Food & Beverage Assistant | Job in North Yorkshire

In this dynamic and fast-paced role as a Food & Beverage Assistant based in Yorkshire and The Humber, you will be an integral part of delivering exceptional guest experiences within the hospitality industry. This position offers an exciting opportunity to develop your skills, build a career, and become a valued member of our team.

Responsibilities:

• Deliver high-quality customer service by ensuring all food and beverage orders are accurate and delivered promptly.
• Maintain a clean and organized workstation, adhering to health and safety regulations at all times.
• Collaborate with the Food & Beverage team to maintain consistent levels of quality in food preparation and presentation.
• Assist in maintaining inventory levels for all food and beverage items, ensuring minimal wastage.
• Respond promptly and professionally to guest inquiries or complaints, aiming to resolve issues immediately.
• Collaborate with the wider hotel team to ensure a seamless guest experience throughout their stay.
• Uphold the brand's reputation for exceptional hospitality by embodying its values at all times.

Qualifications:

• Proven experience as a Food & Beverage Assistant or similar role in a busy hospitality environment.
• Strong understanding of food and beverage industry trends, techniques, and practices.
• Excellent communication skills, with the ability to communicate effectively with guests and team members.
• Ability to work flexible hours, including evenings, weekends, and public holidays as required.
• A valid Food Hygiene Certificate is desirable but not essential.
• A positive attitude, strong work ethic, and a genuine passion for delivering exceptional guest experiences are essential.
• Flexibility to adapt to changing priorities and the ability to work effectively in a fast-paced environment.

By joining our team as a Food & Beverage Assistant, you will have the opportunity to grow professionally within one of Yorkshire and The Humber's most respected hospitality brands. We offer competitive salaries, comprehensive training programs, and excellent opportunities for career progression. If you are passionate about delivering exceptional guest experiences and ready to take your career to the next level, we would love to hear from you!

Job Responsibilities

In this role as a Food & Beverage Assistant at our esteemed establishment located in Yorkshire and The Humber, you will be an integral part of our dedicated team providing exceptional service to our valued guests. Your primary responsibilities will encompass the following areas:

• Customer Service: Deliver friendly, attentive, and efficient service to all guests. Greet guests warmly, answer questions about menu items and specials, and handle any concerns or complaints in a professional manner.

• Food & Beverage Preparation: Assist in the preparation of food and beverages as ordered by guests. This may include plating dishes, garnishing, setting tables, and cleaning glassware and silverware. Ensure all food and drinks meet high standards for quality and presentation.

• Stock Management: Help maintain inventory levels of food, beverages, and supplies. Report any discrepancies or shortages to the Food & Beverage Manager promptly.

• Cleanliness & Maintenance: Maintain cleanliness of dining areas, bar areas, and service stations at all times. This includes cleaning tables, chairs, bars, glassware, and other equipment as needed. Ensure that workstations are organized and sanitized regularly to maintain a high level of hygiene.

• Teamwork & Collaboration: Work collaboratively with the Food & Beverage team to provide seamless service to guests. Assist in busy periods, covering for colleagues when necessary, and help with tasks such as setting up for events or catering orders.

• Training & Development: Actively participate in training sessions to improve your skills and knowledge related to food service, hospitality, and customer service. Stay updated on menu changes, promotions, and any other relevant information to ensure you can provide the best possible service to guests.

• Health & Safety: Adhere strictly to all health and safety regulations. Ensure that food is handled correctly, spills are cleaned promptly, and any hazards are reported immediately. Participate in regular health and safety training sessions as required.

Competencies

As a Food & Beverage Assistant in Yorkshire and The Humber, the following competencies are essential for success:

• Customer Service Excellence: Ability to deliver outstanding customer service by ensuring guest satisfaction, handling inquiries and complaints effectively, and maintaining a positive and friendly demeanor at all times.

• Teamwork: Strong ability to work collaboratively as part of a team, helping colleagues when needed, and contributing to a positive working environment.

• Attention to Detail: High level of accuracy in carrying out tasks related to food preparation, service, and cleaning. This includes the ability to follow recipes accurately, maintain cleanliness standards, and ensure proper portioning.

• Time Management: Ability to manage time effectively, prioritize tasks efficiently, and work well under pressure to meet deadlines during peak meal times.

• Flexibility and Adaptability: Willingness to perform duties as assigned, including cleaning, setting tables, serving food, and taking orders. Ability to adapt quickly to changes in the work environment or shifts in service requirements.

• Physical Stamina and Mobility: Capacity to stand for long periods, lift heavy objects, and move around the kitchen and dining areas as needed. This position requires strong mobility and the ability to carry out physical tasks without injury.

• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly understand and follow instructions from supervisors and communicate effectively with guests.

• Food Safety and Hygiene Knowledge: Understanding of food safety principles, including proper handling, storage, and preparation of food to maintain guest health and prevent contamination.

• Product Knowledge: Knowledge of menu items, ingredients, and their preparation methods, as well as an understanding of dietary restrictions and allergies.

• Continuous Learning: Commitment to ongoing professional development through attending training sessions, learning about new food trends, and staying updated on best practices within the hospitality industry.

Who We Are Looking For

Who We Are Looking For

Position: Food & Beverage Assistant

Location: Yorkshire and The Humber

Responsibilities:

• Assist in the preparation, serving, and clearing of food and beverages during shifts.
• Maintain cleanliness and organization of the dining area, ensuring that it is always ready for service.
• Greet guests warmly and efficiently, taking orders and ensuring they have a positive experience.
• Collaborate with the Food & Beverage team to maintain high-quality standards in food preparation and presentation.
• Ensure prompt resolution of any customer complaints or issues that may arise during service.
• Maintain knowledge of our menu items, promotions, and specials to provide accurate information to guests.
• Assist with inventory management as needed, ensuring stock levels are maintained appropriately.

Qualifications:

• Previous experience in a Food & Beverage role is preferred but not essential for the right candidate.
• Excellent communication skills and a friendly, approachable demeanor.
• Ability to work well under pressure and remain calm during busy periods.
• Flexibility to work shifts including weekends and evenings as required.
• A passion for excellent customer service and dedication to maintaining high standards in food and beverage operations.
• Willingness to learn and develop skills within the Food & Beverage industry.
• Basic food preparation, hygiene, and safety knowledge is beneficial but not essential.

If you are passionate about delivering exceptional service, eager to learn, and ready to grow with us, we would love to hear from you! Apply today and join our dynamic team in Yorkshire and The Humber.

We look forward to receiving your application!

Inclusion Initiatives

At our establishment, we are committed to fostering an inclusive and diverse work environment where everyone feels valued, respected, and empowered. We understand that a diverse team brings a wealth of ideas, experiences, and perspectives that contribute significantly to our success. As a Food & Beverage Assistant in Yorkshire and the Humber, you will be part of this inclusive journey, working alongside individuals from various backgrounds who share our passion for exceptional service and delicious cuisine.

We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our hiring and promotion decisions are based solely on qualifications, experience, and performance.

We are a Disability Confident employer, which means we are committed to ensuring that all employees with disabilities have the opportunity to achieve their full potential at work. We aim to make reasonable adjustments to ensure that our recruitment process is accessible for all candidates. If you require any adjustments during the recruitment process, please let us know.

Our Diversity and Inclusion Network (DINE) plays a crucial role in fostering an inclusive culture within our organization. The network provides support, training, and resources to help employees understand and celebrate diversity while promoting inclusivity across all levels of the organization. As a Food & Beverage Assistant, you are encouraged to participate in DINE activities and initiatives.

We provide comprehensive training and development opportunities for all our employees, regardless of their background or role within the organization. This includes diversity and inclusion training to help our team members better understand and appreciate the value of diversity. We also offer career development paths and mentoring programs to help our employees grow professionally and personally.

Join us as a Food & Beverage Assistant in Yorkshire and the Humber, and be part of an inclusive team dedicated to creating extraordinary experiences for our guests while promoting diversity, equality, and inclusivity within our organization. We look forward to your application!

About Us

Welcome to our esteemed establishment nestled within the picturesque Yorkshire and Humber region. We are a vibrant and dynamic hospitality venue, renowned for our exceptional service, exquisite cuisine, and warm, inviting atmosphere.

Our story began many years ago, rooted in a passion for food, drink, and the art of hospitality. Over time, we have grown and evolved, always staying true to our core values while adapting to the ever-changing needs of our discerning guests. Today, we stand as a beacon of quality and sophistication in the heart of Yorkshire and The Humber.

Our success is built upon a strong foundation of teamwork, continuous learning, and a relentless pursuit of excellence. We take pride in cultivating an environment that fosters growth, encourages innovation, and values diversity. Our team members are our greatest asset, and we strive to provide them with the tools, support, and opportunities necessary for their professional development and personal success.

As we continue to grow and expand, we are seeking a dedicated, enthusiastic, and service-oriented individual to join our Food & Beverage team as an Assistant. This is an exciting opportunity for someone who is passionate about hospitality, eager to learn, and ready to contribute to the continued success of our establishment.

We look forward to welcoming you to our family and embarking on this rewarding journey together!

Offered Benefits

In our esteemed organization, we offer an enticing package of benefits to our Food & Beverage Assistants, aiming to foster a fulfilling and balanced work environment in the heart of Yorkshire and The Humber. Here's a brief overview:

• Competitive Salary: We provide a competitive salary that reflects your worth and commitment to excellence in your role as a Food & Beverage Assistant.

• Comprehensive Training Program: Join our team, and you'll receive comprehensive on-the-job training, equipping you with the necessary skills to excel in your role while offering opportunities for continuous growth and development.

• Flexible Working Hours: We understand that work-life balance is essential. That's why we offer flexible working hours tailored to suit both yours and our operational requirements.

• Employee Discounts: As a valued team member, you will have access to exclusive employee discounts on food, beverages, and merchandise across all our establishments.

• Pension Scheme: We believe in the importance of long-term security and offer eligible employees an attractive pension scheme through a leading provider.

• Wellbeing Program: Your wellbeing is crucial to us. Our wellbeing program includes mental health support, fitness initiatives, and social events to foster a positive work environment.

• Career Progression Opportunities: We actively encourage and facilitate career progression within our organization, providing ample opportunities for promotion based on merit and performance.

• Recognition Program: We celebrate the achievements of our team members through regular recognition programs, ensuring that everyone's hard work is valued and appreciated.

• Employee Assistance Program (EAP): In times of personal or professional need, our EAP offers confidential support, guidance, and resources to help you navigate life's challenges.

Join us today and experience the unique blend of opportunities and benefits that we offer as a Food & Beverage Assistant in Yorkshire and The Humber. We look forward to welcoming you aboard!