Internal Sales Person | Job in Somerset

Job Responsibilities: Internal Sales Person In the role of an Internal Sales Person within our dynamic and thriving organization, you will be a pivotal member in driving sales growth and customer satisfaction. This position requires an individual with excellent interpersonal skills a keen understanding of sales principles, and a relentless passion for exceeding targets.

• *Sales Performance

• : You will be responsible for achieving and consistently exceeding monthly, quarterly, and annual sales targets by effectively managing and developing new and existing customer relationships within the assigned territory. This involves identifying business opportunities and turning them into successful sales.

• *Customer Relationship Management (CRM)

• : Maintain accurate and up-to-date records of customer interactions, preferences, and purchase history using our CRM system. This data will help you tailor solutions to meet individual customer needs while ensuring a high level of customer service.

• *Prospecting and Lead Generation

• : Identify potential customers within your assigned territory, initiate contact, and build relationships with them. You'll be expected to qualify leads, understand their requirements, and determine the best course of action for closing sales.

• *Product Knowledge

• : Maintain a deep understanding of our products and services, including features, benefits, pricing, and technical aspects. This knowledge will enable you to effectively communicate product details to customers and confidently answer any questions they may have.

• *Collaboration

• : Work closely with other departments such as marketing, product development, and customer service to ensure a consistent approach in meeting customer needs and achieving organizational objectives. You'll also collaborate with your fellow sales team members to share best practices, brainstorm solutions, and support one another in reaching common goals.

• *Reporting

• : Regularly report on sales activities, pipeline progression, and closed deals to the Sales Manager. This data will be crucial in identifying trends, areas for improvement, and opportunities for growth.

• *Continuous Learning

• : Stay abreast of industry trends, market conditions, and competitors' strategies. Use this knowledge to adapt your sales approach, refine your strategy, and ensure our organization remains competitive and profitable.

• *Compliance

• : Adhere to all company policies, ethical guidelines, and legal regulations in the course of your sales activities. This includes maintaining accurate records, conducting business with integrity, and ensuring compliance with relevant data protection laws. By excelling in these job responsibilities, you'll contribute significantly to our organization's success while enjoying a rewarding career in internal sales.

Position Overview

The Internal Sales Person is a key member of our dynamic and fast-paced sales team, playing a crucial role in the growth and success of our organization. This position requires a highly motivated, proactive, and results-driven individual with excellent communication skills and a strong ability to build and maintain long-lasting relationships.

*Key Responsibilities: *

• Proactively identify and pursue new sales opportunities within existing customer base.
• Develop and maintain strong, collaborative relationships with key accounts, ensuring their ongoing satisfaction and loyalty.
• Prepare and deliver customized proposals and presentations to potential clients based on their unique needs and requirements.
• Effectively negotiate terms of sale agreements and handle any associated paperwork or documentation.
• Collaborate closely with other departments, including customer service, product development, and marketing, to ensure seamless delivery and follow-up for all sales transactions.
• Maintain accurate records of all sales activity within our Customer Relationship Management (CRM) system.
• Contribute to the continuous improvement of our sales processes and strategies by analyzing market trends, customer feedback, and competitor activities.
• Consistently meet or exceed assigned sales targets and quotas.

*Qualifications: *

• Proven track record in internal sales, preferably within a similar industry.
• Exceptional communication (verbal and written) and interpersonal skills.
• Strong negotiation abilities and the ability to close deals effectively.
• Proficiency in using CRM systems and MS Office Suite.
• Self-starter with a high level of motivation, energy, and initiative.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Ability to work collaboratively as part of a team but also independently when necessary.
• Bachelor's degree or equivalent relevant experience. The Internal Sales Person will be based in our South West office, working closely with both local and remote teams. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within our organization. If you are passionate about sales, have a strong work ethic, and are committed to helping us achieve our goals we would love to hear from you!

Competencies

*Competencies *

As an Internal Sales Person at our organization, you will be expected to excel in the following key areas:

*Sales and Product Knowledge

• : You should have a comprehensive understanding of our products or services, their unique selling points, and their application in various industries. This knowledge will enable you to effectively communicate the value proposition to potential customers and close sales.

• *Customer Service Skills

• : Providing exceptional customer service is crucial in this role. You will be responsible for handling inquiries, resolving issues, and maintaining positive relationships with our clients. Your ability to listen actively, empathize, and offer solutions effectively will play a significant role in customer satisfaction and repeat business.

• *Communication Skills

• : Excellent written and verbal communication skills are essential. You will be expected to articulate information clearly and concisely, both in written correspondence and over the phone. Your ability to persuade and negotiate will also be important in closing sales and resolving customer concerns.

• *Time Management and Organization

• : Managing multiple tasks and priorities simultaneously is a key aspect of this role. You should be able to effectively prioritize your workload, meet deadlines, and maintain organized records for easy access when needed.

• *Problem-Solving Skills

• : In sales, problems can arise at any time. Your ability to identify problems quickly, think creatively, and devise effective solutions will be crucial in maintaining smooth operations and customer satisfaction.

• *Resilience and Persistence

• : Rejection is a common part of the sales process. You should have a resilient attitude, be able to bounce back from setbacks, and maintain persistence in your efforts to convert leads into sales.

• *Teamwork

• : Collaboration with other team members will be essential. You should be able to work effectively within a team, share knowledge, and support others when needed.

• *Adaptability

• : The sales landscape is constantly evolving, and you must be adaptable to new technologies, strategies, and market trends. Your ability to learn quickly and apply new skills will be essential in your success in this role.

• *Integrity

• : Honesty, reliability, and a strong ethical standard are non-negotiable. You should uphold our organization's values and maintain the trust of both colleagues and clients at all times.

• *Positive Attitude

• : A positive attitude is essential in any role within our organization. Your ability to maintain a professional demeanor, remain calm under pressure, and approach challenges with a can-do spirit will contribute significantly to your success and the overall success of the team.

Day-to-Day Tasks

As an integral part of our sales team, your primary role as an Internal Sales Person will be to drive sales growth and customer satisfaction by effectively managing inbound leads and proactively reaching out to potential clients within the South West region. Here's a breakdown of some of the day-to-day tasks you can expect:

*Customer Interaction: *

Engage with customers via phone, email, or chat platforms to understand their needs, provide product information, handle inquiries, and address any concerns. Strive to build long-lasting relationships based on trust and mutual understanding.

• *Lead Management:

Manage a pipeline of leads, ensuring timely follow-ups, accurate data entry, and effective lead nurturing. Collaborate with the marketing team to optimize lead generation strategies and tactics.

• *Sales Process Management:

Navigate our sales process smoothly, from qualifying leads, preparing quotes or proposals, handling objections, to closing deals. Work closely with other teams like logistics and customer service to ensure a seamless experience for the client throughout the sales cycle.

• *Performance Tracking:

Monitor your performance against individual and team targets, using key metrics such as conversion rates, average deal size, and customer satisfaction scores. Continuously seek opportunities to improve your skills and optimize your sales process.

• *Product Knowledge:

Stay updated on our products and services, ensuring you have a thorough understanding of their features, benefits, and applications. This knowledge will enable you to effectively communicate the value proposition to potential clients.

• *Team Collaboration:

Work collaboratively with other sales team members, sharing best practices, providing feedback, and supporting each other in achieving shared goals. Participate in regular team meetings to discuss strategies, tactics, and performance.

• *Reporting:

Provide regular updates on your sales activities, performance, and insights to your manager. Use this data to inform strategic decision-making within the sales team and across the organisation.

• *Continuous Learning:

Actively seek out opportunities for professional development, attending workshops, webinars, or conferences relevant to sales and customer service. Stay abreast of industry trends, best practices, and new selling techniques to enhance your skills and performance.

About Us

*About Us *

Our team is made up of dedicated professionals who share a passion for innovation and growth. We believe in fostering an environment where collaboration, creativity, and continuous learning are encouraged and rewarded. Our success is built on the collective efforts of our team members, each bringing unique skills and perspectives to drive our organization forward. As part of our expansion plans we are seeking a dynamic Internal Sales Person to join our vibrant sales team. This role presents an excellent opportunity for a motivated individual to contribute to our ongoing growth and success. In this role, you will be responsible for generating new sales leads, nurturing existing customer relationships, and working closely with other departments to ensure seamless service delivery. Your primary focus will be on maximizing revenue growth and improving customer satisfaction within our designated market area. If you are a results-driven individual with a passion for sales and a strong desire to succeed we would love to hear from you. We offer a competitive salary, comprehensive benefits, and opportunities for career advancement in a growing organization. Join us and be part of a team that values your contributions and is committed to your professional development. To apply, please submit your resume and cover letter outlining your relevant experience, skills, and why you would be an excellent fit for our organization. We look forward to reviewing your application!