Retail Assistant - Part Time, Evenings and Weekends | Job in East Ayrshire

Job Synopsis: Retail Assistant - Part Time (Evenings and Weekends) Location: East Ayrshire Sector: Retail Position Type: Part-Time Hours of Work: Evenings and Weekends About the Role: We are seeking a passionate and dedicated Retail Assistant to join our vibrant team in East Ayrshire. This part-time role primarily involves working evenings and weekends to provide exceptional customer service, manage stock, and contribute to the overall success of our retail operation. Responsibilities:

• Deliver outstanding customer service by greeting customers, answering questions, and addressing any concerns they may have.
• Assist in maintaining a clean, organized, and visually appealing store environment.
• Collaborate with team members to achieve sales targets and goals.
• Process transactions accurately and efficiently at the point of sale.
• Help manage stock levels by receiving, checking, and organizing deliveries.
• Provide product knowledge to customers and offer recommendations based on their needs.
• Collaborate with other team members in various store duties as required. About You:
• Previous experience in a retail environment is beneficial but not essential, as full training will be provided.
• Excellent communication skills and the ability to build rapport with customers quickly.
• A strong work ethic and the flexibility to work evenings and weekends.
• A team player who can collaborate effectively with colleagues.
• Organizational skills with the ability to manage multiple tasks simultaneously.
• Strong attention to detail and a commitment to maintaining high standards in all aspects of your work.
• Passion for customer service and retail trends.
• Ability to learn and adapt quickly to new systems, processes, and technologies. What We Offer:
• A dynamic and supportive working environment where teamwork is valued and rewarded.
• Opportunities for personal and professional development within a growing organization.
• Competitive rates of pay, plus additional benefits and incentives.
• Flexible scheduling to accommodate your lifestyle and other commitments.
• An opportunity to join a company that values diversity, inclusivity, and the unique contributions of each team member. If you are excited about this role and feel that you could make a valuable contribution to our team we would love to hear from you! Please submit your application, including a cover letter detailing your relevant experience and skills, and a current CV. We strive for a diverse, inclusive, and equitable workplace, welcoming applications from all qualified candidates. If you require any accommodations during the recruitment process, please let us know. We are committed to providing an accessible and positive candidate experience for all.

Role Overview

*Role Overview: Retail Assistant - Part Time (Evenings and Weekends) *

We are a dynamic and vibrant retail organisation based in the heart of East Ayrshire, seeking a dedicated and enthusiastic individual to join our team as a Retail Assistant on a part-time basis, primarily working evenings and weekends. In this role, you will be responsible for delivering exceptional customer service, ensuring our store is well-stocked, clean, and visually appealing at all times. You will also assist in handling transactions, operating cash registers, and processing returns. Your ability to multi-task, work effectively in a team environment, and maintain a positive attitude under pressure will be key to your success in this role. As a Retail Assistant, you will:

• Deliver exceptional customer service, ensuring all customers feel valued and well-attended to.
• Maintain a clean, safe, and visually appealing retail environment at all times.
• Assist in stock management, including receiving deliveries, maintaining accurate inventory levels, and re-stocking shelves as needed.
• Operate cash registers and process transactions efficiently and accurately.
• Handle returns and exchanges professionally and courteously.
• Contribute to the overall success of the store by collaborating effectively with your team members.
• Stay updated on our products, promotions, and industry trends to provide customers with relevant information and recommendations.
• Adhere to all company policies and procedures, as well as any applicable local, state, or national regulations. Ideal candidates will possess:
• A friendly, approachable demeanor and strong customer service skills.
• Excellent organizational and multitasking abilities.
• Basic computer literacy and cash handling skills.
• Flexibility to work a variety of shifts, including evenings and weekends.
• The ability to lift and carry stock when necessary.
• A passion for retail and a desire to grow professionally within the industry. By joining our team as a Retail Assistant, you will have the opportunity to develop your skills, contribute to the success of a thriving business, and be part of an inclusive and supportive work environment. If you are passionate about retail, dedicated to exceptional customer service, and ready to grow with us we invite you to apply for this exciting opportunity today!

Skill Set

As a Retail Assistant in our team, you will be expected to possess the following skills and competencies:

*Customer Service Excellence

• : You should have exceptional interpersonal skills, able to interact with customers effectively, understand their needs, and provide prompt and courteous service.

• *Product Knowledge

• : A strong understanding of our product range is essential to assist customers accurately and help them make informed decisions.

• *Organizational Skills

• : You will be required to multitask efficiently, manage your workload effectively, and maintain a clean and organized working environment at all times.

• *Sales Techniques

• : Ability to upsell, cross-sell, and promote our products in a tactful manner is highly desirable.

• *Problem-Solving Skills

• : You should be able to handle customer complaints professionally, find solutions promptly, and strive for customer satisfaction.

• *Computer Literacy

• : Familiarity with retail systems, point of sale (POS) systems, and other relevant software is advantageous.

• *Teamwork

• : Ability to work collaboratively within the team, support colleagues, and contribute positively to our organizational culture.

• *Flexibility

• : As a Part-Time employee, you should be available to work evenings and weekends as required by our business needs.

• *Physical Capabilities

• : You must be able to lift or move merchandise weighing up to 20 kg, stand for extended periods, and perform other physical tasks necessary in a retail environment.

• *Continuous Learning

• : A willingness to learn, adapt, and grow professionally is crucial as you will be expected to keep yourself updated with the latest trends and best practices in retail.

About the Company

*Role Title: *

Retail Assistant - Part Time, Evenings and Weekends

*Location: *

East Ayrshire In the vibrant retail landscape of East Ayrshire we invite you to join our dynamic team as a Retail Assistant. This part-time position offers an excellent opportunity for individuals who thrive in a fast-paced environment, possess exceptional customer service skills, and are eager to grow their career in the retail sector.

*About the Organisation: *

We pride ourselves on being more than just a retailer; we are a community hub where people connect, discover, and enjoy life's essentials. Our team is dedicated to delivering outstanding customer experiences while fostering a positive work environment that encourages growth and development. We believe in creating a balanced lifestyle for our employees offering flexible schedules with emphasis on evenings and weekends to accommodate those seeking part-time employment.

*Responsibilities: *

• Greet customers warmly and provide exceptional service to ensure their needs are met efficiently and effectively.
• Maintain visual merchandising standards throughout the store, ensuring displays are visually appealing and organized.
• Assist with sales transactions, operate cash registers, and process returns as needed.
• Stock merchandise on the sales floor in back rooms, or on shelves according to established practices and procedures.
• Maintain awareness of products, pricing, promotions, and policies to provide accurate information to customers.
• Contribute to a clean, safe, and attractive store environment by completing cleaning tasks as assigned.

*Qualifications: *

• Excellent communication skills, both verbal and written with the ability to interact professionally and effectively with customers and team members.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Availability to work evenings and weekends.
• Ability to lift or move up to 30 lbs, bend, reach, stand, and walk for extended periods of time.
• Basic computer literacy and cash handling experience preferred. By joining our team, you will not only become an integral part of a forward-thinking retail organisation but also benefit from competitive wages, flexible scheduling, employee discounts, and opportunities for career growth. If you are passionate about providing exceptional customer service and eager to grow with us we welcome your application today!

*Application Process: *

To apply, please submit your CV and a cover letter detailing your relevant experience and why you would be an excellent fit for this role. We look forward to hearing from you!

Compensation and Benefits

As a Retail Assistant with our team, you will receive a competitive hourly wage commensurate with your experience and skills. Your salary will be paid on a bi-weekly basis, ensuring timely and consistent compensation. Working in our retail environment primarily requires availability during evenings and weekends. We understand that these hours can accommodate a variety of schedules, allowing for a flexible work-life balance. Your weekly schedule will be agreed upon with your direct supervisor, taking into account your preferences while ensuring optimal coverage of our store operations. As an employee of our organisation, you will enjoy generous discounts on all merchandise available in our stores. This perk allows you to take advantage of the products we offer, and provides an added incentive for friends and family members who may be shopping with us as well. Accruing Paid Time Off is a valuable part of being a member of our team. As a Retail Assistant, you will earn paid time off hours based on your tenure and worked hours. This benefit enables you to take time for yourself or to attend to personal matters without worrying about financial implications. In addition to your earned PTO, our organisation observes several holidays throughout the year. As a part-time employee working primarily evenings and weekends, you will receive holiday pay for any holidays that occur during your scheduled shifts. We are committed to the growth and development of our team members. With regular training sessions, workshops, and mentoring opportunities, you'll have ample chances to expand your skills and knowledge within the retail industry. These resources can help propel your career trajectory and provide opportunities for advancement within our organisation. The well-being of our team is paramount. To support you during challenging times we offer an Employee Assistance Program (EAP). This program provides confidential access to counseling services, legal consultations, and financial advice for you and your family members. Our organisation values the health and well-being of our team. We promote a positive work environment and offer resources designed to help maintain your physical and mental wellness. These may include gym discounts, wellness workshops, and mental health resources.

Career Progression

In our dynamic retail environment we offer exciting opportunities for career growth and development for individuals who are passionate about customer service and retail operations. The role of a Retail Assistant - Part Time, Evenings and Weekends provides an excellent entry point into the retail industry with us. As a Retail Assistant, you will work closely with our dedicated team to ensure smooth day-to-day store operations and maintain a high standard of customer service. Your responsibilities may include, but are not limited to:

• Assisting customers by answering queries, providing information about products, and offering suggestions.
• Maintaining an organized and tidy store environment, ensuring stock is displayed effectively and appealingly.
• Processing transactions accurately using our point-of-sale system.
• Receiving and processing deliveries, organizing stock in the backroom, and maintaining accurate inventory records.
• Following all company policies and procedures to ensure a safe and enjoyable shopping experience for customers. Throughout your tenure as a Retail Assistant, you will have ample opportunities to learn from experienced team members and grow your skills. Our organisation values continuous learning and development, and we provide training programs to help you progress in your career. For those demonstrating exceptional performance, there may be the possibility of promotion within the store or into other roles within our organisation. Some potential advancement opportunities could include:
• Retail Sales Associate - Responsible for managing a specific product section and ensuring its success through sales strategies and excellent customer service.
• Team Leader/Supervisor - Overseeing day-to-day store operations, leading a team of associates, and driving sales performance.
• Store Manager - Managing the overall operations of a store, including financial management, staff development, and strategic planning.
• District Manager - Overseeing multiple stores within a region, ensuring consistent brand standards, optimizing operational efficiency, and fostering a positive work environment for team members. Our organisation recognizes that employees with a strong track record in retail can excel in various roles across the company. As you grow and evolve with us, you will have the chance to explore new opportunities and challenge yourself in different areas of our business. We believe in promoting from within whenever possible, so your dedication, hard work, and passion for retail can take you far within our organisation. Join our team today and start building your rewarding career in retail with us!

Work Environment

As a Retail Assistant with our organization in East Ayrshire, you will be joining a dynamic and collaborative team dedicated to delivering exceptional customer service. Our retail environment is both fast-paced and rewarding offering an exciting opportunity for personal growth and development within the retail sector. Our store operates during extended hours, primarily focusing on evenings and weekends. This schedule allows us to cater to our customers' needs while providing you with flexible work hours that can accommodate your lifestyle. The store itself is a modern, well-lit space designed with both functionality and aesthetics in mind. Our sales floor features a wide range of products, ensuring there is always something new and exciting for our customers to discover. In this role, you will be working closely with our team members, learning from experienced colleagues and contributing your own skills and ideas. We foster an environment that encourages open communication, collaboration, and continuous improvement. We prioritize the well-being of our employees offering competitive wages, employee discounts, and a supportive work culture that values diversity, inclusivity, and equality. As a Retail Assistant, you will have access to ongoing training and development opportunities to help you grow both personally and professionally. Join us, and become an integral part of our retail team in East Ayrshire. Together we can deliver outstanding customer experiences while forging lasting connections within our community.