Test Centre Administrator | Job in Lancashire

In the role of a Test Centre Administrator based in Birmingham, you will be responsible for managing and maintaining an efficient and effective testing environment to ensure the smooth operation of all tests conducted within the facility. Here's a detailed breakdown of your key responsibilities:

• *Test Centre Management:

• Oversee the day-to-day operations of the test centre, ensuring that all testing activities are carried out in accordance with company policies and industry standards.

• *Test Administration:

• Prepare and administer various types of tests as required, maintaining a high level of accuracy and adhering to strict protocols to ensure the validity and reliability of test results.

• *Customer Service:

• Provide excellent customer service to candidates, answering queries and resolving any issues they may have regarding their testing appointments or results. Maintain a professional demeanor at all times, fostering positive relationships with candidates and stakeholders.

• *Test Centre Maintenance:

• Responsible for maintaining the test centre facilities in a clean and safe condition, ensuring that all necessary equipment is functioning correctly and that any maintenance or repairs are carried out promptly.

• *Data Management:

• Collect, enter, and manage test data accurately and efficiently, ensuring its confidentiality and compliance with relevant regulations. Analyze and report on test results as required, making recommendations for improvement where appropriate.

• *Training and Development:

• Stay updated on industry trends, best practices, and any changes in testing procedures or regulations. Provide training to other team members as necessary to ensure the continued success of the test centre.

• *Compliance:

• Ensure that all testing activities comply with relevant local, national, and international laws, guidelines, and standards. Maintain up-to-date knowledge of these requirements and implement any necessary changes to the test centre's operations accordingly.

• *Continuous Improvement:

• Identify areas for improvement within the test centre and work collaboratively with the team to implement solutions that enhance efficiency, accuracy, and candidate satisfaction.

By fulfilling these responsibilities effectively, you will play a critical role in ensuring the success of our test centre in Birmingham and contribute to the overall growth and development of our organization.

Organization Info

*Organization Info *

*Job Title:

• Test Centre Administrator - Birmingham

*Location:

• Birmingham, North West, United Kingdom

*About Us *

*Job Description *

In this role as a Test Centre Administrator in Birmingham, you will play a crucial part in ensuring the smooth operation of our test centre by providing administrative support. This includes managing test appointments, maintaining accurate records, and assisting with any enquiries from our clients. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

*Key Responsibilities: *

• Manage daily administrative tasks such as scheduling appointments, handling incoming calls, and responding to emails.
• Maintain accurate and up-to-date records of test results and client information.
• Assist with the preparation of test equipment for each appointment.
• Liaise with clients, providing them with any necessary information regarding their test appointments.
• Troubleshoot any administrative issues that may arise during the day-to-day operations of the test centre.
• Collaborate with other departments to ensure seamless communication and service delivery.

*Qualifications: *

• A minimum of 2 years' experience in a similar administrative role is required.
• Strong organizational skills and attention to detail are essential.
• Excellent written and verbal communication skills are necessary for effective client interaction.
• Proficiency in using Microsoft Office Suite is desired.
• A positive attitude and the ability to work effectively in a fast-paced environment are crucial.
• A willingness to learn and adapt to new technologies is highly desirable.

By joining our team, you will have the opportunity to grow professionally while contributing to the success of . We offer competitive salaries, comprehensive benefits packages, and a friendly work atmosphere. If you are passionate about delivering exceptional service and ready to take on new challenges, we encourage you to apply for this exciting opportunity.

If you believe you meet the qualifications outlined above and would like to be considered for this position, please submit your application through our careers portal. Include a cover letter detailing why you are interested in this role and how your skills and experience align with our requirements. We look forward to reviewing your application!