Gas Service and Repair Engineer | Job in East Sussex

*Position Overview: Gas Service and Repair Engineer *

In this dynamic role as a Gas Service and Repair Engineer with our organisation, you will be responsible for maintaining, repairing, and installing gas appliances and systems in residential and commercial properties. This position requires a blend of technical expertise, customer service skills, and problem-solving abilities to ensure the safe and efficient operation of our clients' gas systems.

*Key Responsibilities: *

• Perform routine maintenance, repairs, and installation of gas appliances and systems in compliance with industry standards and safety regulations.
• Diagnose and troubleshoot faulty gas appliances and systems, and provide effective solutions to ensure their optimal performance.
• Conduct thorough inspections prior to servicing or repairing equipment to identify potential issues and prevent future breakdowns.
• Provide excellent customer service by maintaining open communication with clients, explaining technical issues in a clear and concise manner, and ensuring their satisfaction with the service provided.
• Keep accurate records of work performed, parts used, and any identified issues for future reference and quality assurance purposes.
• Collaborate with our team to ensure efficient scheduling, effective communication, and timely resolution of service requests.
• Continuously develop and maintain product knowledge by participating in training sessions, reading industry literature, and staying updated on new technologies and regulations.
• Adhere to all company policies and procedures, as well as local, state, and federal safety guidelines to ensure a safe working environment for both our team and clients.

*Qualifications: *

• Proven experience in gas service, repair, and installation within the residential or commercial sector.
• Valid Gas Fitter's license in the relevant jurisdiction.
• Strong knowledge of industry standards, safety regulations, and best practices.
• Excellent troubleshooting and diagnostic skills.
• Proficiency in using various tools, appliances, and equipment related to gas service and repair.
• Exceptional customer service skills and the ability to communicate effectively with clients from diverse backgrounds.
• Strong problem-solving abilities and a willingness to learn new techniques and technologies.
• Ability to work independently and manage time effectively to meet deadlines.
• A valid driver's license and reliable transportation.
• Physical ability to perform the manual labor required for this position, including bending, lifting, standing for extended periods, and working in confined spaces. Join our team as a Gas Service and Repair Engineer, and contribute to ensuring the safety and efficiency of gas systems across the South East region. Help us make a difference in our clients' lives by providing top-notch service and expert solutions. We look forward to your application!

Qualifications and Skills

• Proven experience as a Gas Service & Repair Engineer or similar role in the HVAC industry with a minimum of 5 years' experience.
• Certification as a Gas Safe Registered Engineer (or equivalent).
• A Level 3 qualification in Electrical and/or Mechanical Engineering, such as an Apprenticeship or City & Guilds certification.
• Valid driver's license due to the mobile nature of the role.
• Advanced technical knowledge of gas appliances, boilers, water heaters, and associated systems.
• Proficiency in using diagnostic equipment for fault finding.
• Knowledge of Building Regulations and industry standards relating to gas safety.
• Excellent customer service skills with the ability to explain complex technical issues to clients.
• Strong organizational and time management abilities to handle multiple service requests efficiently.
• Flexibility to work outside standard hours, as required by client needs.
• Able to follow health and safety regulations, ensuring a safe working environment for both self and clients.
• Good communication skills, both written and verbal with the ability to liaise effectively with clients and our team.
• Continuous professional development, staying up-to-date with industry changes and innovations.

Applicant Profile

Dear Hiring Manager,

• Proficient in diagnosing, repairing, and servicing a wide range of gas appliances and systems.
• Expertise in health and safety regulations relevant to gas work, ensuring compliance at all times.
• Strong knowledge of gas system design, installation, and maintenance.
• Familiarity with various types of gas meters and regulator systems.
• Excellent problem-solving abilities and attention to detail.
• Inspecting and maintaining gas appliances to ensure their safe and efficient operation.
• Diagnosing and resolving complex problems related to gas systems and appliances.
• Installing new gas appliances according to manufacturer instructions and local regulations.
• Liaising with clients to provide updates on service status and offer advice on energy efficiency and safety matters.
• Exceptional customer service skills, ensuring that each client interaction is professional and positive.
• Strong communication abilities, both written and verbal, to effectively communicate with colleagues, clients, and relevant authorities.
• High level of adaptability and flexibility to accommodate changing priorities and schedules.
• Proactive approach to problem-solving, always seeking the most efficient and effective solutions. I am excited about the opportunity to bring my unique blend of technical expertise, professional experience, and soft skills to your team as a Gas Service and Repair Engineer. I am confident that I can contribute to the continued success and growth of your organization. Thank you for considering my application. I look forward to the possibility of discussing this exciting opportunity further. Please do not hesitate to contact me if you require any additional information. Sincerely,

Role Insights

In this dynamic role as a Gas Service and Repair Engineer within our organization, you will be an essential member of our technical support team, responsible for ensuring the safety, efficiency, and reliability of our customers' gas appliances.

• *Installation, Maintenance, and Repair

• : Perform a variety of tasks related to the installation, maintenance, and repair of gas appliances, including boilers, water heaters, stoves, and central heating systems.

• *Safety Compliance

• : Adhere strictly to safety regulations and industry standards when working with gas appliances. Conduct regular safety checks and ensure all repairs are carried out in compliance with relevant laws and guidelines.

• *Customer Service

• : Maintain excellent customer service, providing clear explanations of the work being undertaken, identifying potential issues, and offering solutions.

• *Record Keeping

• : Accurately document all works carried out, including any repairs made, safety checks conducted, and parts used. This information will be crucial for future maintenance scheduling and improving our services.

• *Continuous Learning

• : Stay updated with the latest technological advancements in gas appliances and related equipment to ensure you provide our customers with the best possible service.

• *Technical Knowledge

• : A strong understanding of gas systems, safety regulations, and industry best practices is essential. Relevant qualifications such as Gas Safe registration or equivalent are required.

• *Problem-Solving Ability

• : The ability to diagnose problems effectively and implement appropriate solutions in a timely manner is crucial.

• *Excellent Communication Skills

• : You will need to communicate effectively with both our team members and customers, ensuring all parties are kept informed about the progress of work and any issues that arise.

• *Organizational Skills

• : Strong organizational skills are necessary to manage your workload efficiently, prioritize tasks appropriately, and meet deadlines.

• *Physical Fitness

• : As this role involves manual handling, physical fitness is essential. You will need to be able to lift, carry, and move appliances safely and with minimal strain. As a Gas Service and Repair Engineer, you will have the opportunity to make a real difference in our customers' lives by ensuring their gas appliances are safe, efficient, and reliable. If you are passionate about technical problem-solving, enjoy working with people, and have a strong commitment to safety we would love to hear from you. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Job Routine

In the role of a Gas Service and Repair Engineer with our organization, your typical day will involve a mix of fieldwork and office tasks aimed at ensuring the safe and efficient operation of gas appliances for our clients.

• Review the daily schedule, prioritizing emergency calls or high-priority maintenance requests.
• Gather necessary tools and equipment for the day's tasks, ensuring they are in good working condition.
• Check the van inventory to ensure you have the required parts for scheduled jobs. If any parts are missing, place an order through our parts department.
• Arrive at job sites promptly, greeting clients and assessing the issue with their gas appliances.
• Conduct a thorough diagnostic test to identify the problem accurately.
• Explain the issue to the client in clear and understandable terms, providing an estimated time for repair or replacement.
• Perform necessary repairs or replacements using industry-standard techniques and our organization's safety protocols.
• Ensure that all work complies with relevant gas safety regulations and standards.
• Test the appliance to ensure it operates correctly following repairs or replacements.
• Provide clear instructions to clients on proper usage, maintenance, and safety measures for their appliances.
• Complete job reports detailing the work performed, parts used, and any recommendations for future maintenance.
• Return to the office and upload completed job reports to our organization's management system.
• Update your schedule for the following day, making sure to accommodate any new requests or emergencies that have arisen during the day.
• Organize and clean your work van, ensuring tools and equipment are properly stored and easily accessible.
• Check in with your team lead or supervisor to discuss any challenges encountered during the day and share best practices or lessons learned.
• Stay up-to-date with industry developments by reading relevant publications, attending training sessions, or participating in professional organizations. This ongoing learning will help you provide the best possible service to our clients and ensure compliance with changing regulations. As a Gas Service and Repair Engineer, your role is vital in ensuring our clients' homes and businesses are safe and comfortable. Your commitment to excellence, attention to detail, and dedication to continuous learning will be rewarded with opportunities for growth within our organization.

Purpose of Role

As a Gas Service and Repair Engineer with our team, you will play a crucial role in ensuring the safe and efficient operation of gas appliances for our customers across South East region. Your duties will be centered around providing high-quality maintenance, servicing, and repair services to our customers' gas appliances, including boilers, cookers, and central heating systems.

*Key Responsibilities: *

• Carry out routine safety checks on gas appliances according to industry standards and regulations.
• Perform preventative maintenance tasks to prolong the lifespan of appliances and ensure their safe and efficient operation.
• Diagnose faults in gas appliances, perform necessary repairs, and replace parts as required.
• Provide accurate quotes for repair work and ensure all work is carried out promptly.
• Maintain up-to-date knowledge of the latest industry developments and best practices to deliver superior service to our customers.
• Ensure all work adheres to health and safety regulations, industry standards, and company policies.
• Keep accurate records of all service calls, repairs, and maintenance activities.
• Build strong relationships with customers, providing excellent customer service at every interaction.
• Work collaboratively with other team members to deliver outstanding service to our customers.
• Ensure that all gas work is carried out in accordance with Gas Safe regulations.

*Requirements: *

• Proven experience as a Gas Service and Repair Engineer or similar role.
• Full Gas Safe registration (CORGI equivalent).
• Excellent troubleshooting skills and a strong understanding of gas appliances.
• Exceptional customer service skills with the ability to build strong relationships.
• Strong organizational and time management abilities.
• A valid driving license and willingness to travel within the South East region.
• Ability to work independently and as part of a team.
• Commitment to continuous professional development and staying up-to-date with industry developments.

Company Overview

Welcome to a leading player in the energy sector, dedicated to providing exceptional gas services across South East and beyond. Our organization is committed to delivering reliable, efficient, and sustainable solutions that cater to both residential and commercial customers. As part of our team, you will be joining an organisation that values integrity, innovation, and customer satisfaction above all else. We are a dynamic and growing company, constantly seeking to improve and expand our services. Our focus on employee development ensures that you have access to continuous learning opportunities to advance your skills and career. In the role of Gas Service and Repair Engineer, you will play a crucial part in maintaining and repairing gas appliances for our customers. This role requires a strong technical knowledge of gas systems, as well as excellent problem-solving abilities. You will be expected to work efficiently and safely, ensuring that each job is completed to the highest standard. We offer competitive salaries, comprehensive benefits packages, and opportunities for career advancement within the company. Our commitment to our employees extends beyond the workplace with a strong emphasis on work-life balance and team spirit. If you are a dedicated professional with a passion for gas services we would love to hear from you. Join us in making a difference in the lives of our customers while advancing your career within a dynamic and innovative organisation. Apply today to start your journey with us!