Bank Enabling Support Worker | Job in Devon

Position: Bank Enabling Support Worker - Hallgate, Hexham

We are seeking a dedicated and compassionate Bank Enabling Support Worker to join our team in the beautiful town of Hexham, South West England. This is a flexible role offering hours as and when required, providing an excellent opportunity for those who value work-life balance or wish to supplement their current income.

In this role, you will be working closely with our residents, supporting them with their daily living activities, promoting independence, dignity, and respect. Your key responsibilities will include:

• Providing personal care such as washing, dressing, and grooming.
• Assisting with mobility and daily exercises to maintain the health and wellbeing of our residents.
• Helping with meal preparation and feeding if required.
• Engaging in meaningful activities with our residents, fostering positive relationships and enhancing their quality of life.
• Following all relevant policies and procedures, ensuring a safe and comfortable environment for our residents at all times.
• Collaborating with the care team to deliver high-quality care and support.

To be successful in this role, you should possess:

• A genuine desire to make a difference in people's lives.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Flexibility to work on various shifts including weekends, evenings, and bank holidays.
• Previous experience in a care setting, although this is not essential for the right candidate who can demonstrate a strong desire to learn and develop.
• A willingness to undergo relevant training and background checks.

We offer competitive hourly rates and numerous benefits including:

• Comprehensive induction program.
• Ongoing training and development opportunities.
• Opportunities for career progression within the organization.
• Employee recognition schemes.
• Staff discounts on various services.
• A supportive, friendly, and inclusive work environment.

If you are passionate about care, dedicated to making a positive impact, and seeking a flexible role that aligns with your lifestyle, we would love to hear from you. Apply today and join our team in providing exceptional care at Hallgate, Hexham.

Role Insights

At our facility in Hexham, we are seeking a compassionate and dedicated individual to join our team as a Bank Enabling Support Worker. This role offers the flexibility of working hours on an 'as-needed' basis, allowing you to balance your personal and professional commitments effectively.

• Provide high-quality care and support to residents in line with their individual care plans.

• Assist with daily living tasks such as washing, dressing, and meal preparation.

• Engage with residents in meaningful activities to promote their wellbeing and independence.

• Administer medication as prescribed and maintain accurate records of administration.

• Maintain a clean, safe, and comfortable environment for residents.

• Liaise effectively with nursing staff, family members, and other healthcare professionals.

• Contribute to the development and implementation of care plans for residents.

• Follow all relevant policies, procedures, and guidelines to ensure the highest standards of care are maintained.

• Participate in ongoing training and development opportunities to enhance your skills and knowledge.

• Promote dignity, respect, and choice in all aspects of care delivery.

• A minimum of Level 2 or Level 3 Diploma in Health and Social Care (or equivalent).

• Proven experience working in a similar role within a healthcare setting.

• Excellent communication skills, both verbal and written.

• Ability to work flexibly, including evenings, weekends, and bank holidays as required.

• A compassionate nature with a genuine desire to make a positive impact on the lives of our residents.

• Good organizational skills and the ability to prioritize tasks effectively.

• Willingness to undertake relevant training programs to further your professional development.

• Respect for the dignity, confidentiality, and privacy of all residents.

• Able to work as part of a team and independently when necessary.

• Basic computer literacy, including proficiency in Microsoft Office applications.

By joining our team as a Bank Enabling Support Worker at Hallgate, Hexham, you will be part of an organization that values its staff and provides them with the support they need to excel in their roles. We offer competitive rates of pay, comprehensive training programs, and opportunities for career progression.

If you are passionate about making a positive difference in people's lives and meet the requirements outlined above, we would love to hear from you! Please submit your application via our online portal, including a cover letter detailing why you believe you would be a great fit for this role.

We look forward to hearing from you soon!

Skill Requirements

• Experience: Minimum of 2 years' experience working in a banking environment or a related field.

• Customer Service: Exceptional customer service skills with the ability to handle customer queries and complaints professionally and effectively.

• Technical Proficiency: Proficient in using various banking software applications and systems. Familiarity with cash handling procedures is desirable.

• Communication Skills: Excellent verbal and written communication skills. Ability to communicate effectively with colleagues, customers, and management.

• Problem-Solving: Strong problem-solving abilities with the capacity to think critically and find solutions in a fast-paced environment.

• Organizational Skills: Highly organized with the ability to manage multiple tasks simultaneously while ensuring attention to detail and accuracy.

• Teamwork: Able to work collaboratively within a team, as well as independently when necessary.

• Adaptability: Flexible and adaptable to changes in a fast-paced, evolving environment.

• Financial Knowledge: Understanding of banking products and services.

• Compliance Awareness: Knowledge of banking regulations and compliance requirements.

• Continuous Learning: Proactive approach to learning new technologies, processes, and industry developments.

• Patience and Empathy: Patient and empathetic when dealing with customers who may be stressed or confused about their banking needs.

• Confidentiality: Able to maintain the confidentiality of sensitive customer information at all times.

This role requires a proactive, service-oriented individual with strong interpersonal skills and technical proficiency in a banking environment. The successful candidate will play a crucial role in enhancing the overall customer experience while ensuring adherence to bank policies and regulations.

Our Company

As a testament to our dedication, we strive to foster an inclusive, supportive, and collaborative work environment where every team member can grow, learn, and excel. Our employees are our greatest asset, and we invest in their professional development and well-being through ongoing training programs, competitive compensation packages, and comprehensive benefits.

Growth Opportunities

In this dynamic and evolving role as a Bank Enabling Support Worker in the vibrant town of Hexham, South West, you will have ample opportunities for personal and professional growth. Here's what you can expect:

• Flexible Working: As a Bank Employee, you will have the flexibility to choose your working hours that suit your lifestyle and availability, offering a work-life balance tailored to your needs.

• Diverse Work Environment: Our organization prides itself on fostering an inclusive and diverse work environment. You'll have the chance to collaborate with individuals from various backgrounds and experiences, contributing to your cultural competency and broadening your professional network.

• Continuous Learning and Development: We are committed to investing in our employees' growth. Through regular training sessions, workshops, and online learning resources, you will have the opportunity to upgrade your skills, acquire new ones, and stay updated with the latest industry trends.

• Career Advancement Opportunities: As a Bank Employee, you are never too far from a promotion. With numerous opportunities for internal advancement, you can grow within our organization at your own pace, backed by support from senior leadership and mentorship programs.

• Community Engagement: Hexham is more than just a workplace; it's a community. As part of our team, you will have the chance to engage with local initiatives, events, and projects, making a tangible impact on the people who live here.

• Competitive Benefits Package: Our comprehensive benefits package includes competitive pay rates, employee discounts, pension plans, and health and wellness programs, ensuring that you are taken care of both inside and outside of work.

Join us as a Bank Enabling Support Worker at Hallgate, Hexham, and embark on a rewarding journey of personal growth, professional development, and community engagement. We look forward to welcoming you to our team!