Mobile Service Engineer | Job in South Yorkshire

As a Mobile Service Engineer in Yorkshire and The Humber, you will be expected to possess a blend of technical expertise, customer service skills, and a strong work ethic to ensure the smooth operation of our mobile service team. The following key skills are essential for this role:

*Technical Proficiency

• : A deep understanding of mobile technology, including hardware and software, is crucial. You should have experience with diagnostic tools and be able to troubleshoot and repair a wide range of mobile devices.

• *Mechanical Skills

• : Familiarity with mobile device mechanics is important for disassembling, replacing parts, and reassembling devices. Knowledge in soldering, circuit board repair, and component level repairs will give you an edge.

• *Customer Service

• : Excellent communication skills are vital to explain technical issues effectively to customers. You should be able to empathize with customers, provide clear explanations, and build strong relationships.

• *Problem-Solving Ability

• : The ability to analyze problems, develop solutions, and implement those solutions is a must. Mobile service engineers often encounter unique challenges, so creative problem-solving skills are highly valuable.

• *Mobile Operating Systems Knowledge

• : Familiarity with multiple mobile operating systems (iOS, Android, etc.) is important for understanding the needs of our diverse customer base.

• *Continuous Learning

• : The mobile technology landscape changes rapidly. A commitment to staying updated on new developments, technologies, and best practices will ensure your success in this role.

• *Organizational Skills

• : Effective time management and organizational skills are necessary for managing multiple service calls efficiently. You should be able to prioritize tasks, plan your route, and keep track of inventory.

• *Physical Fitness

• : Mobile service engineers spend a significant amount of time on the road and in customer homes, so physical fitness is essential to handle the demands of the job.

• *Valid Driving License

• : A valid driver's license is required for this role as travel between locations will be necessary.

• *Working Independently

• : You will often be working alone, so the ability to work independently and make decisions based on your expertise is crucial. By joining our team as a Mobile Service Engineer, you'll have the opportunity to grow your skills, deepen your knowledge of mobile technology, and provide essential service to our customers across Yorkshire and The Humber. We look forward to reviewing your application!

Applicant Requirements

Thank you for considering a career with our dynamic team in Yorkshire and The Humber! We are currently seeking a dedicated Mobile Service Engineer to join our ranks.

*Key Responsibilities: *

• Perform routine maintenance, service, repair, and modification of mobile equipment as required.
• Diagnose and resolve technical issues efficiently and effectively.
• Maintain accurate records of all service activities and ensure that equipment is returned to the customer in a timely manner.
• Collaborate with the wider team to share knowledge, improve processes, and maintain high standards of quality.
• Adhere to health and safety regulations at all times, ensuring a safe work environment for yourself and your colleagues.

*Qualifications: *

• Relevant qualification in Mobile Engineering or equivalent experience.
• Proven experience as a Mobile Service Engineer or similar role.
• Strong knowledge of mobile equipment and the ability to troubleshoot technical issues.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and manage time effectively.
• Valid driving license and willingness to travel as required.
• Strong verbal and written communication skills with an aptitude for building relationships with customers.

*Desirable: *

• Experience working with specific brands or types of mobile equipment relevant to our business.
• Familiarity with diagnostic software and tools used in the industry.
• Continuous Professional Development (CPD) activities or commitment to ongoing learning.
• Ability to work well under pressure and adapt to changing situations.
• Experience in a customer-facing role, demonstrating excellent customer service skills. If you are a dedicated Mobile Service Engineer looking for an exciting opportunity to grow within a forward-thinking organisation we would love to hear from you! Please submit your application along with your CV and covering letter detailing your relevant experience and why you believe you would be a great fit for our team. We value diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply. Good luck, and we look forward to reviewing your application!

Routine Tasks

As a Mobile Service Engineer in Yorkshire and The Humber, you will be an integral part of our dedicated technical team responsible for maintaining, repairing, and servicing our fleet of vehicles at customer sites. Here is an overview of your daily responsibilities:

*Vehicle Maintenance and Repair

• : Perform routine maintenance on vehicles, such as oil changes, tire rotations, and inspection of various components to ensure their proper functioning. Identify and rectify any issues found during inspections or reported by customers.

• *Preventive Maintenance

• : Conduct regular preventive maintenance checks according to manufacturer guidelines and established company standards. Ensure that all necessary actions are taken to minimize equipment downtime, extend the lifespan of our vehicles, and ensure optimal performance.

• *Customer Interaction

• : Communicate effectively with customers regarding maintenance requirements, completed work, and any issues that may arise. Maintain a professional demeanor at all times while providing excellent customer service and promoting a positive image of our organization.

• *Documentation

• : Keep accurate records of all work performed, including the necessary paperwork and documentation for warranty claims or parts ordering purposes. Ensure adherence to company policies and procedures related to record keeping and data management.

• *Continuous Learning and Improvement

• : Stay informed about advances in vehicle technology, industry trends, and best practices by attending relevant training sessions and workshops, reading trade publications, and networking with peers in the field. Apply this knowledge to improve your own performance and contribute to the overall efficiency of our organization.

• *Compliance

• : Adhere to all relevant health, safety, and environmental regulations while working on-site or off-site. Ensure that all tools, equipment, and vehicles are used safely and correctly according to manufacturer instructions and company guidelines.

• *Collaboration

• : Work closely with our service managers, parts department, and other team members to troubleshoot complex issues, share best practices, and maintain a high level of collaboration across departments.

• *Travel

• : Travel as needed to customer sites in Yorkshire and The Humber region to perform maintenance, repair, and servicing tasks. Ensure that all travel-related procedures are followed, including proper documentation and adherence to company policies regarding expenses, safety, and security. By excelling in these routine tasks, you will play a vital role in ensuring the smooth operation of our fleet and maintaining the high standard of service that our customers have come to expect from us. We look forward to your contributions as a valued member of our team!

Perks and Advantages

*Perks and Advantages of Being a Mobile Service Engineer in Yorkshire and The Humber *

As a Mobile Service Engineer with our organization, you will enjoy numerous benefits that not only enrich your professional growth but also provide an exceptional work-life balance. Here are some key perks and advantages:

*Opportunity for Growth

• : Our organization is committed to nurturing and developing talent from within. As a Mobile Service Engineer, you will have ample opportunities to learn new skills, take on challenging projects, and advance your career based on merit and performance.

• *Competitive Salary and Benefits Package

• : We offer competitive remuneration packages tailored to the local market in Yorkshire and The Humber. This includes a comprehensive benefits package that covers health, dental, vision, life insurance, and retirement savings plans.

• *Flexibility

• : As a Mobile Service Engineer, you will be provided with a company vehicle and equipment necessary for your role offering the flexibility to work from various locations within your designated region. This allows for a better work-life balance, enabling you to spend more quality time with your family and pursue personal interests outside of work.

• *Continuous Learning and Development

• : We believe in fostering an environment of continuous learning and development. You will have access to regular training programs, workshops, and seminars to keep your skills up-to-date and ensure you remain at the forefront of industry advancements.

• *Collaborative Work Environment

• : Our team is our greatest asset. We believe in collaborative work environments where everyone's input matters. As a Mobile Service Engineer, you will work closely with other professionals across various departments, fostering innovation and creativity.

• *Supportive Management

• : Our management team is committed to providing support and guidance to help you succeed in your role. Regular performance reviews and feedback sessions ensure that you are on the right track towards achieving your professional goals.

• *Community Involvement

• : We believe in giving back to our local communities. As a Mobile Service Engineer, you will have opportunities to participate in community outreach programs, team-building events, and charity initiatives, making a positive impact on those around us.

• *Working in Yorkshire and The Humber

• : Being based in Yorkshire and The Humber offers numerous advantages, including easy access to the beautiful countryside, vibrant cities, rich history, and diverse culture. Whether you're a city dweller or a countryside lover, there is something for everyone in this region. Join our team as a Mobile Service Engineer and enjoy these perks while making a meaningful impact on our organization and the Yorkshire and The Humber community. We look forward to your application!