Waiter | Job in Bridgend

*Required Skills (Waiter Position) *

• Excellent Communication Skills: Ability to communicate effectively and professionally with customers, colleagues, and management. Adept at listening actively to customer needs and providing prompt, courteous service.

• Food & Beverage Knowledge: Comprehensive understanding of various cuisines, menu items, wines, beers, and cocktails. Familiarity with food preparation techniques is a plus.

• Attention to Detail: Ability to manage multiple tasks simultaneously, ensuring accuracy in all aspects of service, from taking orders correctly to serving meals promptly.

• Time Management & Organization: Capability to prioritize tasks effectively, work well under pressure, and handle peak hours efficiently while maintaining a positive attitude.

• Physical Stamina & Mobility: Ability to stand for extended periods, lift heavy trays, and move quickly and nimbly around the dining area.

• Teamwork: Ability to collaborate effectively with kitchen staff, fellow waiters, and other service personnel to ensure a seamless dining experience.

• Customer Service Orientation: Demonstrated ability to create a welcoming, friendly environment for guests, handle complaints professionally, and upsell menu items tactfully.

• Professional Appearance & Presentation: Maintaining a neat, clean, and well-groomed appearance is essential, as is the ability to dress appropriately in provided uniforms.

• Food Safety & Hygiene Awareness: Knowledge of basic food safety guidelines and hygiene practices to prevent cross-contamination and ensure the health and safety of customers and staff.

• Adaptability: Ability to adapt quickly to changes, learn new procedures easily, and adjust to different service styles or restaurant environments.

• Problem-Solving Skills: Capacity to identify potential issues before they arise and come up with practical solutions to maintain a smooth dining experience.

• Cash Handling & POS Systems Proficiency: Familiarity with cash management, point of sale (POS) systems, and credit card processing is essential for accurate billing and cash reconciliation.

• Continuous Learning: Willingness to learn from colleagues, attend training sessions, and stay updated on food trends, new menu items, and service standards to continually improve skills and provide the best possible dining experience.