Deputy Manager | Job in County Durham

*Role Title:

• Deputy Manager

*Location:

• North East

*Job Description: *

We are seeking a highly motivated and experienced Deputy Manager to join our team in the North East. This is an exciting opportunity for a dedicated professional who is passionate about leadership, management, and delivering exceptional customer service.

As a Deputy Manager, you will play a vital role in supporting the overall operation of our establishment, ensuring smooth day-to-day running, and contributing to the strategic development of the business. You will lead by example, fostering a positive work environment that encourages teamwork, learning, and growth.

*Key Responsibilities: *

• Assist in the development and implementation of business strategies to achieve organizational objectives.
• Provide effective leadership to a team, ensuring their ongoing training and development.
• Manage day-to-day operations, including staff scheduling, inventory control, and financial management.
• Maintain high standards of customer service, ensuring all customers receive exceptional experiences.
• Collaborate with the Manager in addressing any operational issues that may arise.
• Contribute to a positive, respectful, and inclusive workplace culture.
• Adhere to all company policies and regulations, as well as relevant industry standards and legislation.
• Participate in regular performance reviews for team members.

*Qualifications: *

• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Ability to manage budgets, financial reports, and inventory control.
• Knowledge of relevant industry standards and legislation.
• Strong organizational and multitasking skills.
• A positive attitude and the ability to handle pressure effectively.
• Degree or equivalent qualification is desirable but not essential.

*What We Offer: *

• Competitive salary and benefits package.
• Opportunities for career development and progression.
• A supportive and inclusive work environment.
• The chance to be part of a dynamic team making a positive impact in our community.
• Regular team building activities and events.

If you are an experienced Deputy Manager with a passion for leadership and exceptional customer service, we would love to hear from you. Apply today to join our team in the North East!

Position Details

We are seeking a dynamic and experienced Deputy Manager to join our team based in the North East region. The ideal candidate will have a proven track record in leadership, excellent communication skills, and a passion for delivering exceptional service.

*Key Responsibilities: *

• Assist in the overall management of the facility, ensuring smooth day-to-day operations.
• Support the development and implementation of strategic plans to achieve operational objectives.
• Lead and manage a team, providing coaching, mentoring, and performance feedback as needed.
• Ensure high levels of customer service are consistently delivered, addressing any issues promptly and professionally.
• Collaborate with the management team on budgeting, financial planning, and cost control.
• Maintain a safe and clean working environment, adhering to all relevant health and safety regulations.
• Contribute to the development and improvement of policies, procedures, and quality standards.
• Build and maintain strong relationships with key stakeholders, including clients, suppliers, and regulatory bodies.

*Qualifications: *

• A relevant degree or equivalent professional qualification in a related field.
• Proven experience as a Deputy Manager or similar role.
• Excellent leadership skills, with the ability to motivate and manage a team effectively.
• Strong communication skills, both written and verbal.
• Experience in budgeting, financial planning, and cost control.
• A solid understanding of health and safety regulations and best practices.
• Knowledge of relevant industry policies, procedures, and quality standards.
• Ability to work flexible hours as required by the business.

We offer a competitive salary package, opportunities for professional development, and a supportive team environment. If you are passionate about leadership, service delivery, and making a positive impact, we would love to hear from you!

To apply, please submit your CV and cover letter detailing your relevant experience and qualifications. We look forward to reviewing your application!

Competencies

• Demonstrate effective leadership skills, inspiring and motivating a team to achieve organizational goals.

• Plan and coordinate day-to-day operations, ensuring smooth functioning of the department.

• Provide guidance, mentorship, and support to team members to enhance their professional growth.

• Analyze complex information, identify key issues, and develop effective solutions.

• Collaborate with senior management to strategize, set goals, and implement plans for the organization's success.

• Make sound decisions in a timely manner based on available data and informed judgment.

• Effectively communicate ideas, expectations, and feedback to team members, stakeholders, and clients.

• Build and maintain strong relationships with colleagues, partners, and clients through active listening, empathy, and a customer-focused approach.

• Facilitate productive meetings, discussions, and presentations, ensuring all parties have a clear understanding of the topics at hand.

• Identify, assess, and prioritize potential problems or crises in the workplace.

• Develop and implement effective strategies to resolve issues efficiently and effectively.

• Stay calm and composed under pressure, making rational decisions that prioritize the well-being of the team and the organization as a whole.

• Understand the mission, vision, values, and culture of the organization, and demonstrate commitment to these principles in your work.

• Stay informed about industry trends, best practices, and new developments in your field.

• Adapt quickly to changing circumstances, demonstrating flexibility and resilience in the face of challenges.

• Work collaboratively with colleagues across different departments and at various levels within the organization.

• Foster a positive, inclusive team environment that encourages cooperation, respect, and open communication.

• Contribute to the success of the team by sharing knowledge, skills, and resources as needed.

Who We Are Looking For

*Location:

• North East

We are a dynamic and rapidly growing organization based in the North East region, seeking a dedicated and experienced Deputy Manager to join our team. This role is a fantastic opportunity for an individual who thrives in challenging environments, values collaboration, and is passionate about contributing to our mission of providing exceptional services to our clients.

*Responsibilities: *

• Assist the General Manager in the day-to-day operations, ensuring efficient service delivery across all areas of the business.
• Provide leadership and support to the management team, fostering a positive work environment that encourages professional growth and development.
• Oversee various administrative tasks, including budgeting, financial reporting, and staff scheduling.
• Contribute to strategic planning and decision-making processes, helping shape the future direction of our organization.
• Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded while fostering long-term partnerships.
• Collaborate with the General Manager in recruitment, selection, and onboarding of new team members to ensure a talented and diverse workforce.
• Adhere to and enforce all relevant policies, procedures, and legal requirements within the organization.
• Continuously seek opportunities for process improvement and innovation, driving operational excellence across all departments.
• Collaborate with the General Manager in responding to crisis situations effectively and efficiently, upholding our commitment to safety and security at all times.
• Contribute to a culture of learning, sharing knowledge and best practices within the team to ensure ongoing professional development and growth.

*Qualifications: *

• Proven experience as a Deputy Manager or similar role in a relevant industry.
• Strong leadership skills, with the ability to motivate, mentor, and develop a high-performing team.
• Excellent financial management skills, including budgeting, forecasting, and cost control.
• Demonstrated ability to make strategic decisions and implement effective operational plans.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike.
• Strong organizational and project management abilities, with a demonstrated ability to multitask and prioritize competing demands effectively.
• A commitment to ongoing professional development and growth, with a willingness to learn and adapt in an ever-changing environment.
• Familiarity with relevant policies, procedures, and legal requirements within the industry.
• A passion for exceptional customer service and a dedication to ensuring client satisfaction at all times.
• A proactive approach to identifying opportunities for improvement and innovation, with a commitment to operational excellence in all areas of the business.

If you are an experienced Deputy Manager seeking a dynamic and rewarding role within a growing organization, we would love to hear from you. Please submit your application, including a cover letter detailing your suitability for this position and a comprehensive resume outlining your relevant experience, through our online portal by the closing date. We look forward to reviewing your application and exploring the possibility of welcoming you to our team!

Application Instructions

Thank you for your interest in the Deputy Manager position with our organization located in the North East region. This role is a fantastic opportunity to join a dynamic team that values collaboration, continuous learning, and a strong commitment to delivering exceptional service.

*How to Apply: *

To apply for this role, please submit the following documents and information:

• Cover Letter: In your cover letter, explain why you are interested in this position, how your skills and experiences align with our organization's values, and what makes you a strong candidate for the Deputy Manager role.

• Resume/CV: Please include a detailed account of your work history, qualifications, skills, and achievements relevant to the Deputy Manager position.

• References: Provide the contact information for at least three professional references who can speak to your experience in management roles.

*Application Deadline: *

*Interview Process: *

Successful applicants will be invited to participate in multiple rounds of interviews. These may include video calls, phone conversations, and in-person meetings with our management team. You will receive communication about each stage of the interview process via email.

Thank you for considering this opportunity with our organization. We look forward to reviewing your application!

Our Company

Welcome to , a dynamic and innovative company based in the beautiful North East region. Established with a vision to make a significant impact in our industry, we have grown over the years to become a trusted leader in our field. Our success is built on a foundation of integrity, collaboration, and a relentless pursuit of excellence.

At , we pride ourselves on our vibrant and inclusive work environment that fosters creativity, growth, and learning. We believe that our people are our greatest asset, and we strive to provide them with the resources, support, and opportunities they need to excel in their roles.

Our commitment to sustainability and community engagement sets us apart. We are deeply rooted in the North East region and are dedicated to making a positive impact on the environment and the people who call this area home.

In the Deputy Manager role at , you will have the opportunity to play a pivotal role in our ongoing success story. This position offers an exciting challenge for a dynamic, ambitious individual looking to take their career to the next level. If you are a team player with strong leadership skills, a strategic mindset, and a passion for excellence, we would love to hear from you.

Join us at and be part of something truly special. Together, we can shape the future of our industry and make a difference in the North East region. We look forward to your application.

Employee Perks

As a valued member of our team as Deputy Manager at our North East location, you'll enjoy a variety of competitive perks designed to support your professional growth, work-life balance, and overall wellbeing. Here's an overview of what we offer:

• Competitive Salary: We believe in rewarding the hard work and dedication of our team members with a competitive salary package that reflects their contributions to our organization.

• Comprehensive Benefits Package: Our benefits package includes medical, dental, and vision insurance, as well as life insurance, disability insurance, and flexible spending accounts (FSA) to help you manage your healthcare expenses.

• Paid Time Off: We value work-life balance, which is why we offer generous paid time off (PTO) for all full-time employees. This allows you to recharge and pursue personal interests outside of work.

• Professional Development Opportunities: As a Deputy Manager, your growth matters to us. We provide opportunities for continuous learning through on-the-job training, workshops, seminars, and mentorship programs to help you advance in your career.

• Employee Assistance Program (EAP): Our EAP offers confidential counseling services for employees and their families to address personal or work-related issues that may impact their wellbeing.

• Retirement Savings Plan: We offer a retirement savings plan with matching contributions to help you prepare for your financial future.

• Employee Discounts: As part of our team, you'll enjoy exclusive discounts on various products and services from our company and select partners.

• Flexible Work Arrangements: In certain roles and circumstances, we offer flexible work arrangements to help you maintain a healthy balance between your personal life and work responsibilities.

• Employee Recognition Programs: We celebrate the achievements of our team members through various recognition programs, including service awards and employee of the month recognitions.

• Community Involvement Opportunities: Our company encourages employee involvement in community projects and initiatives that promote social responsibility and give back to the North East community.