Retail Sales Advisor - 40 Hours | Job in West Sussex

In this dynamic and customer-centric role as a Retail Sales Advisor with our organization, you will be an integral part of our retail team, ensuring exceptional customer service, product knowledge, and sales growth.

*Customer Service and Engagement (60%) *

• Provide outstanding customer service to our valued clients in-store and online, fostering long-lasting relationships.
• Assist customers with product selection, addressing their needs and preferences effectively.
• Recommend appropriate products based on customer's requirements and existing inventory, increasing sales while maintaining customer satisfaction.
• Handle customer complaints or issues promptly and professionally, ensuring a swift resolution to maintain positive customer experiences.
• Communicate effectively with customers, demonstrating excellent listening, empathy, and problem-solving skills.

*Product Knowledge and Sales (30%) *

• Acquire in-depth product knowledge, staying updated on new products, features, benefits, and promotions.
• Upsell and cross-sell effectively, increasing sales and meeting individual and team sales targets.
• Conduct regular stock checks and replenish inventory as needed, ensuring an organized and visually appealing store environment.
• Collaborate with other team members to achieve collective sales goals and maximize overall store performance.
• Contribute ideas for improving sales strategies and techniques, promoting a positive and innovative work environment.

*Store Operations and Administration (10%) *

• Maintain accurate and up-to-date product displays, ensuring that the store is clean, safe, and visually appealing to customers.
• Follow all company policies and procedures, adhering to security guidelines and loss prevention measures.
• Complete daily administrative tasks such as cash handling, processing transactions, and updating sales records accurately.
• Contribute to the overall success of our store by performing various tasks as assigned by management, demonstrating flexibility and a strong work ethic.
• Collaborate with other team members to ensure smooth day-to-day operations and exceptional customer service. We invite you to join our dynamic team as a Retail Sales Advisor where your passion for customer service and desire to grow professionally will flourish. If you are ready to embrace the challenges and rewards of this exciting role we encourage you to apply today!

Summary

Join our dynamic and customer-centric Retail Sales Advisor team in the South East region! This full-time role offers a 40-hour workweek within an innovative and forward-thinking organisation that prides itself on delivering exceptional service to its customers. As a Retail Sales Advisor, you will play a pivotal role in ensuring our customers find the right products, receive outstanding customer service, and have memorable shopping experiences with us. You will be responsible for:

• Providing excellent customer service and support across multiple touchpoints, including in-store, over the phone, and online.
• Understanding and meeting customer needs by providing accurate product information and expert advice on our products.
• Upholding our high standards of sales performance by maximising sales opportunities within the store and achieving individual sales targets.
• Maintaining a clean, organised, and visually appealing store environment to ensure an enjoyable shopping experience for all customers.
• Collaborating with your fellow team members to achieve team goals and deliver exceptional results.
• Continuously seeking ways to improve your skills and knowledge of our products, services, and industry trends to stay ahead in the competitive retail landscape. We are looking for a passionate, customer-focused individual who thrives in a fast-paced environment and is committed to delivering exceptional service to our customers. You should have:
• Proven experience in a Retail Sales Advisor or similar role, preferably within the retail industry.
• Excellent communication skills with the ability to engage effectively with customers from diverse backgrounds.
• Strong sales and customer service skills, including the ability to meet and exceed sales targets.
• A positive, can-do attitude and a willingness to learn and grow within the organisation.
• The ability to work well in a team and collaborate effectively with colleagues to achieve common goals.
• Flexibility to work during weekends and public holidays, as required by our store's opening hours. If you are passionate about retail, committed to delivering exceptional customer service, and eager to grow your career within a dynamic organisation we would love to hear from you! Please submit your application, along with a cover letter detailing why you believe you are the perfect fit for this Retail Sales Advisor role in the South East region. We look forward to welcoming our new team member!

About Us

*About Us *

Join our dynamic and vibrant retail team as a Retail Sales Advisor in the South East region. We are a leading organization with an unwavering commitment to delivering exceptional customer experiences across all our locations. Our success is built on a foundation of teamwork, innovation, and a relentless focus on quality. As part of our retail sales team, you will be at the heart of our operations, engaging with customers, showcasing our products, and providing unparalleled service that truly sets us apart from the competition. This role offers an exciting opportunity to grow your skills in a fast-paced environment, collaborate with like-minded individuals, and contribute to the continued success of our organization. We pride ourselves on fostering a culture of learning, development, and advancement. With 40 hours per week scheduled, you'll have ample opportunities to learn from experienced colleagues, gain practical skills, and forge a rewarding career path within our company. We encourage creativity, initiative, and a proactive approach to problem-solving, ensuring that every interaction with our customers is memorable and positive. If you are passionate about retail, thrive in collaborative environments, and are eager to grow both personally and professionally we would love to hear from you. Apply today and take the first step towards an exciting and fulfilling career with us!

Benefits

Joining our dynamic team as a Retail Sales Advisor offers numerous benefits that contribute to your professional and personal growth. Here are some highlights:

*Comprehensive Training

• : We provide comprehensive training to equip you with the skills necessary to excel in your role. This includes product knowledge, customer service techniques, and sales strategies.

• *Flexible Working Hours

• : As a Retail Sales Advisor, you will work a consistent 40-hour week. This allows for a predictable schedule that accommodates your personal life.

• *Competitive Salary

• : We offer competitive compensation packages, ensuring our team members are fairly rewarded for their hard work and dedication.

• *Opportunities for Advancement

• : Our organisation values growth and development. As a Retail Sales Advisor, you will have opportunities to advance within the company, based on your performance and ambition.

• *Collaborative Work Environment

• : We foster a collaborative work environment where teamwork is essential to our success. You'll work alongside dedicated professionals who are passionate about what they do.

• *Employee Discounts

• : As a member of our team, you will be eligible for employee discounts on our products and services. This allows you to experience firsthand the quality we offer our customers.

• *Ongoing Support

• : We believe in supporting our team members throughout their career journey with us. From regular performance reviews to ongoing training and development opportunities, you'll never stop growing with us.

• *Health and Wellness Benefits

• : To ensure the wellbeing of our team members we offer health and wellness benefits such as access to employee assistance programs, fitness discounts, and mental health resources. Join our team today and take the first step towards a rewarding career in retail sales. We look forward to your application!