Domestic Assistant BANK | Job in Herefordshire

*Summary *

We are seeking a dedicated and reliable Domestic Assistant to join our esteemed team at our location in the West Midlands region. In this role, you will play a crucial part in maintaining the cleanliness and order of our facilities, ensuring that our clients enjoy a pleasant and hygienic environment at all times.

Key Responsibilities:

• Perform general housekeeping duties, including but not limited to cleaning, dusting, vacuuming, mopping, and polishing surfaces throughout the facility.
• Empty waste bins, ensuring they are properly disposed of and replaced as needed.
• Ensure that all common areas are kept clean and tidy, with a particular focus on kitchens, dining areas, bathrooms, and reception spaces.
• Adhere to our established cleaning schedules, ensuring that all tasks are completed efficiently and effectively.
• Collaborate with the team to address any maintenance issues or requests promptly.
• Maintain a high level of professionalism and discretion when interacting with clients and colleagues.
• Follow all health and safety procedures, including the correct use of cleaning equipment and chemicals.
• Participate in regular training sessions to stay up-to-date on our cleaning protocols and best practices.

Desired Qualifications:

• Previous experience as a Domestic Assistant or similar role is preferred but not essential for the right candidate.
• A proactive approach to work, with the ability to take initiative when necessary.
• Excellent communication skills, both written and verbal.
• Strong attention to detail, with a commitment to delivering high-quality results.
• A flexible attitude and willingness to perform tasks as directed by supervisors.
• Ability to work effectively in a team environment, contributing positively to the morale of your colleagues.
• Basic knowledge of cleaning equipment and chemicals is beneficial but not essential, as full training will be provided.
• A valid DBS check or willingness to obtain one is required for this position.

By joining our team as a Domestic Assistant, you'll be part of an organization that values hard work, collaboration, and the continuous pursuit of excellence. If you're ready to make a positive impact on our clients' experiences while growing your career in a supportive environment, we encourage you to apply for this exciting opportunity today!

Competencies

*Competencies *

• Communication Skills: Excellent verbal and written communication skills are essential for this role. You will be required to communicate effectively with colleagues, clients, and service users in a clear, concise, and respectful manner.

• Teamwork: The ability to work collaboratively as part of a team is crucial. You will be expected to contribute positively to a team-oriented working environment, supporting your colleagues and fostering good working relationships.

• Flexibility: A willingness to adapt to changing circumstances and work flexibly according to the needs of the role is essential. This may include working during peak times or on short notice.

• Attention to Detail: A high level of attention to detail is required for this role, as you will be responsible for maintaining a clean and tidy environment. Any tasks assigned to you must be carried out accurately and thoroughly.

• Physical Capabilities: The ability to carry out physical tasks such as cleaning, moving furniture, and carrying equipment is necessary. You should be physically fit and able to work for extended periods of time without undue fatigue.

• Time Management: Effective time management skills are essential for this role. You will be expected to manage your own workload efficiently, prioritizing tasks effectively in order to meet deadlines.

• Customer Service Skills: Providing excellent customer service is an integral part of this role. You will be required to treat all service users with respect, empathy, and professionalism at all times.

• Problem-Solving Skills: The ability to identify and resolve problems quickly and effectively is desirable. This may involve using your initiative to find solutions when issues arise.

• Health and Safety Awareness: A good understanding of health and safety procedures is necessary for this role. You will be expected to work safely at all times, adhering to all relevant policies and guidelines.

• Continuous Learning: A commitment to continuous learning and development is important. You should be open to feedback and willing to learn new skills and improve existing ones in order to perform your role effectively.

Job Responsibilities

As a Domestic Assistant (Bank), you will be responsible for maintaining a high standard of cleanliness and hygiene within our healthcare facilities in the West Midlands region. Your primary duties will include but are not limited to:

• Cleaning: Perform general cleaning tasks such as dusting, vacuuming, mopping, and disinfecting surfaces in all areas of the facility including patient rooms, common areas, kitchens, bathrooms, and corridors.

• Linen Management: Ensure an adequate supply of clean linen is available at all times. Launder, iron, and deliver linens as required.

• Waste Management: Collect, sort, and dispose of waste materials in accordance with local regulations and facility policies.

• Equipment Maintenance: Clean and sanitize medical equipment under the supervision of the Infection Prevention and Control team. Report any malfunctioning equipment for repair.

• Patient Care Support: Assist with the care of patients, including making beds, changing bed linen, and ensuring patient rooms are kept tidy and comfortable.

• Infection Prevention and Control: Follow established infection prevention and control policies and procedures to ensure a safe environment for patients, staff, and visitors.

• Stock Management: Restock cleaning supplies, linens, and other necessary items as required, ensuring that all areas have the resources they need to operate effectively.

• Communication: Maintain open lines of communication with supervisors and colleagues regarding any issues or concerns related to your work. Report any maintenance needs promptly.

• Health and Safety: Adhere to health and safety regulations, use personal protective equipment as required, and follow safe handling procedures for chemicals and equipment.

• Continuous Learning: Stay updated on the latest cleaning techniques, products, and best practices by attending training sessions and workshops as needed.

Compensation and Benefits

We offer a competitive salary for our Domestic Assistant Bank role that is commensurate with experience and skills. The specific salary details will be discussed during the interview process.

As a Domestic Assistant Bank, you will work on an as-needed basis, with flexible working hours to suit both our operational requirements and your availability. This role primarily involves day shifts but may require occasional evening or weekend work.

Full-time equivalent employees are entitled to 28 days of paid annual leave per year, which includes bank holidays. Part-time staff accrue pro-rated annual leave based on their contracted hours. Additionally, we understand the importance of taking time off for rest and personal reasons. You will be entitled to request unpaid leave as needed, subject to management approval.

We are proud to offer a generous contributory pension scheme to all eligible employees. The pension scheme is designed to help you save for your retirement, providing financial security for the future.

We invest in our team's development and offer comprehensive training programs to help you excel in your role. This includes on-the-job training, workshops, and external courses as appropriate. We also encourage continuous learning and personal growth.

As a valued member of our team, you will enjoy various employee benefits:

• Discounts at Local Shops & Services: Take advantage of exclusive discounts at local shops and services within the West Midlands area.

• Employee Assistance Programme (EAP): Access confidential support for emotional wellbeing, legal advice, and other life management issues 24/7.

• Cycle to Work Scheme: Save on the purchase of a new bike and cycling equipment through our cycle-to-work scheme.

• Health Cash Plan: Reclaim money spent on dental treatment, glasses, physiotherapy, and more through our health cash plan.

• Long Service Awards: We recognise and reward long service with special awards to celebrate your commitment to our organisation.

• Recognition Scheme: Regularly acknowledge exceptional contributions by team members through our recognition scheme.

Company Background

Company Background

*About Us *

BANK is a leading provider of domestic and residential care services in the West Midlands region. With over 20 years of experience, we have built a reputation for delivering high-quality care and support to individuals across our community. Our mission is to enable people to live independently and comfortably within their own homes, while maintaining dignity, respect, and promoting wellbeing.

*Our Values *

At BANK, our values guide everything we do. We believe in:

• Compassion: Treating every person with kindness, empathy, and understanding.
• Respect: Valuing each individual's worth, promoting their independence, and upholding their dignity.
• Integrity: Acting honestly and ethically in all situations.
• Teamwork: Working collaboratively to achieve the best possible outcomes for our clients.
• Innovation: Embracing change and constantly seeking ways to improve our services.

*Our Services *

We offer a wide range of domestic assistance services tailored to meet the unique needs of each client. These include but are not limited to:

• Housekeeping (vacuuming, dusting, mopping, etc.)
• Laundry (washing, ironing, and folding)
• Meal preparation (shopping, cooking, and serving meals)
• Personal care (bathing, dressing, grooming, etc.)
• Companionship (spending quality time with clients, engaging in hobbies, etc.)

*Why Join Us? *

By joining BANK, you will become part of a dynamic team committed to making a positive impact on the lives of our clients. We offer competitive salaries, comprehensive training programs, and opportunities for career progression. Our supportive work environment encourages growth, learning, and continuous improvement. If you share our values and are passionate about delivering exceptional care, we would love to hear from you!