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Relief Support Worker | Job in Tyne And Wear

In this critical role within our team, you will be providing temporary but essential support services to individuals with diverse abilities in the North East region. As a Relief Support Worker, you will play an integral part in promoting independence, dignity, and overall well-being of our service users.

*Key Responsibilities: *

  • Assist and support individuals in their daily living activities, such as personal care, meal preparation, medication administration, and other tasks tailored to each individual's needs.
  • Facilitate social inclusion by engaging service users in a variety of community-based activities, promoting friendship, and encouraging positive interactions with others.
  • Collaborate with the support team to develop and implement personalized care plans that reflect the unique needs, interests, and goals of each service user.
  • Maintain accurate and confidential records related to care provision, documenting key events, observations, and changes in the individual's condition or preferences.
  • Foster a safe, clean, and comfortable environment for all service users by ensuring that living areas are well-maintained and adhere to health and safety standards.
  • Participate in training sessions and professional development opportunities to stay current on best practices in support work and to broaden your skillset.
  • Collaborate with other team members, families, and external professionals to ensure the overall well-being and success of each service user.

*Qualifications: *

  • A genuine passion for working with individuals with diverse abilities and a commitment to promoting their independence and quality of life.
  • Relevant experience in a care or support setting, preferably within the field of disability services.
  • Ability to work effectively in a flexible and adaptable manner, including evenings, weekends, and holidays as required.
  • Strong communication skills, both written and verbal with an ability to connect with individuals from diverse backgrounds.
  • A valid driver's license and reliable transportation, as travel between service user locations may be necessary.
  • Current first aid and CPR certification or willingness to obtain these certifications upon hire.
  • A commitment to upholding the values of our organization, including respect, integrity, and a focus on person-centered support. Join us as a Relief Support Worker and make a meaningful difference in the lives of individuals with diverse abilities while growing your career within a supportive and compassionate team!

Qualifications and Skills

As a Relief Support Worker with our organization, you will play a crucial role in providing care and support to individuals within the North East community. Here are the key qualifications and skills we are looking for:

*Certificated Training

  • : A relevant certificate such as the Care Certificate, Diploma in Health & Social Care (Adults), or an equivalent qualification is essential.
  • *Registration
  • : Registration with the Scottish Social Services Council (SSSC) or a similar professional body is required.
  • *Additional Training
  • : Experience and/or additional training in areas such as dementia care, autism spectrum conditions, challenging behavior, mental health, or palliative care will be highly valued.
  • *Communication
  • : Excellent verbal and written communication skills to ensure effective interactions with service users, their families, and colleagues.
  • *Empathy and Compassion
  • : A strong ability to empathize with the challenges faced by those we support, demonstrating a genuine concern for their wellbeing.
  • *Resilience
  • : The capacity to work in a fast-paced, sometimes challenging environment while maintaining a positive attitude.
  • *Teamwork
  • : Ability to work collaboratively as part of our team and contribute to a supportive and inclusive workplace culture.
  • *Flexibility
  • : Availability to work on a relief basis, including weekends, evenings, and bank holidays, as required by the service.
  • *Physical Capability
  • : The physical ability to perform tasks necessary for supporting individuals with varied needs, such as personal care, mobility assistance, and administering medication. Successful candidates will have a strong commitment to delivering high-quality support in a respectful, inclusive, and person-centered manner. We are an equal opportunities employer and welcome applications from all sections of the community. Join our team today and make a meaningful difference in the lives of those we serve!

Ideal Candidate Profile

ideal-candidate-profile We are seeking a compassionate and dedicated individual to join our team as a Relief Support Worker in the North East region. This role offers the unique opportunity to make a meaningful difference in the lives of individuals with learning disabilities and complex needs, while enjoying the flexibility that comes with relief work.

  • *Empathy and Understanding
  • : A genuine passion for helping others and an ability to empathize with the challenges faced by individuals with learning disabilities is essential.
  • *Communication Skills
  • : Excellent verbal and written communication skills with a knack for building strong relationships based on trust and respect.
  • *Patience and Flexibility
  • : The ability to remain calm, patient, and flexible in challenging situations, and the capacity to adapt to change quickly.
  • *Physical Stamina
  • : A good level of physical fitness, as the role may require manual handling of service users and active engagement in various activities.
  • *Professionalism
  • : A commitment to maintaining a high level of professionalism at all times, ensuring the safety, well-being, and dignity of our service users.
  • *Training and Qualifications
  • : Ideally, you will possess relevant qualifications such as a Diploma or Degree in Health and Social Care, Learning Disability Nursing, Occupational Therapy, or similar. However we also welcome applications from individuals without formal qualifications who can demonstrate the necessary skills and experience.
  • *Work Experience
  • : Previous experience working with adults with learning disabilities is desirable but not essential, as full training will be provided.
  • *Driver's License
  • : A valid driver's license and access to a reliable vehicle is beneficial, as you may be required to travel between our various service locations.
  • *Creativity and Initiative
  • : The ability to think creatively and use initiative to plan and deliver engaging activities that cater to the individual needs and interests of our service users.
  • *Team Player
  • : A strong team player who can collaborate effectively with colleagues, families, and other professionals involved in the care of our service users.
  • *Resilience
  • : The ability to cope well under pressure and bounce back from setbacks, maintaining a positive attitude at all times.
  • *Continuous Learning
  • : A commitment to ongoing professional development, keeping up-to-date with best practices in the field of learning disabilities support. If you are passionate about making a difference in the lives of individuals with learning disabilities and possess the skills and attributes outlined above we would love to hear from you! Apply today to join our dedicated team of Relief Support Workers in the North East region.

Role Overview

In this critical role as a Relief Support Worker with our team, you will be joining an organization that is deeply committed to improving the lives of those in the North East community. This position offers flexibility and opportunities for growth while making a tangible difference in the lives of individuals who require support. As a Relief Support Worker, your primary responsibilities will include:

  • Providing high-quality care and support to service users in various settings, including residential homes, community centers, and day programs.
  • Assisting with daily living tasks such as meal preparation, personal care, medication administration, and light household chores.
  • Facilitating social activities and promoting independence in service users through encouragement and guidance.
  • Collaborating with the multidisciplinary team to create, implement, and update individualized support plans for each service user.
  • Maintaining accurate records of care provided and observing all relevant policies and procedures.
  • Demonstrating compassion, patience, and professionalism in all interactions with service users, their families, and other members of the team.
  • Responding effectively to emergencies or challenging situations as they arise, ensuring the safety and wellbeing of service users at all times.
  • Participating in ongoing training and development opportunities to enhance your skills and knowledge in the field of social care. To be successful in this role, you should have:
  • A genuine passion for supporting individuals with diverse needs and abilities.
  • Previous experience working within a social care setting, ideally as a Support Worker or similar role.
  • Excellent communication skills, both verbal and written.
  • The ability to work effectively as part of a team, as well as independently when required.
  • A flexible and adaptable approach to your work with the ability to handle changing priorities and demands.
  • A commitment to adhering to all relevant policies and procedures and maintaining confidentiality at all times.
  • A positive attitude, patience, and a willingness to learn from both successes and challenges.
  • A valid driver's license and the willingness to travel as necessary within the North East region. By joining our team as a Relief Support Worker, you will have the opportunity to make a real difference in people's lives while growing your skills and experience in the social care sector. We offer competitive salary packages, comprehensive training programs, and supportive work environments that encourage growth and development. If you are passionate about supporting individuals with diverse needs and abilities and are looking for a rewarding role within a dynamic organization we would love to hear from you. Apply today to begin your journey as a Relief Support Worker!

Expected Duties

As a Relief Support Worker with our team, you will play a crucial role in providing care and support to individuals with diverse needs within the North East community. Your duties will be primarily focused on maintaining a safe, clean, and nurturing environment, promoting independence, and facilitating social integration. Below are some of your key responsibilities:

*Care and Support: *

You will be expected to provide personal care, support individuals with daily living tasks such as dressing, bathing, and meal preparation, and assist with medication administration under guidance.

  • *Promoting Independence:

Encourage the individuals you support to achieve their maximum potential by empowering them to perform tasks independently, within their abilities.

  • *Social Integration:

Organize and facilitate social activities both on-site and off-site to promote interaction with peers, foster relationships, and encourage positive mental health.

  • *Record Keeping:

Accurately document and maintain records related to the care and support provided, ensuring compliance with all relevant policies and regulations.

  • *Collaboration:

Work closely with other team members, families, and outside agencies to ensure a coordinated and comprehensive approach to care.

  • *Continuous Learning:

Participate in ongoing training programs to update your knowledge of best practices in the field, as well as any specific needs or requirements of individuals within your care.

  • *Crisis Management:

Respond effectively to emergencies or challenging situations, ensuring the safety and well-being of those you support while adhering to established protocols and procedures.

  • *Advocacy:

Act as an advocate for the individuals you support, promoting their rights, dignity, and inclusion in all aspects of life.

  • *Respect and Empathy:

Treat every individual with respect, empathy, and dignity, upholding our commitment to person-centered care.

  • *Communication:

Maintain open and effective communication with individuals you support, their families, and other team members, ensuring everyone is kept informed of any significant changes or updates related to the care provided.

Hiring Motivation

Our team is seeking a compassionate and dedicated individual to join us as a Relief Support Worker in the North East region. This role is an exciting opportunity to make a real difference in the lives of those we support, providing essential care and support to vulnerable adults with complex needs. As a Relief Support Worker, you will be responsible for:

  • Delivering high-quality, person-centered support to our service users, ensuring their physical, emotional, and social wellbeing is met at all times.
  • Assisting with daily living tasks, such as personal care, meal preparation, and medication administration.
  • Facilitating and promoting a safe, clean, and homely environment for our service users.
  • Building positive relationships with service users, their families, and other professionals involved in their care.
  • Following all organisational policies and procedures, ensuring the highest standards of care are maintained at all times. To be successful in this role, you will need:
  • A genuine desire to make a difference in people's lives with excellent communication skills and a caring nature.
  • Experience working within a social care or health setting, preferably with adults with complex needs.
  • A good understanding of safeguarding procedures and a commitment to promoting the welfare of vulnerable individuals.
  • The ability to work flexibly, including evenings, weekends, and bank holidays, as part of our 24/7 support service.
  • A valid driving license and access to a vehicle, due to the rural nature of some of our services in the North East region. In return for your hard work and commitment we offer:
  • A competitive salary and benefits package.
  • Comprehensive induction and ongoing training opportunities to support your personal and professional development.
  • The opportunity to be part of a supportive and passionate team, working together to make a real difference in the lives of those we support.
  • The chance to develop your skills and knowledge with potential progression opportunities within our organisation.
  • A flexible and understanding work environment where your wellbeing is just as important as that of the service users you support. If you are passionate about care, dedicated to making a difference, and ready for a rewarding new challenge we would love to hear from you. To apply, please visit our website and submit your application through our online portal. We are an equal opportunities employer and welcome applications from all sections of the community. We actively encourage applications from people with lived experience of the services we provide. Please note that due to the nature of our work, this role is subject to an Enhanced Disclosure Barring Service (DBS) check. We look forward to receiving your application. Together we can make a difference.

Company Overview

*About Us *

We are a leading community-based organization dedicated to providing comprehensive support services for individuals with learning disabilities and mental health challenges across the North East region. Our mission is to empower our service users to live independently and enrich their lives, promoting dignity, respect, and inclusion at all times.

*Our Values *

Our core values guide everything we do:

*Empowerment: *

We believe in empowering individuals to make decisions that affect their lives, promoting self-determination and autonomy.

  • *Respect:

Every individual deserves to be treated with dignity, respect, and understanding, regardless of their abilities or disabilities.

  • *Inclusion:

We strive to create an inclusive environment where everyone feels valued and supported, fostering a sense of belonging and community.

  • *Quality:

We are committed to delivering the highest quality services that make a real difference in people's lives.

  • *Collaboration:

We work closely with families, carers, and other stakeholders to ensure our support is tailored to individual needs and preferences.

*The Role - Relief Support Worker *

As a Relief Support Worker within our team, you will be providing temporary cover for regular staff during their absences. This role is essential in ensuring we can maintain the high-quality service delivery for which we are renowned. You will work closely with our support workers and management to provide care and support that empowers our service users to live fulfilling lives within their communities. Key responsibilities include:

  • Providing practical and emotional support to service users, including personal care, social interaction, and skill development.
  • Supporting service users with their daily living tasks, such as meal preparation, medication administration, and domestic chores.
  • Collaborating with our team to create and implement support plans that meet the unique needs of each individual.
  • Documenting observations, concerns, and achievements in line with our policies and procedures.
  • Contributing to a positive and supportive work environment, upholding our values and promoting best practice at all times.
  • Flexibility to cover shifts across various locations within the North East region as needed.

*Requirements *

To be considered for this role, you should have:

  • A genuine passion for working with individuals with learning disabilities and mental health challenges.
  • Excellent communication skills and the ability to build strong relationships.
  • Previous experience in a similar role or transferable skills from another relevant sector.
  • A willingness to undergo an enhanced DBS check and other necessary pre-employment checks.
  • Flexibility to work shifts, including weekends and evenings, as part of our 24/7 support service.
  • A full driving license and access to a vehicle is desirable but not essential.

*Benefits *

Joining our team offers numerous benefits:

  • Competitive pay rates, enhanced for night shifts and weekends.
  • Comprehensive induction and ongoing training opportunities.
  • Support from an experienced and dedicated management team.
  • The opportunity to make a real difference in people's lives within your community.
  • A supportive and friendly work environment with a strong focus on employee wellbeing.
  • A pension scheme, holiday allowance, and other employee benefits. If you share our passion for empowering individuals and creating inclusive communities we would love to hear from you. Apply today and join our team of dedicated professionals making a difference in people's lives across the North East region.
Postcode: SR
Salary: £15 Hourly
Salary Type: Hourly
Employment Type: Full-time
Job Location Type: On-site

Additional Information

Job Designation: Relief Support Worker

Experience Requirements: 2 years experience required

Work Hours: 40

Qualifications: Care Certificate, Diploma In Health & Social Care (Adults), Scottish Social Services Council (Sssc) Registration, Career Certificates In Areas Such As Dementia Care, Autism Spectrum Conditions, Challenging Behavior, Mental Health, Or Palliative Care



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