Senior Account Handler (Corporate) | Job in County Durham

Location: North East We are seeking a dynamic and experienced Senior Account Handler to join our Corporate team. In this role, you will be responsible for managing key client relationships, ensuring exceptional service delivery, and driving the success of various corporate accounts.

*Responsibilities: *

• Manage a portfolio of corporate clients, maintaining strong relationships and providing outstanding account management.
• Collaborate with cross-functional teams to develop and execute strategic account plans for each client.
• Serve as the primary point of contact for clients, addressing their needs promptly and effectively.
• Oversee project delivery, ensuring that all work is completed on time, within budget, and meets our high standards of quality.
• Identify opportunities for upselling and cross-selling services to expand client relationships.
• Provide regular status updates to senior management, highlighting key successes, challenges, and opportunities for improvement.
• Contribute to the continuous development of the Account Handling team, sharing best practices and supporting junior team members.

*Requirements: *

• Proven experience as an Account Manager or similar role within a corporate environment.
• Strong understanding of corporate structures, business models, and industry trends.
• Excellent interpersonal and communication skills with the ability to build and maintain strong relationships.
• Exceptional organizational skills and attention to detail.
• Ability to multitask effectively and manage multiple accounts concurrently.
• Strong analytical skills and financial acumen.
• Bachelor's degree in Business Administration, Marketing, or related field. Advanced degree or relevant professional certifications are a plus.
• Proficiency in Microsoft Office Suite, CRM systems, and other relevant account management tools. Join our team and take your career to the next level as a Senior Account Handler (Corporate)! We offer competitive salaries, comprehensive benefits, and a supportive work environment that encourages growth and development. Apply today to start your journey with us!

Job Responsibilities

In this dynamic and challenging role within our organisation, you will be responsible for managing key corporate accounts, fostering strong relationships, and driving growth through exceptional client service. Here's a breakdown of your primary responsibilities:

*Client Management: *

Develop and maintain strategic relationships with existing high-value corporate clients. Understand their business needs and tailor our services to ensure maximum satisfaction and retention.

• *Account Development:

Identify opportunities for cross-selling and upselling within assigned accounts, and work collaboratively with the sales team to close deals.

• *Service Delivery:

Oversee project execution to ensure timely delivery of high-quality services that meet or exceed client expectations. Coordinate with internal teams to resolve any issues promptly and effectively.

• *Business Development:

Proactively seek new business opportunities within your assigned accounts, leveraging your industry knowledge and relationships. Collaborate with the sales team to pursue these opportunities and expand our footprint within key corporate clients.

• *Team Leadership:

Supervise junior account handlers, providing guidance, mentorship, and feedback to help them grow professionally. Contribute to a positive and productive work environment by promoting open communication, collaboration, and a strong team spirit.

• *Strategic Planning:

Work closely with the Account Director to create and implement strategic plans for your assigned accounts. Monitor progress regularly and adjust strategies as needed to maximize growth and profitability.

• *Market Intelligence:

Stay abreast of industry trends, competitor activities, and emerging opportunities in the corporate sector. Share insights with the wider team to inform strategy and improve service offerings.

• *Reporting:

Prepare accurate and timely reports on account performance, including financials, project status, and client feedback. Use data-driven insights to guide decision-making and drive continuous improvement.

• *Compliance:

Ensure all work is completed in accordance with relevant regulations, company policies, and industry best practices. Adhere to ethical standards and demonstrate integrity at all times.

• *Reputation Management:

Act as a brand ambassador, representing our organisation professionally and positively at all times. Build and maintain a strong reputation within the corporate sector by consistently delivering exceptional service.

Skills Required

*Skills Required - Senior Account Handler (Corporate) *

To excel in the role of a Senior Account Handler within our dynamic corporate team, you will possess a unique blend of technical expertise and interpersonal skills:

*Strategic Planning & Management

• : Demonstrate exceptional strategic planning abilities to manage multiple client accounts effectively. You should be adept at developing and implementing account strategies that drive growth and client satisfaction.

• *Client Relationship Management (CRM)

• : Cultivate strong relationships with clients, acting as a trusted advisor who provides expert insights and guidance on their marketing initiatives. Your ability to understand client needs and expectations will be crucial in fostering long-term partnerships.

• *Account Performance Analysis

• : Utilize data-driven insights to measure the success of account campaigns and identify opportunities for improvement. You should have a strong analytical mindset that enables you to draw meaningful conclusions from complex data sets.

• *Communication & Presentation Skills

• : Deliver clear, concise, and compelling presentations to both clients and internal teams. Your ability to articulate complex ideas in an understandable manner is vital for successful collaboration.

• *Project Management

• : Ensure project deadlines are met efficiently by managing resources effectively, coordinating team efforts, and mitigating risks proactively. You should be comfortable working in a fast-paced environment with competing priorities.

• *Problem-Solving & Decision Making

• : Display strong problem-solving skills to tackle complex challenges that may arise during account management. Your ability to make informed decisions based on data and insights will be crucial for the success of our clients' campaigns.

• *Industry Knowledge

• : Possess a deep understanding of the corporate sector, market trends, and current best practices in account handling. This knowledge will enable you to develop innovative strategies that stay ahead of industry developments.

• *Continuous Learning & Development

• : Commit to ongoing learning to keep abreast of industry advancements and technology trends. Your proactive approach to personal development will ensure you remain at the forefront of your field.

• *Collaborative Approach

• : Collaborate effectively with cross-functional teams, leveraging their diverse skills and expertise to deliver exceptional results for our clients. You should be comfortable working in a collaborative environment that values teamwork and open communication.

• *Adaptability & Resilience

• : Demonstrate adaptability and resilience when faced with changing circumstances or unexpected challenges. Your ability to navigate uncertainty and maintain a positive attitude will contribute significantly to the success of our clients' campaigns.

Candidate Profile

*Client Management

• : Proven ability to develop and maintain strong relationships with high-profile clients, ensuring their needs are met effectively and efficiently.

• *Account Strategy Development

• : Demonstrated expertise in developing comprehensive account strategies that align with the organization's objectives and maximize client satisfaction.

• *Team Leadership

• : Strong leadership skills with a history of leading and motivating teams to achieve exceptional results and exceed targets.

• *Project Management

• : Exceptional project management skills with the ability to manage multiple accounts simultaneously, prioritize tasks effectively, and meet deadlines consistently.

• *Communication & Negotiation

• : Excellent verbal and written communication skills, coupled with the ability to negotiate effectively and resolve conflicts in a diplomatic manner.

• *Business Development

• : Proven track record in identifying new business opportunities, developing proposals, and securing new accounts. In my previous roles as a Senior Account Handler, I have successfully managed high-profile corporate accounts, ensuring their needs were met promptly and effectively. I have led teams, developed account strategies, and played a pivotal role in driving business growth. My experience has equipped me with the skills necessary to excel in this role. I am eager to bring my expertise to your team and contribute to the continued success of your organization. I look forward to the opportunity to discuss my application further and explore how we can work together towards mutual growth and success.

Equality Policies

In our commitment to creating a diverse and inclusive workplace we strive for fairness and equality in all aspects of our operations. We believe that everyone deserves equal opportunities and treatment, regardless of their race, color, religion, gender identity or expression, national origin, age, disability, marital status, sexual orientation, or any other characteristic protected by law. We are dedicated to promoting a culture where everyone feels valued, respected, and able to contribute fully. We foster an environment that encourages open communication, mutual respect, understanding, and collaboration. We strive to eliminate all forms of discrimination and harassment, ensuring that everyone can work in a safe and supportive atmosphere. We understand the importance of diversity and inclusion in our business success. By valuing different perspectives, backgrounds, and experiences we can innovate, grow, and deliver exceptional results for our clients. We actively encourage applications from candidates of all backgrounds and strive to provide a work environment where everyone feels they belong. We are committed to making our workplace accessible to all individuals. If you require accommodations during the recruitment process or once employed due to a disability, please let us know so we can work with you to make the necessary arrangements. If you ever experience or witness any form of discrimination, harassment, or unfair treatment we encourage you to report it to your manager, Human Resources, or our designated Equality and Diversity Officer. All reports will be handled confidentially, and appropriate actions will be taken. We provide regular training on equality, diversity, and inclusion to all our staff members. This helps us ensure that everyone understands their roles and responsibilities in maintaining a fair and inclusive workplace. We also offer opportunities for personal and professional development, ensuring everyone can reach their full potential. By upholding these Equality Policies we are not just meeting legal requirements but creating a culture where everyone feels valued, respected, and empowered to contribute to our corporate success. We look forward to welcoming you to our team and working together towards a brighter future.

Our Company

*Senior Account Handler (Corporate) - Join Our Dynamic Team in the North East *

In a rapidly evolving business landscape, it takes a unique blend of expertise, passion, and adaptability to thrive. If you're seeking a challenging role that offers growth opportunities within a supportive and collaborative environment, then look no further! Our organisation is currently recruiting for a Senior Account Handler (Corporate) to join our dynamic team in the North East.

*About Us *

We are an innovative and forward-thinking company committed to delivering exceptional results for our clients. With a rich history and a strong reputation we pride ourselves on our ability to adapt to market trends while maintaining our core values of integrity, collaboration, and excellence. Our team is the heartbeat of our organisation, and we strive to foster an environment where everyone can grow professionally, contribute ideas, and achieve their full potential.

*The Role *

As a Senior Account Handler (Corporate), you will play a pivotal role in managing and growing key corporate accounts. This position requires a strategic thinker with exceptional client management skills who can lead account teams to exceed client expectations and drive business growth. Your responsibilities will include:

• Developing and maintaining strong relationships with clients, ensuring their needs are met and expectations are exceeded.
• Leading account teams to deliver high-quality work, meeting deadlines and budgets.
• Identifying opportunities for cross-selling and upselling services to existing clients.
• Collaborating with internal teams to ensure effective project management and delivery.
• Staying abreast of industry trends and developments to provide strategic advice to clients.
• Contributing to business development efforts, including pitching for new business and nurturing relationships with potential clients.

*What We Offer *

• A competitive salary package
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• Flexible working arrangements to help you achieve a healthy work-life balance
• A dynamic team that values diversity, inclusion, and individuality If you're ready to take the next step in your career and join an organisation that values your contributions we would love to hear from you. To apply for the Senior Account Handler (Corporate) role, please submit your CV and covering letter outlining why you believe you are the ideal candidate for this position. We are an equal opportunities employer and welcome applications from all qualified candidates regardless of their race, sex, disability, religion, sexual orientation, or age. We are committed to promoting a diverse and inclusive workplace.

Perks and Advantages

Perks and Advantages as a Senior Account Handler (Corporate) at Our Team -

*Career Growth Opportunities

• : Our organization is committed to helping you grow professionally. With regular training programs and career advancement opportunities we ensure you stay ahead in your field and are prepared for higher responsibilities.

• *Collaborative Work Environment

• : Collaboration and teamwork are at the heart of our culture. You will work alongside talented professionals who share a passion for delivering exceptional results for our clients.

• *Competitive Compensation Packages

• : We offer competitive salaries and benefits packages that reflect your worth and contributions to our organization.

• *Flexible Work Arrangements

• : Our flexible work arrangements are designed to help you strike a healthy balance between your personal and professional life. This includes options for remote work, flexible hours, and time off when you need it.

• *Inclusive Culture

• : We value diversity and inclusion and strive to create an environment where everyone feels valued, respected, and heard. Our team consists of individuals from various backgrounds, ensuring a rich tapestry of ideas, perspectives, and experiences.

• *Professional Development Opportunities

• : We believe in investing in our employees' growth. Through regular training sessions, workshops, and conferences we empower you to hone your skills and stay updated with industry trends.

• *Central Location

• : Our office is located in a vibrant part of the North East region offering easy access to public transportation, shopping centers, restaurants, and cultural attractions.

• *Health and Wellness Programs

• : We prioritize the health and well-being of our employees. This includes programs for mental health support, fitness challenges, and healthy snacks in the office.

• *Recognition and Rewards

• : We believe in recognizing and rewarding hard work and dedication. Regularly we celebrate our team members' achievements through recognition awards and team-building activities.

• *Corporate Social Responsibility Initiatives

• : Our organization is deeply committed to giving back to the community. As part of our team, you will have numerous opportunities to get involved in charity events, volunteer work, and other CSR initiatives.