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Senior Clerical Officer | Job in Lancashire

In the bustling heart of the North West region, we are seeking a dedicated and highly skilled individual to join our team as a Senior Clerical Officer. This is an exciting opportunity for someone who thrives in a fast-paced, dynamic environment, with a keen eye for detail and a strong commitment to providing exceptional administrative support.

  • Managing a high volume of administrative tasks, including but not limited to document preparation, filing, data entry, and mail distribution.

  • Liaising effectively with various departments within the organization, as well as external stakeholders, to ensure smooth day-to-day operations.

  • Maintaining up-to-date and accurate records in line with company policies and legal requirements.

  • Coordinating meetings, schedules, and travel arrangements for senior management team members.

  • Providing general clerical support as needed, including answering phones, managing correspondence, and assisting visitors.

  • Contributing to the continuous improvement of administrative processes and procedures to enhance efficiency and effectiveness.

  • Collaborating with other teams to ensure compliance with relevant regulations and standards.

  • Adhering to confidentiality policies and handling sensitive information appropriately.

  • Proven experience in a senior clerical role, ideally within a professional services or similar environment.

  • Exceptional organizational skills with the ability to manage multiple tasks simultaneously.

  • Strong attention to detail and the ability to produce high-quality work under pressure.

  • Excellent communication skills, both written and verbal, with a customer-focused approach.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using database management systems is essential.

  • A proactive, problem-solving mindset with the ability to work independently as well as collaboratively within a team.

  • Flexibility to adapt to changing priorities and work schedules as needed.

  • A strong sense of confidentiality and discretion when handling sensitive information.

  • A willingness to learn and develop new skills, as well as the ability to train and mentor junior clerical staff.

We offer a competitive salary package, a supportive working environment, and opportunities for professional development within our organization. If you are passionate about administration, thrive in a fast-paced setting, and are eager to take on a challenging and rewarding role, we would love to hear from you!

Please apply via our website with your CV and covering letter, detailing how you meet the qualifications outlined above. We look forward to reviewing your application.

Day-to-Day Tasks

As a Senior Clerical Officer in the North West region, your primary role will involve providing efficient and effective administrative support to the department, ensuring smooth functioning of day-to-day operations. Here's an overview of some of the tasks you can expect to handle on a regular basis:

  • Filing, organizing, and retrieving documents and records accurately and efficiently.

  • Drafting, formatting, and proofreading official letters, memos, reports, and other correspondence as required.

  • Maintaining accurate and up-to-date filing systems in both physical and digital formats.

  • Accurately inputting data into various systems, ensuring the information is current, complete, and secure.

  • Conducting routine audits of databases to ensure their accuracy and integrity.

  • Generating reports using various software applications as required.

  • Managing incoming and outgoing mail, phone calls, and emails effectively.

  • Coordinating meetings, appointments, and events, ensuring all relevant parties are informed and prepared.

  • Distributing correspondence to the appropriate individuals or departments within the organization.

  • Maintaining office supplies and ordering new ones as needed.

  • Ensuring the office environment is clean, safe, and well-organized at all times.

  • Managing office equipment, such as printers, photocopiers, and fax machines.

  • Greeting visitors professionally and directing them to the appropriate personnel or departments.

  • Providing information about department services, policies, and procedures in a clear and helpful manner.

  • Handling queries and complaints effectively and efficiently, ensuring all issues are resolved promptly and satisfactorily.

  • Assisting with special projects or tasks as assigned by supervisors or managers.

  • Providing backup to other clerical staff during absences or peak workloads.

  • Undertaking additional training and professional development opportunities as required for the growth and improvement of your skills.

Postcode: FY
Employment Type: Full-time
Job Location Type: On-site

Additional Information

Job Designation: Senior Clerical Officer - Senior Clerical Officer, North West region, Professional Services

Experience Requirements: 2 years experience required

Work Hours: 34

Qualifications: Microsoft Office Suite, Database Management Systems, Proven Experience In A Senior Clerical Role



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