Waking Night Support Worker | Job in County Durham

In this role as a Waking Night Support Worker based in the North East region, you will be an integral part of our team dedicated to providing exceptional care and support to individuals with learning disabilities or mental health needs. Your primary responsibilities will include:

• *Care Provision:

• Deliver high-quality personal care, ensuring the physical and emotional wellbeing of service users by assisting them with daily living tasks such as hygiene, dressing, and medication administration.

• *Supportive Environment:

• Foster a safe, positive, and inclusive environment that promotes the independence, dignity, and individuality of each service user.

• *Communication and Relationship Building:

• Maintain open, honest, and respectful communication with service users, their families, and other healthcare professionals to ensure everyone is kept informed about the care provided. Build strong, trusting relationships based on empathy, understanding, and mutual respect.

• *Planning and Documentation:

• Contribute to the development of individual support plans, ensuring they are tailored to meet the unique needs, goals, and aspirations of each service user. Document all care provided accurately and in a timely manner.

• *Health and Safety:

• Ensure the health, safety, and wellbeing of both service users and colleagues at all times by adhering to relevant policies, guidelines, and regulations. Report any concerns or issues promptly to management.

• *Continuous Learning and Development:

• Actively participate in training programs and professional development opportunities to enhance your knowledge, skills, and competencies in the field of learning disabilities and mental health support.

• *Collaborative Teamwork:

• Work collaboratively with colleagues, managers, and external professionals to ensure the effective delivery of care services that exceed the expectations of our service users and their families.

• *Crisis Management:

• Respond effectively and calmly in emergency situations, using your training and experience to provide immediate support and follow established crisis management procedures.

• *Promoting Independence:

• Encourage service users to develop their skills, confidence, and independence by facilitating opportunities for participation in daily activities and social events.

• *Adhering to Policies and Procedures:

• Follow all company policies and procedures, as well as relevant legislation, to ensure the highest standards of care are consistently delivered.

Daily Responsibilities

As a dedicated Waking Night Support Worker in the North East region, your primary role is to ensure the safety, well-being, and quality of life for our service users during the night shift. Here are some key responsibilities you'll undertake:

• *Caring for Service Users:

• Provide emotional support, assistance with personal care, and ensure the overall comfort and well-being of the service users throughout the night. This may include helping with meals, medication administration, and other daily living tasks as needed.

• *Safeguarding:

• Ensure the safety and security of all service users at all times. Implement necessary safety measures and respond promptly to any incidents or emergencies that may arise during your shift.

• *Maintaining a Clean Environment:

• Collaborate with the team to maintain a clean, tidy, and safe living environment for our service users. This includes cleaning tasks, laundry duties, and waste disposal responsibilities.

• *Recording and Reporting:

• Accurately record incidents, observations, and daily activities related to the service user's care in their individual care plans. Report any concerns or issues to the designated supervisor in a timely manner.

• *Teamwork and Collaboration:

• Work effectively as part of the night shift team, demonstrating excellent communication skills and collaborative spirit. This includes supporting your colleagues during busy periods and participating in team meetings when required.

• *Promoting Independence:

• Encourage service users to maintain their independence and self-care abilities, offering guidance and support as needed. Facilitate social activities and engagement opportunities that promote positive relationships and a sense of community within the living environment.

• *Adhering to Policies and Procedures:

• Comply with all company policies, procedures, and regulations at all times. Participate in ongoing training and development opportunities to enhance your skills and knowledge as a Waking Night Support Worker.

• *Respecting Privacy and Dignity:

• Respect the privacy, dignity, and rights of each service user, ensuring that their individual needs, preferences, and cultural backgrounds are taken into account in all aspects of care delivery.

Offered Benefits

• Competitive Salary: We offer a competitive salary that reflects your experience and skills.

• Flexible Working Hours: As a Waking Night Support Worker, you'll work during the night, which allows for a more flexible daytime schedule.

• Guaranteed Contracted Hours: We guarantee a minimum number of contracted hours each week to ensure stability in your work-life balance.

• Comprehensive Training: You'll receive comprehensive training to help you excel in your role. This includes both on-the-job training and formal training sessions.

• Continuous Learning Opportunities: We encourage continuous learning and provide opportunities for further development through workshops, conferences, and online courses.

• Employee Assistance Program (EAP): Access to an Employee Assistance Program offering confidential support services to help you manage personal or work-related issues.

• Health & Wellness Initiatives: Regular health screenings, flu vaccinations, and wellness programs to promote your overall health and wellbeing.

• Recognition Programs: We have recognition programs in place to celebrate the hard work and achievements of our team members.

• Long Service Awards: To show appreciation for your commitment, we offer Long Service Awards as a token of our gratitude.

• Charity Events & Volunteering Opportunities: Regular charity events and volunteering opportunities to give back to the community and make a positive impact.