MAC Cosmetics - Retail Manager - H Beauty - 37.5 Hours | Job in West Yorkshire

In the vibrant and dynamic world of beauty retail we are seeking an exceptional individual to join our team as a Retail Manager for MAC Cosmetics at H Beauty in Yorkshire and The Humber. This is a full-time position offering 37.5 hours per week. The Retail Manager plays a pivotal role in driving the success of our store, ensuring that our customers receive an exceptional experience while our brand thrives within the competitive beauty retail landscape.

*Key Responsibilities: *

• Lead and motivate your team to deliver outstanding customer service, ensuring they possess a deep understanding of MAC Cosmetics products and are committed to sharing this knowledge with our customers.
• Develop and implement effective strategies for maximizing sales and profitability, as well as achieving store KPIs.
• Foster a positive, inclusive work environment that encourages growth and development, driving team engagement and morale.
• Collaborate closely with the area manager to optimize stock levels, ensuring our store consistently carries a wide range of MAC Cosmetics products to meet customer demand.
• Oversee visual merchandising and in-store displays, maintaining a visually appealing environment that reflects the essence of the MAC Cosmetics brand.
• Contribute to regional strategies, sharing insights gained from working directly with our customers and team.
• Continuously seek opportunities for improvement, staying abreast of industry trends and adapting store operations as necessary to remain competitive.

*Qualifications: *

Successful candidates will have a proven track record in retail management, preferably within the beauty sector with a strong understanding of customer service principles and retail operations. Candidates should possess excellent leadership, communication, and interpersonal skills with the ability to effectively motivate and develop team members. A passion for beauty, particularly MAC Cosmetics, is essential. This role offers an exciting opportunity to join a global leader in cosmetics, working within a dynamic and innovative organization that values its people and customers above all else. If you are an ambitious and driven individual seeking a challenging and rewarding career we would love to hear from you.

Job Routine

In the dynamic world of beauty retail, your role as a MAC Cosmetics Retail Manager at H Beauty is integral to our team's success. Here's an overview of your daily responsibilities and routines:

*Opening Procedures: *

Start your day by ensuring the store is ready for business. This includes checking inventory levels, completing necessary paperwork, and preparing your team for the day ahead.

• *Staff Management:

Oversee and lead a dedicated team of beauty advisors, providing coaching, guidance, and support to help them achieve their full potential. This may involve daily one-on-one meetings, team briefings, or training sessions.

• *Customer Service:

Deliver exceptional customer service at all times. This involves greeting customers warmly offering assistance with product selection, and ensuring their overall shopping experience is enjoyable and memorable.

• *Sales Performance:

Monitor sales performance and identify opportunities for growth. Collaborate with your team to devise strategies that increase sales, improve conversion rates, and drive revenue growth.

• *Inventory Management:

Regularly check inventory levels and ensure accurate stocktaking. Manage receiving, restocking, and ordering processes to maintain optimal product availability.

• *Visual Merchandising:

Maintain a visually appealing store environment that showcases our MAC Cosmetics products effectively. This may involve rearranging displays, setting up promotions, or collaborating with the H Beauty visual team on seasonal themes and campaigns.

• *Administrative Tasks:

Complete daily administrative tasks such as staff scheduling, handling cash transactions, and maintaining store records. Ensure all paperwork is accurate and up-to-date.

• *Closing Procedures:

At the end of each day, close the store securely and efficiently. This includes completing any necessary paperwork, balancing the cash drawer, and ensuring the store is clean and ready for the next day.

• *Continuous Improvement:

Stay informed about industry trends, new product launches, and best practices in retail management. Use this knowledge to continually improve the performance of your store and the overall customer experience.

• *Collaboration:

Work closely with other H Beauty store managers, as well as MAC Cosmetics regional teams, to share insights, discuss challenges, and collaborate on initiatives that benefit all stores. In this role, you'll be instrumental in delivering a world-class beauty retail experience for our customers while leading and motivating your team to achieve success. If you thrive in a fast-paced environment and have a passion for the beauty industry we invite you to join us at MAC Cosmetics - Retail Manager at H Beauty.

Required Skills

*Required Skills *

In the exciting role of MAC Cosmetics - Retail Manager at H Beauty we seek an experienced and dynamic professional who can lead, inspire, and grow our team. The ideal candidate should possess the following skills:

*Retail Management Experience

• : Proven experience in retail management, preferably within a prestige beauty brand, is essential for this role. You will be responsible for managing all aspects of store operations, including sales targets, inventory control, and staff development.

• *Customer Service Excellence

• : A strong commitment to delivering exceptional customer service is crucial in our fast-paced retail environment. You should have excellent interpersonal skills and the ability to build lasting relationships with customers.

• *Leadership and Team Management

• : As a Retail Manager, you will be expected to lead by example, motivate your team, and foster a positive working environment. Your ability to delegate tasks effectively and manage performance will be key to our success.

• *Product Knowledge

• : A comprehensive understanding of MAC Cosmetics products and the wider beauty industry is important. You should be able to advise customers on product selection, applications, and trends.

• *Commercial Acumen

• : The ability to analyze sales data, identify opportunities for growth, and implement strategies to maximize store performance is essential. You should also have strong negotiation skills for managing supplier relationships.

• *Strong Communication Skills

• : Excellent verbal and written communication skills are necessary for effectively liaising with both internal teams and external stakeholders.

• *Adaptability and Flexibility

• : The Retail Manager must be adaptable to changes in the retail landscape, including new technologies, trends, and business strategies. A flexible approach to work hours, including weekends, is required due to the nature of the retail industry.

• *Problem-Solving Skills

• : The ability to solve problems effectively and efficiently is important for managing any challenges that may arise in a retail environment. By joining our team, you will have the opportunity to work with one of the world's leading beauty brands, cultivate your leadership skills, and be part of a dynamic and inclusive team. If this sounds like the challenge you've been looking for we look forward to hearing from you!

Candidate Expectations

Thank you for considering the role of Retail Manager at our esteemed organization. This position is based in Yorkshire and The Humber, within one of our premier retail partners, H Beauty. As a Retail Manager, you will be a vital part of our team, leading and inspiring our store colleagues to provide exceptional customer service and drive sales growth in our MAC Cosmetics store at H Beauty. You will play a pivotal role in fostering a creative and inclusive work environment, while maintaining the highest standards of product knowledge, visual merchandising, and operational efficiency.

• Leadership and Management: Manage and motivate your team to deliver exceptional results, ensuring that each member understands their role in achieving our store's goals.
• Sales Growth: Develop and implement strategies to drive sales growth, focusing on maximizing customer spend and increasing repeat business.
• Customer Service: Provide outstanding customer service, ensuring every customer interaction enhances the MAC brand experience and fosters brand loyalty.
• Visual Merchandising: Oversee store presentation and visual merchandising, ensuring our products are showcased in a way that is inspiring, engaging, and reflective of the MAC Cosmetics brand.
• Operational Efficiency: Manage store operations efficiently, maintaining high standards of cleanliness, organization, and stock control to ensure a seamless customer experience.
• Product Knowledge: Maintain an in-depth understanding of our products, including new launches, trends, and techniques, to effectively train and mentor your team.
• Financial Acumen: Manage store budgets, monitor sales targets, and take appropriate action to ensure financial objectives are met or exceeded.
• Proven leadership experience in a retail environment, preferably within the beauty industry.
• Strong understanding of sales growth strategies and customer service best practices.
• Excellent interpersonal skills with the ability to motivate, mentor, and lead a team effectively.
• Exceptional product knowledge with a passion for makeup artistry and trends.
• Strong financial acumen with experience in budget management and sales target achievement.
• A proactive approach to visual merchandising and store presentation.
• A commitment to diversity, equity, and inclusion in the workplace. We look forward to your application for this exciting opportunity to join our team at MAC Cosmetics in Yorkshire and The Humber. We welcome candidates who embody our core values of creativity, inclusivity, and exceptional service.

Duties and Responsibilities

In this role as a Retail Manager for MAC Cosmetics at H Beauty, you will play a crucial part in driving the success of our store by leading and motivating your team to deliver exceptional customer service, sales growth, and operational excellence.

• Implement effective merchandising strategies to maximize sales potential and ensure an appealing and welcoming in-store environment for customers.
• Manage the day-to-day operations of the store, ensuring adherence to company policies and procedures while fostering a positive and productive work atmosphere.
• Develop and maintain strong relationships with customers, providing personalized service and product recommendations that enhance their shopping experience and encourage repeat business.
• Collaborate with the area management team to achieve sales targets, set performance standards, and identify opportunities for improvement.
• Lead, coach, and mentor your team members to help them achieve their full potential, promoting a positive work environment that encourages growth and development.
• Conduct regular performance reviews and provide constructive feedback to employees to motivate them in reaching their professional goals.
• Manage recruitment processes, including interviewing, hiring, onboarding, and training new team members.
• Foster a culture of continuous learning and development by facilitating workshops and training sessions that enhance the skills of your team.
• Monitor and analyze store performance data to identify trends, opportunities, and areas for improvement, and take corrective actions as necessary to optimize profitability.
• Maintain inventory levels, ensuring accurate stock counts and optimal product availability to meet customer demands while minimizing waste and loss.
• Manage the financial aspects of the store, including budgeting, forecasting, and financial reporting in collaboration with senior management.
• Oversee all administrative tasks, such as payroll processing, employee scheduling, and maintaining accurate records for auditing purposes.
• Collaborate with the visual merchandising team to create compelling and visually appealing store displays that effectively showcase our products and attract customers.
• Ensure that the store is clean, organized, and presentable at all times, providing a welcoming environment for customers and maximizing sales potential.
• Conduct regular audits of the store and make recommendations for improvements in visual merchandising, product placement, and overall presentation.
• Adhere to all company policies, procedures, and regulations, as well as local, state, and national laws regarding retail operations and cosmetics sales.
• Ensure that the store is fully compliant with health and safety regulations, maintaining a safe working environment for your team and customers.
• Stay informed about industry trends, new products, and changes in compliance requirements to adapt your store's operations accordingly. By excelling in these duties and responsibilities, you will play an essential role in driving the success of our MAC Cosmetics store at H Beauty while providing exceptional customer service and a welcoming environment for customers.

About the Company

Welcome to H Beauty a renowned beauty retailer with a passion for all things cosmetics and skincare. We are part of the dynamic and innovative MAC Cosmetics family offering an exceptional range of products that cater to the diverse needs of our customers. Our team is dedicated to providing unparalleled service, expert advice, and an immersive shopping experience that empowers self-expression and encourages individuality. Located in Yorkshire and the Humber we pride ourselves on being more than just a store; we are a hub for beauty enthusiasts a playground for creatives, and a sanctuary for those seeking to enhance their natural beauty. With a commitment to nurturing talent and fostering growth we offer an exciting and rewarding work environment where every team member plays a vital role in our ongoing success. As a Retail Manager with H Beauty, you will be at the forefront of our mission to inspire and educate, while leading a dedicated team that shares your passion for beauty and exceptional customer service. If you're ready to join an organization that values creativity, collaboration, and continuous learning, then we invite you to explore this exciting opportunity with us. Together we can create memorable experiences for our customers and shape the future of beauty retail.

Rewards

Join our dynamic and passionate team at H Beauty as a MAC Cosmetics Retail Manager and embark on an exciting journey filled with opportunities for growth, personal development, and recognition. Here's what we offer: We value our team members, and it shows in the competitive compensation package we provide. As a MAC Cosmetics Retail Manager, you will receive a competitive salary commensurate with your skills and experience, ensuring a comfortable lifestyle while making strides in your career. In addition to your base salary, you'll be eligible for performance-based bonuses that reward your hard work and dedication to our vision. Achieve your targets, and you'll receive incentives that reflect your contributions to the team's success. We understand the importance of a healthy work-life balance, which is why we offer flexible working hours for this role. Working 37.5 hours per week, you'll have ample opportunities to manage your personal life alongside your professional responsibilities. As part of our team, you'll enjoy exclusive discounts on a wide range of products from our esteemed MAC Cosmetics and other brands within H Beauty. Stay ahead of the beauty trends while saving money - it's a win-win! We firmly believe in investing in our team members, which is why we provide comprehensive training programs to help you grow professionally. Develop your skills and knowledge through various workshops, seminars, and on-the-job training opportunities. Your well-being matters to us. Take advantage of our employee wellness programs that focus on physical fitness, mental health, financial wellness, and work-life balance. From gym memberships to mindfulness sessions we've got you covered! Become a part of the MAC Cosmetics family at H Beauty today and experience a rewarding career in a supportive and inclusive environment. Apply now to start your journey with us!