Housekeeper | Job in Leicestershire

Location: East Midlands

We are seeking a dedicated and meticulous Housekeeper to join our esteemed organization based in the East Midlands. This is an excellent opportunity for someone who takes pride in maintaining clean and organized living spaces while ensuring high standards of service.

• Clean and maintain assigned areas including guest rooms, bathrooms, public spaces, and dining facilities to ensure a pleasant environment for our guests.

• Perform housekeeping duties as required to support the smooth operation of the property.

• Maintain inventory of cleaning supplies and order replenishments as necessary.

• Ensure that all cleaning equipment is in good working condition and request repairs when needed.

• Collaborate with other team members to maintain cleanliness standards across the property.

• Respond to special requests from guests in a timely and courteous manner.

• Proven experience as a Housekeeper or similar role within the hospitality industry.

• Strong attention to detail and commitment to maintaining high cleaning standards.

• Excellent communication skills with a friendly and approachable demeanor.

• Ability to work flexible hours, including weekends and holidays, as required by business needs.

• Physical stamina to perform cleaning tasks efficiently and effectively throughout the day.

• Familiarity with using cleaning equipment and chemicals in a safe and efficient manner.

If you are a detail-oriented individual with a passion for cleanliness and exceptional guest service, we would love to hear from you! Apply today to join our team as a Housekeeper in East Midlands.

Please submit your application along with your resume and cover letter outlining your relevant experience and why you believe you are the ideal candidate for this role. We look forward to reviewing your application.

This job description is not exhaustive and may be subject to change based on business needs.

Applicant Requirements

In this section, we outline the essential requirements for the Housekeeper role based in the East Midlands. We are seeking an experienced, diligent, and professional individual to join our esteemed team.

• Perform daily cleaning tasks, ensuring all areas of the property are spotless, organized, and presentable.

• Carry out regular deep cleaning, such as washing windows, polishing furniture, and cleaning kitchen appliances.

• Maintain cleanliness and order in laundry rooms, ironing linens as necessary.

• Manage linen supplies by ensuring an adequate stock of towels, bedsheets, and tablecloths is available for use.

• Follow the established schedule for waste disposal, recycling, and cleaning supply replenishment.

• Ensure all guest rooms are equipped with fresh amenities (toiletries, etc.) before the arrival of guests.

• Collaborate with the maintenance team to address any issues requiring repair or replacement.

• Proven experience as a housekeeper in a hotel or similar establishment.

• Excellent organizational and time management skills.

• Strong attention to detail, with an ability to maintain high standards of cleanliness and hygiene.

• Solid understanding of the principles of effective cleaning, including the use of appropriate cleaning products and equipment.

• Demonstrated ability to work independently and as part of a team.

• Familiarity with OSHA regulations and safe handling of cleaning chemicals is preferred.

• Excellent interpersonal skills and the ability to communicate effectively with guests and colleagues.

• Flexibility to work during specified hours, including evenings, weekends, and holidays when necessary.

• A valid DBS (Disclosure and Barring Service) certificate or willingness to obtain one is required.

By applying for this role, you are confirming that you meet these requirements and are excited to contribute to our commitment to exceptional guest experiences. If you share our passion for cleanliness, hospitality, and teamwork, we look forward to receiving your application.

About the Company

Welcome to Home Sweet Home, a family-owned and operated residential cleaning company based in the heart of East Midlands. Established over two decades ago, we have built an unparalleled reputation for exceptional service, reliability, and a strong commitment to our clients' satisfaction. Our team is made up of dedicated individuals who take immense pride in their work and share our passion for maintaining a clean and healthy environment for every household.

At Home Sweet Home, we understand that every home is unique, which is why we tailor our housekeeping services to meet the specific needs and preferences of each client. We believe in transparency and open communication, ensuring our clients are always informed about the cleaning methods we employ and the products we use. Our goal is to create a long-lasting relationship with every home we serve, built on trust and mutual respect.

In addition to our residential services, Home Sweet Home also offers commercial cleaning solutions for businesses across various industries. We understand that maintaining a clean workspace not only promotes a healthy environment but also contributes to increased productivity and professionalism. Our team is well-equipped to handle high-traffic areas, meeting the unique demands of each business we serve.

Joining Home Sweet Home means becoming an integral part of our growing family. We offer competitive wages, flexible scheduling, ongoing training, and opportunities for career advancement. If you're passionate about cleaning, committed to providing top-notch service, and ready to grow with us, we encourage you to apply for the Housekeeper position at Home Sweet Home today!

Career Growth

At our esteemed establishment in the heart of the East Midlands, we are committed to providing a nurturing and supportive environment for the professional growth of our team members. As a Housekeeper, you will have ample opportunities to enhance your skills, expand your knowledge, and progress within our organization.

• Initial Training: Upon joining us, you will undergo a comprehensive training program designed to familiarize you with our unique housekeeping standards, practices, and procedures. This training will equip you with the necessary skills to excel in your role as a Housekeeper.

• Ongoing Development: We believe that learning is a continuous process. To support your growth, we offer regular refresher courses, workshops, and seminars on various aspects of housekeeping such as deep cleaning techniques, eco-friendly practices, and guest satisfaction management.

• Promotion Opportunities: Based on your performance, dedication, and commitment to our values, you may be considered for promotion within our Housekeeping department. Possible roles could include Senior Housekeeper, Housekeeping Supervisor, or even Assistant Housekeeping Manager.

• Cross-Functional Training: To broaden your horizons, we encourage team members to participate in cross-functional training programs. This allows you to learn about other departments and gain a holistic understanding of our operations, which can enhance your problem-solving abilities and make you a valuable asset to the team.

• Recognition and Rewards: We believe in recognizing and rewarding dedication and hard work. Our Housekeeper of the Month program is just one way we celebrate our team members' contributions. You could be selected for this honor based on your outstanding service, dedication to cleanliness, and commitment to our guests' satisfaction.

• Career Progression Pathway: We have a clear career progression pathway mapped out for our Housekeeping team members. This allows you to understand the steps needed to advance within our organization and sets achievable goals for your professional growth.

• Mentorship Program: To further support your development, we offer a mentorship program where experienced housekeepers guide and support newer team members. This not only enhances the quality of service but also provides an opportunity for personal growth and learning.

• Feedback Mechanisms: Regular feedback is crucial for continuous improvement. We have several channels through which you can receive constructive feedback, including one-on-one meetings with your supervisor, performance reviews, and open-door policies. This ensures that you are always aware of your strengths and areas for improvement, allowing you to grow professionally.

Join us at our East Midlands establishment, and take the first step towards a rewarding career in Housekeeping. We look forward to supporting your growth and watching you flourish within our team.

Team Environment

In our esteemed establishment nestled in the heart of the East Midlands, we value a harmonious and supportive work environment above all else. As a Housekeeper joining our team, you will be an integral part of this dynamic and collaborative family, working alongside like-minded individuals who share the same commitment to excellence, dedication, and passion for providing exceptional service.

Our dedicated team consists of professionals from various backgrounds, each bringing their unique skills and experiences to contribute to our collective success. We foster an atmosphere where open communication, respect, and camaraderie are at the forefront, enabling us to collaborate seamlessly in achieving our common goals.

The Housekeeping department plays a vital role in maintaining the pristine appearance of our premises, ensuring guest satisfaction, and upholding our reputation for impeccable service. You will work closely with fellow Housekeepers, coordinating efforts to ensure that all areas are consistently clean and well-maintained.

To foster team cohesion, we regularly engage in activities such as team building exercises, training sessions, and social events. These opportunities allow us to strengthen our bonds, share best practices, and continue growing together as a unified team. We also encourage feedback and suggestions for improvement from all members of the team, empowering each individual to contribute to our continued success.

As a Housekeeper, you will have the chance to collaborate with various departments within our establishment, such as Maintenance and Management, ensuring that any issues are addressed promptly and professionally. This collaborative approach helps us to deliver consistent high-quality service that exceeds guest expectations.

We understand the importance of work-life balance and recognize that happy, satisfied employees lead to a thriving business. Our commitment extends beyond the workplace, with opportunities for personal and professional growth within the organization. We pride ourselves on nurturing talent and providing career progression for those who wish to advance within our team.

Ultimately, it is our people that make us stand out from the competition, and we are proud to call ourselves a team that values each other, learns from one another, and works together to create an unparalleled guest experience. If you share our passion for delivering exceptional service, thrive in a collaborative environment, and are eager to grow as part of our esteemed Housekeeping team, we invite you to join us on this exciting journey!