Despatch Desk Operator | Job in North Yorkshire

Welcome to our vibrant and dynamic organization, where we pride ourselves on delivering exceptional service and quality products to our valued customers across Yorkshire and The Humber, and beyond. As part of our continuous growth and expansion, we are seeking a dedicated and meticulous Despatch Desk Operator to join our team.

Our Despatch Desk Operator plays a crucial role in ensuring the smooth and efficient dispatch of our products to our customers. This role is not just about sending out packages; it's about making sure that every item leaves our warehouse with precision, accuracy, and on time.

*Key Responsibilities: *

• Processing and confirming orders, ensuring accurate details are entered into the system.
• Coordinating with various departments to ensure timely order fulfillment.
• Preparing and printing shipping labels, packing slips, and other necessary documentation.
• Liaising with courier services to arrange collection of dispatched items.
• Maintaining accurate records and reports of all despatched items.
• Handling customer enquiries related to dispatch status in a professional and friendly manner.
• Adhering to company policies and procedures, and maintaining a clean and organized work environment.
• Assisting with any other tasks as required by the management.

*Qualifications: *

• Proven experience in a similar role, preferably within a fast-paced warehouse or logistics environment.
• Excellent organizational skills with an ability to prioritize tasks effectively.
• Strong attention to detail and accuracy.
• Good communication skills, both verbal and written, with the ability to liaise effectively with customers and internal teams.
• Proficiency in using computer systems and software, particularly MS Office Suite.
• Ability to work well under pressure and meet tight deadlines.
• Flexibility to work during peak periods or cover for absent colleagues.
• A positive and proactive approach to problem-solving.
• A desire to learn and develop within the role, contributing to the ongoing success of our organization.

If you are a detail-oriented individual with a passion for logistics and customer service, we would love to hear from you. Join us in our mission to deliver exceptional service and quality products, while growing your career in a dynamic and supportive work environment.

To apply, please submit your CV and cover letter via the link provided on our careers page. We look forward to welcoming you to our team!