Sales Operations Coordinator | Job in Moray

The Sales Operations Coordinator plays a pivotal role within our dynamic and forward-thinking organization. This position will collaborate closely with both the sales and operations teams to ensure seamless and efficient day-to-day functions, driving success for our customers and contributing to the overall growth of the business.

*Key Responsibilities: *

• *Sales Support:

Provide administrative support to the sales team, including data entry, document preparation, and maintaining accurate records in our CRM system.

• *Process Improvement:

Identify opportunities for process improvement within sales operations, and implement changes as needed to increase efficiency and productivity.

• *Customer Relationship Management:

Maintain strong relationships with key customers, ensuring their needs are met promptly and professionally. This may include responding to inquiries, coordinating deliveries, and resolving any issues that arise.

• *Reporting & Analysis:

Prepare regular reports on sales performance, market trends, and customer behavior for the sales and management teams. Utilize data-driven insights to inform strategic decision-making.

• *Project Coordination:

Assist in the planning and execution of sales initiatives, including product launches, marketing campaigns, and trade shows.

*Qualifications & Skills: *

• Proven experience in a Sales Operations or Administrative role within a similar industry
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Strong communication skills, both written and verbal
• Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite
• Ability to work collaboratively as part of a team, as well as independently when necessary
• Problem-solving aptitude with a focus on continuous improvement By joining our team, you'll have the opportunity to grow professionally, work alongside talented colleagues, and contribute to an organization that values its people and its customers. If you are a motivated individual with a passion for sales and operations we encourage you to apply.

Job Opportunity

We are excited to announce a new opportunity within our organization for a dynamic and motivated individual to join us as a Sales Operations Coordinator. This role is based in the beautiful region of Moray, Scotland. As a Sales Operations Coordinator, you will play a vital role in supporting our sales team and ensuring smooth and efficient operation of our sales functions. You will collaborate with various departments to streamline sales processes, manage data, and improve overall productivity.

• Assist the sales team in achieving their targets by maintaining accurate records and providing timely reports.
• Collaborate with marketing to ensure consistent messaging and effective lead generation.
• Support the sales team in creating proposals and handling customer queries efficiently.
• Maintain accurate and up-to-date customer information within our CRM system.
• Liaise with other departments to resolve any operational issues that may impact sales.
• Contribute to continuous process improvement by suggesting innovative solutions and best practices.
• Assist in the preparation of sales forecasts and analyze sales trends to support strategic decision-making. To succeed in this role, you should have a strong understanding of sales operations and excellent organizational skills. Prior experience working within a sales environment is essential, and a background in data management would be beneficial.
• Proven ability to manage multiple tasks simultaneously and meet deadlines.
• Strong analytical skills and the ability to interpret complex data sets.
• Excellent communication skills, both written and verbal.
• Proficient in using CRM systems and Microsoft Office Suite.
• Highly motivated with a positive attitude and a strong desire to learn and grow professionally. If you are ready to take on a challenging role that will allow you to make a significant impact on our organization's sales operations we would love to hear from you. Apply today to join our team in Moray!

Professional Skills

As a Sales Operations Coordinator within our dynamic and results-driven organization, your primary role will be to streamline sales processes, provide operational support for the sales team, and contribute to achieving our revenue targets. To excel in this role, you should possess the following skills:

*Strong Analytical Skills

• : You will need to analyze data from multiple sources, identify trends, and make informed decisions that optimize sales operations and drive performance.

• *Excellent Organizational Skills

• : Your ability to manage numerous tasks simultaneously, prioritize effectively, and adhere to strict deadlines is crucial for ensuring the smooth functioning of our sales processes.

• *Exceptional Communication Skills

• : You will communicate regularly with both internal teams (e.g., marketing, finance, and product development) and external stakeholders (e.g., clients, vendors). Your ability to articulate ideas clearly, listen actively, and respond professionally is essential for fostering strong relationships and ensuring efficient collaboration.

• *Proficiency in Sales Tools

• : Familiarity with CRM systems (such as Salesforce), spreadsheet software (e.g., Excel), and data visualization tools (e.g., Tableau) will allow you to effectively manage sales data, generate reports, and make data-driven decisions.

• *Strong Problem-Solving Skills

• : You should be adept at identifying problems within the sales operations workflow and proposing viable solutions that improve efficiency and productivity.

• *Attention to Detail

• : Your ability to maintain accurate records, manage complex schedules, and ensure the timely completion of tasks will contribute significantly to the success of our sales team.

• *Adaptability

• : The business environment is ever-changing, so your capacity to adapt quickly to new technologies, strategies, or market conditions will enable you to thrive in this role.

• *Collaborative Mindset

• : Your ability to work collaboratively with colleagues across various departments and contribute to a positive team dynamic will be key to our overall success.

• *Self-Motivation

• : You should possess a high level of self-motivation, as you will often need to take the initiative, work independently, and consistently meet goals without needing excessive supervision.

• *Continuous Learning

• : A commitment to ongoing professional development is important for staying current with best practices in sales operations and ensuring that our organization remains competitive in the marketplace.

Applicant Requirements

Thank you for considering a career with our dynamic and forward-thinking organization. We are currently seeking a talented and ambitious Sales Operations Coordinator to join our team in Moray. This is an exciting opportunity for an individual who thrives in a fast-paced, collaborative environment and is passionate about driving sales success.

• Assist in the development, implementation, and monitoring of sales plans and strategies.
• Collaborate with cross-functional teams to ensure alignment with overall business objectives.
• Manage and maintain accurate and up-to-date sales databases and reports.
• Support the sales team with lead generation, prospecting, and customer relationship management.
• Provide insights and analysis to help guide decision making and drive sales performance.
• Coordinate logistics for sales meetings, events, and trade shows.
• Collaborate with marketing on the development of sales materials and presentations.
• Bachelor's degree in Business Administration, Marketing, Sales, or a related field. A relevant post-graduate qualification is desirable but not essential.
• Proven experience in a sales operations or similar role within a fast-paced organization.
• Excellent analytical and organizational skills with the ability to handle multiple tasks simultaneously.
• Strong proficiency in MS Office Suite, CRM software, and data analysis tools. Experience with Salesforce is highly desirable.
• Exceptional communication and interpersonal skills with a strong customer focus.
• Ability to work collaboratively in a team environment while also managing independent tasks.
• Proactive approach to problem-solving with a solutions-oriented mindset.
• Strong time management and organizational skills with the ability to prioritize tasks effectively.
• Willingness to learn and adapt to new technologies and processes as required by the role.
• Alignment with our company values: Innovation, Collaboration, Integrity, and Customer Focus. If you are a highly motivated and enthusiastic individual who is excited about the opportunity to contribute to our organization's success we would love to hear from you. Please submit your application, including a cover letter outlining why you believe you would be a great fit for this role, your CV, and any relevant work samples or references. We look forward to reviewing your application and the possibility of welcoming you to our team.

Day-to-Day Tasks

As a Sales Operations Coordinator within our dynamic and innovative organization, you will play a pivotal role in supporting the sales team to achieve their targets and drive revenue growth. Here's an overview of your day-to-day tasks:

*Sales Support

• : You will be responsible for providing administrative support to the sales team, including preparing quotations, handling order processing, managing customer accounts, and maintaining accurate records in our CRM system.

• *Sales Reporting

• : Your role will involve generating regular sales reports, analyzing sales data, and identifying trends or areas for improvement. You will also be responsible for sharing these insights with the sales team to help them make informed decisions.

• *Process Improvement

• : Continuously looking for opportunities to streamline and improve our sales processes is a key aspect of this role. This includes identifying inefficiencies, suggesting improvements, and implementing changes that will enhance the productivity of the sales team.

• *Collaboration

• : You will work closely with various departments within the organization, such as marketing, finance, and product development, to ensure smooth collaboration and effective communication between teams.

• *Project Management

• : Occasionally, you may be required to manage small-scale projects, such as implementing a new sales tool or coordinating sales training sessions.

• *Customer Relationship Management (CRM)

• : You will be responsible for maintaining the accuracy and integrity of our CRM system, ensuring that customer data is up-to-date and accessible to the relevant team members.

• *Sales Forecasting

• : Using historical sales data and market trends, you will help the sales team to forecast future sales and set achievable targets.

• *Compliance

• : Ensuring that all sales activities comply with internal policies, industry regulations, and legal requirements is an essential part of this role. By excelling in these day-to-day tasks, you will contribute significantly to the success of our sales team and the organization as a whole. If you thrive on collaboration, enjoy problem-solving, and are passionate about sales operations we encourage you to apply for this exciting opportunity.

Company Background

Founded with a vision to revolutionize the industry we are a dynamic and forward-thinking organization based in Moray, Scotland. Our team comprises innovative minds who share a passion for excellence and a commitment to driving growth through strategic sales operations. With a strong focus on customer satisfaction and continuous improvement we have established ourselves as a trusted partner for businesses across various sectors. As we continue to expand our footprint in the market we are seeking a dedicated Sales Operations Coordinator to join our high-performing team. This role presents an excellent opportunity for a motivated individual to contribute to our ongoing success and growth. Our organization prides itself on fostering a collaborative work environment where ideas are shared, and initiatives are encouraged. We believe in the power of diversity and strive to create an inclusive culture that empowers every team member to achieve their full potential. If you share our passion for sales operations and are ready to take your career to new heights we encourage you to apply for this exciting role today!