Sales - Support Specialist | Job in Bedfordshire

The Sales Support Specialist plays a crucial role within our dynamic and forward-thinking organization, located in the East of England. This position is a critical link between our sales team and operational departments, providing essential support to facilitate smooth sales processes and exceptional customer experiences.

*Responsibilities: *

• Collaborate closely with the sales team to understand customers' needs and requirements, ensuring that all relevant product or service information is accurately provided.
• Assist in the creation and preparation of customized proposals, quotes, and contracts for potential clients.
• Liaise with various internal teams (e.g., Product Development, Operations, Logistics) to gather necessary information and address customer inquiries effectively and efficiently.
• Maintain accurate records and documentation related to sales activities, ensuring that all relevant information is readily available for future reference.
• Identify areas for process improvement and collaborate with the team to implement solutions that streamline our sales operations.
• Contribute to the organization's growth by providing valuable insights gained from interacting with customers and identifying market trends.

*Qualifications: *

• Proven experience in a sales support or administrative role within a B2B environment (preferably in the East of England region).
• Strong written and verbal communication skills with an ability to tailor messages for various audiences effectively.
• Exceptional organizational abilities with proficiency in multitasking and prioritizing tasks to meet deadlines.
• Proficiency in using Microsoft Office Suite (especially Word, Excel, and PowerPoint) and CRM systems.
• Demonstrated analytical skills with an ability to identify trends and make informed recommendations based on data.
• A positive, proactive attitude with a desire to contribute to the success of our team and organization. By joining our organisation as a Sales Support Specialist, you will have the opportunity to grow your career within a supportive and inclusive environment, while making a tangible impact on our customers' experiences. We look forward to welcoming a talented individual who embodies our values of collaboration, innovation, and excellence.

Role Insights

In this dynamic and challenging role with our team in the East of England, you will be a vital part of our organization's sales department. The Sales Support Specialist plays a crucial role in ensuring seamless and effective communication between our sales team and customers.

• *Customer Service

• : Provide exceptional customer service, responding to inquiries, and addressing concerns promptly and professionally.

• *Sales Support

• : Assist the sales team with administrative tasks such as data entry, order processing, and maintaining accurate records.

• *Product Knowledge

• : Develop a deep understanding of our products and services, ensuring you can effectively communicate their features and benefits to customers.

• *Collaboration

• : Work closely with other departments (e.g., marketing, logistics) to ensure smooth operations and customer satisfaction.

• *Process Improvement

• : Identify areas for process improvement and propose solutions to enhance efficiency in the sales department.

• Strong communication skills, both written and verbal.
• Ability to multitask and prioritize tasks effectively.
• Proven experience in a customer service role, preferably within a sales environment.
• Proficiency in using CRM systems and Microsoft Office Suite.
• Excellent organizational and time management skills.
• Strong problem-solving abilities.
• A positive, solution-oriented mindset with the ability to adapt to change quickly. By joining our team as a Sales Support Specialist, you will have the opportunity to work in a fast-paced and collaborative environment. You'll be part of a team that values innovation, continuous learning, and mutual support. Additionally, you can expect:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work culture that encourages diversity and fosters creativity.
• The chance to make a significant impact on the customer experience and contribute to the success of our organization. If you are an organized, customer-focused individual with a passion for sales and exceptional communication skills we would love to hear from you. Join us in the East of England and help drive our sales department's success!

Skill Requirements

In the dynamic and ambitious environment of our team we are seeking a dedicated Sales Support Specialist. This role will play a crucial part in ensuring smooth and efficient sales operations, thereby contributing to our growth and success.

*Key Responsibilities: *

• Provide exceptional customer service to clients and internal teams during the sales process.
• Manage and maintain accurate records of client interactions, sales pipeline data, and other relevant sales information in our CRM system.
• Collaborate with the sales team to ensure seamless execution of sales processes and procedures.
• Assist in the development and implementation of sales strategies, plans, and reports.
• Work closely with cross-functional teams to address customer inquiries, resolve issues, and ensure a positive client experience.
• Contribute to the continuous improvement of our sales support systems, processes, and procedures.

*Qualifications: *

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven work experience as a Sales Support Specialist, Sales Coordinator, or similar role.
• Proficiency with CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Strong organizational skills including attention to detail and the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills with a knack for building strong relationships with internal teams and clients.
• Ability to work effectively in a fast-paced, team-oriented environment with a focus on achieving sales goals.
• Strong problem-solving skills and the ability to make informed decisions independently or as part of a team.
• Flexibility to adapt to changing priorities and the ability to work effectively under pressure.

*Additional Information: *

• This role may require occasional travel within the East of England region.
• Our organization is committed to equal employment opportunity and encourages applications from candidates of all backgrounds.
• Please note that only shortlisted candidates will be contacted.
• We kindly request no agency submissions at this time.

Applying for the Job

Thank you for considering a career opportunity with our dynamic and forward-thinking organization based in the East of England. We are currently seeking a highly motivated and results-driven individual to join our team as a Sales - Support Specialist.

*Position Overview: *

The Sales - Support Specialist is responsible for providing exceptional support to our sales team, ensuring smooth workflow, maintaining accurate records, and assisting in the development of effective sales strategies. This role requires a proactive, detail-oriented individual who can thrive in a fast-paced environment.

*Key Responsibilities: *

• Assist the sales team with administrative tasks, such as data entry, report preparation, and maintaining customer records.
• Coordinate with internal teams to ensure accurate and timely delivery of sales materials.
• Collaborate with the sales team in developing and implementing effective sales strategies.
• Manage and maintain the sales database, ensuring its accuracy and completeness.
• Provide support in the preparation of sales reports and analysis for management review.
• Liaise with customers to address queries or concerns related to orders or deliveries.
• Assist in the resolution of any issues that may arise during the sales process.
• Contribute to continuous improvement initiatives, helping to streamline processes and increase efficiency.

*Qualifications: *

• Proven experience in a sales support role, preferably within a similar industry.
• Strong organizational skills with an ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in using Microsoft Office Suite, CRM software, and other relevant tools.
• A keen attention to detail and the ability to work accurately under pressure.
• A proactive approach to problem-solving and the ability to think creatively.
• Strong interpersonal skills and the ability to build and maintain positive working relationships. If you meet the above qualifications and are ready to take your sales support career to the next level we encourage you to submit your application. Please include a cover letter detailing your suitability for the role and a current resume. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals representing a variety of backgrounds, perspectives, and skills. Our organization is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your application!

About the Company

*About the Company *

Join our dynamic and forward-thinking organisation in the East of England a leading player in various industries that values innovation, collaboration, and growth. Our team is dedicated to delivering exceptional service and products that meet and exceed customer expectations. We are committed to fostering an inclusive and collaborative work environment where everyone's voice matters, and we continuously strive for excellence in all aspects of our operations. Our organisation boasts a strong presence in the region with a diverse portfolio of clients across various sectors. Our success is built on the foundation of our dedicated employees who embody our core values: integrity, collaboration, creativity, and customer focus. We pride ourselves on our agile approach to business, our ability to adapt quickly to market changes, and our relentless pursuit of excellence in everything we do. As part of our team, you will have the opportunity to grow professionally, learn from experienced colleagues, and contribute to our ongoing success. We offer a competitive compensation package, comprehensive benefits, and a supportive work culture that values work-life balance. If you are passionate about sales, eager to learn, and committed to delivering exceptional service we would love to hear from you.

*Role: Sales Support Specialist *

We are currently seeking a talented and highly motivated Sales Support Specialist to join our team in the East of England. The ideal candidate will be responsible for providing comprehensive sales support to our internal sales teams and ensuring customer satisfaction. This role requires exceptional organizational skills a strong attention to detail, and the ability to work collaboratively within a fast-paced environment. Responsibilities include:

• Assisting the sales team in managing and organizing sales pipeline data
• Coordinating sales meetings, appointments, and other logistical details
• Preparing and delivering presentations, proposals, and quotes to clients
• Maintaining accurate and up-to-date records in our CRM system
• Providing exceptional customer service by responding promptly to client inquiries and resolving any issues that may arise
• Collaborating with other departments to ensure smooth and efficient sales processes
• Assisting in the development of sales strategies and tactics
• Continuously learning about our products, services, and industry trends to provide informed support to the sales team To be successful in this role, you should have:
• A minimum of 2 years' experience in a sales or customer service role
• Strong organizational skills with exceptional attention to detail
• Excellent verbal and written communication skills
• Proficiency in MS Office Suite, CRM systems (e.g., Salesforce), and Google Workspace
• Ability to work collaboratively within a team and build strong relationships with clients
• A proactive and positive approach to problem-solving
• Strong time management skills and the ability to prioritize tasks effectively
• A bachelor's degree in business, marketing, or a related field (preferred but not required) If you are eager to grow your career in sales support and are passionate about delivering exceptional service to customers we encourage you to apply for this exciting opportunity. Join our team today and become part of an organisation that values innovation, collaboration, and growth!

Benefits

Joining our dynamic Sales - Support Specialist team in the East of England offers numerous rewards and advantages that will enhance your career growth and personal development. Here are some key benefits you can expect:

*Career Advancement Opportunities: *

We believe in nurturing talent and providing opportunities for growth within our organization. As a Sales - Support Specialist, you'll have the chance to develop your skills, learn from experienced professionals, and grow into more senior roles.

• *Competitive Compensation & Benefits Package:

Our comprehensive compensation package includes competitive salary, performance-based bonuses, and a wide range of benefits such as health insurance, pension scheme, and various employee discounts.

• *Collaborative Work Environment:

You'll be part of a supportive and collaborative team that values open communication and mutual respect. We foster an environment where ideas are shared freely, and teamwork is essential for success.

• *Training & Development:

To help you excel in your role we provide extensive onboarding and ongoing training programs to ensure you have the knowledge and skills needed to succeed. Additionally, you'll have access to a variety of professional development resources.

• *Work-Life Balance:

We recognize that a happy and balanced workforce is a productive one. Our flexible working hours and remote work options allow you to manage your personal life alongside your professional responsibilities.

• *Location & Commute:

Situated in the vibrant East of England, our office location offers easy access to public transportation, bike paths, and local amenities for a convenient commute. The region is also known for its rich history, diverse culture, and excellent quality of life.

• *Cultural Diversity & Inclusion:

Our team is made up of individuals from various backgrounds, cultures, and experiences. We celebrate diversity and actively promote an inclusive work environment where everyone feels valued and respected.

• *Social Activities & Team Building:

Regular social events, team building exercises, and volunteer opportunities encourage camaraderie among our employees and give you the chance to connect with colleagues outside of the office.