Receptionist/Administrator, ED | Job in Hackney

*Receptionist/Administrator, ED *

Join our dynamic and innovative team in London as a Receptionist/Administrator! In this role, you will be the first point of contact for our organization, providing exceptional customer service to visitors, callers, and staff. Additionally, you will assist with administrative tasks that keep our operations running smoothly. Key Responsibilities:

• Greet and welcome visitors, answer phone calls, and manage incoming emails professionally.
• Maintain a clean and organized reception area to create a positive first impression for all.
• Coordinate appointments, meetings, and travel arrangements for staff members.
• Handle mail and packages, ensuring they are distributed correctly and efficiently.
• Assist with various administrative tasks such as data entry, filing, photocopying, and faxing.
• Provide general office support, including managing the office supply inventory and coordinating maintenance requests.
• Support the team in organizing events, workshops, or training sessions when needed.
• Collaborate with other departments to ensure smooth communication and problem-solving. Qualifications:
• Proven experience as a receptionist or administrative assistant.
• Excellent communication skills (written and verbal) and ability to handle multiple tasks simultaneously.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office Suite with knowledge of other relevant software being a plus.
• Ability to work well under pressure, prioritize tasks effectively, and maintain confidentiality at all times.
• Flexibility to handle occasional overtime and cover for colleagues during their absence.
• A friendly, approachable demeanor with the ability to represent our organization positively at all times.
• An eagerness to learn and grow professionally within a supportive team environment. If you are passionate about delivering excellent customer service, thrive in a fast-paced environment, and seek an opportunity to contribute your skills to a rapidly growing organization we would love to hear from you! Apply today for the Receptionist/Administrator role in our London office.

Position Details

*Position Details: Receptionist/Administrator (ED) *

*Location: *

London, United Kingdom

*Job Type: *

Full-Time

*About the Role: *

We are seeking a highly motivated and professional Receptionist/Administrator to join our dynamic team in London. This role is crucial to our organization as it involves providing excellent customer service, managing front desk operations, and assisting with administrative tasks.

*Key Responsibilities: *

• Greet visitors, answer phones, and provide general information to clients, vendors, and employees
• Schedule appointments, manage meeting rooms, and coordinate conference calls
• Maintain accurate records of daily activities, visitor logs, and messages
• Assist with administrative tasks such as filing, data entry, and document preparation
• Liaise with various departments to ensure smooth operation of the office environment
• Provide support for special projects and events as required

*Skills & Qualifications: *

• Proven experience as a Receptionist or Administrator
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Familiarity with MS Office Suite, email management systems, and CRM software
• Ability to work effectively in a fast-paced environment
• Friendly, proactive attitude, and ability to handle confidential information with discretion
• Strong interpersonal skills and the ability to work well with diverse teams

*What We Offer: *

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A dynamic and inclusive work environment with a strong focus on employee wellbeing
• Central London location with excellent transport links If you are an organized, friendly individual who thrives in a fast-paced environment we would love to hear from you. Please submit your application, including a cover letter and CV, to our recruitment team. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Qualifications and Skills

*Qualifications and Skills *

To excel in the role of Receptionist/Administrator at our esteemed organization we seek a dynamic, organized, and customer-focused professional who embodies our core values of integrity, collaboration, and excellence. The successful candidate will bring a unique blend of reception and administrative skills to support the smooth running of our London office.

*Essential Qualifications: *

• *Education

• : A minimum of 5 GCSEs (or equivalent) at grades 9-4 (A*-C), including Maths and English, or relevant work experience is required. A higher level of education, such as a diploma or degree in Business Administration, Office Management, or a related field, would be advantageous.

• *Professional Certification

• : Experience as a receptionist/administrator or a relevant professional qualification (e.g., BICSc - British Institute of Cleaning Science) is desirable but not essential. We are open to candidates who can demonstrate equivalent skills through their work experience.

*Key Skills: *

• *Communication

• : Exceptional verbal and written communication skills in English with the ability to communicate effectively with a diverse range of individuals, both internally and externally.

• *Organization

• : Strong organizational skills, including the ability to prioritize tasks, manage multiple responsibilities, and maintain meticulous attention to detail.

• *Customer Service

• : A warm and welcoming demeanor with a keen ability to handle inquiries efficiently and professionally, while providing outstanding customer service.

• *IT Proficiency

• : Familiarity with commonly used Microsoft Office Suite applications (Word, Excel, PowerPoint) and comfort using email systems and databases is essential. Experience with reception software would be advantageous.

• *Adaptability

• : A flexible and adaptable approach to work with the ability to work effectively as part of a team or independently.

• *Problem-Solving Skills

• : The capacity to think creatively and resourcefully when solving problems, while demonstrating sound judgment in decision-making processes.

*Additional Requirements: *

• Experience working within a professional office environment is essential. Familiarity with the London business landscape would be advantageous.
• A proactive attitude with the ability to anticipate and address potential issues before they arise, ensuring a seamless workflow for our team.
• Excellent time-management skills with the ability to juggle competing priorities effectively and meet deadlines consistently.
• The successful candidate will be required to work a flexible shift pattern, which may include weekends and occasional evening cover. By joining our organization as a Receptionist/Administrator, you'll have the opportunity to develop your skills in a supportive environment that values both professional and personal growth. We look forward to welcoming a dynamic individual who is ready to contribute positively to our team and help us continue to thrive.

Candidate Requirements

*Candidate Requirements: Receptionist/Administrator (ED) *

We are seeking a highly motivated and professional individual for the role of Receptionist/Administrator at our dynamic and forward-thinking organization based in London. This is an exciting opportunity to join our dedicated team and play a vital role in supporting our daily operations.

*Key Responsibilities: *

• Manage incoming calls, emails, and visitors with courtesy and efficiency, ensuring that all inquiries are handled promptly and accurately.
• Maintain an organized front desk area, including accurate records of deliveries, visitors, and messages.
• Provide administrative support to the team, including but not limited to scheduling appointments, preparing reports, and assisting with general office tasks.
• Collaborate with other departments as needed to ensure seamless communication and service delivery.
• Contribute to a positive work environment by demonstrating professionalism, flexibility, and teamwork at all times.

*Qualifications: *

• Proven experience in a receptionist or administrative role, preferably within a fast-paced office environment.
• Excellent verbal and written communication skills with the ability to handle a wide range of interactions professionally and effectively.
• Strong organizational skills with an eye for detail and the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office software.
• Familiarity with database management systems is a plus.
• A friendly and approachable demeanor with a commitment to providing exceptional customer service.
• Ability to work flexible hours as required by the organization, including occasional weekends or early mornings/evenings.
• Passion for continuous learning and development with a desire to grow within the organization.

*What We Offer: *

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment that values diversity and encourages innovation.
• Central London location with easy access to public transportation.
• The chance to be part of an organization committed to making a positive impact in our community. If you are a dynamic, organized, and customer-focused individual who thrives in a fast-paced environment we would love to hear from you! Apply today by submitting your resume and cover letter detailing your relevant experience and qualifications for the Receptionist/Administrator role. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified candidates will receive consideration for employment without regard to any protected category. We look forward to welcoming a new team member to our organization!

About Us

*About Us *

Join our dynamic and forward-thinking team in the heart of London as a Receptionist/Administrator at ED. We are an innovative, globally recognised organisation committed to pushing the boundaries of knowledge and technology. Our work environment is collaborative, inclusive, and driven by a shared passion for excellence. As a key member of our front-of-house team, you will be the first point of contact for our diverse community of clients, visitors, and staff. You will play a pivotal role in ensuring a seamless experience for everyone who walks through our doors, while providing administrative support to various departments within the organisation. Responsibilities include:

• Greeting and managing all incoming visitors, handling queries, and coordinating appointments.
• Providing excellent customer service, maintaining a professional demeanor at all times.
• Performing various administrative tasks such as filing, data entry, copying, faxing, mail distribution, and managing office supplies.
• Coordinating meeting arrangements, including booking meeting rooms, preparing necessary equipment, and ensuring that meetings run smoothly.
• Assisting with event coordination, including setting up for events, liaising with vendors, and troubleshooting any issues that may arise.
• Maintaining accurate records and updating the organisation's database as needed.
• Managing incoming and outgoing correspondence, ensuring prompt responses to queries.
• Collaborating with other departments to ensure efficient day-to-day operations.
• Adhering to health and safety regulations, maintaining a clean and safe environment for all staff and visitors. To excel in this role, you should have:
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database management systems.
• A friendly and approachable demeanor with a strong commitment to customer service.
• The ability to work well under pressure and adapt quickly to changing circumstances.
• A proactive approach to problem-solving and a keen eye for detail.
• Flexibility in terms of working hours, including occasional weekends or evening events. If you are ready to join a dynamic team dedicated to making a meaningful impact we would love to hear from you. Apply today to take the next step in your career with us at ED.

Professional Development

In our dynamic and forward-thinking organisation we are committed to fostering the growth and development of every member of our team. As a Receptionist/Administrator at ED London, you will have ample opportunities for professional advancement and learning. We believe in equipping our employees with the skills they need to excel in their roles. You will receive comprehensive training during your onboarding period, familiarising yourself with our systems, procedures, and culture. Ongoing training sessions and workshops will keep you updated on industry trends, best practices, and new technologies. To support your career growth we offer a robust mentorship programme that pairs you with an experienced colleague who can guide you, provide advice, and share their knowledge. This relationship is designed to help you develop both professionally and personally, fostering a supportive work environment where everyone has the chance to thrive. We value initiative and ambition in our team members. As a Receptionist/Administrator at ED London, you will have the opportunity to demonstrate your abilities, take on new responsibilities, and potentially progress within the organisation. We encourage our employees to set career goals and work towards achieving them with the support of their mentors and management. In addition to structured training sessions we provide a variety of resources for self-directed learning. These include access to industry publications, online courses, and networking events. You will also have opportunities to attend conferences and workshops to expand your knowledge and make valuable connections in the field. Regular feedback and performance reviews are essential components of our professional development programme. They provide a chance for you to receive constructive criticism, celebrate successes, and discuss areas for improvement. Your manager will work with you to set goals and create a personalised development plan tailored to your unique needs and aspirations. Our EDC is responsible for overseeing all aspects of employee development. This includes organising training sessions, mentorship pairings, and networking events. The EDC also works closely with department heads to identify potential career progression opportunities and ensure that all team members have access to the resources they need to succeed. By joining our team as a Receptionist/Administrator at ED London, you will be embarking on a rewarding journey of professional growth and development. We are excited to support you in reaching your full potential and contributing to the continued success of our organisation.

Our Culture

Welcome to a vibrant and dynamic workplace where ideas, innovation, and collaboration flourish - welcome to our team! At the heart of our organization is a strong culture that values diversity, inclusivity, and continuous learning. We are dedicated to fostering an environment that empowers each member of our team to reach their full potential while working towards a common goal: excellence. As a Receptionist/Administrator at our London-based ED office, you'll be joining a diverse group of talented individuals who are united by a passion for making a positive impact. Our culture is built on the foundations of mutual respect, open communication, and a shared commitment to upholding the highest standards in everything we do. We believe that our success as an organization stems from embracing different perspectives and backgrounds, which not only enriches our work environment but also allows us to provide exceptional service to our clients. In this role, you will have the opportunity to collaborate with team members across various departments, fostering meaningful relationships and gaining valuable insights into various aspects of our organization. Our office in London is located in a bustling, dynamic neighborhood that reflects the energy and vibrancy of our team. We provide a modern, comfortable work environment equipped with state-of-the-art technology to facilitate collaboration and productivity. Our central location means easy access to local amenities, transit options, and cultural attractions - making it an ideal place to call home while contributing to the success of our organization. We offer competitive compensation and benefits packages, as well as opportunities for professional development and growth within our organization. As a member of our team, you'll have access to training programs, mentorship opportunities, and regular workshops to help you stay at the top of your game. We also encourage work-life balance, recognizing that our employees are more effective when they are happy and well-rested. If you thrive in a fast-paced environment where innovation is valued, collaboration is embraced, and personal and professional growth is supported, then we invite you to join us at our ED office in London. We can't wait to see the unique contributions you'll make as part of our team!