Higher Education Quality and Academic Operations Administrator | Job in South Yorkshire

*Location:

• Yorkshire and The Humber

*Job Role:

• Higher Education Quality and Academic Operations Administrator

We are seeking a dedicated and experienced professional for the role of Higher Education Quality and Academic Operations Administrator at our esteemed educational institution located in Yorkshire and The Humber. This is an exciting opportunity to contribute to the academic excellence, quality assurance, and operational efficiency of our institution.

*Key Responsibilities: *

• Support the development, implementation, and maintenance of quality assurance processes and policies across the institution.
• Liaise with internal and external stakeholders regarding academic matters, ensuring compliance with regulatory standards.
• Assist in the administration of accreditation, validation, and review processes for new and existing programs.
• Collaborate with academic staff to enhance the quality of teaching, learning, and assessment practices.
• Contribute to the continuous improvement of academic operations by identifying potential issues and proposing solutions.
• Provide administrative support for academic committees, including the management of meeting agendas, minutes, and action items.
• Assist in the preparation and submission of reports related to academic quality and operations.
• Coordinate academic events, workshops, and training sessions as required.

*Qualifications: *

• A bachelor's degree in a relevant field is essential. A master's degree or equivalent professional qualification in higher education administration is desirable.
• Proven experience in a similar role within the higher education sector.
• Excellent communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Detail-oriented, with a commitment to maintaining high standards of quality in all aspects of work.
• Proficiency in using relevant software applications, including Microsoft Office Suite and Learning Management Systems (LMS).
• Knowledge of current trends and best practices in higher education quality assurance and academic operations is beneficial.
• A proactive approach to problem-solving and a commitment to continuous professional development.

*How to Apply: *

Interested candidates are invited to submit their application online, including a cover letter, CV, and contact details of two professional references. Please ensure that your application clearly demonstrates how you meet the key responsibilities and qualifications for this role.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds and experiences.

Join our dynamic team and make a difference in higher education!

Job Responsibilities

Job Responsibilities: Higher Education Quality and Academic Operations Administrator

• Collaborate with academic staff and senior management to develop, implement, and maintain quality assurance strategies and procedures for the institution's programs and courses.

• Conduct regular program reviews, including self-evaluation and external evaluation, ensuring compliance with internal policies, external regulations, and recognized national quality standards.

• Manage the academic operations within the institution, including timetabling, room booking, and exam arrangements, to ensure smooth delivery of teaching and learning activities.

• Liaise with various departments, such as IT, library services, student services, and facilities management, to ensure effective support for academic programs and students.

• Oversee the development and maintenance of quality-related documentation, including course materials, lesson plans, assessment strategies, and student feedback reports.

• Contribute to the continuous improvement of academic programs by analyzing student performance data, feedback, and other relevant information, and making recommendations for curriculum changes or improvements.

• Provide guidance and support to academic staff in the implementation of quality assurance processes, policies, and procedures, and help them address any issues that may arise.

• Coordinate with external bodies such as professional accreditation organizations, government departments, and regulatory authorities regarding program reviews, audits, and inspections.

• Participate in the development of new academic programs and courses, ensuring they are aligned with the institution's mission, vision, and strategic goals, and meet quality standards.

• Keep up-to-date with trends, best practices, and developments in higher education quality assurance and academic operations, and share this knowledge with relevant stakeholders to enhance the institution's performance.

• Maintain confidentiality and handle sensitive information appropriately, adhering to all relevant data protection regulations.

• Perform other duties as assigned by senior management to support the effective operation of the institution.

Skills Required

The Higher Education Quality and Academic Operations Administrator role requires a combination of technical skills, academic knowledge, and personal qualities to ensure the smooth running of academic operations and maintain the high-quality standards of education at our institution. Here are some essential skills for this position:

• Academic Knowledge: A good understanding of higher education systems, policies, and regulations is crucial for this role. Experience in academia or a relevant field will help in navigating complex academic procedures and ensuring compliance with quality standards.

• Administrative Skills: Strong organizational skills are essential to manage multiple tasks, prioritize work effectively, and meet deadlines. Proficiency in using various administrative software such as Microsoft Office Suite, Google Workspace, or similar tools is required for maintaining records, creating reports, and communicating with stakeholders.

• Communication Skills: Excellent written and verbal communication skills are necessary to liaise with faculty, students, and other staff members. This role requires crafting clear, concise emails, preparing detailed reports, and leading meetings effectively.

• Problem-Solving Abilities: The ability to analyze situations rationally and devise effective solutions is crucial in this role. Problem-solving skills will help in managing academic issues, resolving operational challenges, and ensuring the continuity of high-quality education.

• Collaborative Spirit: Working collaboratively with various departments, faculty members, and students is an essential part of this position. A team player attitude, openness to feedback, and a willingness to learn are valuable traits for this role.

• Attention to Detail: The Higher Education Quality and Academic Operations Administrator role demands meticulous attention to detail. This skill ensures that all academic operations run smoothly and maintain the high standards expected in higher education.

• Data Management Skills: Experience with data analysis tools and databases will be beneficial for this position, as it involves managing large amounts of data related to academics and operations.

• Project Management Skills: The ability to plan, execute, and oversee projects from start to finish is an essential skill for this role. This includes coordinating resources, setting timelines, and tracking progress to ensure successful project completion.

• Customer Service Orientation: Strong interpersonal skills and a customer service orientation are vital for working closely with students, faculty, and other stakeholders. This includes providing prompt, helpful responses, handling inquiries effectively, and maintaining positive relationships.

• Continuous Learning Mindset: The higher education landscape is always evolving, and the Higher Education Quality and Academic Operations Administrator should be committed to continuous learning. Staying updated on educational policies, trends, and technologies will help ensure our institution remains competitive and innovative.

Company Information

We are a renowned institution of higher education located in the heart of Yorkshire and The Humber region. With a rich history dating back over a century, we pride ourselves on our commitment to academic excellence, innovation, and student success. Our campus offers a vibrant and inclusive learning environment that fosters intellectual curiosity and personal growth.

Our mission is to inspire and empower students to achieve their full potential through high-quality education, cutting-edge research, and a strong sense of community. We strive to create an inclusive and supportive learning environment where everyone feels valued, respected, and able to thrive.

Our university is organized into several academic departments and faculties, each dedicated to advancing knowledge and understanding in its respective field. These include:

• Faculty of Arts, Humanities, and Cultures
• Faculty of Business
• Faculty of Education, Social Sciences, and Law
• Faculty of Engineering and Computing
• Faculty of Health Sciences
• Faculty of Science and Environment

The Higher Education Quality and Academic Operations Administrator will be a valuable member of our Quality & Academic Operations (QAO) department. The QAO department is responsible for ensuring the quality, integrity, and relevance of our academic programs and processes. We achieve this through various activities such as:

• Monitoring and improving the student learning experience
• Ensuring compliance with internal and external quality assurance frameworks
• Developing and implementing academic policies and procedures
• Collaborating with faculty and staff to enhance teaching and learning
• Conducting academic reviews and evaluations to identify areas for improvement

The Higher Education Quality and Academic Operations Administrator will play a crucial role in supporting the effective delivery of our academic programs. Responsibilities include:

• Contributing to the development, implementation, and monitoring of quality assurance policies and procedures
• Providing administrative support for academic reviews and evaluations
• Collaborating with faculty and staff to improve teaching and learning practices
• Assisting in the management of student feedback and complaints processes
• Maintaining accurate records and databases related to academic operations
• Contributing to the continuous improvement of our academic programs and processes.

Perks and Advantages

• Opportunity to Contribute to Higher Education: As a Higher Education Quality and Academic Operations Administrator in Yorkshire and The Humber, you will have the unique opportunity to contribute directly to the quality of education provided in this region. This role is at the heart of academic operations, ensuring that the highest standards are met and maintained.

• Collaborative Work Environment: You'll be part of a dynamic and collaborative team. The Higher Education sector is all about cooperation and teamwork. You will have the chance to work with a diverse group of professionals, including academics, administrators, and students, fostering an environment of mutual respect, understanding, and growth.

• Professional Development: Your role provides ample opportunities for personal and professional development. You'll gain valuable experience in academic operations and quality assurance, skills that are highly sought after in the Higher Education sector. Additionally, many institutions offer training programs to help employees enhance their knowledge and capabilities.

• Making a Difference: The work you do as a Higher Education Quality and Academic Operations Administrator will have a significant impact on students' lives. You will be instrumental in ensuring that the educational experiences of future generations are enriching, challenging, and rewarding.

• Competitive Salary and Benefits: The remuneration package for this role is competitive, reflecting the importance of your position within the institution. In addition to a generous salary, you may also be eligible for benefits such as pension contributions, healthcare plans, and additional leave entitlements.

• Location: Yorkshire and The Humber offers a fantastic quality of life. With its rich history, stunning countryside, vibrant cities, and friendly communities, this region is an attractive place to live and work. You'll enjoy the benefits of a diverse cultural scene, excellent food and drink, and easy access to both coast and countryside.