistent, coordinated care for our service users.
• Adhering strictly to all relevant policies, procedures, and regulations governing the delivery of care services.
• Maintaining accurate records and reports related to your interactions with service users, ensuring they are up-to-date and detailed.
• Actively participating in staff meetings and training sessions to stay informed about best practices, updates in care provision, and new initiatives within our organization.
• Demonstrating a commitment to the values of our organization, including compassion, respect, and integrity, at all times. To be successful as a Flexi Bank Support Worker, you should have:
• A genuine passion for caring for others and supporting individuals to live independently.
• Excellent communication skills with the ability to build rapport quickly and effectively.
• A flexible, adaptable approach to work, as you may be required to work across various locations within the North East region.
• Strong organizational skills with the ability to manage your time efficiently and prioritize tasks accordingly.
• Relevant qualifications in Health and Social Care (e.g., NVQ Level 2 or 3 in Health and Social Care).
• A valid DBS check or willingness to obtain one.
• A full UK driving license and access to a vehicle, as travel between service user locations may be required.
• A commitment to maintaining the highest standards of care and upholding our organizational values at all times. By joining our team as a Flexi Bank Support Worker, you will have the opportunity to make a genuine difference in the lives of those we support while working within a supportive, inclusive environment. We offer competitive rates of pay, comprehensive training and development opportunities, and the chance to be part of an organization that truly values its staff. If you are ready for a rewarding role that combines flexibility, independence, and genuine impact on people's lives we would love to hear from you! Apply today and take your first step towards a fulfilling career with us.

Qualifications and Skills

*Qualifications and Skills - Flexi Bank Support Worker *

In this role as a Flexi Bank Support Worker with our organization, you will be an integral part of providing essential support services to individuals with complex needs in the North East region. To succeed in this challenging yet rewarding position, the following qualifications and skills are required:

*Relevant Qualification

• : A minimum of a Level 2 Diploma in Health and Social Care (Adults) or equivalent is essential. Further qualifications such as a Level 3 Diploma in Health and Social Care (Adults) will be highly advantageous.

• *Experience

• : Proven experience working within the social care sector, preferably as a Support Worker or similar role, is crucial. Experience with supporting individuals with learning disabilities, mental health issues, or other complex needs is desirable.

• *Flexibility

• : As a Flexi Bank worker, you must be able to work flexibly according to the changing needs of our service users and the organization. This may include working unsociable hours, weekends, and bank holidays.

• *Empathy and Compassion

• : A genuine passion for supporting vulnerable individuals is essential. You should have excellent interpersonal skills and be able to build strong, supportive relationships with service users.

• *Communication Skills

• : Excellent verbal and written communication skills are vital. You will need to liaise effectively with service users, their families, and other healthcare professionals.

• *Physical Stamina

• : The role requires physical strength and stamina as you may be required to assist with personal care tasks, moving and handling, and other manual tasks.

• *Problem-Solving Skills

• : You should be able to think critically and make decisions in stressful situations, always prioritizing the safety and wellbeing of our service users.

• *Continuing Professional Development (CPD)

• : A commitment to ongoing learning and development is expected. This may include attending training courses, workshops, and conferences relevant to the role.

• *References

• : You will be required to provide references from previous employers verifying your suitability for this role.

• *DBS Check

• : As a role working with vulnerable adults, you will be subject to an Enhanced DBS check. By joining our team as a Flexi Bank Support Worker, you will make a real difference in the lives of those we support while developing your professional skills and career prospects within the social care sector. We look forward to receiving your application.

Candidate Expectations

Thank you for considering a position as a Flexi Bank Support Worker within our organization. This role offers flexible working hours and the opportunity to make a significant impact in the lives of those we serve. Below, you will find an outline of what we expect from our candidates and what you can anticipate from us during the recruitment process.

• Providing person-centered care and support to service users
• Assisting with daily living tasks such as personal care, meal preparation, and medication administration
• Collaborating with a multidisciplinary team to ensure quality care delivery
• Demonstrating empathy, respect, and professionalism in all interactions
• Adhering to our organization's policies and procedures at all times
• A genuine desire to make a difference in people's lives
• Experience working within a social care or health setting (preferred but not essential)
• Excellent communication skills, both verbal and written
• The ability to work flexibly, including evenings, weekends, and bank holidays
• A commitment to ongoing professional development and learning
• Application Submission: Complete the online application form, including a covering letter outlining your relevant experience and why you are interested in this role.
• Initial Screening: Our HR team will review your application and conduct an initial phone interview to discuss your suitability for the position.
• Assessment Center: Successful candidates will be invited to attend an assessment center where you'll participate in a series of exercises designed to test your skills and competencies.
• Interview: Following the assessment center, shortlisted candidates will be invited to attend an interview with the hiring manager and potential team members.
• References & DBS Checks: If you are offered the role we will contact your referees and carry out a Disclosure and Barring Service (DBS) check.
• Offer and Onboarding: Once all checks have been completed successfully we'll make you an offer of employment and guide you through our onboarding process to help you prepare for your first day. We value diversity and are committed to creating an inclusive environment for all our employees. We welcome applications from individuals with diverse backgrounds, skills, and experiences. If you have any accessibility requirements or adjustments needed during the recruitment process, please let us know so we can make appropriate arrangements. We look forward to reviewing your application and learning more about what makes you a great fit for our team!

Day-to-Day Tasks

In the role of a Flexi Bank Support Worker with our team, you will be an integral part of delivering high-quality care and support to individuals in the North East region. This position requires flexibility as you may be scheduled for shifts on weekdays, weekends, or during evenings, ensuring we always have the necessary staff to meet the needs of those we serve.

• Provide personal care, assistance with daily living tasks such as bathing, dressing, and grooming to clients in a respectful and dignified manner
• Support clients with mobility issues by assisting with transfers, ambulation, and use of mobility aids
• Engage clients in social activities and hobbies to promote their physical, mental, and emotional wellbeing
• Maintain accurate records regarding client care, including daily notes, incident reports, and service plans
• Administer medications as directed by healthcare professionals, ensuring accuracy and safety at all times
• Assist with healthcare tasks such as wound care, catheterization, and PEG feeds
• Monitor clients for changes in their health status and report any concerns to the appropriate healthcare professional
• Implement and maintain a safe environment for clients, including preventing falls and other accidents
• Work collaboratively with the care team, sharing information about client needs and progress to ensure consistent and effective care
• Participate in team meetings and training sessions to enhance knowledge and skills related to client care
• Assist with the orientation and mentoring of new staff members as needed
• Contribute ideas for improving care practices and processes within the organisation
• Seek opportunities for professional development, including attending training sessions and workshops relevant to your role
• Maintain up-to-date knowledge of best practices in client care through ongoing learning and research
• Actively participate in performance appraisals and goal setting to identify areas for growth and improvement
• Demonstrate a commitment to the core values and mission of our organisation, including respect, dignity, empathy, and compassion.

Company Background

Founded on the principles of compassion, empathy, and a commitment to excellence, our organization has been serving communities in the North East region for over two decades. As a leading provider of care and support services we strive to make a positive impact on the lives of those who need us most. Our team consists of dedicated professionals who share our vision of creating an inclusive environment where everyone can thrive. In alignment with our mission we are expanding our services to offer flexible banking support to our clients. This role is crucial in ensuring that our clients have access to their funds securely and efficiently, enhancing their overall experience with our organization. We believe that every individual deserves dignity, respect, and the opportunity to live independently, and this role plays a significant part in achieving that goal. Our organisation operates with integrity, transparency, and a strong focus on continuous learning and improvement. We value diversity and inclusion, fostering an environment where everyone feels valued and empowered to contribute their unique skills and perspectives. If you share our values and are passionate about making a difference in the lives of others we would love to hear from you. Join us as a Flexi Bank Support Worker and be part of our journey towards creating a brighter future for all.