Mortgage Consultant - Non Advice | Job in Dorset

We are seeking a highly motivated and customer-focused Mortgage Consultant to join our dynamic team in the South West region. In this role, you will be instrumental in helping customers navigate the complex world of mortgages, while ensuring that all interactions adhere to regulatory requirements.

*Responsibilities: *

• Provide expert advice and guidance on a wide range of mortgage products, ensuring a thorough understanding of each customer's unique needs and circumstances.
• Maintain and develop relationships with existing customers, identifying opportunities for cross-selling and upselling suitable products.
• Collaborate with internal teams to ensure smooth and efficient processing of mortgage applications.
• Stay abreast of market trends, regulatory changes, and industry best practices to provide the best possible service to our customers.
• Deliver exceptional customer service, handling enquiries and complaints effectively and professionally.

*Requirements: *

• Proven experience in a mortgage or financial services role, preferably as a Mortgage Consultant or similar position.
• Comprehensive understanding of the mortgage market, products, and regulatory requirements.
• Excellent communication and interpersonal skills with a strong ability to build rapport and trust with customers.
• Results-driven approach with a focus on achieving sales targets while maintaining high levels of customer satisfaction.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• A valid Certificate in Mortgage Advice and Practice (CeMap) or equivalent qualification is desirable but not essential as training will be provided. If you are a dedicated professional looking for an exciting opportunity to grow your career within a forward-thinking organisation we would love to hear from you. Join our team and make a difference in the lives of our customers while furthering your own personal and professional development. To apply, please submit your up-to-date CV and cover letter detailing your relevant experience and qualifications. We look forward to reviewing your application!

Hiring Motivation

Welcome to an exciting opportunity within our dynamic and forward-thinking organisation! We are currently seeking a passionate and dedicated Mortgage Consultant to join our team in the South West region. This is a unique role that focuses on non-advised mortgage sales, providing an excellent chance for the right candidate to make a significant impact in our growing business. In this position, you will be responsible for building strong relationships with clients, understanding their needs, and guiding them through the mortgage application process. Your primary focus will be on delivering exceptional service, ensuring that each client's mortgage requirements are met efficiently and professionally. We are looking for a candidate who possesses a strong sales acumen, exceptional communication skills, and a deep understanding of the mortgage industry. The ideal candidate will have a proven track record in meeting sales targets, demonstrating an ability to work effectively both independently and as part of a team. Joining our organisation offers you the chance to work in a supportive and collaborative environment where your ideas are valued, and your professional growth is prioritised. We offer competitive remuneration packages, comprehensive training programs, and opportunities for career progression. If you are ready to take the next step in your career, seize this opportunity to join our team as a Mortgage Consultant - Non-Advice. Apply today to become a part of our journey towards continued success and growth!

Skills Required

Skills Required To excel as a Mortgage Consultant within our team, the following skills and competencies are essential:

*Knowledge of Mortgage Products

• : An in-depth understanding of various mortgage products, interest rates, loan terms, and conditions is crucial. You should be able to explain the features and benefits of different types of mortgages to clients effectively.

• *Strong Communication Skills

• : Excellent verbal and written communication skills are necessary to build strong relationships with clients, understand their needs, and provide them with tailored advice.

• *Sales and Negotiation Abilities

• : The ability to sell mortgage products to clients requires strong sales skills and the ability to negotiate effectively. You should be able to close deals while ensuring client satisfaction.

• *Problem-Solving Skills

• : In your role, you will encounter various challenges related to client requirements, documentation, or regulatory issues. You must possess strong problem-solving abilities to address these challenges swiftly and effectively.

• *Attention to Detail

• : Mortgage consulting involves handling sensitive financial information and documents. A high level of attention to detail is necessary to ensure accuracy and compliance with regulations.

• *Customer Service Orientation

• : You will be interacting with clients at various stages of their mortgage journey, so a customer-centric approach is essential. You should strive to provide exceptional service and build long-lasting relationships with clients.

• *Technical Proficiency

• : Familiarity with mortgage software applications and financial analysis tools is beneficial. You should be comfortable using technology to streamline your work processes and enhance client service.

• *Regulatory Compliance Knowledge

• : A solid understanding of relevant mortgage regulations, such as the Mortgage Conduct of Business (MCOB) rules in the UK, is important to ensure compliance throughout your work processes.

• *Continuous Learning

• : The mortgage industry is constantly evolving, so a commitment to ongoing learning and professional development is vital. This will help you stay updated with new regulations, products, and best practices.

• *Time Management Skills

• : As a Mortgage Consultant, you will handle multiple cases simultaneously. Strong time management skills are necessary to prioritize tasks effectively and meet deadlines consistently.

Candidate Requirements

We are seeking a highly motivated and professional individual to join our team as a Mortgage Consultant - Non Advice. In this role, you will be responsible for providing an exceptional level of service to our clients, ensuring their mortgage needs are met efficiently and effectively.

• Delivering excellent customer service throughout the mortgage application process.
• Collaborating with internal teams to facilitate the smooth flow of information between all parties involved in the mortgage application process.
• Utilizing your extensive product knowledge to recommend appropriate mortgage solutions for our clients, based on their individual circumstances and needs.
• Maintaining accurate and up-to-date records for each client interaction, ensuring compliance with relevant regulations and internal policies.
• Keeping abreast of industry trends and changes in regulation to ensure the delivery of the best possible service to our clients.
• Actively contributing to team goals and objectives, striving for continuous improvement and efficiency in all aspects of your role.
• Proven experience as a Mortgage Consultant or similar financial services role.
• In-depth understanding of the mortgage market, product offerings, and regulations.
• Excellent communication skills, both written and verbal with the ability to explain complex concepts in an easily understandable manner.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Demonstrated ability to work collaboratively within a team and build strong relationships with clients and colleagues alike.
• A results-driven approach with a focus on providing excellent service and achieving desired outcomes for our clients.
• Flexibility to adapt to changing circumstances and the ability to learn quickly in a fast-paced environment.
• A valid financial services license or willingness to obtain one as required by local regulations.
• Previous experience working within the South West region, ideally with an understanding of the local market and client base.
• Proficiency in using mortgage management software systems.
• Additional financial qualifications (e.g., Certificate in Mortgage Advice and Practice (CeMAP) or equivalent).
• Experience working within a regulated environment, demonstrating a strong understanding of compliance requirements.
• A proactive approach to problem-solving and the ability to think creatively to find solutions for our clients.
• Strong networking skills with the ability to build relationships both internally and externally. By joining our team as a Mortgage Consultant - Non Advice, you will have the opportunity to make a real impact on our clients' lives, while being part of an inclusive and supportive work environment. We are an equal opportunities employer and welcome applications from all qualified candidates. If you believe you have the skills, experience, and enthusiasm to excel in this role we would love to hear from you.

About Us

We are a dynamic and customer-centric financial services organization based in the South West region. Our primary focus is on providing exceptional service to our clients by simplifying the complex world of mortgages. With a strong commitment to ethical business practices we strive to help individuals achieve their homeownership goals with transparency and integrity. Our team consists of dedicated professionals who bring together extensive industry knowledge, innovative solutions, and a deep understanding of client needs. We foster an environment that encourages collaboration, continuous learning, and professional growth, ensuring that each member of our team is equipped to deliver exceptional service consistently. In this role as a Mortgage Consultant - Non Advice, you will be an integral part of our mission to make homeownership more accessible and less daunting for our clients. You will have the opportunity to work closely with our clients, understand their unique circumstances, and guide them through the mortgage process effectively. We believe in creating a work environment that values diversity, encourages innovation, and rewards hard work. If you share these values, are passionate about helping people achieve their dreams of homeownership, and possess a strong desire to grow within the financial services industry we invite you to apply for this exciting opportunity. Join us on our journey to empower individuals and families in the South West region with the confidence they need to take the next step towards homeownership.

Employee Perks

Joining our team as a Mortgage Consultant - Non Advice in the South West region comes with a host of benefits designed to support your professional and personal growth. Here's what you can expect:

*Competitive Salary

• : We offer a competitive salary package that reflects your skills, experience, and the value you bring to our team.

• *Comprehensive Training Program

• : To help you excel in your role we provide an extensive training program. This covers everything from product knowledge to sales techniques, ensuring you have all the tools needed for success.

• *Flexible Working Hours

• : We understand the importance of work-life balance. Our flexible working hours allow you to manage your personal commitments while delivering excellent service to our clients.

• *Performance Bonuses

• : Your hard work and achievements will be rewarded through performance bonuses, providing additional financial incentives.

• *Continuous Learning Opportunities

• : We encourage professional development. Regular workshops, seminars, and training sessions are organised to keep you updated on industry trends and practices.

• *Career Progression Opportunities

• : There are numerous opportunities for career advancement within our organisation. We actively support the growth of our team members and offer pathways for progression based on individual skills and aspirations.

• *Health and Wellbeing Support

• : The wellbeing of our team is paramount. We provide various health and wellbeing initiatives, including employee assistance programs, gym membership discounts, and mental health support resources.

• *Collaborative Work Environment

• : You'll be joining a dynamic, collaborative team that values camaraderie and open communication. We believe in fostering an environment where everyone feels valued and supported.

• *Recognition Programs

• : We have various recognition programs in place to celebrate the achievements of our team members and encourage continued excellence.

• *Employee Benefits Package

• : Our comprehensive benefits package includes pension contributions, life insurance, travel insurance, and other perks designed to enhance your work experience with us. Join us and take advantage of these great employee perks while making a difference in the lives of our clients as a Mortgage Consultant - Non Advice in the South West region. We look forward to welcoming you to our team!

Advancement Opportunities

Advancement Opportunities In our organisation we prioritize the growth and development of our employees, recognizing that their success contributes significantly to ours. As a Mortgage Consultant - Non-Advice, you will have ample opportunities for advancement within your role as well as within the wider company. Here's an overview of what you can expect:

*Professional Development: *

We are committed to fostering a learning environment that encourages continuous growth. You will have access to comprehensive training programs designed to enhance your technical skills, customer service abilities, and industry knowledge. This investment in your professional development will enable you to serve our clients more effectively and efficiently.

• *Career Progression:

Our organisation offers a clear path for career progression within the mortgage department. As you gain experience and demonstrate expertise in your role, you may be considered for promotions or expanded responsibilities such as supervising other consultants, developing new business strategies, or managing complex client relationships.

• *Mentorship Programs:

Our mentorship programs provide you with the opportunity to learn from experienced professionals within our organisation. This one-on-one guidance can help accelerate your learning curve and provide valuable insights into best practices and industry trends.

• *Performance Recognition:

We celebrate the achievements of our team members and believe in rewarding hard work and dedication. Our performance recognition programs offer opportunities for financial bonuses, promotions, and other rewards for exceptional performance.

• *Networking Opportunities:

Being part of our organisation provides you with access to a vast network of professionals within the finance industry. This network can open doors to new opportunities, collaborations, and insights that can help propel your career forward.

• *Leadership Roles:

As you advance in your career, you may have the opportunity to take on leadership roles within our organisation. These positions offer increased responsibility, the chance to make a significant impact on our company, and the potential for even greater rewards. In conclusion, as a Mortgage Consultant - Non-Advice with our organisation, you will find ample opportunities for professional growth, career progression, and personal development. We look forward to supporting you on your journey towards success.