IT Systems Technician | Job in Lancashire

Thank you for considering a career with our dynamic and forward-thinking organisation! We are currently seeking an exceptional IT Systems Technician to join our dedicated team in the North West region. This role presents an exciting opportunity for a highly motivated, experienced professional to make a significant impact on our technology infrastructure and ensure seamless operations across all business functions. As an IT Systems Technician, you will be responsible for:

• Supporting and maintaining our organisation's IT systems and equipment, including servers, workstations, networking devices, and peripherals.
• Troubleshooting hardware and software issues, and providing prompt resolutions to ensure minimal downtime.
• Collaborating with the IT department to implement new technologies and improve existing systems for optimal efficiency.
• Assisting users with technical queries and providing training where necessary to promote self-sufficiency.
• Monitoring system performance and identifying areas for improvement to maintain high levels of service.
• Participating in incident response, disaster recovery, and business continuity planning as needed.
• Contributing to the development and enforcement of IT policies, standards, and best practices. To succeed in this role, you should possess:
• Proven experience as an IT Systems Technician or a related role.
• Strong working knowledge of IT systems, networks, and servers (e.g., Windows Server, Linux).
• Familiarity with various desktop operating systems (e.g., Windows, macOS, and Linux).
• Proficiency in network troubleshooting and administration.
• Excellent problem-solving skills and a customer-focused mindset.
• Strong communication and collaboration skills to work effectively within a team environment.
• A desire for continuous learning and staying current with emerging technologies.
• Ability to work under pressure and prioritize tasks effectively. Joining our organisation as an IT Systems Technician, you can look forward to:
• A competitive salary package commensurate with experience and qualifications.
• Comprehensive benefits, including health insurance, retirement savings plans, and paid time off.
• Opportunities for career growth and professional development.
• A supportive work environment that encourages innovation, collaboration, and learning.
• The satisfaction of working with a team dedicated to delivering excellence in the North West region. If you are an IT Systems Technician who is passionate about providing exceptional technical support we would love to hear from you! Apply today to become part of our dynamic team and help us drive success in the North West region. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Description

The organization is currently seeking a dedicated and skilled IT Systems Technician to join our dynamic team. In this role, you will be responsible for maintaining and troubleshooting the organization's computer systems, networks, and associated equipment to ensure optimal performance and reliability.

*Responsibilities: *

• Install, configure, maintain, and upgrade all hardware, software, and network components within the organization.
• Provide technical support to users, diagnose and resolve system-related problems.
• Perform regular backups of critical data and ensure disaster recovery procedures are in place and functioning effectively.
• Collaborate with the IT team to design, implement, and manage network security measures.
• Monitor systems for performance issues, identifying trends and implementing solutions to prevent future occurrences.
• Stay abreast of technological developments and industry best practices, making recommendations for system upgrades and improvements as necessary.
• Participate in the development and implementation of IT policies, procedures, and standards.
• Assist with the deployment of new technologies within the organization.
• Provide training and support to staff regarding the use of technology and software.
• Collaborate with other departments to understand their needs and provide appropriate technical solutions.

*Qualifications: *

• Proven experience as an IT Systems Technician or similar role.
• Solid technical knowledge of hardware, software, network systems, and telecommunications.
• Familiarity with relevant industry standards, regulations, and best practices.
• Excellent troubleshooting skills and the ability to effectively diagnose and resolve system issues.
• Strong problem-solving abilities and the capacity to work under pressure in a fast-paced environment.
• Outstanding communication skills, both written and verbal with the ability to explain complex technical concepts to non-technical personnel.
• Ability to work collaboratively within a team and independently as needed.
• Strong organizational skills and the capacity to prioritize tasks effectively.
• Proficiency in IT service management (ITSM) practices.
• A bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required for candidates with equivalent experience. Join our team and play a crucial role in maintaining the smooth operation of our technology infrastructure. We offer competitive compensation and benefits, opportunities for professional growth, and a supportive work environment that values innovation and collaboration. If you are passionate about IT and ready to contribute to a dynamic organization we would love to hear from you!

Required Skills

*Required Skills (IT Systems Technician) *

To succeed in the role of IT Systems Technician within our organization, you should possess the following skills and qualifications:

*Technical Expertise

• :

• Strong knowledge of operating systems (Windows Server, Linux, MacOS)
• Proficiency in network infrastructure (TCP/IP, DNS, VPNs)
• Experience with server virtualization technologies (VMware, Hyper-V)
• Familiarity with cloud computing platforms (Azure, AWS, Google Cloud)
• Understanding of IT security best practices and experience with firewalls, antivirus software, and intrusion detection systems

*Problem-Solving Abilities

• :

• Ability to diagnose, troubleshoot, and resolve technical issues in a timely manner
• Strong analytical skills to identify the root cause of problems and implement effective solutions
• Capacity to work under pressure and prioritize tasks effectively when faced with multiple issues concurrently

*Communication Skills

• :

• Excellent verbal and written communication skills with an ability to explain complex technical concepts in a clear and concise manner to non-technical staff members
• Strong customer service skills, demonstrating empathy and patience when assisting users with their IT problems

*Collaboration

• :

• Ability to work effectively as part of a team, collaborating with other technicians, support staff, and managers on projects and initiatives
• Willingness to share knowledge and best practices with colleagues to continuously improve the organization's IT infrastructure

*Continuous Learning

• :

• Commitment to staying up-to-date with the latest IT trends, technologies, and security threats through self-study and professional development courses
• Flexibility to adapt to new technologies and processes as they are introduced within the organization

*Certifications (Preferred but not mandatory)

• :

• CompTIA A+ or Network+ certifications
• Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE)
• Certified Information Systems Security Professional (CISSP) or similar IT security certification

Who We Are Looking For

We are seeking a dedicated and skilled IT Systems Technician to join our dynamic team in the North West region. This is an exciting opportunity for an individual who thrives on resolving complex technical issues, maintaining system functionality, and ensuring network security within a fast-paced environment.

*Responsibilities: *

• Maintain, troubleshoot, and repair hardware, software, and related equipment to ensure optimal performance of our systems.
• Collaborate with other IT team members to design, implement, and upgrade our IT infrastructure as necessary.
• Provide technical support to users across various platforms, including but not limited to Windows, Mac OS, and Linux.
• Ensure the security and integrity of our data by implementing appropriate measures and policies.
• Monitor system performance, diagnose issues, and implement solutions to maintain system stability and availability.
• Participate in IT projects as required, providing technical expertise and guidance to ensure successful completion.
• Stay updated with industry trends and technologies, applying this knowledge to enhance our IT systems.

*Requirements: *

• Proven experience as an IT Systems Technician or similar role.
• Strong working knowledge of network protocols and software applications.
• Proficiency in hardware repair and installation.
• Excellent troubleshooting skills with the ability to quickly identify and resolve technical issues.
• Strong communication skills, both written and verbal, to effectively liaise with users and other IT staff.
• Ability to work independently as well as collaboratively in a team setting.
• Familiarity with security best practices and experience implementing security measures for IT systems.
• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not essential for candidates with equivalent professional experience.
• Certifications such as CompTIA A+, Network+, Security+, or similar are desirable. If you are passionate about IT, enjoy solving complex problems, and thrive in a collaborative environment we would love to hear from you! Apply today to join our forward-thinking organisation and take the next step in your career as an IT Systems Technician.

Application Procedure

Application Procedure for IT Systems Technician Thank you for your interest in the IT Systems Technician position at our organization. We are seeking a highly skilled and motivated individual to join our dynamic team. Below is the detailed application procedure: Submitting Your Application:

Application Review: Once we receive your application, it will be reviewed by our recruitment team. Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted for further stages of the process.

Initial Screening and Interview: If selected, you will be invited for an initial screening interview via video call. This will provide us with a better understanding of your technical skills, problem-solving abilities, and cultural fit within our team.

Technical Assessment: If you successfully pass the initial screening, you will be asked to complete a series of technical assessments. These assessments are designed to evaluate your knowledge and practical skills in areas relevant to the IT Systems Technician role.

Final Interview: Following a successful completion of the technical assessment, you will be invited for a final interview with the IT department manager and other key team members. This will provide an opportunity for us to discuss your experience, expectations, and how you can contribute to our team's success.

Offer and Onboarding: If selected as the best fit for the role after the final interview we will extend an offer of employment which includes details about salary, benefits, and start date. Upon acceptance, our HR department will guide you through the onboarding process to ensure a smooth transition into your new role with us.

The Company

As a dynamic and forward-thinking organization in the North West region we take pride in our commitment to innovation, collaboration, and the pursuit of excellence. We are currently seeking an IT Systems Technician to join our dedicated team that is responsible for maintaining, developing, and supporting our critical technology infrastructure. In this role, you will have the opportunity to work with a diverse range of cutting-edge technologies while collaborating with a highly skilled and motivated group of professionals. Your contributions will play a crucial role in ensuring the smooth operation of our systems, as well as driving the development of new solutions that support our organization's growth and strategic objectives. Our team values continuous learning, open communication, and a solutions-focused mindset. If you are passionate about technology, enjoy finding creative solutions to complex problems, and thrive in a fast-paced environment we would love to hear from you! As an equal opportunity employer we welcome applications from individuals of all backgrounds and experiences. Key Responsibilities:

• Troubleshoot, maintain, and upgrade our IT systems and infrastructure, ensuring optimal performance and reliability.
• Collaborate with internal stakeholders to identify technology needs, develop solutions, and provide ongoing support.
• Implement and manage security measures to protect our sensitive data and prevent unauthorized access.
• Maintain comprehensive documentation of system configurations, updates, and troubleshooting procedures for future reference.
• Stay up-to-date with emerging technologies and industry best practices to drive continuous improvement in our technology capabilities.
• Assist in the development of training materials and provide ongoing support to less experienced team members. Qualifications:
• A bachelor's degree (or equivalent experience) in Computer Science, Information Technology, or a related field.
• Proven experience as an IT Systems Technician or similar role.
• Strong understanding of network protocols, system architecture, and security best practices.
• Proficiency in a range of operating systems (e.g., Windows, Linux) and relevant software applications.
• Excellent problem-solving skills and the ability to quickly adapt to new technologies.
• Strong communication and collaboration skills with a focus on providing exceptional customer service.
• Self-motivated and results-driven with a passion for technology and a commitment to learning. We offer competitive compensation and benefits packages, as well as opportunities for professional development and career advancement. If you are ready to take the next step in your IT career and make a meaningful impact on an innovative organization we encourage you to apply today!

Compensation and Benefits

As a valued member of our IT Systems Technician team, you will be offered a competitive salary package that reflects your skills, experience, and the value you bring to our organization. The details of your compensation package will be discussed during the interview process. In addition to a generous base salary we offer an array of benefits designed to support your physical, financial, and emotional wellbeing:

*Health Insurance

• : Comprehensive health insurance coverage for you and your family, including medical, dental, and vision care.

• *Retirement Savings Plan

• : A matching 401(k) plan to help you save for your retirement.

• *Paid Time Off

• : Generous vacation time, sick leave, and holidays to ensure you have the rest and rejuvenation you need.

• *Professional Development

• : Opportunities for continued learning, including access to training programs, conferences, and certifications relevant to your role as an IT Systems Technician.

• *Employee Assistance Program (EAP)

• : Access to confidential counseling services for you and your family members to help with personal or work-related issues.

• *Flexible Work Schedule

• : Flexible working arrangements to help you maintain a healthy work-life balance.

• *Wellness Programs

• : Regular wellness activities, challenges, and incentives to encourage a healthy lifestyle.

• *Employee Discounts

• : Exclusive discounts on various products and services through our partnerships with leading brands.

• *Recognition Programs

• : Opportunities for recognition and reward for your exceptional work and contributions to the team. We believe that a happy, healthy, and well-compensated team is essential to our success as an organization. We look forward to discussing these benefits further during the interview process.