Collections Assistant | Job in Leicestershire

In our organization, we believe in nurturing talent and providing opportunities for growth. As a Collections Assistant, you will be an integral part of our development programs designed to support your professional growth and enable you to contribute significantly to our mission. Here's an overview of the key development programs that you can expect as a Collections Assistant in East Midlands:

Upon joining us, you will participate in a comprehensive orientation program aimed at familiarizing you with our organization, culture, values, and operations. This program is designed to help you settle in quickly, understand your role, and gain insights into the broader context of our collections management activities.

We recognize that practical experience plays a crucial role in professional development. As a Collections Assistant, you will be provided with opportunities to learn and grow on the job under the guidance of experienced mentors. Our OJT program is tailored to help you acquire essential skills, knowledge, and competencies needed to excel in your role effectively.

To further enhance your expertise, we regularly organize training workshops and seminars on various topics related to collections management, including collections care, conservation techniques, documentation, and digital asset management. These sessions are led by industry experts and provide an excellent opportunity for you to expand your skillset and stay updated with the latest trends and best practices in collections management.

We believe that the wisdom of experienced professionals can significantly contribute to the growth of our team members. As a Collections Assistant, you will be paired with an experienced mentor who will guide you through your journey, share insights, and provide constructive feedback on your work. This relationship is designed to foster mutual learning, enhance your confidence, and support your professional development.

Regular performance reviews are conducted to assess your progress, identify areas for improvement, and set achievable goals for your future growth. These reviews provide an opportunity for open dialogue between you and your supervisor, enabling you to discuss your career aspirations, challenges faced, and strategies for overcoming them.

In collaboration with your supervisor, you will develop a tailored Career Development Plan (CDP). This plan outlines the specific skills, knowledge, and experiences you need to acquire to advance in your career within our organization. Your CDP will serve as a roadmap guiding you towards your long-term professional goals and providing you with a clear path to success.

By participating in these development programs, you will not only grow professionally but also contribute to the success of our collections management efforts in East Midlands. We are excited to welcome you to our team and look forward to supporting your growth and achievements as a Collections Assistant.

Company Background

As a strategic partner to numerous businesses, both small and large, we pride ourselves on fostering strong relationships built on trust, integrity, and a shared desire for success. To support our growth trajectory, we are seeking an enthusiastic and dedicated Collections Assistant to join our dynamic team.

Our collections department plays a crucial role in ensuring the timely payment of our invoices, enabling us to maintain a healthy cash flow and continue providing exceptional service to our clients. In this role, you will be responsible for following up with overdue accounts, maintaining accurate records, and liaising effectively with internal teams and customers to facilitate efficient debt collection processes.

At , we believe in the power of collaboration, continuous learning, and fostering an inclusive work environment that empowers each team member to grow both personally and professionally. If you share our values, are passionate about finance, and thrive in a fast-paced, dynamic setting, we encourage you to apply for this exciting opportunity. Together, we can shape the future of and continue to exceed customer expectations.