TikTok Shop | Job in North Yorkshire

Job Summary

Title: TikTok Shop - Category Operations Manager

Location: Yorkshire and The Humber

Company Overview:

We are a dynamic e-commerce company with a strong presence on TikTok, leveraging the platform's vibrant community to drive sales and growth. Our unique approach combines creative content strategies with efficient operational processes to deliver an unparalleled shopping experience for our customers.

Role Overview:

As the Category Operations Manager, you will be responsible for overseeing and optimizing the performance of specific product categories within our TikTok shop. Your role is pivotal in ensuring that we maintain a diverse and compelling assortment of products, while maximizing sales and profitability across each category.

Key Responsibilities:

• Category Management: Conduct regular category reviews to ensure the relevance and competitiveness of our product offerings. Identify trends, gaps, and opportunities for expansion within each category.

• Performance Optimization: Analyze sales data, customer feedback, and market research to drive decisions that improve category performance. Implement strategies to boost sales and reduce costs.

• Supplier Relationship Management: Collaborate with suppliers to negotiate favorable terms, ensure product quality, and manage inventory levels effectively.

• Content Strategy Development: Work closely with our content team to create engaging and converting TikTok videos for your assigned categories. Provide guidance on product positioning, features, and benefits that resonate with our audience.

• Cross-Functional Collaboration: Partner with other departments such as Marketing, IT, and Customer Service to ensure seamless operations and exceptional customer experiences across the entire shopping journey.

Qualifications:

• Proven experience in e-commerce category management or a related role (minimum 3 years)
• Strong analytical skills and proficiency in using data to drive decision-making
• Excellent communication and collaboration abilities, with a talent for building relationships with suppliers and internal teams
• Knowledge of TikTok trends, best practices, and the e-commerce landscape
• Bachelor's degree in Business Administration, Marketing, or related field preferred

We Offer:

• A dynamic and inclusive work environment that encourages innovation and growth
• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• The chance to be at the forefront of leveraging TikTok for e-commerce success

Join our team and help shape the future of shopping on TikTok!

Company Overview

As a company, we value collaboration, adaptability, and continuous learning. We offer an inclusive, supportive work environment where ideas are welcomed, and opportunities for professional development are abundant. Our offices are located in the bustling city centre, providing easy access to amenities, transport links, and some of Yorkshire's most iconic landmarks.

In this role as TikTok Shop - Category Operations Manager, you will have the opportunity to lead and manage our category operations, driving efficiency, optimising performance, and ensuring exceptional customer service across all TikTok Shop categories. If you are a strategic thinker, a data-driven decision maker, and an experienced leader with a passion for social media marketing, we would love to hear from you!