Network Assurance Manager | Job in North Yorkshire

In this pivotal role within our organization, you will be responsible for managing the assurance of our network infrastructure to ensure optimal performance and reliability. This role requires a seasoned professional with deep technical knowledge, strategic thinking, and exceptional leadership skills.

• *Network Assurance Management:

Oversee the implementation and management of network assurance processes and tools. Ensure the network is performing optimally and proactively addressing potential issues before they impact services.

• *Strategic Planning:

Collaborate with our IT leadership to develop and implement strategic network assurance plans that align with our organization's goals.

• *Team Leadership:

Manage a team of Network Assurance Engineers, providing guidance, mentoring, and fostering a culture of continuous learning and improvement.

• *Vendor Management:

Work closely with vendor partners to ensure network solutions are fit-for-purpose, up-to-date, and aligned with industry best practices.

• *Incident Response:

Lead the response to major network incidents, ensuring swift resolution and minimizing service disruptions.

• *Compliance:

Ensure our network infrastructure adheres to all relevant regulatory and compliance requirements.

• *Business Continuity:

Contribute to business continuity planning, ensuring network resilience in the event of unforeseen circumstances.

• Proven experience as a Network Assurance Manager or similar role
• Extensive knowledge of network infrastructure and assurance best practices
• Strong leadership skills with a track record of managing high-performing teams
• Excellent problem-solving abilities and attention to detail
• Knowledge of relevant industry standards, regulations, and compliance requirements
• Exceptional communication and interpersonal skills If you are an experienced Network Assurance Manager seeking a challenging role in a dynamic organization we would love to hear from you. Join our team and help us drive network excellence!

Summary/Opportunity

Summary/Opportunity Network Assurance Manager - Join Our Team in Yorkshire and The Humber We are seeking a highly skilled and dynamic Network Assurance Manager to join our forward-thinking team in Yorkshire and The Humber. This is an exciting opportunity for an experienced professional to play a pivotal role in ensuring the seamless operation of our network infrastructure, delivering top-tier service to our clients, and driving innovation within the organisation. Key Responsibilities:

• Oversee network monitoring, troubleshooting, and resolution, ensuring optimal performance and reliability.
• Collaborate with cross-functional teams to develop and implement robust network assurance strategies.
• Utilise advanced tools and technologies to proactively identify and address potential issues before they impact our services.
• Lead incident response efforts during service disruptions, working closely with the team to restore normal operations quickly and efficiently.
• Conduct regular performance assessments and make recommendations for improvement based on data-driven insights.
• Mentor and guide junior staff members, fostering a culture of continuous learning and development within our team.
• Collaborate with external vendors and service providers to ensure optimal network performance and service levels.
• Participate in strategic planning sessions, contributing valuable insights and innovative ideas to shape the future of our network operations. Qualifications:
• Proven experience as a Network Assurance Manager or similar role within the telecommunications or IT industry.
• Strong technical background with proficiency in network monitoring tools, network management systems, and incident response processes.
• Excellent leadership skills, able to motivate and guide team members effectively.
• Exceptional problem-solving abilities, capable of making quick, informed decisions under pressure.
• Outstanding communication skills, both written and verbal with the ability to explain complex technical concepts clearly and concisely.
• Strong strategic thinking capabilities, able to develop and implement innovative solutions to complex problems.
• Flexibility and adaptability, willing to embrace change and evolving technologies in a fast-paced environment.
• Bachelor's or Master's degree in Computer Science, Information Technology, Electrical Engineering, or a related field; additional certifications (e.g., CCNP, JNCIE) are a plus. If you're ready to take your career to the next level and make a significant impact on our network operations we encourage you to apply for this exciting opportunity. Join us in shaping the future of connectivity and driving innovation within our organisation!

Competencies

As a Network Assurance Manager within our organization in Yorkshire and The Humber, you will be expected to possess the following key competencies:

*Technical Expertise

• : You should have a deep understanding of network architecture, protocols, and technologies. Experience with IP/MPLS, SDN/NFV, Optical, Layer 2/3, and Wi-Fi networks is essential. Additionally, you should be proficient in network management systems, troubleshooting tools, and network security principles.

• *Leadership

• : You will lead a team of network engineers and technicians, so strong leadership skills are crucial. This includes the ability to motivate, guide, and mentor your team, as well as make strategic decisions for the effective operation and improvement of our networks.

• *Strategic Thinking

• : You should be able to develop and implement long-term network strategies that align with our organization's goals. This includes planning for network growth, upgrades, and improvements, as well as ensuring network reliability, availability, and security.

• *Problem-Solving

• : In this role, you will often encounter complex network issues. The ability to analyze problems, develop solutions, and implement them effectively is essential. You should also be able to think proactively to prevent potential issues before they arise.

• *Communication Skills

• : Excellent written and verbal communication skills are necessary for this role. You will need to communicate complex technical information clearly and concisely to various stakeholders, including non-technical staff.

• *Project Management

• : You will be expected to manage multiple network projects simultaneously. This includes defining project scope, creating project plans, managing resources, and ensuring projects are delivered on time and within budget.

• *Customer Service Orientation

• : While primarily focusing on network operations, you will also need to ensure that our services meet customer needs and expectations. This includes handling customer inquiries or complaints professionally and effectively.

• *Continuous Learning

• : The field of network management is always evolving. You should be committed to keeping your knowledge up-to-date through continuous learning, professional development, and staying abreast of industry trends and best practices.

Applicant Profile

Dear Recruitment Team, I am writing to express my strong interest in the Network Assurance Manager position advertised by your organization in Yorkshire and The Humber. With a proven track record in network management, assurance, and strategic planning, I believe I would be an excellent fit for this role. I bring to the table over 10 years of experience in the telecommunications industry with a focus on network assurance, operations, and optimization. I have developed expertise in managing complex network infrastructure, ensuring high service availability, and driving operational efficiency.

• Extensive knowledge of network technologies (4G/5G, IP, MPLS, SDN)
• Strong understanding of network assurance principles and practices
• Proficient in using network management and assurance tools (e.g., Netcool, NAM, SolarWinds)
• Excellent problem-solving abilities and decision-making skills
• Exceptional leadership and team management capabilities
• Strong communication and interpersonal skills
• Developing and implementing a comprehensive network assurance strategy that improved network uptime by 20%.
• Streamlining incident response processes, reducing mean time to repair (MTTR) by 40%.
• Collaborating with the engineering team to design and deploy a new SDN architecture, improving network scalability and flexibility. I hold a Bachelor's degree in Electrical and Electronic Engineering from the University of Sheffield and a Master's degree in Network and Communication Systems from the University of Leeds. I am also certified as a Cisco Certified Network Professional (CCNP). I am excited about the opportunity to contribute my skills and experience to your organization, and I look forward to discussing how I can help drive success for your team. Thank you for considering my application. Sincerely,

Job Routine

In this dynamic role as a Network Assurance Manager in the vibrant Yorkshire and The Humber region, you will play a crucial part in ensuring the reliability, security, and efficiency of our organisation's network infrastructure. Here is an overview of your typical day-to-day activities:

*Morning Preparation (8:00 - 9:30)

• : Start your day by reviewing the current network status, checking for any incidents or alerts, and addressing any immediate issues that may have arisen overnight. This includes monitoring logs, analyzing network performance metrics, and identifying potential bottlenecks or vulnerabilities.

• *Team Meeting (9:30 - 10:00)

• : Gather with your team to discuss ongoing projects, share updates, and coordinate efforts. During this time, you'll also receive any urgent requests or tasks that require immediate attention.

• *Project Management (10:00 - 12:30)

• : Dive into the core projects assigned to you, which may involve network upgrades, maintenance, or troubleshooting. This period is dedicated to problem-solving, collaboration with relevant teams, and ensuring the smooth implementation of your initiatives.

• *Lunch Break (12:30 - 1:00)

• : Take a well-deserved break for lunch, recharge, and prepare for the afternoon ahead.

• *Network Monitoring and Maintenance (1:00 - 3:30)

• : Continue monitoring network performance, ensuring uptime, security, and optimal functionality. During this time, you may also perform routine maintenance tasks, such as software updates or hardware repairs, to keep our network running at its best.

• *Strategy Development and Improvement (3:30 - 5:00)

• : Reflect on the day's activities, identify areas for improvement, and develop strategies to enhance network performance and security. This period also includes planning for future projects, staying abreast of industry trends, and exploring new technologies that could benefit our organisation.

• *Closing Tasks (5:00 - 6:00)

• : Wind down your day by wrapping up any open tasks, documenting achievements, and preparing for the next day. During this time, you may also provide support to team members who require assistance or guidance.

• *Continuous Learning (Outside Working Hours)

• : As a Network Assurance Manager, staying updated on the latest developments in network technology is essential. Dedicate some of your personal time to reading relevant publications, attending webinars, and networking with peers in the industry to further enhance your knowledge and skills.

Company Overview

*Location: *

Yorkshire and The Humber

*Role: *

Network Assurance Manager In this pivotal role within our organisation, you will be joining a dynamic and innovative team that is dedicated to delivering superior network solutions to clients across various industries. Our company prides itself on its unwavering commitment to excellence, reliability, and growth, making it an ideal workplace for professionals seeking to expand their skills and advance their careers. As the Network Assurance Manager, you will play a crucial role in ensuring the integrity and performance of our network infrastructure by overseeing assurance processes, incident management, and problem resolution. Collaborating with cross-functional teams, you will help optimise network operations, minimise downtime, and enhance the user experience for our clients. Key Responsibilities:

• Develop, implement, and maintain effective network monitoring and assurance strategies.
• Identify potential risks and vulnerabilities in the network infrastructure and devise proactive mitigation plans.
• Collaborate with the Operations team to resolve network incidents efficiently and effectively.
• Participate in the development of network policies, standards, and procedures.
• Work closely with the engineering team to ensure timely implementation of upgrades, patches, and other necessary changes.
• Stay abreast of industry trends, best practices, and emerging technologies to continuously improve our network solutions.
• Lead a dedicated team of Network Assurance Specialists, providing guidance, support, and fostering their professional growth. Required Qualifications:
• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
• Proven experience (minimum 5 years) as a Network Assurance Manager or similar role within a large-scale network environment.
• Strong knowledge of network protocols, technologies, and architectures.
• Excellent problem-solving skills and the ability to work under pressure.
• Exceptional leadership and team management abilities.
• Strong communication and interpersonal skills.
• Ability to adapt quickly to changing requirements and technologies.
• Experience working with network monitoring, assurance, and management tools.
• Familiarity with ITIL framework, particularly incident and problem management processes.
• Valid driving license and willingness to travel as required (if applicable). Join our team in Yorkshire and The Humber and contribute to the success of a rapidly growing organisation. Together we can drive innovation, improve network performance, and exceed client expectations while fostering a supportive and inclusive work environment. Apply today to begin your journey towards a rewarding career in network assurance!

Perks and Advantages

In joining our dynamic team as a Network Assurance Manager in the vibrant region of Yorkshire and The Humber, you will not only find yourself at the forefront of technological innovation but also reap numerous benefits that make this role truly rewarding. Here's an overview of the perks and advantages that await you:

*Advanced Technological Environment

• : You'll be immersed in a state-of-the-art technological landscape where you can hone your skills on cutting-edge networks and infrastructure. This will provide ample opportunities for personal growth and professional development.

• *Collaborative Culture

• : Our team fosters an open and collaborative work environment, encouraging knowledge sharing and learning from one another. You'll be working alongside some of the brightest minds in the industry, driving mutual success and continuous improvement.

• *Competitive Compensation Package

• : We offer a competitive salary package designed to reward your expertise and hard work. Alongside this, you will also enjoy various benefits, such as pension contributions, life insurance, and healthcare coverage.

• *Flexible Working Arrangements

• : To support a healthy work-life balance we provide flexible working options that give you the freedom to adapt your schedule around personal commitments. This ensures productivity and wellbeing are maintained at optimal levels.

• *Continuous Learning Opportunities

• : We place great emphasis on nurturing our team's growth and development. You will have access to various training programs, workshops, and conferences that help you expand your knowledge and stay current with industry trends.

• *Central Location

• : Being based in Yorkshire and The Humber puts you at the heart of one of the UK's most beautiful regions offering a wealth of outdoor activities, cultural attractions, and vibrant cities like Leeds and Sheffield within easy reach.

• *Opportunities for Advancement

• : With our organisation's rapid growth and expansion plans, there are ample opportunities to progress your career, both horizontally and vertically. You will have the chance to take on greater responsibilities and shape the future of our network assurance function. Joining us as a Network Assurance Manager in Yorkshire and The Humber means becoming part of an innovative team that values your expertise while providing you with the support, opportunities, and resources necessary for personal and professional growth. We look forward to welcoming you on board!