Food and Beverage Supervisor | Job in North Lanarkshire

In the dynamic and ever-evolving world of hospitality, the role of a Food & Beverage Supervisor is a pivotal one. This position offers a unique blend of leadership, customer service, and culinary expertise that will cater to the diverse needs of guests in North Lanarkshire.

• Overseeing daily food and beverage operations, ensuring exceptional guest experiences.

• Leading, mentoring, and training a team of service staff to maintain high standards.

• Ensuring all food and beverages are prepared and served to the highest quality, in a timely manner.

• Managing inventory control, including ordering, storing, and rotating supplies.

• Collaborating with the kitchen team to create seasonal menus and specials that delight guests.

• Maintaining cleanliness and organization of the food and beverage service areas.

• Responding to guest inquiries and complaints promptly and professionally.

• Conducting regular quality assurance checks to maintain consistency across all service areas.

• Contributing to sales and marketing initiatives, such as event planning and promotions.

• Proven experience in a Food & Beverage Supervisor or similar role within the hospitality industry.

• Excellent leadership skills, with a strong ability to motivate and train team members.

• Exceptional customer service skills, with a proven track record of resolving guest complaints.

• Strong understanding of food safety regulations and practices.

• Ability to work well under pressure, manage multiple tasks, and prioritize effectively.

• Proficiency in using point-of-sale (POS) systems and inventory management software.

• Flexibility to work during peak hours, weekends, and holidays as needed.

• Excellent communication skills, both written and verbal.

• A passion for food, beverages, and the hospitality industry.

By joining our team as a Food & Beverage Supervisor in North Lanarkshire, you will have the opportunity to develop your leadership skills, foster a love of excellent customer service, and contribute to the success of our business. We look forward to welcoming a dynamic, dedicated, and detail-oriented individual to our team.

Skills Required

• Proven experience as Food and Beverage Supervisor or similar role within the hospitality industry.

• Strong knowledge of food safety regulations and standards (HACCP, FDA, etc.).

• Proficiency in inventory management, including ordering, stock control, and waste reduction.

• Excellent organizational and leadership skills to manage a team effectively.

• Ability to provide high-quality customer service, handle complaints, and ensure guest satisfaction.

• Strong understanding of financial performance, budgeting, and cost control.

• Proficiency in using point-of-sale systems, reservation software, and other related technology.

• Excellent communication skills, both written and verbal, with the ability to motivate and train team members.

• Flexibility to work during varying hours, including evenings, weekends, and holidays as necessary.

• Physical stamina to be on your feet for extended periods and lift or carry up to 25 kg when required.

• Previous experience in a high-volume establishment, such as hotels, resorts, restaurants, or clubs.

• Knowledge of local trends, food styles, and beverages in North Lanarkshire.

• Certification from recognised bodies like the Hospitality Guild (formerly The Institute of Hospitality) or similar.

• Experience with event management and catering for large groups.

• Fluency in additional languages, particularly those spoken within the local community of North Lanarkshire.

• Ability to work under pressure and adapt quickly in a fast-paced environment.

• Strong networking skills and ability to foster relationships with suppliers, vendors, and industry peers.

• Understanding of marketing principles and the ability to contribute ideas for promoting the establishment.

Applicant Profile

In this section, I will provide an overview of my qualifications, experiences, and skills that align with the role of Food and Beverage Supervisor in North Lanarkshire.

I am a highly motivated and experienced professional seeking a challenging position as a Food and Beverage Supervisor in the vibrant culinary landscape of North Lanarkshire. With a strong background in hospitality management, I have honed my skills in various roles, including food preparation, team leadership, and customer service. My passion for delivering exceptional dining experiences to guests has consistently driven my career progression.

• Extensive knowledge of food preparation, presentation, and service standards
• Proficiency in inventory management, budgeting, and cost control
• Exceptional leadership abilities with a proven track record of motivating and mentoring team members
• Strong communication and interpersonal skills, including the ability to handle customer complaints effectively and professionally
• Detail-oriented with the ability to multitask and prioritize tasks in high-pressure situations
• Proficient in using Point of Sale (POS) systems, reservation software, and other hospitality technologies
• Familiarity with food safety regulations and HACCP principles

In my previous role as a Food and Beverage Supervisor, I managed the daily operations of the hotel restaurant, including food preparation, service, and staff management. My responsibilities included:

• Leading and supervising a team of up to 20 employees during peak periods
• Ensuring efficient and accurate execution of menu items in compliance with company standards
• Collaborating with chefs to develop seasonal menus and promotions
• Maintaining inventory levels, placing orders, and managing budgets for food and beverage costs
• Handling customer complaints professionally and effectively, ensuring a high level of guest satisfaction
• Coordinating with the front office team to manage reservations and ensure smooth service delivery

In this role, I assisted in the management of a busy, upscale restaurant. My responsibilities included:

• Assisting the Food and Beverage Manager in managing daily operations
• Overseeing food preparation, service, and presentation to maintain high quality standards
• Training new staff members and providing ongoing support and mentorship
• Managing inventory levels and placing orders for food and beverage supplies
• Coordinating with the kitchen team to ensure efficient and timely delivery of menu items
• Handling customer complaints and resolving issues promptly and professionally

I am confident that my extensive experience in the hospitality industry, combined with my strong leadership abilities and passion for delivering exceptional dining experiences, make me an excellent candidate for the Food and Beverage Supervisor position in North Lanarkshire. I look forward to the opportunity to discuss my qualifications further and contribute to your team's success.

Daily Responsibilities

*Daily Responsibilities - Food and Beverage Supervisor *

• *Staff Management:

• Oversee and guide the food and beverage team to ensure smooth operation of the service. Schedule shifts effectively, conduct regular performance evaluations, and provide ongoing training and development opportunities.

• *Customer Service:

• Deliver exceptional customer service by managing inquiries, resolving complaints, and ensuring a positive dining experience for all guests. Foster a friendly, welcoming, and professional environment for patrons.

• *Quality Control:

• Regularly inspect food and beverage offerings to maintain quality standards, address any issues promptly, and work with the kitchen and bar staff to improve recipes and presentations as necessary.

• *Inventory Management:

• Monitor stock levels of food and beverages, place orders for replenishment, and collaborate with the purchasing department to optimize costs. Ensure accurate record-keeping and proper storage conditions to minimize waste.

• *Sales Analysis:

• Analyze sales data to identify trends, seasonal variations, and peak times. Use this information to adjust staffing levels, menus, and promotions as necessary for maximum profitability.

• *Health and Safety Compliance:

• Ensure adherence to all food safety regulations, sanitation standards, and safe working practices within the food and beverage department. Perform routine inspections and maintenance tasks, and address any issues promptly to prevent accidents or contamination incidents.

• *Budget Control:

• Manage budgets for food and beverage expenses, including labor costs, food waste, and inventory purchases. Strive for cost-effectiveness without compromising the quality of offerings.

• *Event Coordination:

• Assist with planning and execution of catering events, weddings, private parties, and other functions within the venue. Coordinate staffing needs, create menus, and ensure proper setup and breakdown of event spaces.

• *Collaboration:

• Work closely with the management team to develop strategies for improving service, increasing sales, and achieving overall business goals. Contribute ideas, suggestions, and feedback on operational improvements, marketing initiatives, and guest experiences.

• *Continuous Improvement:

• Stay informed about industry trends, new culinary techniques, and emerging beverage offerings by attending seminars, workshops, and tastings. Implement best practices to keep the food and beverage department at the forefront of the industry.

Benefits

We offer a competitive salary package that reflects your skills, experience, and the responsibility of this role. The salary is designed to provide you with a comfortable lifestyle while ensuring we attract and retain top talent in our industry.

Your hard work and dedication will be rewarded through our performance-based bonus scheme. This incentive encourages excellence, drives success, and allows us to share the prosperity of our business with our team members.

We understand the importance of work-life balance. Our flexible working hours allow you to manage your personal commitments while ensuring we deliver exceptional service to our customers.

Join us and embark on a comprehensive training programme tailored to develop your skills as a Food and Beverage Supervisor. This programme includes on-the-job training, workshops, and mentoring from experienced professionals in the industry.

We believe in promoting from within and offer numerous opportunities for career progression. With continuous development and dedication to your role, you can advance your career within our organization.

Our employee benefits scheme provides a range of perks designed to make your life easier and more enjoyable. These include discounts on high-street retailers, health and wellness programmes, and travel benefits.

We care about your future and contribute towards your pension. This ensures you can enjoy your retirement with financial security.

As a Food and Beverage Supervisor, you'll have the pleasure of enjoying free meals during your shifts. This is our way of saying thank you for all your hard work and dedication.

We understand that life can sometimes be challenging. Our EAP provides confidential support and advice on a range of personal issues, ensuring you have the support you need to thrive both personally and professionally.

Building strong relationships with your team is essential for a successful working environment. Regular team events and socials provide opportunities to bond, relax, and celebrate our achievements together.