IT - Operations and Infrastructure | Job in Essex

Summary/Opportunity: Join our dynamic IT Operations and Infrastructure team in the East of England! We are seeking a dedicated and innovative professional to support our organization's technology infrastructure, ensuring seamless operations and optimal performance. In this role, you will be responsible for managing and maintaining our IT systems, overseeing network operations, and collaborating with various departments to deliver efficient technical solutions. Your key responsibilities include:

• Maintaining and upgrading IT infrastructure, including servers, networks, and databases.
• Troubleshooting and resolving technical issues promptly.
• Implementing and enforcing security protocols to protect our data.
• Collaborating with the IT team to plan for future technology needs.
• Providing technical support to end-users as needed. To be successful in this role, you should have a solid background in IT operations with hands-on experience in network administration, server management, and IT infrastructure maintenance. Strong problem-solving skills, excellent communication abilities, and the ability to work collaboratively are essential. This is an exciting opportunity to grow your career within a forward-thinking organization that values innovation and collaboration. We offer competitive salaries, comprehensive benefits, and opportunities for professional development. If you're passionate about technology and committed to delivering exceptional service we encourage you to apply!

Job Role Summary

In the heart of East England we are seeking a dynamic and skilled IT Operations and Infrastructure professional to join our forward-thinking team. This role is crucial in ensuring the smooth functioning of our organization's technology infrastructure and maintaining the highest standards of operational efficiency.

*Responsibilities: *

• Manage and maintain our IT infrastructure, including servers, networks, databases, and systems software.
• Collaborate with cross-functional teams to design, implement, and improve our technical architecture.
• Ensure the availability, performance, and security of our technology systems by performing regular maintenance and monitoring.
• Troubleshoot technical issues promptly and effectively when they arise.
• Stay abreast of emerging technologies and industry best practices to drive continuous improvement.
• Provide technical support and guidance to staff as needed.
• Contribute to the development and execution of our IT strategy in alignment with the organization's goals.

*Qualifications: *

• Proven experience in a similar IT Operations and Infrastructure role.
• Strong knowledge of server management, network infrastructure, and system software.
• Proficiency in troubleshooting technical issues and resolving them effectively.
• Excellent understanding of IT security principles and best practices.
• Ability to work collaboratively in a fast-paced environment and manage multiple tasks concurrently.
• Strong communication skills, both written and verbal.
• Flexibility to adapt to new technologies and rapidly changing environments. Join us and contribute to the success of our organization by ensuring the optimal functioning of our technology infrastructure. We are committed to fostering a culture that values innovation, collaboration, and growth. Apply today to take your IT career to the next level!

Required Skills

*Required Skills (IT - Operations and Infrastructure) *

• Extensive experience in managing IT operations with a strong understanding of infrastructure services and technologies.
• Proficiency in various operating systems, including but not limited to Windows Server, Linux, and Unix.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud with the ability to manage virtual servers and storage solutions.
• Strong networking skills, including experience with TCP/IP, DNS, and network security protocols.
• Familiarity with IT service management (ITSM) frameworks like ITIL, and experience in implementing ITSM best practices.
• Excellent troubleshooting abilities with the ability to quickly diagnose and resolve technical issues.
• Strong project management skills, including experience in planning, executing, and managing IT projects from start to finish.
• Experience with scripting languages such as PowerShell, Python, or Bash for automating routine tasks.
• Knowledge of database systems like SQL Server, Oracle, or MySQL is a plus.
• Excellent communication skills, both written and verbal with the ability to explain complex technical issues in a clear and concise manner to non-technical team members.
• Ability to work in a fast-paced environment, prioritizing tasks effectively and managing multiple projects concurrently.
• Strong problem-solving skills and the ability to find creative solutions to complex IT challenges.
• Commitment to staying current with emerging technologies and industry trends with a willingness to learn new tools and methodologies as needed. Candidates should have a bachelor's degree in Computer Science, Information Technology, or a related field, and relevant professional certifications such as CompTIA A+, Network+, Server+, MCSA, or CCNA are a plus. This role requires a flexible schedule, including the ability to work during off-hours or weekends as needed, and occasional travel within the East of England region. The successful candidate will be joining a dynamic and innovative team dedicated to delivering top-tier IT services for our organisation.

Desired Candidate

In the vibrant technology landscape of East England we are seeking a dedicated and dynamic professional to join our IT Operations and Infrastructure team. As a key contributor, you will play a pivotal role in maintaining and enhancing our technical infrastructure, ensuring seamless operations, and driving digital transformation within our organization.

*Responsibilities: *

• Collaborate with the IT team to design, implement, and maintain robust IT infrastructure that aligns with our business objectives.
• Manage and monitor our IT systems, networks, servers, storage devices, and other infrastructure components for optimal performance and reliability.
• Troubleshoot hardware and software issues promptly and effectively to minimize downtime and maximize system availability.
• Participate in the development and implementation of IT policies, procedures, and standards to ensure security, efficiency, and compliance with industry best practices.
• Work closely with our vendors and service providers to ensure timely delivery, quality, and cost-effectiveness of IT services.
• Continuously evaluate emerging technologies and trends in the IT landscape, identifying opportunities for improvement and innovation within our organization.
• Provide technical guidance and support to other team members as needed, fostering a collaborative and knowledge-sharing environment.

*Qualifications: *

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Proven experience in IT infrastructure management and operations, ideally within a fast-paced and dynamic environment.
• Strong knowledge of IT systems, networks, servers, storage devices, and cloud technologies.
• Proficiency in scripting languages such as Python, Perl, or PowerShell.
• Experience with IT service management (ITSM) frameworks such as ITIL, or similar.
• Excellent problem-solving skills with the ability to analyze complex technical issues and develop effective solutions.
• Strong communication skills, both written and verbal with the ability to explain technical concepts clearly and effectively to non-technical stakeholders.
• A collaborative mindset with a willingness to work closely with team members and other departments to achieve common goals.
• A proactive approach to learning and staying current with technology trends and industry best practices.
• A passion for IT and a commitment to delivering high-quality, reliable, and secure IT services. Join us on this exciting journey, contributing to the success of our organization while growing your skills and career in the dynamic field of IT Operations and Infrastructure. We look forward to your application!

Diversity Statement

In our organization we firmly believe that a diverse and inclusive workplace is essential for innovation, creativity, and success. We are committed to fostering an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives, skills, and experiences. This commitment extends to all aspects of our operations, including our IT - Operations and Infrastructure team. We actively encourage applications from candidates of diverse backgrounds, abilities, ages, ethnicities, races, genders, sexual orientations, and religions. We recognize that a more diverse workforce not only enhances the cultural richness of our organization but also brings about innovative ideas, improved decision-making, and increased productivity. We strive to create a workplace where everyone feels comfortable being their authentic selves, free from discrimination or bias. To achieve this we have implemented several initiatives:

*Diversity & Inclusion Training

• : All our employees undergo regular diversity and inclusion training to ensure they understand the importance of diversity and are equipped to work effectively in a diverse team.

• *Resource Groups

• : We have established resource groups for various underrepresented groups within our organization, providing a platform for networking, mentorship, and professional development.

• *Flexible Work Arrangements

• : To accommodate the needs of our diverse workforce we offer flexible working arrangements, including remote work options and flexible schedules.

• *Recruitment Practices

• : We actively seek to expand our talent pool by partnering with organizations that focus on diversity and inclusion, attending job fairs targeted at underrepresented groups, and implementing blind recruiting practices to minimize unconscious bias in the hiring process.

• *Inclusive Culture

• : We foster an inclusive culture where everyone's ideas are valued and respected. This includes promoting open communication, active listening, and a zero-tolerance policy for any form of discrimination or harassment. By embracing diversity and inclusion we believe that we can create a stronger, more resilient organization that is better equipped to meet the challenges of today's rapidly changing technological landscape. We invite you to join us in our commitment to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed.

About the Company

*About the Company *

Located in the vibrant East of England we are a dynamic and forward-thinking technology organization committed to driving innovation and excellence within our industry. With a strong focus on IT Operations and Infrastructure we pride ourselves on delivering cutting-edge solutions that cater to the evolving needs of businesses across various sectors. Our team is a diverse mix of talented professionals who share a passion for technology and a relentless pursuit of progress. We foster an inclusive environment where creativity flourishes, and collaboration is encouraged at every level. Our culture encourages learning, growth, and development, ensuring that each member of our team has the opportunity to reach their full potential. At the heart of our operations lies a robust IT infrastructure that ensures seamless and secure data flow across our systems. We leverage the latest technologies and best practices to deliver reliable, scalable, and high-performance solutions that meet the stringent requirements of modern businesses. Our commitment to staying ahead of the curve in terms of technology trends and industry developments allows us to consistently exceed customer expectations. As part of our team, you will have the opportunity to work on exciting and challenging projects, collaborate with like-minded professionals, and contribute to the continued growth and success of our organization. If you are passionate about IT Operations and Infrastructure, eager to learn, and ready to make a significant impact we encourage you to explore the opportunities available within our dynamic team in the East of England.

Rewards

*Rewards *

Join our dynamic and innovative IT Operations and Infrastructure team in the East of England, and embark on a rewarding career journey with us. We offer an attractive remuneration package designed to recognize and appreciate your skills, experience, and commitment to excellence.

*Competitive Salary *

We provide a competitive salary that reflects your role's significance within our organisation, ensuring you are compensated fairly for your hard work and dedication.

*Performance Bonus *

Your contributions to the success of our IT Operations and Infrastructure team will not go unnoticed. We have an incentive-based performance bonus scheme in place, allowing you to share in the rewards of your achievements.

*Pension Scheme *

We understand the importance of planning for your future. Our generous pension scheme allows you to build a secure retirement fund and enjoy peace of mind knowing that your financial needs will be taken care of.

*Training and Development Opportunities *

Continuous learning is essential in the ever-evolving IT landscape. We provide ample opportunities for training, workshops, and conferences to keep your skills sharp and stay abreast of the latest industry trends.

*Flexible Working Arrangements *

We believe in work-life balance. Our flexible working arrangements enable you to maintain a healthy lifestyle while ensuring that you meet your professional commitments effectively.

*Employee Benefits *

As part of our team, you'll also enjoy a range of employee benefits, including health and wellness programs, employee assistance programs, and discounts on various products and services.

*Career Advancement Opportunities *

Growth is at the heart of our culture. We offer numerous opportunities for career advancement, enabling you to progress within our organisation based on your merit and performance. Join us today and experience a rewarding career with an organisation that values its employees, fosters innovation, and encourages growth. Together we can drive IT Operations and Infrastructure excellence in the East of England.