Technical Sales Administrator | Job in South Lanarkshire

In this dynamic and challenging role as a Technical Sales Administrator based in the vibrant locality of South Lanarkshire, you will play a pivotal part in driving sales growth for our prestigious organization. This position is an exciting opportunity to showcase your skills in technical product knowledge, customer service excellence, and strong administrative abilities.

• Support the sales team by providing accurate and timely technical information to customers, ensuring a seamless and informative buying experience.

• Maintain up-to-date knowledge of our product range, including specifications, applications, pricing, and promotions, to effectively respond to customer queries and demands.

• Prepare quotations, sales orders, and other documentation required for the smooth processing of transactions, ensuring accuracy and adherence to company policies and procedures.

• Liaise with various departments within the organization, including production, logistics, and finance, to ensure effective coordination and smooth fulfillment of customer orders.

• Collaborate with the sales team to develop and implement strategies for increasing product sales and market share, contributing to overall business growth.

• Maintain and improve the quality of our customer database by accurately updating and organizing customer information, ensuring data privacy compliance.

• Provide exceptional customer service by responding promptly and professionally to customer inquiries, resolving any issues that may arise, and building strong, long-lasting relationships with key customers.

• Proven experience in a Technical Sales Administrator or similar role within the engineering, manufacturing, or related industries.

• Excellent technical product knowledge, including understanding of specifications, applications, pricing, and promotions.

• Strong administrative skills, with the ability to manage multiple tasks and prioritize effectively.

• Exceptional communication skills, both written and verbal, with the ability to explain complex technical information clearly and concisely to customers.

• Proficiency in using relevant software applications for sales, customer relationship management, and data analysis.

• Strong interpersonal skills, with the ability to build strong relationships with customers, colleagues, and other stakeholders.

• Flexibility and adaptability to changing priorities and tight deadlines.

• A proactive approach to problem-solving, with a focus on continuous improvement and finding solutions that benefit both our organization and our customers.

By joining our team as a Technical Sales Administrator in South Lanarkshire, you will be part of an innovative and ambitious company that values its employees and offers excellent opportunities for professional growth and development. We look forward to receiving your application!

Competencies

• Demonstrable understanding of technical sales processes and products within the industry.

• Proficient in using technical software, databases, and CRM systems to manage sales activities.

• Ability to analyze and interpret complex technical data to provide solutions to customers effectively.

• Strong troubleshooting skills, with the ability to diagnose and solve technical issues promptly.

• Proven track record in achieving sales targets, preferably within a technical sales role.

• Excellent communication and negotiation skills, with the ability to build strong relationships with customers.

• Strong closing skills, with the ability to convert leads into sales opportunities.

• Ability to understand customer needs and provide tailored solutions accordingly.

• Strong organizational skills, with the ability to manage multiple tasks simultaneously and prioritize effectively.

• Excellent time management skills, with the ability to meet deadlines consistently.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Outlook, and other relevant software.

• High level of attention to detail and accuracy.

• Demonstrable experience in providing excellent customer service, with a focus on customer satisfaction.

• Ability to handle customer queries and complaints effectively, maintaining a positive attitude throughout.

• Strong listening skills, with the ability to understand customer needs and respond appropriately.

• Ability to work collaboratively with internal teams to ensure customer needs are met efficiently.

• Proven ability to work effectively within a team, contributing to team goals and objectives.

• Strong interpersonal skills, with the ability to build positive relationships with colleagues and customers alike.

• Willingness to learn from others, and share knowledge and expertise with the team.

• Ability to adapt to change and work collaboratively in a dynamic environment.

• Ability to think critically and strategically, using problem-solving skills to find effective solutions.

• Strong decision-making abilities, with the confidence to make informed decisions in line with company objectives.

• Ability to learn quickly and adapt to new challenges as they arise.

• Proactive approach to identifying potential issues and developing contingency plans accordingly.

Workplace Culture

At our company located in South Lanarkshire, we foster a dynamic and inclusive workplace culture that values innovation, collaboration, and professional growth. As a Technical Sales Administrator, you will be an integral part of our team, contributing to the success of our organization while growing your career.

We believe in fostering a supportive and collaborative environment where ideas are shared openly, and everyone's voice is heard. Our team members come from diverse backgrounds, bringing unique perspectives that drive our success. We encourage initiative, creativity, and continuous learning, recognizing that our strength lies in the diversity of our talent pool.

In addition to a stimulating work environment, we offer competitive compensation packages, comprehensive benefits, and opportunities for professional development. We believe in investing in our employees' growth, providing ample resources and support to help them achieve their full potential.

Our company is committed to maintaining a strong work-life balance, understanding that happy and satisfied employees are more productive. We encourage flexible working arrangements, offering remote work options and supportive policies for family leave and time off.

At our company in South Lanarkshire, we are not just a team; we are a community. We value inclusivity, diversity, and mutual respect, creating an environment where everyone feels valued and supported. If you are passionate about technology, sales, and working in a dynamic and supportive workplace culture, we invite you to apply for the Technical Sales Administrator role. Let's grow together!