Relief Retirement Villages Facilities Assistant | Job in Greenwich

In the heart of London, our organization is seeking a dynamic and compassionate individual to join us as a Relief Retirement Villages Facilities Assistant. This role provides relief cover for our permanent Facilities Assistants, ensuring seamless service delivery in our retirement villages.

*Role Responsibilities: *

• *Maintenance and Repairs:

You will be responsible for maintaining the facilities within our retirement villages, performing routine repairs and upkeep as required, and coordinating with external contractors for larger projects.

• *Health and Safety:

Ensuring that all facilities comply with health and safety regulations, conducting regular inspections, and taking necessary actions to rectify any issues found.

• *General Support:

Assisting our residents with various tasks as needed, such as moving furniture or handling light housekeeping duties. This role requires a strong focus on customer service and empathy towards the needs of our elderly residents.

• *Stock Control:

Managing inventory for cleaning supplies, equipment, and other facility-related items, ensuring that stocks are adequately maintained.

• *Reporting:

Preparing reports on the condition of facilities, maintenance work completed, and any potential issues identified, to be shared with senior management.

*Qualifications & Skills: *

• Proven experience in a similar role within retirement homes or related facilities
• Strong understanding of health and safety regulations applicable to retirement homes
• Ability to perform physical tasks such as moving furniture and lifting heavy items
• Excellent customer service skills with a focus on empathy and compassion
• Strong organizational skills and ability to manage multiple tasks simultaneously
• Flexibility to work shifts, including evenings, weekends, and public holidays as required This role offers an excellent opportunity for individuals who are passionate about making a difference in the lives of our elderly residents. If you're looking for a rewarding role that combines facilities management with customer service we would love to hear from you! Please note that this position is on a relief basis offering cover for our permanent Facilities Assistants when they are away. As such, the hours and shifts available may vary depending on the needs of the organization.

Professional Skills

In this role as a Relief Retirement Villages Facilities Assistant, you will be an integral part of our team dedicated to ensuring the comfort and well-being of our residents. The following skills are essential for your success in this position:

*Facilities Management

• : You should possess a strong understanding of facilities operations, including maintenance, repairs, and upkeep of common areas, buildings, and grounds. This includes the ability to perform routine maintenance tasks such as cleaning, painting, and minor repairs.

• *Customer Service

• : Excellent interpersonal skills are crucial for interacting professionally and empathetically with our residents. You will be responsible for addressing their concerns, answering questions, and ensuring their satisfaction with the facilities and services provided.

• *Problem-Solving

• : In this role, you will encounter various issues that require quick thinking and effective problem-solving skills to ensure minimal disruption to our residents' daily lives.

• *Organizational Skills

• : You will need to prioritize tasks effectively and manage your time efficiently to complete tasks on schedule and maintain a clean, safe, and functional environment for our residents.

• *Physical Fitness and Manual Dexterity

• : The role requires regular physical activity, including lifting, carrying, and moving furniture, equipment, or supplies. You should be comfortable using various tools and equipment for repair and maintenance tasks.

• *Continuous Learning

• : Staying updated with the latest facilities management practices, technologies, and safety protocols is essential to maintain a high standard of service at our retirement villages.

• *Respect for Elderly Residents

• : An understanding and appreciation for the needs and challenges of older adults is crucial for providing compassionate care and fostering a respectful and supportive environment.

• *Teamwork

• : Collaboration with colleagues across various departments, such as housekeeping, dining services, and administrative staff, will be necessary to ensure a seamless resident experience.

• *Communication

• : Effective written and verbal communication skills are vital for clear, concise, and timely communication with residents, team members, and management.

• *Flexibility and Adaptability

• : As a relief facilities assistant, you must be adaptable to work in different villages, handle varied tasks, and respond positively to changes in schedules or duties.

Who We Are Looking For

We are seeking a dedicated and compassionate individual to join our team as a Relief Retirement Villages Facilities Assistant in London. This role offers an exciting opportunity to make a positive impact on the lives of our residents, while contributing to the smooth operation of our retirement communities.

• Assist with the day-to-day maintenance and upkeep of the facilities within our retirement villages, ensuring they are clean, safe, and comfortable for our residents.
• Perform a variety of tasks such as light repairs, painting, groundskeeping, and general housekeeping duties as needed.
• Respond to maintenance requests from residents in a timely and professional manner, ensuring all issues are addressed effectively and efficiently.
• Collaborate with other team members to ensure the smooth running of the retirement villages, contributing to a positive and supportive environment for our residents.
• Follow health and safety regulations and procedures at all times to ensure the well-being of both residents and staff.
• Proven experience in facilities management or similar role, preferably within a retirement living setting.
• Strong problem-solving skills and the ability to think on your feet in a fast-paced environment.
• Excellent communication and interpersonal skills with the ability to liaise effectively with residents, their families, and other team members.
• A valid CSCS card (Construction Skills Certification Scheme) or willingness to obtain one is desirable but not essential.
• A friendly, approachable demeanor and a genuine commitment to providing exceptional service to our residents. If you share our passion for enhancing the lives of older adults and are seeking a rewarding role within a dynamic team we would love to hear from you. Please submit your application, including a current CV and cover letter, detailing your relevant experience and why you believe you would be a great fit for this role. We are an equal opportunity employer and value diversity in our team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your application and discussing this exciting opportunity with you!

Skill Development

In the role of Relief Retirement Villages Facilities Assistant with our esteemed organization, you will have the opportunity to develop and refine a range of essential skills that are transferable across various sectors. Here's an overview of some of the key competencies you can expect to nurture in this position: You will interact daily with our residents, their families, and external service providers. This role requires exceptional communication skills a patient and empathetic demeanor, and the ability to handle conflict resolution effectively. You will learn to cater to diverse needs with grace and professionalism, fostering an environment where everyone feels valued and respected. The role requires a good understanding of facilities management, including preventive maintenance, repairs, and health and safety compliance. You will work closely with our maintenance team to ensure the premises are always clean, safe, and well-maintained. This role offers a chance to develop practical problem-solving skills and learn about various systems, such as HVAC, plumbing, and electrical services. In a relief position, you will be expected to step in and manage your workload effectively when called upon. You'll need strong organizational skills to prioritize tasks, meet deadlines, and ensure smooth operations during your tenure at the retirement village. Our organization values teamwork highly, and you will be an integral part of a supportive team that ensures the wellbeing and happiness of our residents. You'll learn to collaborate effectively with different departments, contribute ideas, and work together to achieve common goals. As a relief facilities assistant, you should expect some degree of unpredictability in your schedule. The ability to adapt quickly to changing circumstances, remain flexible, and maintain a positive attitude is crucial for success in this role. In addition to these core skills, you will also have the opportunity to learn about the unique needs and challenges faced by our senior citizens, which can be highly rewarding both personally and professionally. With the knowledge, experience, and skills gained in this role, you'll be well-equipped to excel in a variety of positions within the care sector or beyond.

Our Company

Welcome to a leading retirement community provider in London, dedicated to creating vibrant, supportive, and fulfilling living environments for our elderly residents. With a strong commitment to quality and compassionate care we strive to enhance the lives of our residents by offering high-quality facilities that cater to their physical, emotional, and social needs. Our team is made up of passionate professionals who are dedicated to providing exceptional service and ensuring a rewarding experience for all those involved. We believe in fostering an environment where our employees can grow, develop, and make a meaningful impact on the lives of our residents. As a relief facilities assistant at our organisation, you will play a crucial role in maintaining the cleanliness, safety, and functionality of our retirement villages. This position offers flexibility and a supportive work environment, allowing you to contribute your skills and expertise while making a positive difference in the lives of our valued residents. Join us in our mission to create meaningful connections, provide exceptional service, and empower our residents to live their best lives. We look forward to hearing from you!