Repairs Manager | Job in Suffolk

Job Summary

*Title: *

Repairs Manager

*Location: *

East of England We are seeking a dynamic and experienced Repairs Manager to join our dedicated team in the East of England. In this crucial role, you will be responsible for managing all repair operations within our organisation, ensuring we deliver exceptional service to our clients while maintaining a high level of operational efficiency. Key Responsibilities:

*Leadership: *

Lead and manage the repairs team effectively, fostering a culture of collaboration and continuous improvement.

• *Strategic Planning:

Develop and implement effective repair strategies that align with our organisation's goals and objectives.

• *Resource Management:

Optimize resource allocation to ensure timely completion of repairs while maintaining cost efficiency.

• *Quality Assurance:

Implement quality control measures to guarantee the delivery of high-quality repair services.

• *Stakeholder Engagement:

Build and maintain strong relationships with clients, suppliers, and internal stakeholders.

• *Budget Management:

Prepare and manage the repairs budget effectively, ensuring financial targets are met or exceeded.

• *Performance Analysis:

Monitor key performance indicators (KPIs) and use data-driven insights to make informed decisions and drive continuous improvement.

• *Health & Safety Compliance:

Ensure that all repair activities comply with relevant health, safety, and environmental regulations.

• *Training & Development:

Provide opportunities for team members to grow and develop their skills through training programs and career development initiatives. To succeed in this role, you will require a proven track record in repairs management within the industry, strong leadership skills, excellent strategic planning abilities, and a solid understanding of budgeting and performance analysis. If you are passionate about delivering top-quality repair services and leading high-performing teams we encourage you to apply for this exciting opportunity. Our organisation offers competitive remuneration packages, comprehensive benefits, and a supportive work environment that values innovation, collaboration, and personal growth. We look forward to your application!

Role Insights

In this pivotal role as a Repairs Manager within our organization in the East of England, you will be at the heart of ensuring that we deliver high-quality repairs services to our customers. This position presents an exciting opportunity for a dedicated professional who is committed to excellence and customer satisfaction.

• Leading and managing a team of repair technicians, providing guidance, support, and motivating them to achieve their best.
• Developing and implementing effective repair strategies that align with our organization's objectives and values.
• Ensuring all repairs are completed efficiently, effectively, and safely, while adhering to relevant regulations and standards.
• Managing the repair budget, making informed decisions regarding repair costs and resources.
• Liaising with customers to address their repair needs in a professional and empathetic manner.
• Collaborating with other departments to ensure smooth operations and optimal service delivery.
• Continuously monitoring repair trends and emerging technologies, seeking ways to improve our services.
• Ensuring all health and safety protocols are followed within the repair department.
• Conducting regular performance evaluations for team members, providing constructive feedback and support for their professional growth.
• Staying up-to-date with industry developments, attending relevant training sessions, and sharing knowledge within the team to promote continuous learning. To be considered for this role, you should possess a relevant qualification in property maintenance, construction, or a related field. Proven experience in leading repair teams, preferably within the housing sector, is essential. Strong organizational skills, excellent communication abilities, and a customer-focused approach are highly desirable. This is an exceptional opportunity to make a significant impact on our organization while working in a dynamic, supportive environment. If you are passionate about repairs management and eager to grow your career we would love to hear from you!

Skills Required

*Skills Required *

As a Repairs Manager within our organization, you will be expected to demonstrate the following key skills:

*Leadership and Management: *

You will lead a team of repair specialists, ensuring effective coordination, motivation, and development. Your ability to manage projects, prioritize tasks, and make data-driven decisions is crucial.

• *Technical Knowledge:

A thorough understanding of building repairs, maintenance, and construction principles is essential. You should be proficient in various repair techniques, materials, and tools.

• *Budgeting and Financial Management:

You will be responsible for creating, managing, and analyzing budgets for repair projects. Your ability to forecast costs accurately and make financially sound decisions will be critical.

• *Customer Service Skills:

Providing excellent customer service is fundamental to our organization's success. You will liaise with clients, ensuring their expectations are met or exceeded while managing repair projects.

• *Communication:

Excellent verbal and written communication skills are necessary for effectively conveying information to your team, clients, and other stakeholders. You will also be expected to present reports on project progress and financial status.

• *Problem-Solving Ability:

In this role, you will encounter various challenges related to repair projects. Your ability to analyze problems, identify causes, and propose effective solutions is essential.

• *Organizational Skills:

You will need strong organizational skills to manage multiple repair projects simultaneously, ensuring they are completed on time, within budget, and to a high standard.

• *Health and Safety Awareness:

Ensuring the safety of your team and clients is paramount. You will be expected to adhere to all relevant health and safety regulations and promote a culture of safety within your team.

• *Continuous Learning and Development:

The construction industry is constantly evolving, and it's essential that you keep up-to-date with the latest trends, technologies, and best practices in repair management. You should be eager to learn and develop professionally.

Candidate Requirements

*Candidate Requirements - Repairs Manager *

We are seeking a dynamic and experienced

*Repairs Manager *

to join our dedicated team in the East of England. This role presents an exciting opportunity for a skilled professional who thrives in a fast-paced, customer-focused environment.

*Key Responsibilities: *

• Overseeing the repair operations within the designated region, ensuring efficient and effective service delivery.
• Developing and implementing strategies to improve repair processes, reduce downtime, and increase customer satisfaction.
• Managing a team of repair technicians, providing leadership, training, and support to enhance their technical skills and professional growth.
• Collaborating with cross-functional teams to ensure seamless service coordination across the organisation.
• Ensuring compliance with industry standards, safety regulations, and quality control measures in all repair activities.
• Conducting regular performance evaluations, setting objectives, and providing constructive feedback to team members.
• Analyzing repair data to identify trends, resolve issues, and make informed decisions to drive continuous improvement.
• Liaising with external vendors and suppliers for parts procurement and equipment maintenance.
• Representing the organisation at industry events, trade shows, and networking opportunities to build partnerships and stay abreast of industry developments.

*Qualifications: *

• Bachelor's degree in Engineering or a related field is required; advanced degrees are preferred.
• Minimum of 5 years of experience in a repair management role within the relevant industry with demonstrated success in leading and growing a team.
• Proficiency in relevant software applications for project management, data analysis, and customer relationship management.
• Strong technical knowledge and understanding of repair processes, tools, and equipment.
• Excellent communication skills, both written and verbal with the ability to interact effectively with employees at all levels and external stakeholders.
• Proven leadership abilities, including mentoring, coaching, and motivating team members to achieve their full potential.
• Results-oriented mindset with a proven track record of driving operational efficiency and customer satisfaction.
• Strong problem-solving skills and the ability to make data-driven decisions.
• Flexibility to travel as required within the region with a valid driver's license and a clean driving record. We offer competitive salary packages, comprehensive benefits, and opportunities for career growth and professional development. If you are passionate about repair operations and ready to make an impact in our team we encourage you to apply!

Application Procedure

Thank you for considering a career opportunity with our organization in the East of England. We are currently seeking a dynamic and experienced Repairs Manager to join our dedicated team.

*Application Process: *

Submission of Application: ### Screening: Our recruitment team will review all applications to ensure they meet the minimum requirements for the role. You will be notified via email if your application is being moved forward to the next stage.

First Interview: Candidates who pass the initial screening will be invited for a video or phone interview with one of our hiring managers. This interview will provide us with an opportunity to learn more about your professional experience, skills, and suitability for the role.

Assessments (if required): For some roles, additional assessments may be part of the application process. These could include technical tests, personality profiles, or other relevant evaluations to ensure we find the best candidate for our team.

Final Interview: Candidates who successfully pass the initial interview and any required assessments will be invited for a final face-to-face or video interview with senior leadership within the organization. This stage is an opportunity for both parties to discuss expectations, culture fit, and further explore your professional background.

Reference Checks: Should you progress to the final stages of the application process we will contact your listed referees to verify your employment history and confirm your eligibility for the role.

Offer and Onboarding: Upon a successful conclusion of the application process, you will receive an offer letter detailing the terms and conditions of your employment. Once accepted, our HR team will guide you through the onboarding process to ensure a smooth transition into your new role with us.

We appreciate your interest in joining our team and look forward to reviewing your application for the Repairs Manager position in the East of England.

The Company

*The Company *

We are a dynamic and forward-thinking organization based in the East of England, specializing in providing high-quality services across various sectors. Our commitment to excellence, innovation, and sustainability has established us as a leading player in our industry. As part of our continuous growth and expansion we are seeking a dedicated and experienced Repairs Manager to join our team. This role will be instrumental in ensuring the efficient management and delivery of repair services that align with our high standards and customer-centric approach. In this role, you will lead a team responsible for managing repair operations, ensuring timely completion of repairs, maintaining quality standards, and fostering a culture of continuous improvement. Your expertise and leadership will play a crucial role in enhancing our service delivery and upholding our reputation for exceptional customer service. We offer a competitive salary package, comprehensive benefits, opportunities for professional development, and a collaborative work environment that values diversity, inclusion, and growth. If you are passionate about repair services, thrive in dynamic environments, and are committed to delivering excellence we encourage you to apply for this exciting opportunity. Join us and contribute to our mission of providing outstanding services while growing your career with an organization that truly values its people. We look forward to your application!

Offered Benefits

In joining our team as a Repairs Manager in the East of England, you will be entitled to a comprehensive package of benefits designed to support your professional growth and personal well-being. Here are some highlights:

*Competitive Salary

• : We offer a competitive salary package that reflects your skills, experience, and the value you bring to our organization.

• *Bonus Structure

• : Achieve team and individual targets, and enjoy a rewarding bonus structure designed to motivate and recognize outstanding performance.

• *Pension Scheme

• : Contribute to your future with our generous pension scheme. We believe in helping you prepare for the long term.

• *Health & Wellbeing

• : Maintain your health and wellbeing with a comprehensive healthcare package, including dental and optical cover.

• *Flexible Working Hours

• : Achieve a healthy work-life balance through flexible working hours, allowing you to manage your professional and personal commitments effectively.

• *Training & Development

• : Expand your knowledge and skills with ongoing training opportunities and development programs tailored to your needs.

• *Employee Assistance Programme (EAP)

• : Access a 24/7 EAP offering confidential support for a range of personal issues, including financial, legal, and mental health concerns.

• *Family-Friendly Policies

• : Enjoy family-friendly policies such as maternity, paternity, and adoption leave, helping you navigate life's important moments with peace of mind.

• *Career Progression Opportunities

• : Grow your career within our organization by taking advantage of numerous progression opportunities across different roles and departments.

• *Employee Discounts

• : Save money on everyday purchases through exclusive employee discounts at various retailers, restaurants, and service providers. We are committed to providing a supportive work environment that values diversity, fosters innovation, and encourages professional growth. By joining our team as a Repairs Manager in the East of England, you will not only be contributing to the success of our organization but also taking advantage of a wealth of benefits designed to enhance your career and lifestyle. We look forward to welcoming you on board!