Import Road Freight Operator | Job in County Durham

In this role as an Import Road Freight Operator within our organization, you will play a pivotal part in ensuring seamless and efficient movement of imported goods from various ports across the North East region to their respective destinations. Your primary responsibilities will be:

*Freight Management

• : You will be responsible for managing the importation process of goods by road freight, including coordinating with carriers, customs brokers, and other logistics service providers to ensure timely delivery.

• *Documentation

• : Prepare and manage all necessary documentation associated with the importation process, ensuring compliance with local and international regulations.

• *Communication

• : Maintain clear and regular communication with our team, as well as external stakeholders, providing updates on shipment statuses and resolving any issues that may arise during transit.

• *Quality Control

• : Perform quality checks on the goods to ensure they meet the specified requirements before delivery, and report any discrepancies or damage found to the appropriate department.

• *Record Keeping

• : Maintain accurate records of all shipments, including tracking numbers, transit times, costs, and any other relevant information. This will enable our team to monitor performance and make data-driven decisions.

• *Problem Solving

• : You will be expected to handle any issues that may arise during the importation process in a timely and effective manner, using your problem-solving skills to find solutions that benefit both our organization and our clients. The successful candidate for this role will have:

• Proven experience as an Import Road Freight Operator or similar logistics role
• Strong knowledge of local and international import regulations
• Excellent communication and organizational skills
• Ability to manage multiple tasks simultaneously
• Proficiency in using freight management software
• A proactive approach to problem-solving
• Flexibility to work during off-hours as needed to coordinate with overseas partners Join our team and contribute to the smooth flow of goods across the North East region, while advancing your career in logistics!

The Role

We are seeking a dedicated and experienced Import Road Freight Operator to join our dynamic logistics team. In this role, you will be responsible for the efficient and timely movement of goods by road from international ports to their final destinations within the UK's North East region.

*Key Responsibilities: *

• Liaise with international partners, customs brokers, and local transport providers to ensure seamless delivery of imported cargo.
• Plan and schedule freight movements, taking into account factors such as cargo type, weight, size, and delivery deadlines.
• Collaborate with the wider logistics team to resolve any issues that may arise during the transportation process.
• Maintain accurate records of all import road freight operations, including tracking cargo movements, documenting incidents or delays, and updating relevant databases.
• Ensure compliance with all relevant UK customs regulations, as well as the organisation's internal policies and procedures.
• Communicate effectively with customers, providing regular updates on the status of their shipments and addressing any concerns promptly and professionally.
• Continuously seek opportunities to improve operational efficiency, reduce costs, and enhance customer satisfaction.

*Qualifications & Skills: *

• Proven experience in a similar role within the logistics or freight forwarding industry.
• Excellent organisational skills and the ability to manage multiple tasks simultaneously.
• Strong understanding of UK customs regulations and international trade procedures.
• Excellent communication skills, both written and verbal with a focus on clarity, precision, and professionalism.
• Ability to work collaboratively within a team, as well as independently when necessary.
• Proficiency in using logistics software and databases for tracking cargo movements and managing operational data.
• A proactive problem-solving approach and the ability to remain calm under pressure.
• A valid UK driving license (desirable, not essential). By joining our team as an Import Road Freight Operator, you will have the opportunity to work in a fast-paced, high-growth environment where your contributions can make a real difference to our organisation and our customers. If you are passionate about logistics, dedicated to delivering excellent customer service, and eager to further your career within the industry we would love to hear from you. To apply for this role, please submit your CV and covering letter outlining your relevant experience and qualifications. Shortlisted candidates will be contacted for an interview. We are an equal opportunities employer and welcome applications from all qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Skill Requirements

In our dynamic and fast-paced logistics environment we are seeking an experienced Import Road Freight Operator to join our team. The successful candidate will be responsible for the efficient and timely movement of goods entering the country via road freight.

*Key Qualifications: *

• *Professional Experience:

Minimum of 2 years in a similar role, preferably within the freight forwarding or logistics industry.

• *Knowledge:

Extensive understanding of import regulations, customs procedures, and documentation requirements for road freight. Familiarity with Incoterms and various trade agreements is highly desirable.

• *Technical Skills:

Proficiency in using transportation management systems and freight forwarding software. Excellent analytical skills to manage complex shipping tasks and make timely decisions.

• *Communication Skills:

Strong verbal and written communication skills with the ability to effectively liaise with internal teams, carriers, customs officials, and clients.

• *Organizational Skills:

Exceptional organizational abilities to handle multiple shipments simultaneously, prioritize tasks, and meet strict deadlines.

• *Problem-Solving Skills:

Adept at resolving issues that may arise during the transportation process, such as delays or damaged goods.

• *Attention to Detail:

Meticulous attention to detail to ensure accurate documentation and timely delivery of shipments.

• *Resilience:

Ability to handle high-stress situations in a calm and professional manner, demonstrating resilience and adaptability in the face of challenges.

• *Customer Service Orientation:

Strong commitment to providing excellent customer service, ensuring clients are kept informed throughout the transportation process. By joining our team as an Import Road Freight Operator, you will have the opportunity to grow your career in a vibrant and supportive work environment while contributing to the efficient movement of goods in our organization. We look forward to reviewing your application!

Candidate Requirements

Thank you for your interest in joining our dynamic and fast-paced logistics team as an Import Road Freight Operator. In this role, you will be responsible for managing the transportation of goods from overseas ports to their final domestic destinations by road freight.

• Liaise with various stakeholders, including shipping lines, customs brokers, and carriers, to ensure smooth import clearance and transit of goods.
• Arrange for the pick-up of imported cargo from ports and deliver it safely and securely to their designated destinations.
• Prepare and maintain accurate documentation for each shipment, including bills of lading, customs declarations, and delivery receipts.
• Collaborate with internal teams to ensure seamless coordination of cargo movement, addressing any issues that may arise promptly.
• Monitor and update the status of freight movements in real-time using our transportation management system (TMS).
• Work closely with customs authorities to comply with all regulations and clear goods efficiently.
• Maintain a strong focus on safety, ensuring that all cargo is handled and transported in accordance with industry standards and company policies.
• Contribute to continuous improvement initiatives aimed at enhancing the efficiency and effectiveness of our road freight operations.
• Proven experience (minimum 2 years) as an Import Road Freight Operator or similar logistics role, preferably within the North East region.
• Thorough understanding of international trade regulations, customs procedures, and documentation requirements.
• Strong organizational skills with the ability to manage multiple shipments concurrently and prioritize tasks effectively.
• Excellent communication skills, both written and verbal, to liaise effectively with various stakeholders.
• Proficiency in using TMS systems and other logistics software applications.
• Valid Class 1 (or equivalent) driver's license and a clean driving record.
• Ability to work flexible hours, including weekends and evenings as required by the business needs.
• A proactive attitude with a strong focus on delivering exceptional customer service.
• Strong problem-solving skills with the ability to address challenges effectively and efficiently.
• Willingness to learn from colleagues and continuously improve your knowledge and skills in the field of logistics. If you meet the above requirements and are passionate about road freight operations we would love to hear from you! Please submit your application, including a cover letter detailing your suitability for the role, your resume, and any relevant certifications or licenses. We look forward to reviewing your application and discussing this exciting opportunity with you further. Please note that only shortlisted candidates will be contacted for an interview. Our organisation is committed to building a diverse and inclusive workforce, and we welcome applications from all qualified individuals regardless of race, gender, ethnicity, age, religion, or sexual orientation.

The Company

In the dynamic landscape of logistics and supply chain management, our organization stands as a beacon of efficiency and innovation. We pride ourselves on our unwavering commitment to excellence, reliability, and customer satisfaction, making us an industry leader in the North East region. Our team is a melting pot of talent and diversity where every individual contributes uniquely towards our shared vision. We foster a culture of collaboration, learning, and growth, ensuring that each team member is equipped with the skills and knowledge necessary to excel in their roles. As an integral part of our logistics department, the Import Road Freight Operator will play a pivotal role in ensuring the smooth movement of goods from points of origin to their final destinations within the United Kingdom. This position offers a fantastic opportunity for a driven and detail-oriented professional to join our team and contribute to our continued success. Our organisation is committed to investing in cutting-edge technology, systems, and processes that streamline our operations and enable us to deliver exceptional service to our clients. We invite you to be a part of this exciting journey where every day presents new challenges and opportunities for personal and professional growth. Join us, and together, let's shape the future of logistics in the North East.

Career Progression

In the dynamic and interconnected world of global trade, the role of an Import Road Freight Operator offers exciting opportunities for growth and development within our organization. As a crucial link in the logistics chain, this position is vital to ensuring the seamless movement of goods from overseas ports to their final destinations across the Northeast region. Upon joining our team as an Import Road Freight Operator, you will be responsible for coordinating and executing the transportation of cargo by road. This includes liaising with customs, shipping lines, freight forwarders, and other stakeholders to ensure timely and efficient delivery of goods. With a strong focus on compliance, safety, and customer service, this role provides a solid foundation for career progression within our organization. As you settle into your role, you will have ample opportunities to develop and hone your skills. Our comprehensive onboarding program equips you with the knowledge and tools necessary to excel in your position. Through hands-on training, mentorship, and regular feedback, you will be well-positioned to make a significant impact from day one. With demonstrated success and commitment to our core values, there are numerous avenues for career advancement within our organization. Some potential paths include:

*Team Lead

• : In this role, you would oversee a team of Import Road Freight Operators, ensuring that all tasks are completed efficiently and effectively. This position requires strong leadership skills, excellent communication, and the ability to motivate and mentor others.

• *Senior Operator

• : As a Senior Operator, you would take on more complex cargo movements and play a key role in strategic planning for our road freight operations. This role demands advanced technical knowledge, exceptional problem-solving skills, and the ability to work collaboratively with various departments to optimize logistics processes.

• *Operations Manager

• : In this senior leadership position, you would be responsible for managing all aspects of our road freight operations, including strategy development, resource allocation, and performance evaluation. This role requires a strategic mindset, strong financial acumen, and the ability to lead and inspire a team towards collective success. By choosing to join our organization as an Import Road Freight Operator, you will embark on a rewarding career path with ample opportunities for growth and advancement. Our commitment to your professional development ensures that you will have the resources and support necessary to achieve your full potential within our dynamic and thriving team.

Company Ethos

Company Ethos Welcome to a dynamic and inclusive freight forwarding organization situated in the heart of the North East region. We are a fast-growing company dedicated to providing seamless road freight solutions to businesses across the country and beyond. Our mission is rooted in fostering strong relationships, delivering unparalleled service, and continually driving innovation within our industry. At the core of our ethos is an unwavering commitment to excellence. We strive for operational efficiency, maintaining a fleet of modern vehicles that ensures timely delivery of goods while minimizing carbon footprint. Our team consists of dedicated professionals who prioritize safety, accuracy, and transparency in every aspect of their work. We value diversity and inclusivity, believing that a varied workforce brings forth a wealth of ideas and perspectives that drive innovation and success. We are proud to foster a culture where everyone is valued, respected, and empowered to reach their full potential. Our organization places great emphasis on continuous learning and development. We encourage our team members to take ownership of their careers, providing them with ample opportunities to grow both professionally and personally. This commitment extends to you as an Import Road Freight Operator, as we recognize that your skills and contributions are integral to our overall success. Join us in our pursuit of excellence where you will have the opportunity to make a meaningful impact on our organization, our customers, and the wider community. Together we will continue to redefine freight forwarding and create lasting connections in the North East and beyond.