Key Account Manager | Job in South Yorkshire

In this dynamic and challenging role as a Key Account Manager within our team in Yorkshire and The Humber, you will be instrumental in driving the growth and success of our organization by managing strategic relationships with our key clients. This position demands an individual who can combine exceptional interpersonal skills with a deep understanding of business development and account management principles. Responsibilities:

• Develop and implement effective strategies to grow and maintain existing key accounts, ensuring optimal client satisfaction.
• Build strong, long-lasting relationships with clients by understanding their needs and delivering customized solutions that meet those requirements.
• Collaborate closely with internal teams to identify opportunities for growth within existing accounts and ensure alignment of our offerings with the clients' strategic objectives.
• Manage the entire sales process for key accounts, from identifying potential opportunities through to closing deals and ensuring customer retention.
• Provide regular reports on account activity, including sales forecasts and customer feedback, to inform strategic decision-making within the organization.
• Act as a liaison between our clients and internal teams to ensure seamless project delivery and timely resolution of any issues that may arise.
• Stay abreast of industry trends and competitor activities to maintain a competitive edge in the market and continually improve the effectiveness of account management strategies.
• Contribute to team efforts by collaborating, sharing knowledge, and providing support to fellow Key Account Managers as needed. Requirements:
• Proven experience as a Key Account Manager or a similar role within a B2B sales environment.
• Strong understanding of account management principles, customer relationship management, and business development strategies.
• Excellent verbal and written communication skills with the ability to interact effectively at all levels within an organization.
• Strong negotiation and closing skills with a demonstrated ability to meet or exceed sales targets.
• Ability to travel as needed to maintain and grow relationships with key accounts.
• Proficiency in relevant account management software and tools.
• Degree in Business, Sales, Marketing, or related field is highly desirable.
• Strong analytical skills and the ability to use data-driven insights to inform decision-making.
• Proactive approach to problem-solving with a strong customer focus.
• Self-motivated, highly organized, and able to work effectively under pressure to meet tight deadlines.

Overview

In the dynamic and competitive landscape of Yorkshire and The Humber we invite you to join our team as a Key Account Manager. This role offers an exceptional opportunity for a driven professional with a proven track record in account management, business development, and client relationship building to contribute significantly to our organisation's growth and success. As a Key Account Manager, you will be responsible for managing key customer relationships, driving sales, and ensuring customer satisfaction across various accounts within our portfolio. Your primary focus will be on maintaining and expanding the existing client base while identifying new business opportunities in alignment with our strategic objectives. Key Responsibilities:

• Maintain strong, long-lasting relationships with key customers by understanding their needs, delivering consistent service, and ensuring customer satisfaction.
• Develop and implement strategies to grow existing accounts and acquire new business.
• Collaborate with various internal teams to identify opportunities for cross-selling and upselling.
• Prepare and deliver presentations tailored to customer needs, and generate accurate sales forecasts based on market analysis and research.
• Build a deep understanding of the industry, competitors, and key trends that impact our customers' businesses.
• Contribute to the development of strategic business plans for key accounts and ensure their successful implementation.
• Act as an escalation point for any customer service issues and work with other departments to resolve them quickly and efficiently.
• Provide regular updates on account status, potential challenges, and opportunities to senior management. Qualifications:
• Proven track record in key account management, preferably within a related industry.
• Strong business development skills and the ability to identify new business opportunities.
• Outstanding customer service skills with the ability to manage relationships at all levels.
• Excellent verbal and written communication skills with a demonstrated ability to communicate complex ideas effectively.
• Strong problem-solving abilities and the ability to think strategically.
• Ability to travel as needed (post-pandemic) to meet with clients and attend industry events.
• Bachelor's degree or equivalent experience in a relevant field. By joining our team, you will become part of an exciting organisation that values its people, encourages innovation, and rewards success. We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth. If you are ready to take the next step in your career and make a significant impact on our organisation we invite you to apply today. We look forward to hearing from you!

Competencies

As a Key Account Manager within our dynamic organisation based in Yorkshire and the Humber, you will be an integral part of our sales team, dedicated to fostering and maintaining strong relationships with our most valuable clients. The following competencies are essential for your success in this role:

*Business Acumen

• : Demonstrate a deep understanding of the industry trends, market dynamics, and customer needs. Develop effective strategies to drive growth and maximize profitability within assigned key accounts.

• *Relationship Management

• : Cultivate and maintain long-lasting relationships with key stakeholders across multiple levels within client organisations. Use excellent communication skills to build trust, understand their business objectives, and align our solutions effectively to meet those needs.

• *Negotiation Skills

• : Exhibit strong negotiation abilities to manage complex deals, ensuring a win-win outcome for both parties while maximizing profitability for the organisation.

• *Problem-Solving

• : Identify potential issues early on and apply creative thinking to develop effective solutions that address client concerns promptly and efficiently, ultimately ensuring customer satisfaction and retention.

• *Commercial Acumen

• : Demonstrate a sound understanding of pricing strategies, contract negotiations, and revenue management to optimize business outcomes for both the organisation and our key accounts.

• *Leadership

• : Lead by example in your interactions with clients and internal teams. Inspire and motivate others to deliver exceptional results while maintaining a positive, solutions-oriented attitude.

• *Time Management and Organisation

• : Effectively prioritise tasks, manage multiple accounts concurrently, and adhere to strict deadlines to ensure maximum productivity and efficiency in your role.

• *Strategic Thinking

• : Develop and implement strategic account plans that support our overall business objectives. Collaborate with cross-functional teams to drive growth and achieve superior results for key accounts.

• *Customer Focus

• : Embrace a customer-centric approach to all aspects of your role. Prioritise client needs, expectations, and feedback to continuously improve the customer experience and build lasting relationships that contribute to business success.

• *Adaptability

• : Respond swiftly and effectively to changing market conditions, client demands, or internal directives by adjusting your approach as necessary to ensure ongoing success in this dynamic role.

Applicant Profile

Dear Recruitment Team, I am writing to express my interest in the Key Account Manager role within your esteemed organization based in Yorkshire and The Humber. With a proven track record in strategic account management, I am confident that I can contribute significantly to your team's success. In my previous roles, I have consistently demonstrated strong leadership skills, exceptional interpersonal abilities, and a deep understanding of sales strategies. My experience spans across various industries, providing me with a versatile skillset and the ability to adapt quickly to new environments.

• *Strategic Account Management

• : Developed and executed strategic account plans to increase revenue, retain customers, and expand market share.

• *Relationship Building

• : Established and maintained long-term relationships with key stakeholders, fostering mutual trust and respect.

• *Business Development

• : Identified new opportunities for growth and expansion, and successfully negotiated contracts to secure business deals.

• *Customer Service

• : Provided exceptional service to clients, addressing their needs promptly and effectively, resulting in high levels of customer satisfaction.

• *Team Leadership

• : Led and managed teams to achieve team goals, motivating individuals through clear communication and a positive attitude.

• Strong communication and interpersonal skills
• Proficient in CRM systems (Salesforce, HubSpot etc.)
• Excellent problem-solving abilities
• Results-driven with a focus on achieving targets
• Ability to work under pressure and manage multiple tasks simultaneously
• Increased sales revenue by 25% within the first year of managing key accounts
• Expanded market share in new regions, resulting in a 30% increase in business
• Improved customer satisfaction ratings by 40%, as measured by annual surveys
• Led a team to achieve and surpass quarterly targets consistently I am excited about the opportunity to bring my unique blend of skills and experiences to your organization. I am confident that I can make a valuable contribution to your team and help drive your business forward. I look forward to discussing my application further and the possibility of contributing to your success. Best regards,

Expected Duties

In this dynamic and challenging role as a Key Account Manager with our team in Yorkshire and The Humber, you will play a pivotal part in driving the growth and success of our organization by building and maintaining strong relationships with key clients. Here's an overview of the key responsibilities and duties:

*Client Relationship Management: *

Act as the primary point of contact for assigned key accounts, ensuring their ongoing satisfaction and developing long-lasting partnerships that lead to increased revenue. Regularly communicate with clients, understand their needs, and propose tailored solutions that align with our offerings.

• *Business Development:

Identify opportunities for growth within your client base, and proactively develop strategic plans to capitalize on these opportunities. Collaborate with internal teams to ensure effective implementation of these strategies.

• *Sales Management:

Achieve or exceed sales targets by accurately forecasting and planning future sales activities. Work closely with the sales team to ensure timely delivery of solutions to clients, maintaining a high level of customer service throughout the process.

• *Account Analysis:

Conduct regular account reviews to identify areas for improvement and new opportunities. Provide insights and recommendations based on your analysis, and work collaboratively with the wider organization to implement these changes.

• *Strategic Planning:

Collaborate with senior leadership to develop short-term and long-term strategic plans for key accounts. Ensure that these plans align with the overall business objectives of our organization.

• *Reporting:

Prepare and deliver regular reports on account activity, sales performance, and market trends to internal stakeholders. Utilize data effectively to make informed decisions about client relationships and business strategies.

• *Market Knowledge:

Stay abreast of industry developments, competitive landscape, and market trends in the Yorkshire and The Humber region and beyond. Leverage this knowledge to strengthen our position in the market and maintain a competitive edge.

• *Team Collaboration:

Work closely with cross-functional teams within our organization, including sales, marketing, product development, and customer service, to deliver an exceptional client experience. Foster a collaborative culture that encourages open communication, teamwork, and mutual support.

About the Company

*About the Company *

Our organization is a dynamic and forward-thinking business, deeply rooted in Yorkshire and the Humber region. With a rich history spanning several decades we have established ourselves as a trusted partner to our clients across various industries. Our success is built on a foundation of strong relationships, exceptional service, and innovative solutions that drive growth and progress for our customers. As part of our dedicated team, you will be instrumental in continuing our mission to deliver outstanding results. We are passionate about fostering an inclusive work environment where every team member feels valued and empowered to reach their full potential. By joining us, you will have the opportunity to make a tangible impact on both the growth of our organization and the prosperity of our clients. In this Key Account Manager role, you will be at the forefront of our customer interactions, building and maintaining long-lasting relationships while driving sales and ensuring customer satisfaction. If you are an energetic, results-driven professional with a knack for relationship management and a deep understanding of the sales cycle we would love to hear from you. Together, let's shape the future of business in Yorkshire and the Humber!

Benefits

Benefits of Joining Our Key Account Manager Team in Yorkshire and The Humber

Career Growth Opportunities As a key account manager with our organization, you will be provided with ample opportunities to advance your career. Through mentorship, training, and hands-on experience, you'll be empowered to grow professionally, taking on new challenges and responsibilities that align with your ambitions.

Competitive Compensation Package We offer a competitive salary and benefits package designed to support both your personal and professional life. This includes a generous base salary, performance-based bonuses, health insurance, pension contributions, and more.

Collaborative Work Environment Our team thrives in an atmosphere of collaboration, mutual respect, and open communication. You'll work closely with colleagues across various departments, sharing ideas, learning from one another, and collectively driving success for our organization.

Work-Life Balance We recognize the importance of maintaining a healthy work-life balance. Our flexible working arrangements enable you to manage your time effectively, allowing for personal commitments outside of work while still meeting professional obligations.

Continuous Learning and Development To stay ahead in today's fast-paced business environment, continuous learning is essential. We encourage our team members to pursue opportunities for growth through training programs, workshops, conferences, and industry events.

Community Engagement Opportunities Our organization actively engages with the local community offering numerous opportunities for you to get involved in charitable initiatives, networking events, and industry-specific associations. This not only supports personal development but also fosters strong connections within the region.

Modern Workspace You'll be based in a modern, well-equipped workspace designed to promote productivity and creativity. Amenities include comfortable workstations, collaborative spaces, kitchen facilities, and more - everything you need to excel in your role.

Innovation and Creativity We value innovation and creativity in all aspects of our business. As a key account manager, you'll have the freedom to think outside the box, generate new ideas, and contribute to the continued growth and success of our organization.