Retail - Management and Administrative Roles | Job in Pembrokeshire

*Location: *

Wales In our dynamic retail organization we are seeking a highly motivated and organised individual to fill the role of Retail Manager and Administrator. This position will play a pivotal role in ensuring the smooth operation of our stores, as well as providing administrative support to the wider team.

*Responsibilities: *

• *Store Management:

Oversee day-to-day store operations, including staff management, inventory control, sales analysis and financial reports. Implement strategies for increasing sales and improving customer service.

• *Administrative Duties:

Manage various administrative tasks such as record keeping, correspondence, document creation and maintenance of filing systems. Assist in the development of policies and procedures to streamline operations.

• *Team Leadership:

Lead and mentor store personnel, fostering a positive work environment that promotes teamwork, professional growth, and exceptional customer service.

• *Business Development:

Collaborate with senior management to identify opportunities for store expansion and improvement, and implement strategic plans accordingly.

• *Customer Service:

Ensure exceptional customer service is provided at all times, addressing customer complaints and suggestions in a timely and professional manner.

*Requirements: *

• Proven experience in retail management and administration.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent organisational and communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• A degree or diploma in Business Administration, Retail Management, or a related field is desirable but not essential.
• Flexibility to work weekends and public holidays as required. Join our team and contribute to the success of one of Wales' leading retail organisations. We offer competitive remuneration packages, opportunities for professional growth, and a dynamic work environment that encourages creativity and innovation. If you are a dedicated, customer-focused individual with a passion for retail we would love to hear from you!

Professional Skills

In the context of the Retail - Management and Administrative Roles within our organization, the following professional skills are essential:

*Leadership

• : Demonstrate the ability to inspire and motivate a team, manage performance, and make data-driven decisions that drive sales growth and deliver exceptional customer experiences.

• *Strategic Planning

• : Develop retail strategies, manage budgets, and allocate resources effectively to achieve organizational goals and maximize profitability.

• *Administrative Excellence

• : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for managing day-to-day administrative tasks, creating reports, and maintaining accurate records.

• *Customer Service

• : Provide outstanding customer service, understand customer needs and expectations, and ensure a positive shopping experience to foster customer loyalty and repeat business.

• *Stock Management

• : Ensure efficient stock management, including receiving, storing, and organizing merchandise; maintaining accurate inventory levels; and controlling shrinkage.

• *Merchandising and Visual Merchandising

• : Implement effective merchandising strategies to maximize sales, optimize the store layout for maximum appeal, and create eye-catching visual displays that attract customers.

• *Communication Skills

• : Excellent verbal and written communication skills with the ability to communicate effectively with team members, vendors, and customers.

• *Problem-Solving Ability

• : Quickly identify problems, assess their impact, and implement effective solutions to minimize disruptions and ensure smooth operations.

• *Time Management

• : Prioritize tasks efficiently, manage time effectively to meet deadlines, and adapt to changing priorities as needed.

• *Continuous Learning and Adaptability

• : Stay updated with industry trends, retail technologies, and best practices; learn from feedback and continuously improve performance.

Desired Candidate

We are seeking a dynamic and motivated individual to join our team in the capacity of a Retail - Management and Administrative Roles. This position offers an exciting opportunity for a dedicated professional who thrives in a fast-paced environment and is eager to grow their career within retail management.

*Responsibilities: *

• Lead and manage store operations, ensuring smooth day-to-day functioning of the store.
• Oversee inventory management, including ordering, receiving, and stocking merchandise.
• Collaborate with the sales team to set and achieve sales targets.
• Provide exceptional customer service, fostering a positive shopping experience for our valued customers.
• Manage and develop the retail team, providing guidance, training, and support as needed.
• Conduct regular performance evaluations and address any issues or concerns promptly.
• Implement and maintain store security protocols to ensure a safe shopping environment for customers and staff alike.
• Oversee administrative tasks such as payroll processing, budgeting, and financial reporting.
• Collaborate with the marketing team to implement promotional strategies that drive sales and customer engagement.
• Stay abreast of retail trends, market conditions, and industry best practices to continually improve store performance.

*Qualifications: *

• Proven experience in retail management and administration, ideally within a multi-store environment.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Excellent organizational and time management abilities with a focus on prioritizing tasks efficiently.
• Proficiency in financial analysis, budgeting, and payroll processing.
• Exceptional communication skills, both written and verbal with the ability to effectively engage with customers and colleagues alike.
• Strong problem-solving skills and the ability to make data-driven decisions.
• A customer-centric approach, focusing on providing exceptional service that fosters brand loyalty and repeat business.
• Flexibility to work a variety of shifts, including weekends and holidays as needed.
• A positive attitude and willingness to learn and grow within the organization.
• Relevant qualifications in retail management, business administration, or a related field would be advantageous but are not essential. By joining our team, you will have the opportunity to contribute to the success of one of Wales's leading retail organizations while enjoying a supportive work environment and competitive remuneration package. If you are passionate about retail management and thrive in a fast-paced, customer-centric role we would love to hear from you! To apply for this exciting opportunity, please submit your resume, cover letter, and any relevant certifications or qualifications to our HR department via the provided application portal. We look forward to reviewing your application and discussing potential next steps with you soon. Best of luck in your job search, and we hope to welcome you to our team soon!

Daily Responsibilities

In this dynamic role within our retail organization, you will be expected to:

*Leadership and Team Management: *

Oversee the day-to-day operations of the store, ensuring efficient and effective execution of all sales and operational activities. Foster a positive work environment that encourages teamwork, collaboration, and professional growth.

• *Staff Development and Training:

Plan, coordinate, and implement training programs for new and existing staff members to enhance their skills and knowledge in retail sales, customer service, and administrative tasks. Provide constructive feedback and coaching to team members to improve their performance and productivity.

• *Financial Management:

Monitor and analyze financial reports to make informed decisions about inventory management, pricing strategies, and cost control measures. Collaborate with senior leadership to set budgets, targets, and KPIs for the store.

• *Merchandising and Visual Presentation:

Maintain a visually appealing and well-organized retail environment that reflects our brand identity and attracts customers. Oversee inventory management, ensuring accurate stock levels, proper merchandise placement, and timely replenishment of products.

• *Customer Service:

Deliver exceptional customer service by responding to customer inquiries, addressing concerns, and resolving issues promptly and professionally. Foster strong relationships with customers to encourage repeat business and positive word-of-mouth referrals.

• *Administrative Duties:

Perform a range of administrative tasks, including data entry, report preparation, and record keeping, to support the smooth functioning of the store and the organization as a whole. Collaborate with other departments as needed to ensure effective communication and coordination.

• *Regulatory Compliance:

Ensure that all retail operations comply with relevant local, regional, and national laws, regulations, and industry standards. Maintain awareness of changes in regulations and adapt store practices accordingly to minimize risk and maintain a safe working environment for staff and customers.

• *Performance Monitoring:

Regularly review and analyze performance data to identify areas for improvement, set goals for the team, and track progress against these goals. Implement corrective actions as necessary to address underperforming areas and drive continuous improvement across the store.

• *Marketing and Promotions:

Collaborate with the marketing department to develop and implement promotional strategies that drive sales and attract new customers. Leverage digital channels, social media platforms, and in-store promotions to maximize the impact of marketing efforts.

• *Community Engagement:

Cultivate relationships with local community organizations, schools, and charities to create partnerships and engage in corporate social responsibility activities that positively impact the local community. In this role, you will be a vital member of our retail team, responsible for driving store performance, fostering a positive work environment, and delivering exceptional customer experiences. Your strong leadership skills, strategic thinking, and passion for retail will contribute to our organization's success and help us achieve our mission in Wales and beyond.

Company Overview

Welcome to an exciting opportunity with us! Our organization is a dynamic and innovative retail entity based in Wales, dedicated to delivering exceptional customer experiences through our wide range of products and services. We pride ourselves on fostering a positive work environment where collaboration, growth, and learning are at the core of everything we do. In our Retail - Management and Administrative Roles, you will be part of a dedicated team that works tirelessly to ensure our customers find what they need while also growing our business. This role requires a self-motivated individual who can manage retail operations effectively, maintain strong administrative skills, and contribute positively to our company culture. We believe in empowering our employees with the tools, resources, and support needed to succeed. With us, you will have opportunities for career advancement, comprehensive training programs, and a competitive compensation package designed to attract top talent like you. Our organisation values diversity and encourages applications from all qualified individuals. We are committed to providing equal employment opportunities without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. If you're passionate about retail management, keen on administrative work, and ready to grow with us we invite you to apply for our Retail - Management and Administrative Roles today! We look forward to learning more about your skills, experiences, and aspirations as a potential member of our team.

Rewards

Join our dynamic and inclusive team as a Retail - Management and Administrative Role in Wales, and embark on a rewarding career with us! Here's what we offer:

*Competitive Salary

• : We value the contributions of our employees by offering a competitive salary package that reflects your skills, experience, and the responsibilities of the role.

• *Performance Bonus

• : Achieve your targets and contribute to the success of our organization with a performance-based bonus scheme designed to reward your hard work and dedication.

• *Pension Scheme

• : Secure your future with our comprehensive pension scheme offering peace of mind for both you and your family.

• *Training and Development

• : We believe in investing in our people. You will have access to a variety of training programs and development opportunities, enabling you to grow both personally and professionally.

• *Flexible Working Hours

• : Balance your work and personal life with flexible working hours that cater to the needs of our team members, while ensuring we maintain high standards of service for our customers.

• *Health and Wellbeing Benefits

• : Take care of yourself with our comprehensive health and wellbeing benefits package, including private medical insurance, discounted gym memberships, and employee assistance programs.

• *Discounts and Deals

• : Enjoy exclusive discounts on products across our retail stores as well as partner brands, providing you with fantastic savings both in and out of work.

• *Career Progression Opportunities

• : With a focus on internal promotions and opportunities for career growth, there's no limit to where your career can take you within our organization.

• *Inclusive Workplace

• : We celebrate diversity and inclusion, promoting a workplace where everyone feels valued, supported, and empowered to be their authentic selves.

• *Work-Life Balance

• : Balance is key in life, and we prioritize the wellbeing of our team members by encouraging work-life harmony and providing resources to help you manage your time effectively. Join us today and discover a world of opportunities with a rewarding career as part of our Retail - Management and Administrative Team in Wales!