Housekeeping Attendant | Job in Wrexham

Are you passionate about cleanliness and service? Do you take pride in maintaining a spotless environment for the comfort of others? If so we have an exciting opportunity for you to join our team as a Housekeeping Attendant!

*Position *

: Housekeeping Attendant In this role, you will be responsible for ensuring that all areas under your care are kept clean, tidy, and welcoming at all times. This includes cleaning guest rooms, common areas, and public spaces in accordance with our standards of quality.

*Responsibilities *

:

• Maintain a high level of cleanliness and orderliness in assigned areas
• Clean and maintain guest rooms, ensuring attention to detail and a thorough job every time
• Perform tasks such as making beds, cleaning bathrooms, dusting furniture, and vacuuming carpets
• Restock supplies and linens as needed
• Respond promptly and professionally to special requests or complaints from guests
• Work collaboratively with other members of our housekeeping team to meet our high standards of service

*Requirements *

:

• Proven experience in a similar role, preferably within the hospitality industry
• Excellent attention to detail and a strong work ethic
• Ability to work independently and as part of a team
• Good communication skills and a friendly, approachable manner
• Flexibility to work shifts including evenings, weekends, and public holidays

*What We Offer *

:

• Competitive salary
• A supportive and collaborative working environment
• Opportunities for career development within our organisation
• Discounted meals on duty
• A great team spirit and the satisfaction of knowing you contribute to creating memorable guest experiences every day! If you are looking for a rewarding role in which you can make a real difference we would love to hear from you. Please apply with your CV and a covering letter outlining why you would be a great fit for our team. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, gender, age, religion, or national origin. By applying for this position, you acknowledge that you have read and accept the terms of our privacy policy.

Required Skills

In our organization we are seeking a dedicated and detail-oriented Housekeeping Attendant to join our team. The successful candidate will be responsible for maintaining the cleanliness and order of our guest rooms and common areas, ensuring exceptional service and a pleasant environment for our guests. The following skills are essential for this position:

*Excellent Cleaning Skills

• : Ability to perform thorough cleaning tasks efficiently and effectively, including dusting, vacuuming, mopping, and sanitizing surfaces.

• *Attention to Detail

• : A keen eye for detail with the ability to identify and address any issues that may impact guest satisfaction.

• *Organizational Skills

• : Ability to prioritize tasks, manage time effectively, and maintain a clean and orderly workspace.

• *Customer Service Orientation

• : Friendly, courteous, and approachable demeanor with the ability to handle inquiries or complaints from guests professionally and promptly.

• *Physical Stamina and Mobility

• : Ability to stand for long periods, lift and move furniture, push carts, and bend, stoop, and kneel as necessary to perform cleaning tasks.

• *Teamwork

• : Willingness to work cooperatively with other team members, including housekeeping staff, maintenance personnel, and managers.

• *Problem-Solving Skills

• : Ability to identify and resolve problems quickly and effectively, ensuring guest satisfaction.

• *Adaptability

• : Flexibility to adjust schedules and tasks as necessary to meet the needs of our guests and the organization.

• *Communication Skills

• : Excellent verbal and written communication skills in English with the ability to understand and follow instructions accurately.

• *Product Knowledge

• : Knowledge of cleaning products and equipment, including their proper use and storage, to ensure a safe and effective working environment. Candidates who possess these skills are invited to apply for this exciting opportunity to join our team. We look forward to welcoming you!

Candidate Profile

As a dedicated and detail-oriented Housekeeping Attendant with several years of experience in the hospitality industry, I am excited to apply for the vacant position within your esteemed organization. With a deep commitment to maintaining the highest standards of cleanliness and guest satisfaction, I am confident that my skills and work ethic make me an ideal candidate for this role.

• *Attention to Detail

• : Ability to maintain a high level of cleanliness in assigned areas, ensuring all tasks are completed accurately and efficiently.

• *Time Management

• : Adept at prioritizing and managing multiple tasks simultaneously, while also meeting tight deadlines.

• *Customer Service

• : Skilled in providing exceptional service to guests, responding promptly and professionally to their requests or concerns.

• *Teamwork

• : Proficient in working collaboratively with other team members to ensure the smooth operation of the housekeeping department.

• *Flexibility

• : Able to adapt quickly to changes in work schedules or assignments and remain calm under pressure.

• *Health & Safety Compliance

• : Thorough understanding of health and safety protocols, ensuring a safe and hygienic environment for guests and staff alike.

• *Professional Development

• : Continuously seeking opportunities to expand my knowledge and skills in the housekeeping industry through training and certification programs.

• Consistently received positive feedback from guests for maintaining clean and comfortable rooms, contributing to a 95% satisfaction rate.
• Achieved an average room turnaround time of 30 minutes or less, ensuring minimal disruption to guests' stay.
• Trained and mentored new staff members in proper housekeeping procedures and techniques, promoting a positive work environment.
• Collaborated with other departments (e.g., maintenance, housekeeping supervisors) to address any guest issues promptly and effectively. I am eager to bring my extensive experience and passion for delivering exceptional service to your team at your organization in Wales. I look forward to the opportunity to discuss how I can contribute to maintaining the exceptional standards of cleanliness and hospitality that your guests have come to expect. Thank you for considering my application. I appreciate the time you've taken to review my profile, and I look forward to the possibility of working with you soon. Please find my contact information below:

Position Details

We are seeking a dedicated and diligent Housekeeping Attendant to join our team in Wales. In this role, you will be responsible for maintaining the cleanliness and order of our guest rooms and common areas, ensuring that our guests have an exceptional stay.

• *Cleaning

• : Perform a thorough cleaning of all guest rooms and common areas, including dusting, vacuuming, mopping, and disinfecting surfaces.

• *Maintenance

• : Report any maintenance issues promptly to the relevant department for timely resolution.

• *Linen Management

• : Ensure an adequate supply of clean linens and manage their distribution effectively.

• *Inspections

• : Regularly inspect rooms to maintain a high level of cleanliness and address any issues immediately.

• *Service

• : Maintain a friendly, professional demeanor at all times, providing excellent customer service to our guests.

• Previous experience in housekeeping or a related field is preferred but not required for the right candidate.
• Excellent attention to detail and organizational skills are essential.
• Strong communication skills are necessary for effective interaction with guests and colleagues.
• Ability to work flexible hours, including weekends and holidays, is required due to our 24-hour guest service model.
• A friendly, positive attitude and a strong desire to provide exceptional customer service are crucial for success in this role.
• Competitive compensation and benefits package.
• Opportunities for professional growth and development within our organization.
• A supportive and collaborative work environment focused on teamwork and excellence.
• The chance to be part of an esteemed hospitality organization committed to providing unparalleled guest experiences. If you are eager to join a dynamic, service-oriented team dedicated to the success of our guests we encourage you to apply for this exciting opportunity today!

Daily Expectations

As a valued member of our team in the hospitality industry, your role as a Housekeeping Attendant is crucial in maintaining the high standards of cleanliness and comfort we strive to provide for our guests. Here's an outline of your daily expectations:

• Arrive at the designated reporting time, ready to start your shift.
• Check in with your supervisor or team leader to receive assignments for the day.
• Prepare your cleaning cart with all necessary supplies: cleaning solutions, microfiber cloths, mops, vacuum cleaners, etc.
• Inspect your assigned areas for any exceptional cleaning needs and address them promptly.
• Begin room cleaning by dusting all surfaces using a microfiber cloth. Pay special attention to light switches, door handles, and high-touch areas.
• Vacuum carpets, ensuring that they are spotless and free of debris.
• Clean and sanitize bathrooms, focusing on areas such as the toilet, sink, bathtub or shower, and countertops. Be sure to pay close attention to detail in these often overlooked spaces.
• Make up beds, replacing linens if necessary, and ensuring that they are neatly arranged and freshly pressed.
• Replenish amenities such as toiletries, towels, and glasses, ensuring there is an ample supply for our guests' convenience.
• Take a well-deserved break to refuel and recharge for the second half of your shift.
• Continue cleaning assigned rooms, ensuring that each one meets our high standards of cleanliness before the next guest arrives.
• Perform any additional tasks assigned by your supervisor, such as laundry, waste disposal, or deep cleaning of common areas.
• Maintain open communication with fellow team members and address any issues or concerns promptly.
• Ensure that all supplies are restocked and ready for the following day.
• Complete any remaining tasks before the end of your shift.
• Tidy up your work area and ensure that all equipment is put away properly.
• Lock up any storage areas and secure the premises as necessary.
• Report to your supervisor to discuss the day's activities, provide feedback, and receive instructions for the next day if applicable. By consistently adhering to these daily expectations, you will play an essential role in ensuring that our guests enjoy a clean, comfortable, and welcoming stay with us. We appreciate your commitment to excellence and look forward to your continued contributions to our team!

Reason for Hiring

Reason for Hiring: Housekeeping Attendant We are seeking a dedicated and detail-oriented Housekeeping Attendant to join our esteemed team in Wales. The successful candidate will be responsible for maintaining the cleanliness, order, and overall appearance of various facilities within our organization, ensuring a comfortable and welcoming environment for our guests and staff alike. Key Responsibilities:

• Perform regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing all areas as required.
• Stock and replenish cleaning supplies and linens as needed.
• Report and resolve any maintenance issues promptly to ensure the smooth functioning of our facilities.
• Follow established safety guidelines when handling chemicals and using equipment.
• Maintain a high level of cleanliness in public areas, guest rooms, offices, and kitchens.
• Conduct regular inspections of assigned areas to ensure they meet our organization's standards.
• Work collaboratively with other team members to maintain a clean and inviting environment. Qualifications:
• Proven experience in a housekeeping or related role, preferably within the hospitality industry.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness.
• Excellent communication skills, both verbal and written.
• Ability to work flexible hours, including weekends and public holidays, as required.
• A proactive approach to problem-solving and the ability to adapt quickly to changing circumstances.
• Familiarity with health and safety regulations, particularly those related to the handling of cleaning chemicals.
• A positive attitude, strong work ethic, and a team player mentality. By joining our organization as a Housekeeping Attendant, you will become an integral part of a team committed to delivering exceptional service. We offer competitive wages, ongoing training opportunities, and a supportive work environment that encourages personal growth and development. If you are passionate about maintaining a clean and inviting space we would love to hear from you!

Company Information

*About Us *

We are a distinguished hospitality group with a rich heritage and a commitment to delivering exceptional guest experiences. Our portfolio spans across various sectors including luxury hotels, restaurants, and event venues. We take pride in our team of dedicated professionals who share a passion for excellence and strive to uphold the highest standards of service.

*Our Location *

Our property is nestled in the picturesque countryside of Wales offering a serene and scenic backdrop for our guests. The location provides an ideal blend of tranquility and accessibility with convenient links to major cities and attractions within the region.

*Our Offering *

At our hotel we aim to provide a warm and welcoming environment that ensures our guests feel at home. We take great care in ensuring our facilities are immaculate and our services are of the highest quality. Our Housekeeping Attendant plays a crucial role in maintaining this standard.

*Role Overview *

As a Housekeeping Attendant, you will be responsible for maintaining the cleanliness and tidiness of our guest rooms and public areas to ensure a comfortable and enjoyable stay for our guests. You will work collaboratively with our housekeeping team and other departments within the hotel to deliver exceptional service.

*Key Responsibilities *

• Maintain cleanliness and order in all designated areas, including guest rooms, public spaces, and back of house areas.
• Perform a range of housekeeping tasks such as dusting, vacuuming, polishing, laundry, and restocking rooms.
• Report any maintenance issues or guest concerns to the relevant department.
• Ensure adherence to all health and safety regulations and procedures.
• Contribute to a positive and productive working environment by collaborating effectively with your colleagues.

*Skills & Experience *

• Previous experience in housekeeping or related roles is essential.
• Excellent attention to detail and a strong work ethic.
• Ability to work well under pressure and meet deadlines.
• Good communication skills, both written and verbal.
• Flexibility to work on a rota basis, including weekends and public holidays.
• A friendly and approachable demeanor with a commitment to delivering excellent guest service. If you share our passion for delivering exceptional guest experiences and meet the requirements outlined above we would love to hear from you. Please submit your application, along with a covering letter detailing why you are interested in this role and how your skills and experience align with our values and expectations. We look forward to hearing from you!