Sales Administrator | Job in Orkney

*Location:

• Orkney, United Kingdom

*Job Type:

• Full-Time

*Department:

• Sales and Operations

*About the Role *

We are seeking a highly motivated and detail-oriented Sales Administrator to join our team in Orkney. The successful candidate will play a crucial role in supporting our sales operations, ensuring seamless interactions between our sales department, customers, and other internal teams.

*Key Responsibilities: *

• Process and manage incoming sales orders, ensuring accurate and timely processing.
• Liaise with customers via email, phone, or chat to provide product information, resolve queries, and handle complaints in a professional and friendly manner.
• Collaborate with the sales team to generate reports, analyze sales data, and identify opportunities for improvement.
• Maintain an up-to-date database of customer information, ensuring accurate and complete records are kept at all times.
• Prepare quotes and proposals for customers in a timely manner, in accordance with company guidelines.
• Support the sales team in preparing for meetings, trade shows, and other promotional events.
• Work closely with logistics and customer service teams to ensure smooth order fulfillment and shipping processes.
• Assist in the development and implementation of sales policies, procedures, and standards.
• Participate in training sessions to maintain knowledge of our products, services, and industry trends.
• Contribute to a positive team environment by demonstrating a strong work ethic, excellent communication skills, and a willingness to learn.

*Qualifications: *

• Proven experience as a Sales Administrator or similar role.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Ability to work effectively both independently and as part of a team.
• Strong attention to detail and ability to handle multiple tasks simultaneously.
• Knowledge of CRM systems is desirable but not essential.
• A positive, proactive attitude and a strong desire for continuous learning.
• Flexibility to work during peak sales periods, if necessary.
• Experience in the Orkney region or a similar rural/remote location is advantageous due to our unique working environment.

*Why Join Us? *

We offer competitive salaries, a supportive work environment, and opportunities for professional growth. Our team values diversity, inclusivity, and collaboration, making us an excellent place to build a career. If you are passionate about sales and thrive in a dynamic, remote setting, we encourage you to apply for this exciting opportunity!

will be provided at the end of the job description on our careers page. We look forward to reviewing your application!

Skills Required

In this dynamic and challenging role as a Sales Administrator in Orkney, the successful candidate should possess a combination of technical skills, interpersonal abilities, and organizational talents. Here's an outline of essential skills required for this position:

• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)

• Familiarity with CRM systems (such as Salesforce or Hubspot) is desirable but not essential

• Excellent data entry and keyboarding skills

• Strong understanding of sales processes and order management

• Ability to navigate various communication platforms for internal and external communications (email, phone calls, and instant messaging)

• Basic knowledge of shipping and logistics principles

• Exceptional written and verbal communication skills

• Strong listening and negotiation abilities

• Demonstrated ability to build and maintain professional relationships with internal and external stakeholders

• Ability to work effectively in a team environment, as well as independently

• Positive and adaptable attitude, with the capacity to handle competing priorities and deadlines

• Strong attention to detail and ability to maintain accurate records

• Excellent time management and multitasking abilities

• Ability to prioritize tasks effectively and efficiently

• Proactive problem-solving skills and the ability to escalate issues when necessary

• Flexibility in adjusting work schedules as needed, potentially including some weekend or evening work

If you possess these skills, have a passion for sales administration, and are eager to join our team in Orkney, we invite you to apply today! We look forward to reviewing your application.

What We Offer

Welcome to our exciting opportunity for a Sales Administrator in the stunning location of Orkney, Scotland. Here's an overview of what we provide:

As a Sales Administrator, you will play a pivotal role in supporting the sales team and managing day-to-day administrative tasks. This position offers an excellent opportunity to develop your skills, contribute to our success, and be part of a dynamic, customer-focused team.

• Processing orders and maintaining accurate order records

• Liaising with customers via phone, email, or in person to resolve any queries or issues efficiently

• Collaborating with the sales team to develop and maintain relationships with clients

• Assisting in the preparation of sales reports and presentations

• Managing stock levels, ensuring accurate inventory control

• Participating in projects as required to support business growth and development

• Contributing to a positive and productive work environment by consistently demonstrating our core values: Integrity, Innovation, Collaboration, and Excellence

• Competitive salary, commensurate with experience

• A supportive and collaborative work environment that encourages personal and professional growth

• Opportunities for training and development to enhance your skills and career prospects

• Flexible working hours that promote a healthy work-life balance

• A unique location offering stunning landscapes, vibrant local culture, and excellent quality of life

• A friendly and diverse team who are passionate about what they do and dedicated to our shared success

• The chance to be part of a growing business with a reputation for excellence in the Orkney region

If you are an organized, customer-focused individual with a strong desire to develop your career in sales administration, we would love to hear from you. Apply today and become part of our team in Orkney!